Upon restart from dead battery Macbook freezes showing gray folder with question mark. Help! Any ideas?

Upon restart from dead battery Mac Book freezes showing gray folder with blinking question mark. Help! Any guidance greatly appreciated.

Hello and welcome,
try this support site:
A flashing question mark or globe appears when you start your Mac - Apple Support
If you're lucky it just forgot where your startup disk was. If not it will be more work.

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Help please! My macbook air (2015) startup showed a folder with question mark so i tried "Command R" for internet recovery but after few minutes it stopped and showed error.. Please hepl me!

Help please! My macbook air (2015) startup showed a folder with question mark so i tried "Command R" for internet recovery but after few minutes it stopped and showed error.. Please hepl me!

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MacBook Pro flashes file folder with question mark and startup manager will not run

My son's MacBook Pro won't boot (gets the flashing file folder with question mark). When I try to open startup manager (holding "option" key during boot does not do it). Other posts suggest inserting the install disk, but I am pretty sure that for Lion, there was no disk, it was just off the website through the App Store. Any further suggestions?

Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

Gray folder with question mark-- is my hard drive dead?

I have a white 13 inch MacBook that is about 3 years old and runs on Mac OS X 10.4 (I believe). In the past year, it has been running more and more slowly and programs keep freezing. I was going to ask for more RAM for Christmas, but decided to try a few maintenance steps first. I ran a VirusScan this morning (using McAfee), and when I came back into the room, my computer had frozen past all help. I powered it off with the power button, and now, when I try to start it, a gray screen appears with a question mark. I have tried some of the support steps listed to get it working again such as trying a safe boot (didn't work) and resetting my PRAM (didn't work). Is my hard drive dead? Is there any way I can get my files off the computer? I haven't backed up in about 3 months, and I am very upset because I have a lot of important papers and photos on my HD.
Thank you..

Hi corimazz and welcome to Apple Discussions!
It is possible that your hard drive has kicked the bucket, but the folder with the question mark just shows that the computer cannot find a valid system when it starts up. There are a number of possible reasons for this.
Do you have the 10.4 install disk? If so, insert it into the optical disk drive, restart the computer and hold down the C key during startup. Once the computer is booted to the install DVD, select your primary language, then look for the utilities menu and from it select "Disk Utility".
In the Disk Utility, you should see a list of available disks, which we hope will include your hard drive. If the hard drive does not appear in the list, it is dead. If it does show up, select it and click the "Repair Disk" button to see if the problem is being caused by directory damage that can be repaired.
If the drive is truly dead, you are going to have to decide how much the data from the last three months is worth to you. There are companies that have quite good records of recovering data from even very badly damaged hard drives (sunk in rivers, burned in fires, etc) but they are not cheap.
In the USA some data recovery options include:
DriveSavers.com - 800-440-1904
www.ontrack.com - 800-872-2599
www.lazarus.com - 800-341-3282
Once you have the drive out (it's a simple process to remove) it can be replaced with a new one.
I hate to say it, but keeping backups of important files is vital to safe computing. Both the Leopard and Snow Leopard operating systems make this a much easier process using the "Time Machine" application.
Best of luck.

Mac stuck at white screen later shows blinking folder with question mark

Today for some reason my mac froze and I had to manually start it back up. After I started it back up it was stuck at a white screen and later on a blinking folder with a question mark came up. I've tried using shortcut keys on startup but none of them are working. it just keeps on showing the white screen and later on the blinking folder with the question mark. Is it just a problem with the HDD that's supposed to read the HD? Or is my HD the problem and I lost all my data?
MacBook Pro
Late 2012 model
15 Inch

Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstalling OS X Without Erasing the Drive
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Alternatively, see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless.

Start the computer and only show a folder with question mark

Hi,
I need help please.
A few day ago I startup up my iMac and only a folder with a question mark was shown in the screen.
I boot from the Lion DVD, run disk utility but the only drive I get was the DVD and disk1/Mac OS X Base System.
I turned off the computer and next morning I turned on agian and this time with no problems, I use it for a few days with no problems but yesterday it happens again...
I do run disk utility again onlu turn it off, and this morning I tried to turn it on again, but the same foder appears...I run disk utility (get the DVD and disk1) and turn it off for a few hours.
Now I'm praying that when I'm back from work I could turn it on with no problems.
What I should do ? Is there any 3rd party tools that I can try do use to solve this issue ?
Many thanks!
PS: when the iMac started up with no problems I run disk utility and made a repair disk to the mac HD...

