Uploading 5D mark 2 using EOS Utility

I have recently upgraded my camera, computer & all software and was told by a printing lab in town that my image didn't have a colour profile....WHAT....? I am totally clueless about how to fix this or where in the process of shooting / up loading / editing or saving i am going wrong so that my images are ending up without a colour profile. I am currently doing some product photography to be published in an artists monograph so it is important that i get this issue resolved asap, preferably before I edit any more images for them wrong!
I am using a 5D Mark2. It is set to colour space: Adobe RGB in camera. I am using the EOS Utility software to up load the images and cant find any settings to change in that program. I am then doing basic editing in Adobe Bridge CS5.1 and lastly opening the images in Photoshop, doing a final edit and saving as PSD, TIFF and JPG files. Does anyone know if this is the best/right way to be editing my images or if there is a crucial step i am missing in my editing process.
Please could someone help ASAP. I am on a very tight schedule and worry that I might be ruining my images that look so great in camera!

Thanks for the many comments, I turn on the computer, turn on the camera using the AC adapter. I then plug the USB cord into the computer. The computer recognizes the camera and the EOS first screen comes up asking “what do you want to do”, I click operate “camera”. Then up comes what I call the EOS screen its about 3 inches wide, has camera settings on top and you work your way down to three choices live view, test screen and something else. I click on live view and the camera mirror locks up and I get the image on the computer screen, in real time. I then do my focus adjustment,, set my shutter, and f stop via the computer. That where the computer assist seems to stop. Yes, I do know that I have to close the live view. I then try to use what looks like a shutter button on the computer screen and nothing happens. I can click the shutter manually and two things happen. I have registered Photoshop to receive the photos. Photoshop which is already open, received the new image as a jpg. The second thing that happens is the a small “screen” which had the same photo as photoshop opens, this is the screen that open if you have no project/program registered. I cannot make the camera function (take a photo) via the computer. Has any one gotten their computer to take the photo or do you have to push the shutter manually? You mengtioned normal remote shooting, is that different that using live view?

Similar Messages

D1 Mark III firmware 1.3.2, Using EOS utility Liveview.

I cannot get the computer screen shutter button to take the photo. I can get the preview to come up but then I have to close it and physically push the shutter. Also when I try to use fast view a box pops up saying it is bussy. The instructions say you should be able to do this from the computer. Using EOS utility. Any help would be appreciated, solutions would be better.
Solved!
Go to Solution.

Thanks for the many comments, I turn on the computer, turn on the camera using the AC adapter. I then plug the USB cord into the computer. The computer recognizes the camera and the EOS first screen comes up asking “what do you want to do”, I click operate “camera”. Then up comes what I call the EOS screen its about 3 inches wide, has camera settings on top and you work your way down to three choices live view, test screen and something else. I click on live view and the camera mirror locks up and I get the image on the computer screen, in real time. I then do my focus adjustment,, set my shutter, and f stop via the computer. That where the computer assist seems to stop. Yes, I do know that I have to close the live view. I then try to use what looks like a shutter button on the computer screen and nothing happens. I can click the shutter manually and two things happen. I have registered Photoshop to receive the photos. Photoshop which is already open, received the new image as a jpg. The second thing that happens is the a small “screen” which had the same photo as photoshop opens, this is the screen that open if you have no project/program registered. I cannot make the camera function (take a photo) via the computer. Has any one gotten their computer to take the photo or do you have to push the shutter manually? You mengtioned normal remote shooting, is that different that using live view?

1Ds Mark III + Teathered + EOS Utility + Lightroom = CRASH

I picked up my 1Ds Mark III on Monday got it home test it out and everything seemed to work just fine including teathering the camera to the MacBook Pro. Tonight I wanted to test out a couple other features and really check the files out. However I ran into some problems.
First thing I noticed was as soon as the shutter was fired and the image transfers to the computer you get a new window Quick Preview and its just that a quick preview of the image. If you close the quick preview it does not come back the next time you fire the camera.
However if you have Lightroom running and set up to watch a folder and then automatically move the images to another folder (which is required in LR) and the Canon Quick Preview comes up, it will lock the camera up and the blue download status bar stays blue. The next time you fire the shutter you see a Busy symbol with a yellow triangle and an explanation mark in the camera software window. You will no longer be able to download or teather more images.
If this does happen Ive either had to quit or force quit all applications, disconnect the camera and then restart EOS Utility (Leaving lightroom closed) fire the shutter with EOS utility and let the Quick Preview come up then close the quick preview and finally restart Lightroom.
In my opinion its that Quick Preview and Lightroom that are conflicting. Quick Preview is trying to show you the file and Lightroom is trying to move the file to a new folder. The EOS Utility does have preferences for Linked Software I even changed that to None and still the same problem.
Im going to call Canon again tomorrow to go over this in more detail now that Ive found out exactly what causes it and how to work around it, but in my opinion this is a bug and we should be able to turn that Quick Preview Off.
Thanks
Mark

