Updating to ipod software version 1.2.1.

I have just bought a new ipod (5th generation) and am prompted to update to version 1.2.1., when synchronizing with my computer. However, despite having no internet connectivity problems for anything else I get the following pop up message.
'Itunes could not contact the ipod software update server because you are not connected to the internet.
Make sure your internet connection is active and try again'.
Can anyone suggest how I could solve this?
Many thanks,
Julian
ipod 5th generation   Windows XP   HP compaq nx6110
ipod 5th generation   Windows XP   HP compaq nx6110
ipod 5th generation   Windows XP   HP compaq nx6110

I had the same problem (before I bought my Mac). Apple hides the fix pretty well. It can be found here: http://docs.info.apple.com/article.html?artnum=304468. Hope this works for you!

Similar Messages

  • How do i update to ipod software version 1.2.2

    i am using windows xpsp2 with itunes 7.5 and an 80 gb 5.5 generation ipod.
    When I synced my ipod today, i got a message saying that a new version is availible (version 1.2.2). I clicked ok, it synced but did not update to the new version. Now when I click on check for update, it tell me that 1.2.1 is the current version.

    ITunes (Version 7.5, WinXP) is also telling me that my 5.5g Ipod is running the latest version (1.2.1). Any help anyone?

  • Update to Ipod software version 1.2 - internet connection issue?

    Keep getting the message that ITunes could not contact ipod update server because I am not connected to the internet - but there is an adsl connection online all the time. Any ideas?
    Dell Dimension   Windows XP  
    Dell Dimension   Windows XP  

    I am experiencing the same problem and this solution does NOT work:
    1. From the Start menu, choose Control Panel.
    2. Open the Internet Options control panel.
    3. Click the Connections tab.
    4. Click the LAN Settings button.
    5. Select the Automatically detect settings checkbox.
    6. Click OK in both windows.
    7. Reopen iTunes and connect your iPod.
    8. Update or Restore your iPod.
    Any other helpful solutions, puh-leez???

  • Ipod generation 1, updated ipod software version 5.1.1 and now my ipod is dead..

    I have an ipod generation 1 since 2005 and it works perfectly till yesterday when i receive a prompt from iTunes store (after my last login 6 months ago) reminder/alert to update my ipod software version to 5.1.1 in which i did and just after i updated the software my ipod went dead..
    The message appeared "Please Wait..Very low battery.." However, when i plug it into adapter charger i'll see the normal screen, but the message appear when i use the cable to connect to my lappie....Urgent help! Thanks.

    You need to continue with the Recovery...
    Once the Device is in Recovery Mode... it is too late to save anything...
    To minimise loss... After the successful Recovery... Restore from the most recent Backup...
    Restore from Backup
    http://support.apple.com/kb/ht1766

  • When i try to update software for my 3rd Gen iPod Touch to version 5 i get the message 'This version of iTunes (9.2.1) is the current version'. My Mac OS is 10.4.11. How can I update the iPod software?

    When i try to update the software for my 3rd Gen iPod Touch to version 5 i get the message 'This version of iTunes (9.2.1) is the current version'. My Mac OS is 10.4.11. How can I update the iPod software?

    The later iOSs requires at least OSX 10.5.8 for the Mac.  You need iTunes 10.5 but 10.4.11 only goes to 9.x.. 10.5.8 is a paid upgrade.
    Are you sure that you have a 3G iPod?  If it is 8 or 16 GB it is a 2G and those can only go to 4.2.1 (also requires 10.5.8 or later). A 32 GB can be either  2G or 3G. To identify yours:
    Apple - Support - Check Your Service and Support Coverage
    Identifying iPod models

  • Update ipod software version 4..3.5 fails

    update ipod software version 4..3.5 fails

    Abit more information is needed so we can help you more.
    What OS are you running on
    What is the error message displayed if any,

  • Error while updating my ipod software

    Hello.
    I own a fifth generation ipod.
    I use windows xp. 4 weeks ago when i connected my ipod to my computer a note came up and said that i need to update my ipod software to 1.2.1 version. Every time that i press the install button it starts the process and after a few seconds an error alerting on a problem with the update pops up. since than i can't update my ipod software and as a result the itunes keep telling me that some features will not work on my ipod beacuse i have an old vesion of the software.
    Can u plz help me solve my problem???
    Thank U all
    Eran
    pc   Windows XP  

    Error 2, 4 (or -4), 6, 40, 1000, 9006
    Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
    There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
    Verify that access to ports 80 and 443 are allowed on your network.
    Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
    Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
    Restore your device while connected to a different network.
    Restore using a different computer.
    http://support.apple.com/kb/TS3694#error2

  • Problem Updating Your iPod Software

    I am running Windows Itunes 6.0 and Nano version 1.0
    I keep getting messages when I open Itunes saying I need to update my software and I follow all the prompts, extract files etc and then it tells me to restart my computer. I do that and nothing has changed. I am still working with the same software and it tells me I need to update.
    the Tutorial references a Updating Your iPod Software
    that never pops up for me.
    Any suggestion?
    Ipod Nano version 1.0
    HP   Windows XP  

