URL reporting - suppress grouptree display in Activex viewer

Hi,
We are running BOXI R3, using URL reporting to launch reports after a user has logged into Business objects in our app using the Java SDK to select reports, set parameters, etc.
We have been using the Dhtml viewer as the default, but want to move to using the ActiveX viewer as the default instead.
How can the default behaviour of the Activex grouptree display be changed, in order to not show the grouptree when a report is opened?
We were able to modify the Dhtml viewer behavior to suppress the groupTree, but it is not clear how to do this with the Activex viewer, either by URL parameters or the htmlviewerbridge web.xml settings, or .jsp code.

Post Author: gouldjw
CA Forum: Publishing
Still haven't figured this one out, so any help would be greatly appreciated. Is it not possible to use the ActiveX viewer without CR Server or BOE? It appears to be a feature of Crystal Reports Developer Ed., but I can't figure out how to actually view a report using the viewer. All I can do is display in DHTML, but for 10+ MB reports, this doesn't work well because the report reloads at every click.
Also, what is up with the repository requiring BOE? Can I no longer share pre-built command objects without the server software?

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Some report fields not displaying when users view reports in a Citrix

Hi All, got a weird one.
We have an app developed in MS Visual Studio 2007 that utilizes .NET crystal reports. Our users access these reports through citrix. Most of teh time, most people can view these reports correctly. SOME of the time, however, certain fields will disappear. The report still runs the same (grouping, ordering, etc) but key information is missing.
After re deploying the reports and / or clearing the user's roaming profile then everything is good for a while, so I know it has something to do with a temp or cached version of the report. is there a way to set .net crystal reports to NOT cache AKA create new every time?
Any assistance would be greatly appreciated!
JOhn.

Hi John,
Yes and Yes.... 14 years...
Multiple Commands and multiple data sources without being linked can cause problems if you also use SQL Expressions. If you try to add more than one data source in the Designer you'll get a pop up warning about server side grouping and SQLExpressions can not be used.
But I don't think this would be the cause. May be a result of the option logically internal to CR but I don't think the data source would be the issue, again you said the info is there just not displayed.
Do they have access to run your app without going through Citrix? Possibly running your app using Remote Desktop. Could rule out if it's a CR issue. I think this may be a GDIPlus problem, it is the dll that renders the page and could be dropping the objects. I know MS has been patching it lately to plug security holes....
One option, if they can, is to use [Modules |https://smpdl.sap-ag.de/~sapidp/012002523100006252802008E/modules.zip], get then to run it when the reports are working and then again when they are not and see if there are any dll differences...
I have heard of a few other cases with Citrix and I believe it was narrowed down to being a Citrix problem and that was as far as we could take it....
Process Monitor may help but if it's random it's a lot of info to go through to determine the cause.
Maybe logging a case with Citrix might help also....
Thanks again
Don

URL reporting - Hide username and password

Hi all,
I am trying to display a report when a link is clicked by a user,I know this can be achieved by URL reporting.But any one who trys view the source of the file will be able to get the login information(aps-username/aps-password) from the file or they can view this info in the address bar.Is there any way of hiding this information?
Thanks
Manoj
Edited by: Manoj Thomas on Oct 9, 2009 4:23 PM

Well, you can hide logon credentials by passing the logon token to the APSTOKEN command in the URL.The other way is to use OpenDocument to view a report.
In both the cases you need to get the logon token programatically and then pass it on to the paramater. This way you can hide the credentials.
I assume that you have already gone through the following PDF:
[http://help.sap.com/businessobject/product_guides/boexir31/en/xi3-1_url_reporting_opendocument_en.pdf]
I have used it in my project and it works.

Get Crystal Report XI R2 to work on 64 bit OS (win 2K3) web ActiveX viewer

Can anyone help me with the issue below, I have been working on this issue for long time and have intensively researched the internet and tried out few solutions but non worked for me.

Overview: 
I am working on an application that was build with a classic ASP and VB6 COMs. The COMs load rpt file, this would be the report template, then it loads a recordset into the rpt file and gets displayed on the web page using ActiveX viewer. There are few activities done by the COMs, varying from changing formulas, updating header and footer, suppressing sections to loading data. We are using crystal report XI release 2 with SP4 and application works fully ok on Windows XP and Windows 2003 on the 32 bit OS. Now we are trying to deploy the application on a 64 bit environment and we realise that we can only do this on 64 bit in a 32 bit mode. As we have VB COMs and they can only work on a 32 bit system. So I have done the following in order to enable our application to work and for the reports to run.

