Upgraded to Yosemite,  Created new apple ID as couldn't remember last one now can't update iPhoto receive message this update not available for this apple Id either because it was bought by a different user or item refunded or cancelled.

upgraded to Yosemite and now can't update Iphoto or Imovies receiving message this update not available for this apple ID because it was bought by a different user or item refunded or cancelled.  Is there an easy fix

Unfortunately, anything obtained at the app store remains tied to the Apple ID used to obtain it forever. You will either have to start over with your new ID or try to recover the original ID.
Frequently asked questions about Apple ID

Similar Messages

  • Why is that I am not able to update iPhoto after install os x yosemite?  is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.

    "This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled"  iPhoto is gone after installing to OS X Yosemite.  Where did it go and how do i get all my pictures back ??
    HELP !!!

    "This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled"  iPhoto is gone after installing to OS X Yosemite.  Where did it go and how do i get all my pictures back ??
    HELP !!!
    Did you upgrade to Yosemite, without first updating to iPhoto 9.5.1 in Mavericks? Then updating to 9.6 may not work - it is buggy at the moment.
    If you already own a version of iPhoto 9.x.x, but cannot update iPhoto, try to buy a new version.  When I look at the AppStore, the price has now changed to "Free", so it should not matter if you buy again or update.
    Delete iPhoto from Applications, but do not empty the Trash.
    Go to the first page of the App Store and sign in with your AppleID.
    Search for "iPhoto" using the Search field.
    What does the button below the iPhoto icon show? If it is showing "Free" like for me, click "free" to purchase again.

  • After installing yosemite iphoto does not open keep getting message"This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.

    I upgraded to yosemite iphoto does not open keep getting message"This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.

    Contact App Store support. There's a link on the right hand side of the App Store Window. They're the only ones who can sort out account issues.

  • I just upgraded to Yosemite. Iphoto is now broken.  Upon upgrade receiving error "This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled."

    I just upgraded to Yosemite. Iphoto is now broken.  Upon upgrade receiving error "This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled."

    Perform the following, stopping with the first one which works:
    1. Open the Mac App Store's Purchases tab. If you're prompted to accept iPhoto into your Apple ID, do so.
    2. Move it out of the Applications folder(it may need to be put into the Trash temporarily), and then see if you can download it for free from its individual product page.
    3. Click here and contact Apple.
    (116137)

  • This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled... this comes up when I go to update Iphoto after installing Yosemite... how do I fix this?

    This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled... this comes up when I go to update Iphoto after installing Yosemite... how do I fix this?

    I have resolved this issue with the apple chat support by going to the "purchases" tab in the app store - where there was a message that I had to accept updates for the apps that wouldn't update.  Once I did this, signing in for each of them, they all updated just fine.

  • Problem updating to iphoto 9.6 after upgrading to Yoesmite  I am getting the following message when I try top date iPhoto This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or canc

    problem updating to iphoto 9.6 after upgrading to Yoesmite  I am getting the following message when I try top date iPhoto This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or canc

    "This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled." ?
    This error message will appear erraneously, if you skipped the update to Mavericks and iPhoto 9.5.1 and went straight from an earlier MacOS X version to Yosemite, without first updating to iPhoto 9.5.1 and associating iPhoto to your AppleID.
    Try first to buy iPhoto with your AppleID instead of updating. Delete iPhoto from Applications, but don't empty the Trash, then go to the main page of the App Store and search for iPhoto. If you are lucky, it will show as free and you can buy it directly.
    If iPhoto  is not showing as free, there is no help but contacting the App Store Support: Ask for a redemption code. You will need to provide a prove of purchase for your mac with iPhoto preinstalled.
    http://www.apple.com/support/mac/app-store/contact/

  • I purchased a new Mac Air. I try to update apps and I get this:This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled. They do not show up in 'Purchases'.

    I can't update iMovie, Garage Band, Numbers, Pages, Keynote, and iPhoto. on my new Mac Air. 11". I had hoped when I updated to OS X Yosemite that would solve the problem. It didn't. I get this: This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled. I went to the app store, as was suggested in someone else's post, using the only ID I've ever had, and went to the purchases tab, to "accept" the apps. That didn't work, because they weren't there to 'accept'. They did come with my purchase, however. Please advise.

    It appears Best Buy is up to their old tricks of palming off returned units as new. Take it back for a complete refund of your money. If they give you any static escalate your problem to management immediately.

  • Macbook pro - iPhoto keep prompting to update after Yosemite update. Error message when trying to update -This update is not available for this Apple ID either because it was bought by a different user or the item was cancelled

    macbook pro - iPhoto keep prompting to update after Yosemite update. Error message when trying to update -This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled. 

    I only have 1 apple ID and the same was used to set up this early 2011 macbook pro and iPhoto app. I don't want to loose out on any photos. I tried logging out of app store and back in but no luck. PLEEAASEE HELPP!!!
    This problem has been reported by quite a few forum members, who skipped the update to iPhoto 9.5.1 while running Mavericks. In that case try to purchase iPhoto again instead of updating.
    After making your backup try the following:
    Uninstall iPhoto by deleting it from the applications folder, but do not empty the Trash.
    Launch the App Store, click the "Store" menu, and sign in with your AppleID.
    Open the main page of the App Store and search for iPhoto.
    If iPhoto is listed as "Free", click the "Free" button to buy it with your current AppleID.
    If it is not showing as free, there is no help but contacting the App Store Support, as Niel pointed out: http://www.apple.com/support/mac/app-store/contact/

  • IPhoto update can't be installed on my MAC ref. "This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled." this is not possible help?