leonel junior wrote:
I boot from the Lion DVD,
There are no Apple supplied Lion boot DVD's , you use command r to boot into Recovery HD partition, if that doesn't work good chance the drive is dead, it likely will have to pulled to test any data recovery efforts made.
I turned off the computer and next morning I turned on agian and this time with no problems, I use it for a few days with no problems but yesterday it happens again...
Hold Shift key upon boot to fix the drive, reboot holding option and select OS X to boot and head to System Prefs, change the startup drive to OS X.
If you can't do this, your looking at data recovery efforts or repalcing the drive, total erase & restore.
PS: when the iMac started up with no problems I run disk utility and made a repair disk to the mac HD...
The option key, set startup disk in system prefs should resove the issue.
https://discussions.apple.com/community/notebooks/macbook_pro?view=documents

Mac Mini 2011 shows a folder with question mark

Good morning,
I reinstalled last night lion newly via recovery mode (internet) and somehow the internt connection was lost at night. So I tried it again and the installation of lion stucks after all was finally downloaded and the mac mini has booted up again. I see only the text "installing" and a progressbar below, nothing else.
When I try to start the mac mini normally I see only a folder with a question mark.
So, what to do?!
Greetings and thanks for the help!

Reinstalling Lion Without the Installer
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alterhatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion and click on the Continue button.
Note: You can also re-download the Lion installer by opening the App Store application. Hold down the OPTION key and click on the Purchases icon in the toolbar. You should now see an active Install button to the right of your Lion purchase entry. There are situations in which this will not work. For example, if you are already booted into the Lion you originally purchased with your Apple ID or if an instance of the Lion installer is located anywhere on your computer.

Desperate, won't boot. Screen shows file folder with question mark??

I'm out of applecare warranty. My PB G4 won't boot. All I get is a gray screen with a small file folder in the center that has a question mark alternating with a little smiling face. Does this mean that my hard drive is fried and the system can't find my OS X software to boot from?
Is there anything that I can do to remedy this? I'm desperate. This post is being performed with a Dell using Windows

If the drive appears in Disk Utility then it isn't dead. That you cannot repair it nor install the OS suggests that there's serious damage to the directory if not the partition table. If you haven't backed up recently and have data you really don't want to lose, it might be worth getting DiskWarrior to attempt repairing the drive or retrieving some data. No guarantees.
Whether you do try that or not, eventually it's back to rebooting with the CD and returning to Disk Utility. Click on the erase tab. Do you have that option? If not, click on the partition tab and select 1 partition scheme and try that. If you can erase or partition the drive you will, of course, have erased everything.
If you succeed only time will tell if the drive went south because of a hardware issue or software. So, were I you, I'd become very careful about frequently backing up the important info on your computer.

Was using my mac pro book lap top when all of sudden my screen s was showing shaded folder with question mark blinking. any ideas? thanks ami 1670

was using my mac book pro when all of a sudden my screen shanged to shaded folder with blinking question mark. any ideas? thanks ami1670

usually it happens when you start the mac up, not in the middle of using it. Nonetheless, read this: http://support.apple.com/kb/TS1440

Ssd can't boot from mainbay folder with question mark

Hello I've searched for my problem but can't find anything same so I'm gona ask.
first of all I'm sorry for my English.
I'm using MacBook pro mid 2012 with samsung 840 evo ssd 500gb.
today it was working perfect it felt asleep and after wake up it restarted and flashing folder with question mark appeared on screen.
I Know it's some kind of hdd problem. So I've took it out and put in external box to connect to my friends MacBook to see if it's working and does all information is still in it. It was working perfectly. after that I connected it via usb and boot it by holding opt key and it startups normal. To check that it isint sata cable I have puted empty hdd in main bay and booted from ssd connected by usb and both drives show up in disk utility.
So hdd working perfect. Sata cable is good and can read drive.
Macbook boots from ssd connected by usb without any problems.
The only problem is that I can't boot my MacBook from ssd in mainbay it shows flashing folder with question mark.
Maybe anyone had had that issue before.?
How can I solve this problem.?
again sorry for my English. And thank you for all your answers.

Do not apologize for your English. I assure you your English is better than what my facility with your language may be.
I have seen a couple of posts similar to yours where the SSD will not boot internally but a conventional HDD will. The resolution in one case was a new SATA cable even though the tests suggested otherwise.
I would take the MBP to an apple store and have them check it thoroughly and see if they can pinpoint to the cable as the problem. Obviously this just a guess on my part.
A call to Samsung technical support may also be a good idea.
Ciao.

Mac Shows Folder With Question Mark On Startup?

