Upgraded to 7.7 but now itunes freezes when I connect my iphone

why does my itunes freeze when I connect my iphone to my computer? My iphone still charges when i connect it so my computer does read it but not itunes.

The following troubleshooting document may be worth a try:
iPhone and iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows XP and Vista

Similar Messages

  • Itunes freezes when I connect my iphone 4s

    My itunes freezes when I connect my iphone 4s. I've tried re-installing & previous versions. When I use another laptop it works so the problem lies with my laptop which is Windows XP 32 bit with latest updates. Can anyone suggest a solution?

    Windows 7, XP, Vista: Click the bottom left and click the start button and navigate to
    ControlPanel\User Accounts and Family Safety\User Accounts and click Turn User Account Control On or Off and Turn it OFF.

  • ITunes freezes when I connect my iPhone... Anyone else with this problem?

    I just updated to the latest version of iTunes and I tried to connect my iPhone 4 this evening and it just kept freezing. It wouldn't do anything.. As soon as I disconnected the phone from the computer the iPhone screen popped up like it normally does, but of course I couldn't do anything because the phone was unplugged. Someone please help if you have any insight into this. Thanks!!

    duplicate thread of https://discussions.apple.com/thread/3371308
    its sure a bug and we hope they read feedback reports and forum reports from us users (better known as beta testers)
    iphone 4 cant connect to itunes 10.5 on lion, reported many times

  • Itunes freezes when i connect my iphone

    also it wont sync
    and i cant repair itunes by using the repair option in the download page

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  • Itunes freezes when i connect my ipod classic 120GB, please help

    hello,
    I got a problem with my itunes/ipod, I believe it's my ipod.
    My Itunes freezes when i connect my ipod to my computer (windows 7 Professional, latest version of itunes),
    it started when i've connected my ipod to itunes and I just plugged it out when it was syncronizing.
    after that my whole content (music, pic's, video's) are deleted. The default stuff is the only thing what's left on it.
    And now every time I connnect my ipod classic my itunes freezes. I've installed itunes on my new computer but it keeps doing nothing..
    I've tried the support pages from apple but I just can't fix this problem, please help.

    See Corrupt iPod classic.
    tt2

  • My itunes freezes when I connect my ipod....help!!

    I have installed the new update (Windows 8 64 bit)  & my itunes freezes when I connect my ipod.    

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • Itune freezes when i connect iphone on macbook pro

    every time iTunes freeze when i connect iphone or iPad on my MacBook Pro
    please advice what is to be done to repair it.

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    The title of the Console window should be All Messages. If it isn't, select
    SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
    View ▹ Show Log List
    from the menu bar at the top of the screen.
    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    ☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    ☞ Some private information, such as your name, may appear in the log. Anonymize before posting.

  • I have a 3rd gen Ipod touch and when i connect it to my Macbook pro to sync it with itunes, it doesn't show up on iTunes. When I connect my iPhone 6 to my computer it syncs, backs up, ect. How do I connect this older iPod to my iTunes?

    I have a 3rd gen Ipod touch. When I connect it to my Macbook pro to sync it with itunes, it doesn't show up on iTunes. When I connect my iPhone 6 to my computer it syncs, backs up, ect. How do I make this older iPod show up on my iTunes?

    Hi ChristianHelpplz,
    Thanks for visiting Apple Support Communities.
    It seems like your iPod touch is not recognized by iTunes on your Mac, but your iPhone 6 is working normally.
    I recommend starting with these steps to troubleshoot your iPod touch and connection with your Mac:
    Check your USB connections
    Unplug other USB devices from your Mac and try again.
    Try a different USB port.
    Try a different USB cable.
    Restart your device
    Restart your iOS device or reset your iPod.
    Restart your Mac
    Turn your Mac off and back on.
    Update your software
    Check for software updates on your Mac.
    Check for an iTunes update.
    Check your security software
    If you have security software installed, learn how to resolve issues between iTunes and your security software.
    From:
    If you don't see your connected device in iTunes for Mac - Apple Support
    If you've tried these steps and your iPod touch is still not recognized, try placing it into Recovery Mode next:
    If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
    Sincerely,
    Jeremy

  • HT1386 My Ipod and Ipod touch both sync and update latest CD music added to Itunes, however when I connect my Iphone it wont sync my most recent CD addition to iTunes?

    My Ipod and Ipod touch both sync and update latest CD music added to Itunes, however when I connect my Iphone it wont sync my most recent CD addition to iTunes?