To answer a couple questions I received:
Question:
What computer are you using ? what Mac OS ? did you use the software that came with the 1ds Mark III or did you download/install the latest updates on Canon web site ? Are you using a USB extension cord ?
Answer:
I'm using a 15inch MacBook Pro 2.1 GHz processor with 2 gigs of memory Mac OSX 10.4.11. I'm using the software that came with the camera and since it was just released in the past week and half the software should be current and I did not see anything new updates on the Canon website. The only way to teather the camera is with USB.
Question:
Make sure that you've linked software turned off in EOS Utility.
Answer:
Linked software was turned off. I even tried turning it on and then off. I even tried linking Lightroom, but that just brought up the import dialog box and wanted to import every time I fired the shutter instead of just auto importing.
I still really feel that the conflict is with the Quick Preview and Lightroom trying to move that file while Quick Preview is up.
Either Canon should give us the ability to permanently turn Quick Preview off or Lightroom needs not to move those images in the watch folder ( I never really understood why lightroom requires that after auto import that it has to move the images from the watch folder).

I am running my canon camera on the EOS utility program for mac, and i was wondering if there is a keyboard shortcut to start video recording, instead of using the mouse.

I am using EOS utility for MAC to run my canon camera at work. I have a foot switch connected to my macbook that allows me to take snapshots with my foot while i work ( i am a dentist and i have my camera hooked to a microscope). the way i did that is by programming a keyboard shortcut that snaps photos on EOS utility, to the foot switch software.
So my question is: On EOS there is a video recording function, so i was wondering if there is a keyboard shortcut or if i can create a keyboard shortcut for the start/stop record function for video recording..

Hi
How much free space do you have on your boot disk ( Macintosh HD)?
You may also like to add your current OS ;-)
CCT

Is there any possible way to use my EOS Rebel XT for EOS Utility?

Okay, so i want to use EOS Utility on my Digital Rebel XT camera. In case you are wondering EOS Utility is used to take a picture with the camera by just clicking a button on the computer. Its used to make it so that any pictures i take arent shaky. Anyway, there is no link for the camera and when i go to the cameras homepage, and go to softwares, There is no download link for EOS Utility for my camera. Is there any way I can still use it on my Digital Rebel XT Camera? Let me know thanks