1) Configure the IIS server to run in worker process isolation mode 
2) Enabling the 32bit mode by running this command 
cscript.exe adsutil.vbs set W3SVC/AppPools/Enable32BitAppOnWin64 TRUE 
3) Install our COM application and give the required permission 
4) Install ASP files with rpt files and give the required permission 
With few attempts I managed to run our application on the 64 bit system using the 32 bit mode, but few reports still fails to display.

Problem: 
I am unable to run and/or view crystal reports on a windows 2003 64 bit system. I have turned on the 32 bit mode so I am able to run COM objects and I am able to run my application and view crystal reports but some reports still fails with no error message. The failed reports display the crystal viewer with no data no page but only the top bar with crystal controls e.g. export, move pages etc.

Analysis/investigation: 
I run the same application pointing to the same database as my 64 bit (32 bit mode) environment and run the reports with some data and it worked fine, so I saved the report and tried viewing on my 64 bit environment with simple crystal preview page. Unfortunately it was same result as report came back blank in the viewer with no pages even though if I open that report the crystal application it will show me data saved with it. I have to say on my windows 2003 32 bit system that was fully working, I needed to turn on isolation mode in IIS 6 (i.e. turn off worker processor mode) in order to get all my reports working, otherwise I would get the exact same issue that I have with the 64 bit system. However in my 64 bit system I canu2019t turn on isolation mode, as the 32 bit mode option requires the IIS to be set with worker processor mode or none of the COMs will work.

So please could you help with any suggestion, or solution if possible.

Many Thanks

Hi Ludek

Let me clarify a bit about the issue we been have: 
For example we have report-1.rpt and report-2.rpt, both are very similar and in fact report-2 have a little bit more information than report-1. So when I install our application on a webserver in Windows 2003 32 bit system, with Crystal Report XI R2 developer edition + SP4, both reports work perfectly fine and application save the report and show it on the crystal report ActivesX viewer. So I made copy of report-1.rpt and report2.rpt with data and kept it a side.

Now I install our application that is the asp files and COM objects on a 64 bit windows 2003 and turned on the 32 bit mode to enable our COMs to work. I then run our application pointing it to the same database I used with the other OS, and I tried to run report-1.rpt and report-2.rpt, so report-1.rpt has failed with the viewer showing but no pages and only the controls. However, the report-2.rpt worked fine with data showing ok. So I copied the 2 reports I generated from the other OS and pointed my view report asp page to these rpt files, again same result report-1.rpt failed and report-2.rpt worked ok.

So I guess what I am trying to say is we are using the exact same COMs on both OS and to generate on both reports, also pointing to the same database using the same connection string. The result is one report is failing on the 64 bit machine.

Now when I try to export/save the report-1.rpt, the report that come with no pages, I get the error below, this is the same error I get if I try to move to different pages.
 CRAXDRT Error Occured on Server.70 : Permission denied

Please let me know if I can provide more information.

Many thanks

Crystal report in JSP using activeX viewer

Hi,I'm trying to integrate JSP and crystal report.
can you give me a sample code to display crystal report in JSP using activeX viewer(not pure HTML)
I'm using crystal report 9,there are ASP sample come with CR9,but no JSP.also I don't want use Crystal Enterprise9 even I know the URL reporting may be the eaier way.

Hi,I'm trying to integrate JSP and crystal report.
can you give me a sample code to display crystal
report in JSP using activeX viewer(not pure HTML)
I'm using crystal report 9,there are ASP sample come
with CR9,but no JSP.also I don't want use Crystal
Enterprise9 even I know the URL reporting may be the
eaier way.Hi, did u manage to get the ActiveX Viewer up with JSP? I'm also trying to do the same thing. If you could, pls kindly email me the basic source codes to [email protected]? Thanks

ActiveX Viewer: Preventing Group Tree from displaying

We use URL reporting to bring the reports up in the ActiveX Viewer. With BO XI R2 the viewer always displays the group tree section even when the report is set to not generate the group tree. And of course we get lots of question on why this part is just displaying as a white section. This was not an issue in CE10 and we wonder how we can control this behaviour in the ActiveX Viewer.
Regards,
Stig

Does it work on WIN 2003 server?
The problem seems to be related to the amount of data that the group tree pane is displaying and some reports will render it properly whereas others will not.
If as a test if you filter the data so there is less of it, does the group tree pane appear on these reports?
Make sure the 'DisplayGroupTree' property is not set to False.
- Ludek
Edited by: Ludek Uher on Jun 17, 2011 6:55 AM

