Upgrade to Lion Causes Black Screen On MacBook Pro
I read early discussion posts on this topic and thought by now Apple would have corrected this poblem but apparently not. I updgraded my MacBook Pro last night to Lion and since last evening I have had 5 black screen (failures) and had to power off and reboot. Is there a known correction or update to this problem? It is extremely disappointing as I need my Mac for my business and cannot afford to send it to a depot for a five day repair.
This same problem was happening to me with an older OS but ONLY when I used both PowerPoint and Parallels at the same time. For this probem I took the MacBook into the Genius Bar and had to leave it there through the weekend and all day Monday. They told me after running multiple tests they found no hardware problems and the issue had to be software. The only fix was a five day depot repair. I thought I would manage by not using PowerPoint and Parallels together but now, with the Lion Upgrade it happens with ALL apps and when I simply try to read an email. Very, Very DISAPPOINTING. COME ON APPLE, DO SOMETHING ABOUT THIS. PLEASE.
Lion has been causing a lot of problems on older hardware, it killed a 4 year old 15" MBP on me.
Go back to 10.6, the stability of your business comes first.
Similar Messages
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upgraded to lion on my 2009 summer macbook pro, now no memory left. something is screwy ...please help an old lady out..
By memory, do you mean space on your hard disk?
If so, here is one resource:
Freeing space on your Mac OS X startup disk
Or do you really mean memory - i.e,, RAM?
In any case, what occurs that makes you think your "memory" is gone?
charlie -
Software updates causes black screen on macbook
The laptop is an Apple Unibody MacBook Intel Core 2 Duo, processor - 2.4 GHz Intel Core 2 Duo. Memory - 2 GB 1067 MHz DDR3. OSX 10.9.1 Maverick.
The Macbook prompts software updates in which the macbook is supposed to restart after the software installs. I’ve received this ‘Install software’ prompt twice since I’ve had this macbook, purchased 12/16/13 delivered 12/20/13.
After each software update the macbook doesn’t restart, there’s just a black screen, but the power light is on. I’ve had to zap the pram in order to get the computer to work. The latest incident happened after the macbook prompted a Firmware update. The Firmware software installed (I thought) then there was an odd, high-pitched squeak sound and the screen went black, same as the last time. I once again tried zapping the pram, but this time I had to try it 3 times before the computer came back on.
When I check the software updates, under the title “Updates Installed in the Last 30 Days” it indicates that the Firmware did actually install on the date of the last black screen incident (Dec. 30th), BUT above the titled window “Updates installed in the Last 30 Days” is another window titled “1 Update Available” and that window contains the 2 firmwares that supposedly installed on Dec. 30th - SMC Firmware and EFI firmware. If these 2 firmwares supposedly installed on Dec.30th, why does it show that they are still available for download. I have to assume that they didn’t actually install, and that I going to have to hit the ‘update’ button to install them, but I just know that I’m going to get that black screen again. Does anyone have an answer to this problem.
I should also add that I've only used this macbook with the power cord, but the battery is losing power, it's now at 96%, from 99% when I first got the macbook.Lion has been causing a lot of problems on older hardware, it killed a 4 year old 15" MBP on me.
Go back to 10.6, the stability of your business comes first. -
Black screen on MacBook Pro Retina Display after installing Moutain Lion. Need Help!
My macbook pro (retina) screen went black after I installed Mountain Lion.
I got a HDMI cable to another monitor and the image worked nicely there.
But i cant get it back on my MacBook Pro! I tried taking out the HDMI cable, restarting, searching on settings configs..
What should I do?
Are there any drivers i should install to get image back on my MacBook Pro Retina Display?
Has this happened to anyone else?
Thanks in advance for all the help.That helped me finding other people with similar problems.
But there is a major difference!
-They have a black screen after they login.
-My screen is black NOW! And I'm only using my BRAND NEW rmbp with the HDMI cable to my TV!
This isnt good at all and I would like to solve it asap..
I tried reinstalling Mountain Lion, taking out the hdmi cable and rebooting many times.
Until now, nothing!