FantasticMrFox wrote:
Okay, so i want to use EOS Utility on my Digital Rebel XT camera. In case you are wondering EOS Utility is used to take a picture with the camera by just clicking a button on the computer. Its used to make it so that any pictures i take arent shaky. Anyway, there is no link for the camera and when i go to the cameras homepage, and go to softwares, There is no download link for EOS Utility for my camera. Is there any way I can still use it on my Digital Rebel XT Camera? Let me know thanks Other responses have gone off to explain some other solutions before answering your question. The simple answer is "NO". You cannot use your camera tethered to a computer, controlling it via EOS Utilities software (or Lightroom, for that matter). In order to do that, the camera must have the Live View feature. Your XT (aka 350D, from 2005) doesn't have Live View. There was a version of LV on the EOS 20Da (2005), a more complete implementation of it on the 40D (2007), and among the Rebel-series models the XSi and XS were the first to get LV (aka 450D & 1000D, both introduced in 2008). Other responses are on some right tracks, though. If your primary purpose is to help prevent camera shake, there are several other things you can do, which you may or may not be aware of... - Set a faster shutter speed. Of course, to do so may require a larger lens aperture and/or a higher ISO. - Get and use a lens with IS (Image Stabilization).- Use flash, it freezes both subject movement and camera shake, approx. like 1/720 shutter speed would, with most flashes.- Use a tripod along with:- - a remote release (RS-60E3 wired or RC-6 wireless)- - or just use the camera's self-timer delay - - and/or use mirror lockup (Custom Function 7) Tripod quality has a great deal of effect. Some are so flimsy as to be hardly worth using. For example, the most stable tripods do not use a center column or, if it has one, the tripod is tall enough to be used without raising the center column much or at all. Materials make a differentce, too... for example carbon fiber is much better absorbing fine vibration than metal. There are a number of other factors that go into making a tripod stable. Do some additional research, if interested. Note: RC-6 wireless release uses infra red and the sensor for it is on the front of the camera. This is certainly useful for self portraits, but may be problematic using this remote for other types of photos. In addition to the Canon RS-60E3 wired remote release, there are other brand remote switches including some that have additional features such as delay timers, interval timers (time lapse), etc. AFAIK, Canon does not make a timer/controller with E3 connectivity (like the TC-80N3, which will not connect with your camera) Note: The XT's self-timer delay is 10 seconds only. However, when used in conjunction with the mirror lockup feature, it's automatically shortened to a 2 second delay. Note: While IS lenses can make possible handholding lenses at shutter speeds 2, 3 or somtimes even 4 stops slower than you'd normally be able to use... the effectiveness of IS varies a bit from lens to lens and good handholding technique are still needed to get the best out of it. Some IS lenses require IS to be manually turned off when locked down on a tripod. The IS in those lenses can go into sort of a feedback loop where it's actually causing, rather than preventing movement. Don't worry too much about it, though... if it happens you'll see it in the viewfinder and then can turn off the IS. (No harm done to either the camera or the lens.) Hope this helps! ***********
Alan Myers
San Jose, Calif., USA
"Walk softly and carry a big lens."
GEAR: 5DII, 7D(x2), 50D(x3), some other cameras, various lenses & accessories
FLICKR & EXPOSUREMANAGER

Canon Digital Photo Professional and EOS Utility not responding

Have been using both Canon DPP and EOS Utility since Dec 09 successfully. Installed Snow Leopard in Jan 2010, still worked fine. Installed Aperture 3 in August and now the Canon software keeps shutting down on me. I contacted Canon and they said it is Apples fault (since 10.6.4) andthat it is because I am running Snow Leopard.
How can this be when it worked for 4 months fine?
Is this an issue with Aperture not wnating any ohter editing software?
I have a Canon EOS 50D camera and was exporting through the Digital Photo Professional software.
thanks to anyone that can help.

EOS Utility Updater for Mac OS X
Version 2.9.0
Released on 07-10-2010
Description:
EOS Utility is an application that brings together all of the functions required to communicate with the camera. Functions for downloading and displaying images, remote shooting, and camera control of each setting when an EOS DIGITAL camera is connected to a computer have been integrated.
It is linked with DIGITAL Photo Professional, ImageBrowser, Picture Style Editor, but the software has to be the latest version.
Please download the latest version of the software from here.
Digital Photo Professional (3.9.1 or later)
ZoomBrowser EX (6.6 or later)
ImageBrowser (6.6 or later)
Picture Style Editor (1.8 or later)
Changes with EOS Utility 2.9.0
Added Camera support
Supports EOS 60D
Added rating display function.
New Automatically display Quick Preview window check box added to the [Basic Settings] in [Preferences].
Controlling the appearance of the quick preview window after downloading images or shooting remotely.
RAW images can now be used with the overlaid display function.
Peripheral illumination correction data for the EF 70-300mm f/4-5.6L IS USM has been added.
Lens peripheral illumination correction data available for Extender EF 1.4× III or the Extender EF 2× III.
An issue with certain timer values not being able to be set for interval timer shooting has been fixed.
Technical support is no longer available for the following models when used with this version of EOS Utility:
EOS D30, EOS D60, EOS 10D, EOS 20D, EOS 20Da, EOS 5D, EOS 300D DIGITAL, EOS 350D DIGITAL, EOS-1D, EOS-1D Mark II, EOS-1D Mark II N, EOS-1Ds, EOS-1Ds Mark II (it is recommended to use EOS Utility 2.7 with these models)
Compatibility:
Operating system(s): Mac OS X 10.4.x, Mac OS X 10.5.x, Mac OS X 10.6.x
Language(s): English, French, German, Italian, Russian, Spanish

Recently upgraded from Windows 7 to 10. Now EOS Utility app does not work.

Recently upgraded from Windows 7 to 10. Tried downloading photos from my 5D Mark II, but EOS Utility app does not work to Select Images to Download, unlike before. But when I disconnected my External Hard Drive, EOS Utility app main window works normally. I need the external hard drive connected all the time. How can I fix this problem, please? Thanks.