Crystal 11 ActiveX viewer - text displays Cryptic

Post Author: vhensler
CA Forum: General
Hello,I have an issue that only happens to a handful users. When they view a crystal report online via the ActiveX viewer the text displays in a cryptic type language. It doesn't appear to be a specific language that I can tell. It also prints in the same cryptic language as well. I had them uninstall the viewer and reinstall it, which did not work. The one user that has the issue is running Windows XP SP2, and running IE 6, the same as my machine, but mine works. Has anyone else had this type of issue? Any ideas as to what could be causing it?Thanks,Vance

Post Author: vhensler
CA Forum: General
Any recommendations?Thanks,Vance

Customizing ActiveX Viewer for Crystal Reports 2008

Here's the scenario.
We have reports designed in Crystal Reports 2008, that are deployed on Business Objects 3.1 Infoview. All reports have Parameters for users to choose. All reports are expected to refresh on open.Some are dynamic some are standard static ones. There is an application developed in JAVA that is rendering these reports using the ActiveX viewer.
The users are not comfortable with the way reports look in JAVA viewer. Hence the choices are either HTML viewer or ActiveX viewer.
The application achieves this by making OpenDoc call to the report and using
sViewer=actx
as one of the parameters. Here's the issue that we run into. When users land on the parameter screen, the parameter screen alone Pops Up in a new window. Once all the parameter values are entered and the users clicks OK, the window vanishes and actual report is rendered in the original window.
If we use HTML viewer by setting
sViewer=html
The report Parameter screen is rendered in the main window without popping up. However we do not wish to use HTML viewer because, some of the reports are linked to other reports with OpenDoc calls. i. e. Parent report calls child report with a OpenDoc call. In the HTML viewer, when you click on the link to child report, it opens in same window despite setting
sWindow=new
in that opendoc call. Thereby losing parent report and no way to navigate back to it. This problem does not happen in ActivX viewer.There it seems to obey the command to open in new window.
Lastly you can recreate all this behavior by setting your viewer preferences in Info View settings.
So, here's my questions.
1. Should I use the .Net viewer instead of ActiveX Viewer ? If so, where can I find Syntax for the same ?
2. Can someone point me to documentation on the ActiveX Viewer ? Specifically making it not to Pop Up the Parameter Screen ?
3. Should the Java application use a different method other than Open Doc to cal the reports ? If so where can I get the details ?
Apologies for the long post. I tried to anticipate most of the questions that may arise in your mind. Thanks in advance for the time invested.

Thank you Adam for the help.
I already have the Open Document document you mentioned. Can't seem to search for the KB article in Marketplace. No results found.
Just to clarify, I do not want to avoid the Parameter screen. Its the fact that it Pops Up in ActiveX viewer is the issue. The only thing I want in ActiveX viewer is to make that screen appear in main window just like HTML viewer.
I understand that there is no difference as far as opendoc is concerned between .Net or JAVA. I am looking for the SDK behind the viewers themselves.
To my third question, your answer is what I was looking for. But need a bit clarification.
>
Adam Stone wrote:
> If you do not like the functionality that OpenDocument provides, you could use the SDK to view the reports, but you will likely run into the same issue as you are running into when using the html viewer. The only workaround for that is to set a property on the viewer object in the SDK but it will affect all hyperlinks in the report not just a single one.
By setting Property in SDK for the viewer Object, are you referring to Meta Tag encapsulation such as
<a href= http://infoview.server.com/Infoview/opendoc/openDocument.jsp?iDocID=ABZR3Z&sIDType=CUID&&sType=wid&sRefresh=Y&sWindow=new>Report Title</a>
May be I didn't get your point with setting property. I know there is documentation on Viewer SDK. I just can't seem to find it. I hope it would answer the questions.
Edited by: SAMEER UPADHYE on Oct 6, 2010 5:46 PM