Is my screen broken or maybe my video card has some problems?
I hope not! I just traveled from the US to Brazil and I dont want to search for an Apple Store here.
Any tips or ideas are welcome, thank you. -
Black Screen on MacBook Pro Early 2008
Hey guys,
i have a problem. My MacBook Pro Early 2008 doesnt boot anymore. If i press the power button the screen remains black and the hdd spins a few seconds and you can hear the superdrive make a short noise. But nothing more happens.
I know from the nVidia 8600m GT issue and i even have the modelnumber A1260 but the apple reseller told me that if there comes no start sound , it is not that problem. My question is: is it possible that the (probably) defect 8600m gt chip on my logicboard has caused a defect of the whole logicboard ? I heard from a guy whos board was repaired for free but its PowerManagment Unit on the logicboard was defect but the Technical guy told him , that it was caused by the nvdia chip and so it was repaired for free. How can i find out if my chip was the reason for the defect ?
Iam not a native speaker and i hope you can understand what iam trying to say iam happy for every correction and help.
greets
max"How can i find out if my chip was the reason for the defect ?"
By having it examined by a certified Apple technician. If necessary, show the tech the KB Article: http://support.apple.com/kb/TS2377 MacBook Pro: Distorted video or no video issues
"apple reseller told me that if there comes *no start sound* , it is not that problem."
You do not have a start sound?
Have you tried starting up from your install DVD?
If you have AppleCare, strongly suggest that you contact them first.
!http://i45.tinypic.com/jl0z95.jpg! -
Sudden black screen on Macbook Pro.
Hi everyone,
Occasionally when using my macbook pro the screen turns black, yet the macbook appears to be still running (keyboard lighting is still on and the notebook makes its usual sounds). This happens like once a week on a random occasion, but always seems to follow an action (last time the screen went black after emptying my iPhoto trash can). To activate my macbook i always have to manually shut down and reboot.
I use a Macbook Pro purchased in 2010, with mac OS X Lion installed. This sudden black screen problem did not occur before installing Lion.
Does anyone else experience this problem? And any suggestions on solving it?
Kind regards,
TomI have the following failure since updating the EFI firmaware in my Macbook Pro 13" 2011:
http://www.youtube.com/watch?v=yDkSah8rn3E
I´ve been asking Apple for about a month to fix it under warranty but no answer so far, they say tha the error cannot be repoduced at the store so I sent the video to them, still waiting for an answer. -
Multiple kernel panics & black screen on Macbook Pro Retina early 2013
My Macbook Pro Retina (early 2013, 8GB ram, 250 GB hard drive) has been experiencing multiple kernel panics forcing rapid-fire restarts of the computer multiple times within a very short time frame. This is followed by the screen staying black even if the computer is on (keyboard lit up, can hear volume buttons) but nothing is on the screen. Once the screen goes black, I have to employ some combination of manually shutting it down (by holding down the power button) and then turning it back on (+/- doing an SMC reset) to get the screen working again. I also tried a PRAM reset once, but it didn't seem to have any effect, and I've repaired the disk permissions.
This issue has happened multiple times in the past week. It seems to vary as to how long it takes to happen again (could be a few days, could be less than an hour), and it has happened during multiple different activities (surfing the web, using Word, using Mail). I have experienced this both on Mavericks and after updating to Yosemite over the weekend.
I took it to the Apple Store on Saturday and while the Genius saw that the screen was black when I initially brought it in (even though the computer was on), we couldn't recreate the issue and the diagnostic tests he ran showed nothing. It even started back up fine for him. I thought I was OK, until I had another round of kernel panics + black screen this afternoon. At this point, doing a normal restart of the machine results in a kernel panic before it even makes it off of the loading screen and then a black screen.
This time, I checked the logs and saw the panic report included below. I don't know enough about this to understand what it means, but hopefully someone else does! Some internet searching has suggested that it might be a problem with the GPU (and the log below says GPU panic). Help, please!