This sounds like a hardware problem with your computer. A USB port puts out a certain amount of power and can be used to power external devices... such as hard drives. But the camera does not use any USB power -- it runs on the power from the internal battery. It only uses the data pins to communicate. But you are describing a situation in which having one device connected a to a USB port prevents a different USB port from working. That can happen if the device in one port is drawing too much power (it can prevent other ports from working correctly.) Did you have this problem when using Windows 7?

Re: EOS Utility for the iPad?

There is an IOS app but from Nick or On One software but the last time I looked it was $24.95. Plus you need to connect the camera to a WiFi enabled computer. So it is like shooting tethered with the ability to control your camera remotely. Being that I am a street and landscape photog I never saw the value.
Sam

If you use one of the more recent generation of wireless file transmitters on your camera then it is possible to "effectively" use EOS Utility on the iPad or any other device with a web browser.
WFT units, usually the Mk II transmitters, support HTTP mode, configure this then browse to the camera's ip address then you can choose remote control, there's a simple version and an advanced version.
I wrote about this on my site in January.
http://www.p4pictures.com/2012/01/controlling-your-eos-camera-with-your-iphone/
Of course this means you need to get a WFT for your camera that supports the HTTP feature. So if you have the EOS 5D Mark II / III, EOS 7D or EOS 1D Mark III / EOS-1Ds Mark III, EOS-1D Mark IV or EOS-1D X then you are set...
Canon specialist trainer, author and photographer - http://www.p4pictures.com

EOS Utility for the iPad?

I was wondering if there will ever be an iPad version of the EOS utility? I'd rather use my iPad than a laptop to setup a shot with.

If you use one of the more recent generation of wireless file transmitters on your camera then it is possible to "effectively" use EOS Utility on the iPad or any other device with a web browser.
WFT units, usually the Mk II transmitters, support HTTP mode, configure this then browse to the camera's ip address then you can choose remote control, there's a simple version and an advanced version.
I wrote about this on my site in January.
http://www.p4pictures.com/2012/01/controlling-your-eos-camera-with-your-iphone/
Of course this means you need to get a WFT for your camera that supports the HTTP feature. So if you have the EOS 5D Mark II / III, EOS 7D or EOS 1D Mark III / EOS-1Ds Mark III, EOS-1D Mark IV or EOS-1D X then you are set...
Canon specialist trainer, author and photographer - http://www.p4pictures.com

T3i mavericks - EOS Utility update not working

I recently upgraded to MAVERICKS. I downloaded and followed the instructions for updating eu2.14.10x-installer.dmg.zip but I am still getting the error message "cannot be used with this version of the operating system" ????

EOS Utility is now up to v3.x. You may want to update to the newer version.
I was on Mavericks using EOS Utility 2.13 with no trouble, but I am now on Yosemite and had to upgrade it to v3.0. When you install 3.0 it actually installs both the latest 2.x series (2.14) as well as 3.0. It seems to auto-decide which one to launch based on the attached camera. However... both EOS Utility 2.14 and 3.0 and they are with the new OS.
You might just want to upgrade to 3.0.
Tim Campbell
5D II, 5D III, 60Da

Canon EOS Utility, 5D3 and Mountain Lion (10.8.2): connection/data transfer problems

Hi all,
a few days ago I bought the 5D3, which replaced the 5D2.
I'm experiencing problems in communication between the camera and Mac Book Pro (17" - i7 - 8GB) using EOS Utility (v. 2.12.3) as well as Lightroom 4.3: when I try to transfer photos to my Mac, sometimes the transfer works, sometimes it freezes and crashes (EOS Utility crashes, while LR at the end says he's not able to read the files).
Strangely this what happens randonmly and if the storage format is raw, or if it is the raw along with jpg, if I use only jpg seems to happen a lot less often.
Today I tryed to do same things (photo transfer and thetering) using using a PC with windows 7 x64 with the same softwares (Lightroom 4.3 and EOS Utility 2.12.3): everything worked flawless.
I'm inclined to think that problems are due to incompatibility issues between Mountain Lion and camera firmware's data-transfer protocols...
Have any of you encountered similar problems?
Daniele

Hey Daniele - I am in the *exact* same boat as you - RAW transfers work a little, and then EOS Utility freezes. I hope someone has a solution!

EOS Utility & 60D Display Mode?