Crystal Report Activex Viewer Control

 Our users are prompted to download: Crystal Report Activex Viewer Control -- when trying to view reports. Since they do not have Admin rights on their PC, they are unable to install this Activex Control. Is there a setup file available someplace that can deployed to the user's pc that would intsall the activex control?Any help would be appreciated. Thanks,Anupam

http://support.businessobjects.com/communitycs/technicalpapers/cr_troubleshooting_activex_viewer.pdf
says
bq.
Manual installation
To manually install the ActiveX Viewer on the client computer:
1. Copy the ActiveXViewer.cab file from the server to the client computer, and extract its contents to a temporary folder.
2. Move the files Crviewer.dll, Crviewer9.dll, Sviewhlp.dll, and Swebrs.dll to the System32 folder. Keep this folder visible.
3. On the Start menu, click Run. The Run dialog box appears.
4. In the Open box, type âu20ACu0153regsvr32âu20AC and then drag and drop the Crviewer.dll file icon from the System32 folder onto the Run dialog box.
5. Click OK.
6. Repeat steps 3 and 4 for the files Crviewer9.dll, Sviewhlp.dll, and Swebrs.dll.
But I haven't tried it myself yet. I have so much crystal stuff on my PC. I'm going to set up a virtual PC that has never had crystal and see if it works.

Crystal Reports 11.5 ( XIR2) on W2K8-64Bit Server, ASP ActiveX Viewer

Hi experts,
hope this is the right Forum to solve my problem.
During the last months , i had to migrate/upgrade at least 5 Customer, coming from a
Win2K3 32 Bit Server Environment, using various CR Versions ( 9 to 11 ).
Target Plattform : W2K8 64B / CR XIR2 ( 11.5.12.1838 )
They all have in common , using the Classic ASP and the ActiveX Browser Control Plugin
the so called RDC technique
I finaly got 3 Systems running with the CR XIR2 SP6,
went to the hell of registry permissions, DLL Registring, temp Files , IIS 7 ApplicationPool,
directory or other access Rights etc. ..
But two of my servers share the same Problem,
which did cost me days of investigation an tryOnError proceeding.
Here are the Symptoms :
Calling the Report launches the ActiveX Viewer, but the Plugin stays Grey .
BUT : exporting to PDF , or clicking on the "Group Structure" Button shows the correct result.
So the Database and Serverside report preparation seems to be 99% working.
and the Client Server Communication is running either.
Seems to be the only Problem left, to Render the Screenlayout , and pass it to the Browser Control.
Checking the serverside with ProcessMonitor shows ,
the the final Error that occures is,
that Crystal expects a Temp File such as \epfXXXX.tmp
which is not there !
so what is the Problem here ?? which DLL or Process is responsible for generating a EPFxxxx.tmp File ?
Does anybody have a solution or hint for me??
( i will write a complete howTo with all my expieriences, if anyone helps me laying the final brick ...
markus
Edited by: knmatweb on May 10, 2011 10:20 PM

Hi Saurabh,
perfect !
that was the solution
the final hint was, to modify the RDCrptserver115.asp itself,
identify the line with
reponse.addheader "CONTENT-LENGTH" , lenb(temp)
and change it to
reponse.addheader "CONTENT-LENGTH" , lenb(temp + 0)
so i'll try to summrize the known ( and finaly solved ) Problems
regarding "RDC in Classic ASP , running on a Win 2008 64 Bit Server"
and share it to this and other forums
hanks again
and of cause many hanks to Ludek Uher
Markus Knittler

Crystal reports 11: Values displayed in crystal report not showing in VB6

Hi!
I updated an existing lower version of crystal report 7 to crystal report 11. Changes are the following:
1. sql query in VB6 to add fields
2. sql query in crystal report to manipulate values and not use formula. crx11 doesn't allow summary/total in formula fields.
3. report orientation
4. additional fields to view
5. font sizes, length, can grow properties, etc.
When I tested it directly in crx 11, all fields/values are displaying correctly. When I integrated it in VB 6 using Crystal ActiveX Report Viewer Library 11.0 and CR Viewer object, the field is blank.
I've tried several checking like field suppressions, conditional suppressions, etc.
By the way, I also have a report using a subrepot with conditional suppressions. Same thing is happening. The subreport data only displays the alloted space but does not show values in VB6.
Thank you in advance for your help.
Edited by: Naga01 on Jun 28, 2011 8:46 AM

Thanks for your response.
Before I read your response, I tried tweaking my reports and was able to resolve the issue.
Steps taken to solve the issue are the following:
a. Value not showing one field of four (4) reports.
Solution: I created new ones and integrate it in VB 6. The values are now showing. Tweaked on the line object properties, got a problem with the extended line but solved it by adjusting the height of the detail section.
b. Value not showing in sub-report.
Solution: My report used a shared variable so I can pass the condition to my sub-report. I used the new reports and just pass a query during runtime. The values in the subreport is still not showing. I added a formula and called the value in it. Values in the subreport is now showing.
I'll try to update the crystal reports version as suggested at a later time.