Mon Nov 3 16:43:08 2014
*** Panic Report ***
panic(cpu 6 caller 0xffffff7f868daf63): "GPU Panic: [<None>] 3 0 a0 d9 9 8 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0x104000000 0xffffff8114d8a000 0x0e7150a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.7.21/src/Apple MuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 6), Frame : Return Address
0xffffff8111a12d30 : 0xffffff8003d3a811
0xffffff8111a12db0 : 0xffffff7f868daf63
0xffffff8111a12e90 : 0xffffff7f84a1cd28
0xffffff8111a12f50 : 0xffffff7f84ae71b6
0xffffff8111a12f90 : 0xffffff7f84ae7226
0xffffff8111a13000 : 0xffffff7f84d1ed7e
0xffffff8111a13090 : 0xffffff7f84d3650b
0xffffff8111a130d0 : 0xffffff7f84b5fa13
0xffffff8111a13100 : 0xffffff7f84b5f99d
0xffffff8111a13130 : 0xffffff7f84c6dc9f
0xffffff8111a13160 : 0xffffff7f84c6f971
0xffffff8111a13200 : 0xffffff7f84c6ff38
0xffffff8111a13280 : 0xffffff7f84a31bbf
0xffffff8111a132d0 : 0xffffff7f84c74157
0xffffff8111a13430 : 0xffffff7f84c745fa
0xffffff8111a134b0 : 0xffffff7f84b1ebee
0xffffff8111a13680 : 0xffffff7f84b1d78f
0xffffff8111a136c0 : 0xffffff7f84b2d8f8
0xffffff8111a13720 : 0xffffff7f84b27d63
0xffffff8111a13740 : 0xffffff7f84ae3f76
0xffffff8111a13780 : 0xffffff7f84ae3060
0xffffff8111a137e0 : 0xffffff7f84a20164
0xffffff8111a13800 : 0xffffff7f84a20b5b
0xffffff8111a13a20 : 0xffffff7f84a20e48
0xffffff8111a13ac0 : 0xffffff7f849ce330
0xffffff8111a13b40 : 0xffffff7f849cdb9e
0xffffff8111a13ba0 : 0xffffff7f849cf4c6
0xffffff8111a13be0 : 0xffffff7f849818d0
0xffffff8111a13c70 : 0xffffff7f849798ac
0xffffff8111a13cb0 : 0xffffff7f849d0164
0xffffff8111a13d00 : 0xffffff80042b85b1
0xffffff8111a13d50 : 0xffffff80042ff0b5
0xffffff8111a13dc0 : 0xffffff8003dea95e
0xffffff8111a13e10 : 0xffffff8003d3e91c
0xffffff8111a13e40 : 0xffffff8003d235a3
0xffffff8111a13e90 : 0xffffff8003d33e8d
0xffffff8111a13f10 : 0xffffff8003e0a142
0xffffff8111a13fb0 : 0xffffff8003e3ac66
Kernel Extensions in backtrace:
com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f8496f000->0xffffff7f849a9fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f84524000
com.apple.driver.AppleMuxControl(3.7.21)[32B7E2DE-1F9D-3555-B687-7A76A62B81D2]@ 0xffffff7f868cc000->0xffffff7f868dffff
dependency: com.apple.driver.AppleGraphicsControl(3.7.21)[62689710-EEA7-307A-AC83-B8F25DA88 A6A]@0xffffff7f868c4000
dependency: com.apple.iokit.IOACPIFamily(1.4)[70E2B65E-A91A-3522-A1A0-79FD63EABB4C]@0xfffff f7f8526e000
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f84524000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f8496f000
dependency: com.apple.driver.AppleBacklightExpert(1.1.0)[0183904C-6A16-32C4-9405-EEFD7F820B 02]@0xffffff7f868c7000
com.apple.nvidia.driver.NVDAResman(10.0)[53CC0E05-7382-336C-8239-AE884D6CA71A]@ 0xffffff7f849cc000->0xffffff7f84c41fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f84524000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[F4738C55-B507-3627-A9CA-3D29A5230A03]@0xff ffff7f849b6000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f8496f000
dependency: com.apple.AppleGraphicsDeviceControl(3.7.21)[4700601D-3FEB-3B86-B2BA-8D71AF84D1 C4]@0xffffff7f849c6000
com.apple.nvidia.driver.NVDAGK100Hal(10.0)[DC43029D-568A-3B7C-976B-E922C17F5143 ]@0xffffff7f84c4d000->0xffffff7f84dfafff
dependency: com.apple.nvidia.driver.NVDAResman(10.0.0)[53CC0E05-7382-336C-8239-AE884D6CA71A ]@0xffffff7f849cc000
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f84524000
BSD process name corresponding to current thread: WindowServerThe logic board is faulty and will have to be replaced.
Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. You may have to leave the machine there for several days.
Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional—ask if you need guidance.
If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.
*An SSD doesn't need to be zeroed. -
Black screen on MacBook Pro running 10.6.8
Zapping PRAM, safe reboot, battery removal -- no help. Ideas? Have been using external monitor for about a year since hinge broke and ate the screen in the process. Right now external monitor does give me a "no signal" message at shutdown so I know it's working. Thanks.
Boot disk on USB Thumb drive - Augusta Maine
Apr 28, 2014 7:06 PM
I have a mid 2010 15" MBP i5 with 8 gigs of ram running Snow Leopard 10.6.8
Three times in two months it crashes to black screen and the only way back it a hard (power button - off) restart. Then it works fine. I have to pay more attention as to what I was doing at the time, but in all three cases I was actively using the keyboard. I do not have any video games on this laptop. I can't say for sure, but I am thinking it happens when I execute something new, today it happened when using Chrome. I either just launched it, or more likely it crashed when I hit RETURN to initiate a search.
I captured all three error reports, the beginning of each are as follows. Any and all sggestions are appreciated. And if MAINE ISLANDER is reading this, I have a Snow Leopard bood disk on thumb drive that you can borrow if in the Augusta area.
Today:
Interval Since Last Panic Report: 24719830 sec
Panics Since Last Report: 5
Anonymous UUID: 4CC0DEFE-16DA-4707-A8C7-76F2AE0793AB
Mon Apr 28 18:34:56 2014
panic(cpu 1 caller 0xa26c9b): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xa6f3c000 0x0a5480a2, D0, P2/4
Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)
0x7c552188 : 0x21b837 (0x5dd7fc 0x7c5521bc 0x223ce1 0x0)
0x7c5521d8 : 0xa26c9b (0xc3c28c 0xcac800 0xc4ae60 0x0)
0x7c552278 : 0xb41608 (0xe858804 0xda1b004 0x100 0x124af700)
0x7c5522c8 : 0xb38601 (0xda1b004 0x100 0x7c5522f8 0xa16778)
0x7c5522f8 : 0x17929a6 (0xda1b004 0x100 0x438004ee 0x1)
0x7c552438 : 0xb602b5 (0xda1b004 0xe2df004 0x0 0x0)
0x7c552478 : 0xa2fe7c (0xda1b004 0xe2df004 0x0 0x0)
Exactly 20 days ago:
MAC Shut Down Error – 8 April 2014
Interval Since Last Panic Report: 23762346 sec
Panics Since Last Report: 4
Anonymous UUID: 4CC0DEFE-16DA-4707-A8C7-76F2AE0793AB
Tue Apr 8 07:20:25 2014
panic(cpu 0 caller 0x833b3c9b): NVRM[0/1:0:0]: Read Error 0x0061021c: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xa6645000 0x0a5480a2, D0, P2/4
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x7a9020d8 : 0x21b837 (0x5dd7fc 0x7a90210c 0x223ce1 0x0)
0x7a902128 : 0x833b3c9b (0x835c928c 0x83639800 0x835d7e60 0x0)
0x7a9021c8 : 0x834ce608 (0xd837c04 0xd37f004 0x61021c 0x83b0df6a)
0x7a902218 : 0x83b10ffe (0xd37f004 0x61021c 0x0 0x0)
0x7a902298 : 0x8338fa9f (0xd37f004 0xd940004 0xc1d00046 0xbfef0034)
0x7a902378 : 0x833901e3 (0xc1d00046 0xbfef0033 0xbfef0034 0x857c)
0x7a9023a8 : 0x8339597f (0x7a902438 0x7a9024ac 0x7a9023d8 0x2aa21d
22 March 2014
Interval Since Last Panic Report: 22842956 sec
Panics Since Last Report: 3
Anonymous UUID: 4CC0DEFE-16DA-4707-A8C7-76F2AE0793AB
Sat Mar 22 23:07:45 2014
panic(cpu 0 caller 0x2abf6a): Kernel trap at 0x005531d5, type 14=page fault, registers:
