Use External phone Number mask * Calling party Transform Mask @ Route patt

Having an issue with CLID at RP level. Lets say I have two phones. One phone is configured with an External phone number mask of 1112223333 and the other one does not have an external number mask set. When a call is placed to the PSTN, Phone one needs to display its external phone number mask. Phone two since nothing has been added under external phone mask needs to be 1112224444.
I configured the RP to "Use External Phone Number mask" and set the Calling Party Transform mask to 1112224444. I figured that if an external phone number mask was specified under the DN that it will route it to the PSTN and if nothing specified under the DN it will default to 1112224444 according to the setting in the RP.
When I configured this, no matter what I do the calling party transform mask takes priority and the external phone number mask is never used. Is there a way around this? I tried it at the RL level and it does the same thing.
Does anyone have any other ideas other than adding an external phone number mask for every phone.

Thats what I thought. Why can't they add that as a feature in the next release of CM? It seems like it could be simple to do. Check for External Phone number mask, if nothing is specified, then check for calling party transform mask. If true set Calling Party transform Mask as CLID and route to RL or something like that..
thanks

Similar Messages

External Phone Mask vs. Calling Party Transformation Mask

What is the difference between these two features? They seem to do exactly the same thing. Even stranger, if you use a Calling Party Transformation Mask it will override any setting you have in the External Phone Mask field.
Why would you use one instead of the other? The only thing I can think of is that the Calling Party Transformation Mask doesn't change the number that appears in the top line of the phone display, while the External Phone Mask does. Is that true?
I don't get it. Someone please enlighten me. :-)
Thanks!
John

External Phone mask does not affect internal calls and there are many situations when you may want internal masking to send digits to voice mail, ICD systems, etc.
Also, Sankar keeps reffering to 9.@
Avoid that in your calling plan as much as possible, it adds a whole mess load of stuff to the route plan report and can cause lots of hassels later on when troubleshooting a call routing issue. target your dial plan as much as possible.
I have seen a few posts on configuration recently. If you have not engaged a partner for the deployment, then consider engaging one for the planning. It will save you a lot of time while troubleshooting later on. You sound quite capable of getting this off the ground on your own, but maybe you should bring in a guy for the afternoon to bounce off a bunch of "best practices" questions. That might be a good use of consulting time.

External Phone Number Mask issue in CUCM 8.6

I'm having an issue with External Phone Number Masks in CUCM 8.6
Until recently our DID ranges were all in the 301-713-nnnn range. Using the EPNM worked successfully providing CallerID. We have now added some DIDs with the prefix 301-427.
I have set the Route List Detail Configuration to:
Use Calling Party's External Phone Number Mask* Off
Calling Party Transform Mask 3014279999
However, when I run debug isdn q931 on the gateway the Calling Party Number = '3017139999'.
It appears that the mask 3014279999 is being changed to 3017139999 by Call Manager, but I do not know where this is happening.
I do not have any translation or transformations set.

Here is my understanding of the Caller ID. You can set or change the ID in 4 places:
1. The DN - set the External Phone Number Mask on the DN on the phone device e.g. if the DN is 1234 and the EPNM is 301713XXXX , the caller ID becomes 3017131234
2. The Route Pattern - you can check the box to use the EPNM set in 1 or leave unchecked and set a mask here in the same way as 1.   A mask set here will overwrite the mask in 1. In my case I want to use the EPNM and I have the option unchecked and no transformation
3. The Route List (Route List Detail) - you can set Use Calling Party's EPNM to ON or OFF or Default. ON means use the DNs EPNM. If set to OFF you can set a mask here and this will overwrite the mask in 1. and 2.   I my case I have this set ON to use the DNs EPNM
4. On the Gateway - on the endpoints you can set Caller ID DN in Call Routing Outbound Calls. This setting overwrites the masks from 1., 2. and 3.   You need to reset the gateway (not just the endpoints) for changes to take effect.   In my case this is blank. It did have a value of 301713XXXX. When I removed this I failed to reset the gateway to the setting was still active causing my issue

Ho to add external phone number to Cisco 7911 or extension

We have CCM 8.2 and need to add external phone number from the list to one of extension. I added the phone number to External Phone Number Mask under line configuration on the phone. Additionally I created translation pattern and still no luck. I used the phone that was assigned to some else, I can hear like two busy signal and drop.
I copied settings from another extension configuration that has external number assigned.
Thank You!

Thank you I have already figure it out: I agree I did not provide enough info. For external DID redirected to specific extension you use Translation Patterns - right?
But then (its up to the provider) you use last 3 digits of your available from list DID you purchase from that provider - right? Then you specify extension number in the CALLED PARTY TRANSFORM MASK -
make sense? There are other way to do it, but this one works at least for me. I am not an expert but at least after whole day of fighting it worked for me. So please understand people starting journey with call manager. Thank You

SNR Caller ID / Transformation mask

Hello,
I have a calling party transformation mask set on the route list detail for our route list at our main office so that all calls from the office have the same calling number.
I have also configured single number reach and it's working and ringing on the mobile phones that I have configured. The only thing I cannot figure out is how to have the called party number (outside caller) number show on the mobile phone that's ringing instead of the number from our main office.
Thanks,
Dan.