OLAP Grids and ActiveX viewer

Post Author: itmanager1
CA Forum: Olap
Is the use of an OLAP grid supported in the Crystal ActiveX viewer?
We are using Crystal XI, RDC and the ActiveX viewer for the web but it appears that the grid does not display properly. This occurs with a Microsoft OLAP Analysis Services cube.
With an Essbase datasource, the report simply hangs.

Hi,
In new versions of BOE you should be using a URL command called OpenDocument or alternatively Viewrpt.aspx/.jsp.
https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/800f7400-bf3e-2b10-fa81-c6c74f457ab4

CRYSTAL XIR2 ActiveX viewer Freezed

Post Author: [email protected]
CA Forum: Other
Hi,
I integrated the CRViewer in my C++ application. I try to display report with field parameters (static and dynamic). Sometime all works fine during a long period, the parameter popup windows is displayed, I set the field parameters and then the report is displayed. But, sometimes the activeX is freezed and the popup windows doesn't appear. I have to stop the application and I couldn't display the report during a long period. I tested differents reports when the activex is in a freezed period, and I found that the activeX displays reports if there is no field parameters (there is no popup windows).
I don't understand why the viewer works fine during a long period (more than a week) and then it doesn't work during many day. I don't change anything in my source code but the reports without field parameters are always displayed correctly.
thanks in advance.
Fred.M
System used :
WINDOWS XP Crystal Reports XI R2 full buildVisaul C++ 2003

http://support.businessobjects.com/communitycs/technicalpapers/cr_troubleshooting_activex_viewer.pdf
says
bq.
Manual installation
To manually install the ActiveX Viewer on the client computer:
1. Copy the ActiveXViewer.cab file from the server to the client computer, and extract its contents to a temporary folder.
2. Move the files Crviewer.dll, Crviewer9.dll, Sviewhlp.dll, and Swebrs.dll to the System32 folder. Keep this folder visible.
3. On the Start menu, click Run. The Run dialog box appears.
4. In the Open box, type âu20ACu0153regsvr32âu20AC and then drag and drop the Crviewer.dll file icon from the System32 folder onto the Run dialog box.
5. Click OK.
6. Repeat steps 3 and 4 for the files Crviewer9.dll, Sviewhlp.dll, and Swebrs.dll.
But I haven't tried it myself yet. I have so much crystal stuff on my PC. I'm going to set up a virtual PC that has never had crystal and see if it works.

Group tree does not always render data in ActiveX viewer

We are using Crystal XI R2 and the RDC/ASP interface to render reports in the ActiveX viewer. The web server is a Windows 2008 R2 64 bit machine.
Yes, I know it is not supported but I was hoping someone may have a workaround.
We got the ActiveX viewer to render by making the noted fix to rptserver.asp but the problem we are now facing is that on certain reports, the group tree pane will not render all the data properly and comes up blank. The main report pane is no problem and displays the data fine. The problem seems to be related to the amount of data that the group tree pane is displaying and some reports will render it properly whereas others will not.
Anyone seen a similar problem before and have any clues as to how to correct it?

Does it work on WIN 2003 server?
The problem seems to be related to the amount of data that the group tree pane is displaying and some reports will render it properly whereas others will not.
If as a test if you filter the data so there is less of it, does the group tree pane appear on these reports?
Make sure the 'DisplayGroupTree' property is not set to False.
- Ludek
Edited by: Ludek Uher on Jun 17, 2011 6:55 AM

Issue with Crystal 11 and Activex Viewer

Hi All,
We have been using Crystal Enterprise 10 for long without any issues, Recently we had to move to Crystal 11 as our clients are not able to buy Crystal 10 any more.
The crystal Report is run from our product using the activex viewer .The Report is invoked by passing
the url in the following manner
'/CSM/reports/Crystal//Case%20Solution%20Time.rpt?init=actx&USER0=sa&PASSWORD0='
This worked perfectly with Crystal 10.
But when trying to run the report with Crystal 11 it opens a file download box and then opens up the report in design time in Crystal Reports itself and not in the browser.
I am not sure if this is a know problem or if things have changed (parameters etc.). I need to get this problem sorted asap. Any info on it is highly appreciated.
Regards,
Prachi

Hi,
In new versions of BOE you should be using a URL command called OpenDocument or alternatively Viewrpt.aspx/.jsp.
https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/800f7400-bf3e-2b10-fa81-c6c74f457ab4

URL reporting - suppress grouptree display in Activex viewer

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