CR0: 0x8001003b, CR2: 0x00000020, CR3: 0x00100000, CR4: 0x00000668
EAX: 0x00000020, EBX: 0x00944260, ECX: 0x15a4e404, EDX: 0x00000000
CR2: 0x00000020, EBP: 0xa667aa78, ESI: 0xe00002bc, EDI: 0x10d74bc0
EFL: 0x00010246, EIP: 0x005531d5, CS: 0x00000008, DS: 0xe0000010
Error code: 0x00000000
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0xa667a898 : 0x21b837 (0x5dd7fc 0xa667a8cc 0x223ce1 0x0)
0xa667a8e8 : 0x2abf6a (0x59e3d0 0x5531d5 0xe 0x59e59a)
0xa667a9c8 : 0x2a1a78 (0xa667a9e0 0x15a4e400 0xa667aa78 0x5531d5)
0xa667a9d8 : 0x5531d5 (0xe 0x940048 0xa6670010 0xe0000010)
0xa667aa78 : 0x554316 (0x10d74bc0 0x0 0x0 0x0)
MacBook Pro, Mac OS X (10.6.8), MBP OS=current -
Black screen on macbook pro 13in 2011
A few weeks ago my screen went black while I was having a web cam chat with my wife. I was able to hook it up to my flat screen TV and it is working fine but not on my main apple disply screen. The apple icon on the back isn't lighting up and I can see shadows on my screen now after I did a PRM reset. Everything is working the way it should just not the screen. I'm living in China so my options are limited to where I can go to get it fix. I don't want anyone telling me its the mother board when I know it isn't (as I was told before along with a very high price for a new one).
Can anyone help me with a self repair option?
Thanks.That helped me finding other people with similar problems.
But there is a major difference!
-They have a black screen after they login.
-My screen is black NOW! And I'm only using my BRAND NEW rmbp with the HDMI cable to my TV!
This isnt good at all and I would like to solve it asap..
I tried reinstalling Mountain Lion, taking out the hdmi cable and rebooting many times.
Until now, nothing!
Is my screen broken or maybe my video card has some problems?
I hope not! I just traveled from the US to Brazil and I dont want to search for an Apple Store here.
Any tips or ideas are welcome, thank you. -
Black screen on Macbook Pro 2014
The screen on my MacBook Pro retina 2014 stays black for 20-30 seconds (with the cursor visible) when i activate it after it has been deactivated while not using the computer for a while. Why does it stay black?
I think there isn't a real problem at 2ºC but that is a bit cold. It could affect the hardware. If the problem persists inside at room temp, them take it in for service since it is in warranty.
-
I upgraded to lion and now my 2009 MacBook pro won't boot after the grey page.
Hi,
I just upgraded to lion, my computer restarted, and I was able to use it for quite some time with the new software. It was upgrading the display pad software and when it finished required a reboot, which it did. Upon restarting my Mac is now stuck on the grey screen which is supposed to show login info and a place to type in your password, but it doesn't. All I see is grey.
I'm currently reinstalling lion, so hopefully that will help. Any suggestions? I want my computer back!Does anyone know how to get the version for Lion?
I just asked that in another thread:
Does Safari go the way of MobileMe?
https://discussions.apple.com/message/15790649
The Safari download page specifically says the version is for Snow Leopard, and only offers this version, and when I try to install it, the routine gets blocked complaining that it needs Snow Leopard.