When I select Zoom, 2 Display Mode buttons show up in EOS Utility. One is a Camera button which switches to a quality suited to focusing while viewing the camera's LCD monitor. The other is a Computer button which switches to a quality suited to focusing while viewing on the computer.
When I click either of these 2 buttons, nothing happens. Is there more I need to do to make the buttons work. I do a lot of macro photography and want to get the best focus possible. My Tamron 70-300 lens is always set to Auto-Focus, but I adjust focus manually in EOS Utility.
I'm using EOS Utility 2.14.10b in Vista Home Premium & WIN7.
Your help will be greatly appreciated,
DashTwo

Download appropriate version here:
http://usa.canon.com/cusa/consumer/products/cameras/slr_cameras/eos_60d#DriversAndSoftware

Tethered; saving both in camera & laptop? EOS Utility 3

Updated to Eos Utility 3 on a Mac 10.9.4 using either a 5d or 6d with a USB cord. I can' find where in EOS Utility I can set it to record the file both to the laptop as well as in camera cards(CF or SD)? There is not the normal check box under Remote Shooting in the preferences .
Second question, I've been using EOS Utility linked with DPP for tethered shooting for many years but really seem lost with these new versions are there any updated online video tutorials that someone can point me towards?
thanks, jeff
Solved!
Go to Solution.

archfotos wrote:
Hi Bob, thank you for that insight that would be awsome! I only have full frame cameras any idea how one goes about making Eos Utility 3 to launch version 2? I sure wish there were some of Canon's super helpful video tutorials on this subject for software-challenged people like me.
I'm looking at a Windows 8 computer as I write this, but I think it would be the same for Windows 7.
If the EU Launcher sees that you're using a FF camera, I think it will call Version 3 by default. So you just don't go there.
In the folder where the installer puts the EOS Utility, there are two subfolders, EU2 and EU3. In EU2, open "EOS Utility 2.exe". Once you're sure it does what you want, you can make a separate shortcut for it.
Bob
Boston, Massachusetts USA

Problems with Canon EOS Utility & Canon 5D Mark II

Canon EOS utility cannot see my 5D Mark II connected via USB.
I've installed the latest 5D firmware (1.2.4), latest EOS Utility (2.7.2) and i'm running Snow Leopard 1.6.2.
When I open EOS utility it cannot recognize the camera, neither with Snow leopard default photo import application.
How can i solve it? Already tested the usb cable and all the option under camera menus...

Yes, just started using this and noticed pretty soon afterwards. Seems to happen when I start clicking around or doing anything that uses the processor more than just surfing the web, but that's just anecdotal. I immediately stopped and started using MPEG Streamclip, but I really want the timecode.
Most recently, I had Log and Transfer open, transcoding some 7D footage, and a few of the clips didn't come in—they were left with the red stop-sign symbol/exclamation point. When I clicked to "retry," it stopped importing the current clip and started on the clip I retried. I clicked "retry" on another unimported clip, and again, the clip import stopped and the new clip began processing. I let it go through and, after the checking the footage, I discovered it had been incorrectly named the first clip's filename! Needless to say, I hand-checked every file to make sure it was the right duration (a few weren't), deleted the files from the Capture Scratch folder, and reimported—making sure I didn't touch the computer.
I hope they fix this bug, whatever it is.
BTW, I've experienced it on two separate Mac Pros.

Which versions of eos utility are compatible with dpp4 and 5d mark ii?

Which versions of eos utility are compatible with dpp4 and 5d mark ii? I selected "remote shooting" in dpp 4.2.1 and "A compatible version of EOS Utility not installed" msg displayed. (I installed eu 2.14.20 & DPP 4 yesterday)

hdevaney wrote:
Robert,Thank you for the timely response. Please note the reply received from Canon EOS Digital Support:Subject: Response from Canon - EOS Digital Cameras > EOS 5D Mark II“Normally, when using DPP 4.2.10, you would need to download and install the corresponding EOS Utility 3.2.10 for the remote shooting feature. However, at this time, the EOS Utility 3.2.10 does not support the EOS 5D Mark II.If you are shooting remotely, you will have to launch the EOS Utility 2.14 and use the controls provided on that application” My other concern is the DPP3 recipe file format “*.vrd” is not compatible with the new DPP4 file format “*.dr4”Decisions Decisions…Thank youhdevaneyYou may be in luck. New versions of DPP 4 and EOSU 3 came out this week. It's probably worth giving them a try.

Uploading 5D mark 2 using EOS Utility

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