Upgraded to 11.1.4.62. Now iTunes is saying "An iPod has been detected, but could not be identified properly. Disconnect then reconnect ..." I removed iTunes and reinstalled. I stopped and started the service. I reset the iPod. When I put it in disk
I upgraded to 11.1.14.62 this morning. Not iTunes is saying "An iPod had been detected but could not be identified properly". I unlugged/replugged in. I reset the iPod, I removed iTunes and reinstalled. I'ver tried three different cables.
When I put the iPod in disk mode it shows up briefly as a disk then goes away.
Any ideas?
Hi there - I've spoken with Apple and here is their response (worked for me). You need to uninstall not only iTunes, but also (in this order):
1) iTunes
2) Apple Software Update
3) Apple Mobile Device Support
4) Bonjour
5) Apple Application Support
Then you restart your computer.
Then you install the latest version of iTunes (which will reinstall all those things you uninstalled).
Then you restart your computer again.
Mine is working perfectly again now.
I hope it works for you,
Carmen.
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ITunes message: an ipod has been detected but could not be identified properly.
For some reason my ipod nano 7th generation will not connect to iTunes anymore. It comes up on my computer but iTunes will not "identify" it. I have tried resetting my ipod and unistalling iTunes then reinstalling and following the help intructions online. Anyone know how to fix this? Cheers.
I recently began receiving this message when i try to sync my ipod to itunes: " an ipod has been detected but it could not be identified properly." Never had this problem before. Have tried all troubleshooting suggestions.
Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
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Nevermind that first part as I forgot that nothing shows up for the Nano at all in Device Manager,
The 2nd half of my reply still applies:
Otherwise, try uninstalling all USB root controlllers from your system, rebooting your PC, and reconnecting your Nano. This root controller drivers will automatically be re-installed upon reboot.
B-rock -
An ipod has been detected but could not be identified properly?
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IPod has been detected, but coudl not be identified properly? Help!
I'm trying to put songs on my mom's new iPod. It has never been used before, and it is an iPod 5th generation nano. I'm using Windows XP.
Every time I connect it to iTunes, it says "An iPod has been detected, but could not be identified properly. Please disconnect and reconnect the iPod and try again."
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whenever i connect my ipod nano to my computer, itunes gives me a pop-up that says, "an ipod has been detected, but it could not be identified properly. Please disconnect then reconnect the ipod, then try again." when i do that, i get the same pop-up. beneath the pop-up stated before it also says "If the problem persists, uninstall Itunes, then install Itunes again." but after doing that, it still will not read my ipod and scan it in.
Does the Apple ID on the iPod match the Apple ID on iTunes?
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Holding down the lower volume and sleep buttons at least launches iTunes (I have the latest version) and I get a "Waiting for iPod" message and a progress bar which doesn't show any progress, and then after about a minute I get the unknown error message.
Hi LJ Zinkand,
Thanks for using Apple Support Communities. Based on what you stated, it sounds like iTunes gives an error about the iPod. I would recommend that you read this article, it may be able to help the issue.
iPod nano: Error message saying that iPod could not be identified properly - Apple Support
Cheers,
Mario -
I have tried to go into my device manager and uninstall the apple ipod usb device that is listed, and nothing is working.
Hey taye909,
Thanks for the question, and welcome to Apple Support Communities.
The following article addresses this error message and may provide a resolution to your issue:
iPod nano: Error message saying that iPod 'could not be identified properly'
http://support.apple.com/kb/TS3218
Thanks,
Matt M. -
Please help me !!!!!!PLEASE!!!!!!!!!!!!!!!!!!!!!!!!!!
Try the following document:
iPod nano: Error message saying that iPod 'could not be identified properly' -
my pc will detect my ipod nano 7th generation but it will not identify it what do i do?
Do you have the latest version of iTunes installed?
http://www.apple.com/itunes/ -
"an ipod has been detected but could not be identified"
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The answer has been found for "ipod nano has been detected but can not be identified properly."
After MULTIPLE ATTEMPTS of troubleshooting this problem (for days) another poster fixed her problem in a discussion she had started. It immdeiately fixed mine too. Instead of only uninstalling iTunes, uninstall EVERY Apple program on your computer. Go to Control Panel/Add-Remove programs. In the list of programs, click the "Publisher" column at the top to sort by publisher name. Then uninstall ALL of the Apple programs, including Bonjour, Application Support, Apple Applcation Support, etc. (They will all come back when you reinstall iTunes.)
Restart your computer, then reinstall iTunes. Like magic my Nano was repsonding like the good old days. It is happily staying connected and charging right now.
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Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
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Try:
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