    I have my iTunes settings to prevent my iPod from synching automatically.
    Open iTunes (without the iPod Touch connected) , go to "iTunes"--->"Preferences"--->"Devices", select the box that says "Prevent iPods, iPhones, and iPads from synching automatically", select "OK".
    I would then close iTunes and then reopen it.  Verify that the settings you just changed are intact.
    Log into the iTunes store and update any Apps that you may have purchased. 
    Connect the iPod Touch via USB with iTunes open.  You will see the icon on the left side under "Devices" as normal, however it will not automatically sync.
    Click on the "Device" in iTunes and from there you can manually adjust all the items you want to sync and then select sync when you are ready.
    I sync mine this way because I feel it gives me more control over the syncing process.  Also, I always log into the iTunes store first, check for updates to my Apps and then connect the iPod to manually sync.
    So, to me, I guess that perhaps is a way to "force" the sync but in a controlled manner.
    I hope that helps.

  • HT4972 I just got a new iMac and want to use it for iTunes.  when i connect my iPhone how do i transfer everything in my iPhone to this new computer?

    I just got a new iMac and want to use it for iTunes.  when i connect my iPhone how do i transfer everything in my iPhone to this new computer?

    If you do not have access to your old PC/Laptop and therefore cannot transfer your iTunes library, this document is very useful https://discussions.apple.com/docs/DOC-3141

  • Upgraded to 10.5 on windows 7.  now itunes freezes when trying to download old apps.  any solutions?

    10.5 upgrade erased apps & books from ipad.  itunes freezes when trying to download from windows 7 computer.  Any suggestions?

    I am using Window Vista 32bit and have the same problem. After trying uninstall, reinstall, ccclean registry, over and over again and still cannot install itune 10.5. And finally concluded that this might be a registry corruption problem. The following steps is what I did to fix the registry isssue and get my itune 10.5 installed.
    - Run Window update - and check the history file, if you see some failures in previous updates, there is something wrong with the registry.
    - un-install all the apple related software (itune, safari, boujour, apple update, etc).
    - For Vista 32bit, go to the following link and run the script to clean up the registry. I am not sure if other WIndow OS will work or not.
    http://windows.microsoft.com/en-US/windows-vista/Windows-Update-Error-8000FFFF
    - run the Fix-it script. you have to select the Agressive mode (even thou the pop up window advise not to do this)  in order to clean up the registry. When I try without checking the box, and it did not fix the problem.
    - reboot PC
    - Run window update. It will discover a lot of old updates that need to be installed (I suspect that the fix it script delete a lot of stuff in the registry and removed previous updates). I got 53 updates that need to install.
    - run the update and wait for a longtime (mine took ~2 hours).
    - reboot PC
    - run cccleaner
    - reboot PC
    - install itune 10.5
    Now it works. Hopefully other window OS has similar step to fix this. I can only say it works for me using window Vista 32bit. and so far, my PC works correctly.

  • ITunes 11.2.1 freezes when I connect my iPhone 5. 'Application not responding'

    Hi,
    Recently I upgraded Mavericks. Since then I cant sync my phone anymore. iTunes works fine untill I plugin my phone. Then the spinwheel comes up and stays there forever. In dock it says 'Application Not Responding'.
    iPhone 5, iTunes 11.2.1, Macbook Pro 10.9.3 2.6 GHz 8Gb
    Does somebody can help me out? That would be very very nice!

    Hi BlackNikes
    I had exact same problem, but have now resolved it. If your problem is the same as mine your SyncServices folders have been corrupted while itunes was updated.
    See my post or spyder683 post at https://discussions.apple.com/thread/6223064?start=60&tstart=0
    I am running Mavericks 10.9.3 and updated itunes to 11.2.0 and then experienced problems with itunes crashing, 11.2.2 didn't resolve the problem. I found iTunes worked fine if all my other devices (iphone, ipad, ipod) were turned off, as soon as I powered any one of them up and itunes detected them over wifi or USB itunes then froze with the dreaded colored ball spinning.
    In Mavericks 10.9.3 the SyncServices folder is not visible going into the normal library/Application support folder, your instructions below took me to a different area in the system, or at least made these folders visible. Following your instructions I was able to locate and delete both SyncService & SyncServices folders and I launched iTunes again while my devices were powered up and the issue has gone. Bliss!!!
    Many Thanks
    spyder683 wrote:
    Hi Culero,
    The fix of deleting the SyncServices folder is for Mac systems. From your desktop / finder, click the "Go" menu at the top, then "Go to Folder ..." Paste this into the field: ~/Library/Application Support
    The SyncServices folder should be in there. I had both a SyncService and a SyncServices folder. The second one should, when deleted, help with the problem you and I both had of iTunes freezing when an iOS device is plugged in.
    Hope this helps

  • Itunes freezes when i plug my iPhone or iPad. OS: Maverick

    After successfully upgrading to OS X  Maverick, itunes freezes everytime i plug my iPhone 5s or iPad mini. I have tried several ideas on the web but still no luck.
    Computer specs:
    27-inch, Mid 2011
    2.7 GHz Intel i5
    8 GB ram
    1 TB Hd