    Best and simple way is to uninstall your current iTunes and iPod Updater and download the last below
    http://www.apple.com/itunes/download/
    http://www.apple.com/ipod/download/

  • Updating iTunes & iPod software

    I recently puchased some songs from the iTunes store, but did on a different computer to the one on which I keep my music. I then tried to import the songs into my iTunes directory and I was propmted to update iTunes to version 7 (7.0.1.8). Having done this, I could play the new music, but the songs had to be placed in a different directory i.e. it would not place them in the iTunes directory. Next I went to synchronise my iPod, and I was told to update my iPod software to version 3.1.1 which I did. When propmted I disconnected the iPod from my pc, connected to external power to allow the update to complete. Reconnecting my iPod to my pc, I was told that the new songs would not synchronise because I had to update my iPod software !!
    So I disconnected my iPod once more, deleted the new songs from iTunes, made a few palylist changes, and reconnected my iPod. Very quickly I was told that iPod update was complete in iTunes, but my iPod is stilling flashing "Do Not Disconnect". Is this normal?

    I am removing this question as I posted another which was more concise

  • I am receiving an error message every time I try to update my iPod software. Is there something I should be looking for? Thanx, Dennis Morris

    am receiving an error message every time I try to update my iPod software. Is there something I should be looking for? Thanx, Dennis Morris

    Follow the directions for resolving the error if it is listed here:
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    If not listed, com back with what the error says.

  • Should I update my iPod Software

    Hi,
    I live in the UK, but I bought my iPod from Hong Kong, so I could avoid the EU volume cap.
    If update my iPod Software will my iPod become volume capped like other UK ones?

    No.
    The volume cap is in hardware, not the downloadable firmware.

  • Cannot download iPod software version 1.1.1

    Hi there,
    Since days I try unsuccessfully to download the iPod software version 1.1.1 for my brand new iPod nano 8GB. I allways get an "unknown error -23" after having connected to the download server. My internet connection is absolutely fine.
    Any suggestions how to get the latest software version?
    Thanks!
    iPod Nano 8GB   Windows XP  

    Okay.
    I don't think you're getting this error message, but try these steps anyways...
    http://docs.info.apple.com/article.html?artnum=304468
    btabz

  • Downfalls of iPod Software Version 1.2???

    What are the downfalls of iPod Software Version 1.2?

    This is in regards to the iPod software 1.2 on the older 5th generation iPod Video.
    1. Clicker problem not solved -- unlike the iPod Nano, the Clicker settings are On, Off, Clicker, Earphones. On the iPod Video, it's only On or Off.
    2. No search function
    3. The "floating" alphabets when scrolling quickly down the Artist or Song list is only worthwhile for languages in Alphabets. This display method does not work for Chinese, Japanese, Korean, and a multitude of other non-Latin alphabet languages.
    4. iCal problem not fixed. iCal has a location field. This location field does not transfer to the iPod. This is a problem for those of us who put the meeting place in the "location field".
    That's it from me so far.

  • I can't update my iPod software because it says I am not connected to the internet. I am clearly connected to the internet though. Any thoughts?

    I can't update my iPod software because it says I am not connected to the internet. I am clearly connected to the internet though. Any thoughts?

    Did you make sure that your security software is not blocking the contact to Apple servers? iTunes for Windows: Troubleshooting security software issues

  • Ever since I updated my iPod software my iPod will not connect to the app store and won't let me download anything. help

    ever since I updated my iPod software my iPod will not connect to the app store and won't let me download anything. help

    Hook it up to your computer and open itunes. try to download hte apps via your computer. Every time you update hte software you have to reagree to the itunes terms of service. Sometimes it's hard to get it to come up on the device, but is easier on a computer.

Maybe you are looking for

  • Photoshop CC doesn't recognize the right mouse button of my Wacom Intuos pen tablet, how do I solve this?

    For some reason photoshop CC doesn't respond to the right mouse button that is on my tablet pen. It's strange because it does work for illustrator CC, so why would photoshop CC not respond to it? Anyhow, help please! I have a wacom intuos pen tablet.

  • Video Quality in imovie

    I am capturing video using a Sony HDR-SR12 Handycam, converting the video using QT in a MPEG4 format, so can use the file with imovie. Once I transfer over to imovie the video quality is very bad. Playing the video out of the camera on to the TV the

  • Attaching photos to emails as icons

    I want to send photos as icons that the recipient will download and view rather than embedding the photo in the actual text of the email. By searching through past posts, I found this same question from another user. The solution was to +Right-click

  • Error uploading data

    hi , i have exported the data from one server using script , but i gave the delimeter as comma(,) and now the file is not being loaded in the application . It works fine when i give the tab but its not getting loaded with comma .The size of the expor

  • Unable to manage/create Resources, Room/Equipment, Exchange 2013 CU5

    Hi We have a mixed 2007SP3 and Exchange 2013 CU5 eviroment. Pretty much since CU3 (first version we installed) we have had problems with resources, but since SP1 we cannot create or edit resources. We have a root domain and three child domains, all E