What you can do is create a separate route list and route pattern (pointing to same route group). On that RL you do not manipulate the calling number.
That route pattern you place in a separate partition. That partition you place in a separate CSS. That CSS you configure on the RDP as "Rerouting Calling Search Space".

Route pattern with called party transformations

HI All,
i wanto to add route pattern with transformation
i want to add RP with 9.001! predot
and want to convert to 9.01017! with called party transformations.
How we replace ! ? i've tried and it's error with message
Called Party Transform Mask - allowed characters are numeric (0-9),plus (+),asterisk (*),pound (#),X.
I've give screen shot for the configuration
Please anybody help.
Thanks in advance
Regards,
ATommy

You can create the RP with 9001.! and in the called party, discard predot and prefix 901017.
see below screenshot:

Want External Phone Number Mask to say "Unknown Caller" Is this Possible?

When a user dials an external # is it possible to have it show on Caller ID as "Unknown Caller"?
I have deleted the # that is currently in the External Phone Number Mask, and left it blank, but the Coporate# now shows when he dials out.
This is something that only needs to be setup for 1 user, not the entire company.

There will always be some number/name displayed. If you do not put in a number in the outside mask, the number/name associated with the smart trunk will be displayed.
You might talk to your local phone company and see if they can restrict the numbers or a single phone number. If they can do that on even one number, you can put it into the mask for all of your phones.
Two other problems you might have with this. One, a lot of people (I do) block calls from phones that do not display a phone numbers.
Another problem you are going to run into is when someone calls "911" by accident. The Police/fire will try to call back to the number for the smart trunk. And since most often is not on a phone. They will send cars or trucks to the address listed for those smart trunks. Usually the billing address for your company.

External Phone Number Mask Question

We have several phones with NonDID number on them. Our route pattern is setup to use an external phone number mask of the sites main number (1112223333). However on two of the phones, we would like to have a different number displayed (1112224444). We have tried to do this by entering this number (1112224444) into the extranal phone number mask of the DN on the 2 phone. This did not work, the main number (1112223333) is still being displayed (caller ID).
We know that we can just remove the external phone number mask from the route pattern and then enter one (external phone number mask) into every dn. But, is there an easlier way to accomplsish this (there are currently 50 phones at this site)?

Unless the checkbox for use the external calling party number is checked in the RP it's useless to set it on the phone.
You're sending the main number because most likely the checkbox is unchecked and as you mentioned you have hardcoded that mask.
Other than copying the RP, creating new partition and modifying CSS from those 2 phones, I would just check the checkbox on the RP and use BAT to change the external calling party mask on the DNs.
HTH
java
If this helps, please rate
www.cisco.com/go/pdihelpdesk

External Phone number mask

I have to enter external phone number masks on a number of different phones. when I do this the number then appears on the top line of the LCD screen, can I stop this?

Sorry, no, this cannot be changed.
adignan - berbee

Help with Calling Party Transformation Patterns

Hello,I am struggling to figure out how to apply Calling Party Transformation Patterns on CUCM for MGCP gateways.
Basically, we use MGCP gateway everywhere so I need to apply CPTP on CUCM. However, I know how to do this using a gateway (CME) as an example.
Below is what I am trying to figure out using CUCM...Here as you can see, if the calling party number is 000xxxx then the calling Party xformation is set to 353xxxx and then egress to PSTN.
If the calling party number is 111xxxx, then the calling party xformation is set to 454xxxx and then gets sent to the PSTN;
voice translation-rule 1
rule 1 /^000$...$$/ /353\1/
rule 2 /^111$...$$/ /454\1/
voice translation-profile OutBound_CallerID
translate calling 1
dial-peer voice 101 pots
destination-pattern 9T
translation-profile outgoing OutBound_CallerID
port 0/0/0:15
The only way I know how to do this is by creating 2 sets of CSS and PTs. Then, create the same route pattern in both (example 9.!) but set the CPTM on each route pattern as 353xxxx on one and 454xxxx on the other. Then by putting some of the phones with one CSS and some with the other it will work. This is not ideal as I need to be able to do it before matching the Route Patterns and I need all phones to use the same CSS.
Is there a better way?
Thanks

@Anas, thanks for the response, great answer.One question. When creating 'Calling Party Transformation Patterns' should the pattern be the original calling party number i.e 111XXXX.
For example, in the below screenshot will CUCM match the pattern if extension 111XXXX tries to make an outbound call?
So the call flow on CUCM goes:
Ext 111XXXX makes call > Route Pattern>RouteList>ROuteGRoup> Gateway>CPT CSS Applied matching below rule which changes Calling PT to 454XXXX > PSTN
Would that be correct?
Thanks.