I also tried to simply remove the app in order to use Software Update. But this is blocked as well.
http://www.apple.com/safari/download/ -
Black screen after MacBook Pro wakes from sleep; reason, solution?
Greetings!
I have 2 MacBook Pro machines; both are running the latest versions of OSX for their age.
The 2 GHz Core Duo is using 10.6.8 (2GB RAM) and 2.5 GHz Duo Core 2 is using the 10.7.x (4GB RAM).
Both are routinely used with external monitors. Every so often when either of the machines are put to sleep, the external monitor disconnected, and finally when the machine is woken, the native screen remains black and unlit. If the machine is connected to the external monitor, it shows its appropriate desktop but the finder bar is unavaible so nothing can be done short of forced shut down and a reboot.
Am I forgetting some simple short cuts (key-bases) to bring the native screen to life or is forced shut-down really necessary?"..but that thread is marked as "Answered" with a "solved answer" available, when *clearly it is not."*
It was for the original poster of that thread you linked.
+"the bug no longer happen in snow leopard."+
"I've opened this new thread to re-examine the issue in hopes of a true solution. (Is there some other thing I should do to report the bug to Apple?)"
File a bug report and/or post your concerns over in Product Feedback.
If you have AppleCare, have you contacted them? -
Software update Causes Black Screen
Hello,
I just did a software update for my macbook pro and not only do I now have a black screen, the macbook pro does not show up in my wireless network so even though the apple chime sounded, I don't even know if the macbook pro is even online or up and running.
My Apple Care ran out in April and if I have to I'll bring it to the Genius bar but I don't have a car and getting there is hard so if it's something simple that other people have dealt with maybe someone can help me from the community? I really really hope I don't have to buy a new macbook pro and if it turns out that the update ruined my laptop I will be enraged,
Thank you for any help anyone can give me.Hello,
If you just ran the 2011-005 security update AND you frequently use Time Capsule for backups, I would recommend restoring to a point in time PRIOR to applying the security update. It has caused many issues [freezing the system, blue flickering screen, not getting to login screen, spinning beachball, grey screen with dim apple logo with spinning indicator, not allowing login, slowing down the system, etc.] for me and others in the support community.
The my Macbook Pro has been at the Genius bar for three days. They won't acknowledge that an update from Apple could cause the issues, but after looking at recent entries for "2011-005" or "can't login" you can see that there are problems.
Currently, my laptop has been supposedly having the OS completely reinstalled. This should have taken a few hours but it is going on day 3 at the Apple store.
So, short story is to go back in time, if possible for you [Time Capsule option]
Hope this helps -
I recently purchased, from the APP store, Lion for use on my MacBook Pro. To upgrade my IMac to Lion, need I make an additional purchase? If not, how do I facilitate the IMac upgrade?
No, you do not need to re purchase Lion. You can re download Lion on all your authorized Macs using the same Apple ID.
How to re download apps from the Mac App Store:
Open the App Store. From the menu bar click Store > Sign In
Click Purchases from the top of the App Store window.
Select which apps you want to re download. Then right or control click where you see Installed then click Install. -
appears and quickly disappears a new screen overlaying the screen in use, it starts at the bottom of the screen tela.MACbook pro retina.O what could be causing this?
Thanks for the suggestion, the next step was to call Apple, who gave me a claim number, which I discovered you must have to get anything done with them. They refered me to a Apple store or repair center, after some reseach took it to the Computer Store in Mobile, Alabama and they were excellent. They took pictures of the screen with bug submitted it to Apple who denied the claim but they kept kicking it up to the next level and finally Apple agreed to sent new cover. The Computer Store had the cover the next day, they changed it out and now I am bug free. If your in the area of Mobile Alabama you can feel good about getting help from the Computer Store. For the two folks that responded to my note, Thank You, good comments and good advice.
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How to convert project from Premiere Pro into WMV
Hi, As I work on a Mac with Premiere Pro CS6, I have made a project/film and want to play it on a windows machine. But I need to convert this project (mpg2) into WMV. How do I have to do that. Does anyone know? Thanks in advance.