USB device (1 day old nano) has malfunctioned & windows does not recognize

Please can someone help a non-tech savy new ipod user. I have loaded the latest itunes, but not only does itunes not see my ipod, I get the following windows error when I plug it in. "One of the USB devices attached to this computer has malfunctioned and windows does not recognize it". It says no drivers are loaded for this device. I have followed the 5Rs including the windows updates with no luck. If anyone can help I would really appreciate it.
Thanks
sampsona

You listed as having an IBM r40. If I'm not mistaken, that's a laptop. The usb ports on many laptops aren't USB 2.0 or are low power ones. This can cause problems with a nano being able to charge.
One thing to try is to get a wall adapter to charge the nano separately, then connect to your computer for syncing only. You can find adapters locally and through Apple Store. http://store.apple.com/1-800-MY-APPLE/WebObjects/AppleStore.woa/wa/RSLID?mco=C39 415D1&nclm=iPodPower
You can also try buying a POWERED usb hub. Make sure it has it's own power source so that its ports have enough charge to support the nano.
Custom PC & iMac (DV Special Edition), iPod Nano 1st, iPod Click Wheel   Windows XP Pro   Work in a variety of PC and Mac environments

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