    Hi Linc, thanks for your reply. I'm not really sure what I'm looking for. I copied a few lines from the console window and pasted it below. I hope it's enough for you to figure what my problem is. I appreciate any help you can send.
    Date/Time:       2014-09-02 13:48:37 -0700
    OS Version:      10.9.4 (Build 13E28)
    Architecture:    x86_64
    Report Version:  18
    Command:         iTunes
    Path:            /Applications/iTunes.app/Contents/MacOS/iTunes
    Version:         11.3.1 (11.3.1)
    Build Version:   1
    Project Name:    iTunes
    Source Version:  1131011003001002
    Parent:          launchd [169]
    PID:             808
    Event:           hang
    Duration:        3.61s
    Steps:           36 (100ms sampling interval)
    Hardware model:  iMac12,2
    Active cpus:     4
    Fan speed:       1147 rpm
    Free pages:      1290116 pages (-961)
    Pageins:         8 pages
    Pageouts:        0 pages
    Swapins:         0 pages
    Swapouts:        0 pages
    Process:         iTunes [808]
    Path:            /Applications/iTunes.app/Contents/MacOS/iTunes
    Architecture:    x86_64
    Parent:          launchd [169]
    UID:             501
    Task size:       31062 pages
      Thread 0x107d2    DispatchQueue 1          priority 47       
      36 ??? (iTunes + 3650892) [0x101c9154c]
        36 ??? (iTunes + 9705632) [0x1022578a0]
          36 -[NSApplication run] + 553 (AppKit) [0x7fff8163199c]
            36 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122 (AppKit) [0x7fff8163d89b]
              36 _DPSNextEvent + 1434 (AppKit) [0x7fff8163e24e]
                36 _BlockUntilNextEventMatchingListInModeWithFilter + 65 (HIToolbox) [0x7fff863565bc]
                  36 ReceiveNextEventCommon + 479 (HIToolbox) [0x7fff863567b7]
                    36 RunCurrentEventLoopInMode + 226 (HIToolbox) [0x7fff86356a0d]
                      36 CFRunLoopRunSpecific + 309 (CoreFoundation) [0x7fff8dbd9e75]
                        36 __CFRunLoopRun + 831 (CoreFoundation) [0x7fff8dbda3ef]
                          36 __CFRunLoopDoSources0 + 242 (CoreFoundation) [0x7fff8dbdac62]
                            36 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17 (CoreFoundation) [0x7fff8dbe95b1]
                              36 ??? (iTunes + 93150) [0x10192cbde]
                                36 ??? (iTunes + 93290) [0x10192cc6a]
                                  36 ??? (iTunes + 93616) [0x10192cdb0]
                                    36 ??? (iTunes + 93742) [0x10192ce2e]
                                      36 ??? (iTunes + 93855) [0x10192ce9f]
                                        36 ??? (iTunes + 94457) [0x10192d0f9]
                                          36 ??? (iTunes + 95032) [0x10192d338]
                                            36 ??? (iTunes + 95704) [0x10192d5d8]
                                              36 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8a0a7a1a]
                                               *36 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff80002167d0]
      Thread 0x107f4    DispatchQueue 2          priority 49       
      36 _dispatch_mgr_thread + 52 (libdispatch.dylib) [0x7fff8e1da136]
        36 kevent64 + 10 (libsystem_kernel.dylib) [0x7fff8a0ac662]
         *36 ??? (mach_kernel + 3959520) [0xffffff80005c6ae0]

  • Itunes freezes when I connect my ipod....possible corrupt file?

    I reinstalled itunes to the latest version.
    And I'm still having the same problem: My itunes freezes whenever I connect my ipod. And when i disconnect it, it unfreezes and it shows "My Ipod" in itunes for like a second then goes away.
    Now, when I reinstalled again, i noticed a message saying that Windows is missing components required to fully install Itunes (itunes installed anyway) or something like that. Now, i connected it to my parents' pc and it works fine.
    Is there something wrong with my pc? Is there a different program where i can transfer my music to my ipod? (I am using Windows XP btw)
    Also is there a way to move all the songs on my ipod to an external hard drive?
    Message was edited by: Matt Miano

    Similar problem here:
    When I'm playing songs with iTunes and connecting my 3G 20GB iPod, my computer will hang up completely - screen goes dark and I have to reset my PC.
    However, when my iTunes is "idle", i.e. not playing a song or doing anything else, connecting and syncing the iPod will work just fine.
    I'm using the newest (6.x) Version of iTunes on WinXP SP2 with a 3G iPod 20GB.
    Martin

  • ITunes freezes when i connect iPhone4

    Hi!
    When I connect my iPhone windows recognizes it as an iphone and i can access it from the filemanager, but iTunes freezes and does'nt respond until I disconnect the phone.
    I have:
    Reinstalled iTunes
    Tested different cables and usb ports
    Deactivated security programs (Avast FREE)
    Restarted iphone and computer several times
    I run iOS 4.3 and windows 7 64-bit

    Can you try the following and post the results in the thread?
    Tom
    http://discussions.apple.com/thread.jspa?threadID=2788675&tstart=0

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