    Recent upgrade to OS X Yosemite on my MAC and iPhoto update can not  now be installed msg reads, "This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled." this is not possible help?

    That error message can be misleading. It means, that iPhoto on your Mac is not associated with your Apple ID.
    Either you did not set up  your Mac using the same Apple ID - did someone help with your setup and use a different ID? Perhaps a family member? Or did you let someone borrow your installer disks?
    Or did you not yet "Accept" iPhoto and other iLife apps to your Apple ID? Check the "Purchased" tab of the App Store, if any applications are waiting to be accepted. If you see "Accept" buttons, press them.
    You may  be unable to "Accept" now, if you missed the update to iphoto 9.5.1 on Mavericks. You could try to buy iPhoto, however. If you are lucky, it may show for free.
    Backup your iPhoto library, if you do not have a current backup.
    Uninstall iPhoto by deleting it from the Applications folder, but do not empty the Trash, so you can put it back,if need be.
    Launch the App Store, click the "Store" menu, and sign in with your current AppleID.
    Open the main page "Featured" of the App Store and search for iPhoto.
    If iPhoto is listed as "Free", click the "Free" button to buy it with your current AppleID.
    If it is not showing as free, there is no help but contacting the App Store Support to sort out the AppleID. Use this link: http://www.apple.com/support/mac/app-store/contact/

  • Just bought new Macbook Pro, can't download updates because of this message:This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.

    Mac app store will not download updates because of error message

    Hi,
    I also am getting this message. I bought my 15" mac book pro mid 2010 and at the same time purchased iWork. It is not showing in my purchases on Apple ID, I have never changed my Apple ID since purchase. Why would my Apps not show. There are some there but mostly free ones. I checked it under the Store menu after signing in.
    After upgrading from Mountain Lion to Yosemite  my iPhoto, iMovie, Keynote,Pages and Numbers need to update. But I get this message.
    "This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled."
    I have not changed ownership or Apple ID on my mid 2010 Mac Book Pro since purchase. What would cause this?

  • Trying got update iPhoto after OS update - This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.???

    Trying got update iPhoto after OS update - This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.

    With Yosemite you need to update to iPhoto 9.6.
    The error message means, that iPhoto has not been associated with your AppleID. You do not say, which iPhoto version you are trying to update from.
    Associating iPhoto with your AppleID should have happened, when you bought the computer with iPhoto preinstalled with MacOS X Lion or later or with the Mavericks upgrade, if your Mac came with SnowLeopard. Try, if you can "accept" iPhoto now:
    Sign into the AppStore with your AppleID
    Open the "Purchased" tab. Do you see iPhoto with an "Accept" button?
    Accepting associates your Apple ID with the preinstalled iPhoto. It should move iPhoto from the "Accept" portion of the App Store to the "Purchased" tab. After that, you should be able to update iPhoto from the Updates tab of the AppStore. If you do you not see the update there, try to buy iPhoto. iPhoto may show for free, so you do not have to pay again.
    Backup your iPhoto library, if you do not have a current backup.
    Uninstall iPhoto by deleting it from the Applications folder, otherwise you cannot buy it again. But do not empty the Trash, so you can put iPhoto back, if need be.
    Launch the App Store, click the "Store" menu, and sign in with your current AppleID.
    Open the main page "Featured" of the App Store and search for iPhoto.
    If iPhoto is listed as "Free", click the "Free" button to buy it with your current AppleID.
    If it is not showing as free, there is no help but contacting the App Store Support to sort out the AppleID. Use this link: http://www.apple.com/support/mac/app-store/contact/
    After you update iPhoto, your iPhoto Library will need upgrading. Make a backup of your iPhoto Library, before you open iPhoto the first time after updating.

  • I've been trying to update my apps, and each time I press update, this message pops up: This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.

    The same message pops up for apps I have yet to download. I was able to update all my apps yesterday, but now, I can't even download new apps on my iPhone 5 and my 5th generation iPod Touch.
    Thanks.

    Did Apple get this sorted for you? Same problem for my new purchase "This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled". Only purchased 3 days ago (and have loaded Yosemite) and have definitely not sold, cancelled or received any refund (very happy with the product).

  • When I try to update my iPhoto I received a message....This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.

    I need to update my iPhoto apps ignored to open my iPhoto.  Every time I attempt to download the new app I receive this message ( This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled. ) This started to happen only when I updated my Mac system to OS Yosemite.

    Open the Mac App Store's Purchases tab.
    If you're prompted to accept it into your Apple ID, do so and try again.
    If not, temporarily move it out of the Applications folder and try downloading a fresh copy. If you get asked to buy it, choose not to, click here, and contact Apple.
    (116052)

  • When trying to perform updates I get this message. This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled. What do I do?

    When trying to perform updates I get this message: This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled. What do I do? I just bought the MacBook Pro new and migrated my apps from my old MacBook Pro.

    Perform the following, stopping with the first one which works:
    1. Open the Mac App Store's Purchases tab. If you're prompted to accept them into your Apple ID, do so.
    2. Move them out of the Applications folder(they may need to be put into the Trash temporarily), and then see if you can download them for free from their individual product pages. If you're asked to buy them, see #3.
    3. Click here, contact Apple, and wait for a response.
    4. Buy them.
    (116300)

  • Downloaded Yosimite, now can't update apps. Keep getting this message "This update is not available for this apple ID either because it was bought  by a different user or the item was refunded or cancelled

    I downloaded OS X Yosimite and now I can't update my iPhoto. I keep getting this message "This update is not available for this apple ID either because it was bought by a different user or the item was refunded or cancelled". None of this has happened.

    Contact the Support personnel at the App Store via the link shown in this screenshot.  Only they can handle this problem.

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