Hey Guys!
I currently own a Macbook Air First Genereation (2008) running on Lion 10.7.5 (upgraded from Snow Leopard)
Recently, when I was just using the Macbook Air, the Hard disk started spinning and was creating a lot of noise well I just ignored it and gave it a hard reboot
So the next day wehn I booted my mac it was showing a folder with question mark on startup. I tried going to recovery (holding option on startup) but neither Macintosh HD or Recovery HD was being shown. I tried a internet recovery but it was not even entering Internet Recovery. I tried Single User mode, that didn't work.
I really don't know what to do now, I am panicking cause I don't have a backup and all my schoolwork is inside there.
Please reply soon and thanks in advance if you can help me
A youtube tutorial or online step by step tutorial would be great!

My tutorial is simple: pack up the MBA and charger and head for the nearest Apple store or Apple reseller. The error you see can mean three things: (1) your drive's system files are damaged, (2) your drive's directory or partition are damaged, or (3) your drive is dead. The fact that you can't boot into the recovery mode pretty much eliminates #1. It is possible that your drive's partition table was damaged but were that the case I'd expect that Internet recovery would work. So I strongly suspect #3.

I powered up my macbook and there is a file folder with question mark on the screen flashing. What does that mean?

Powered up Mac book and screen showing file folder with question mark flashing?

A flashing question mark appears when you start your Mac
Hope that solves your issue.

I have macbook mid 2009, with os leopard and I updated it till yosemite now while deleting partition I erased the main hitachi drive , now I have no backups and while switching on it shows folder with question mark,inserting the grey dvd it keep spin

Have macbook mid 2009, with leopard, updated to yosemite, while erasing partition erased hd, dot have backups, powerup shows folder with question mark, inserting grey dvd shows apple and spinning wheel, please help

Clean Install of Snow Leopard
     1. Boot the computer using the Snow Leopard Installer Disc or the Disc 1 that came
         with your computer. Insert the disc into the optical drive and restart the computer.
         After the chime press and hold down the "C" key. Release the key when you see
         a small spinning gear appear below the dark gray Apple logo.
     2. After the installer loads select your language and click on the Continue
         button. When the menu bar appears select Disk Utility from the Utilities menu.
         After DU loads select the hard drive entry from the left side list (mfgr.'s ID and drive
         size.) Click on the Partition tab in the DU main window. Set the number of
         partitions to one (1) from the Partitions drop down menu, click on Options button
         and select GUID, click on OK, then set the format type to MacOS Extended
         (Journaled, if supported), then click on the Apply button.
     3. When the formatting has completed quit DU and return to the installer. Proceed
         with the OS X installation and follow the directions included with the installer.
     4. When the installation has completed your computer will Restart into the Setup
         Assistant. Be sure you configure your initial admin account with the exact same
         username and password that you used on your old drive. After you finish Setup
         Assistant will complete the installation after which you will be running a fresh
         install of OS X. You can now begin the update process by opening Software
         Update and installing all recommended updates to bring your installation current.
Download and install Mac OS X 10.6.8 Update Combo v1.1. From here you can upgrade to Yosemite by re-downloading it from the Purchases page in the App Store.

My MacBook pro stop working and it shows folder with question mark after this update, it's not my fault, Apple should solve the problem with out ask me to make payment

After updating my MacBook pro it shows only a folder with question mark on it
It is not my fault, Apple updates problem
They should solve it fir me without make any payment
Thanks

Try starting your computer holding down the option key as soon as you hear the startup sound, and continue holding it. Hopefully, you will see the icon for your startup disk come up on your screen within a minute. Click on that icon and press return. If your machine starts up normally from there, go to System Preferences > Startup Disk and reselect your startup volume

Boot up shows folder with question mark...

So my imac from 2006 (i think...20 inch plastic intel) booted up today to the blinking folder with a question mark on it. I rebooted into the osx disc to set the hdd as the startup disk, but it didn't show up in the list. Then I tried to see if I needed to repair the hdd using disk utility but the hdd wasn't showing up. So, do I have to replace the hdd? Not looking forward to it if I do.
Message was edited by: gescamil

Hi,
I have had similar issues, you will have to restart it and press and hold the eject disk on the keyboard right away and it will force it out.
Also to answer you question on way you are not seeing the Hard Drive and way you have the folder with question mark on the start up: is because your Hard Drive is dead.
You will need to buy another Hard Drive install it and then fresh install the OS X.
I have seen this issue too many times and every time is resulting with bad Hard Disk Drive...
Look at the bright side, Hard Drives are cheep now and you have iFix it to assist you on step by step installation. (this is unless you have Apple Care).

Upon restart from dead battery Macbook freezes showing gray folder with question mark. Help! Any ideas?

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