Upgrading to Tiger using an external DVD Drive

Our computers at work don't have internal DVD drives. When we try to install Tiger using an external DVD we can't get past the restart process. We insert the DVD into the external DVD drive and restart our computers. Once the computer restarts, we double-click the Tiger DVD and it once again tells us to restart. My questions is....Can you upgrade to Tiger using an external DVD drive or should I request the CDs from Apple for the upgrade?
Thanks,
Devra
Power PC G4   Mac OS X (10.3.9)  

Hi Devra,
first of all: WELCOME TO THE DISCUSSIONS!
Be aware that you CANNOT boot from an external USB-drive: Don't start up from an external USB device. You have to use an external firewire drive. Then insert the DVD and reboot while holding down the Option-key. Select the DVD in the external firewire drive as boot volume.
You also might want to follow this procedure: 10.4 Tiger Upgrade: Decision tree+Checklist . It also covers potential install errors due to outdated firewire-drive firmware.
If this answered your question please consider granting some stars: Why reward points?

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