Is there a phone number to call Adobe. I go around an endless loop pressing their contact info tabs? Maybe someone at this sight can help. I am new to digital photo - I have been a B&W film photographer for many years. I have a problem with a Macbook Ai

Is there a phone number to call Adobe. I go around an endless loop pressing their contact info tabs? Maybe someone at this sight can help. I am new to digital photo - I have been a B&W film photographer for many years. I have a problem with a Macbook Air. It was working fine - I was using LR and a message came on the screen that said something like the memory was dangerously low. I stopped and tried to delete LR files. I couldn't do it. I closed the program and tried reopening and got the message that there is not enough memory available to open LR. I contacted Apple. They spent a half hour on the phone with me and eventually told me they didn't know how to help. The tech said that LR had gobbled up all the memory and said I should contact Adobe and ask where and how my photo files are stored and to delete them. I have several back-ups. Thanks - Arthur

This sort of error message only comes up for Lightroom when your hard disk is full. Indeed this has nothing to do with internal memory as that will be intelligently be dealt with. If you have a mac Book Air that is not so surprising as the cheapest versions come with very small hard disks and if you shoot raw with any recent camera, you'll fill up your hard disk very quickly and you can probably only store a few months of pictures if you are a typical photographer. So the bottom line is that you need to create some room on your hard disk. You should move some of your originals to an external hard disk. You can also delete some of your backup copies of your catalog file that Lightroom automatically generates every few days and that quickly gobble up hard disk space. So first figure out how full your hard disk is. To see that, go to the apple menu, hit -> About this Mac -> More info->Storage. You should see your internal hard disk on top and you'll find that it is almost entirely full with photos. Now find your Lightroom catalog file using Finder. It is usually in a folder in the Pictures folder in your home directory. You should see a Lightroom 5 Catalog.lrcat file, a previews file and a folder called backups. Inside the backups folder, you'll find a lot of subfolders. They have names that show the dates the backups were created. If you have backups of your entire hard disk, you can delete these backups when they are older than a few months. I usually only keep the last 4 around. Just drag the folders into the trash can on the dock on the bottom of your screen and empty the trash. This will probably free up enough space that Lightroom will already run again. Now start thinking about where you will want to store older images. If you have a good USB3 or Thunderbolt hard disk that is probably the best option. There is a video here by Adobe that has some instructions on how to do this: Is Your Hard Drive Full? Here’s How to Move Images to Another Drive in Lightroom. « Julieanne Kost's Blog If that doesn't work because you don't have enough hard drive space to run Lightroom yet, here is another set of instructions to move your files using the finder to the other hard disk: How do I move only my photos to another hard drive, leaving the catalog where it is? - The Lightroom Queen. If you follow that, as soon as you confirm all your images are on the new hard disk, you can delete them from your internal one. She is not so clear about that part but if you don't delete the originals that you moved off you don't free up space. You should move the folder structure over to the new hard disk and then reconnect the folders in Lightroom. That should make it refind all your images.
That said, if you are uncomfortable with the computer in itself, your best bet is to find a local photography club. There is invariably a Lightroom savvy person in there that could help you move your files. That might be your best bet if you are uncomfortable moving these yourself. A general mac savvy person like you would find at an Apple store or so generally will not be able to help you with this except when they are photographers themselves and know Lightroom. You might get lucky with that.

Can I use one phone number on two iphones with two apple ids?

My carrier allows multiple sim cards with the same phone number for usage on different devices. I would like to use a second sim card for my phone number on a second iphone, but with a different apple id.
Is it possible to use one phone number on two iphones with separate apple ids? How does this affect facetime/imessage?
I can only find answers to using the same apple id on multiple devices. This works fine, but is not what I want to do here.

You may be able to change the suspicious account activity message alerts
in your Gmail settings, and check that side of it, since I can use several
means of accessing my Gmail and Google Accounts; and in the past had
shared an account (not google) with another party half a world away when
her email server went down for a month.
The Mail software should not know the difference, unless the setup in there
is not correct; if this is so, then more than what she says would be wrong.
The Google mail Support help site pages should cover this adequately.
Gmail Help - Google Help
https://support.google.com/mail/?hl=en

How do I determine who is calling me. An unknown phone number is calling me late at night? I want to find out who it is.

How do I determine who is calling me. An unknown phone number is calling me late at night? I want to find out who it is.

Yes, yes, yes. I am well aware about your line of Verizon is "THE Phone Company". Unfortunately, everyone was not subscribed to "THE Phone Company" back before "THE Phone Company" was broken up. Some people have lines which were not in existence and have never been subscribers to "THE Phone Company". There are new area codes and numbers since "THE Phone Company" was broken up. I was unaware Straight Talk, T-Mobile, Sprint, Time Warner Cable, MagicJack, etc... automatically provide ALL of the private information of their subscribers to "THE Phone Company" simply so these other companies can exist. I was unaware "THE Phone Company" required each and every phone provider in the US to gather information for the USER of a phone when that USER was not the account owner. I don't remember giving my 15 year old daughter's information to "THE Phone Company" when I opened up her line 5 years ago. Obviously I did, since "THE Phone Company" has it as you would lead us to believe. I wasn't aware "THE Phone Company" required someone opening an account with 10 lines to provide the private user information for each and every one of those lines. When I opened up my 4 line account, I only remember giving out MY information. I don't remember validating everyone on the account was related to me. I don't remember giving out the names/DOB/SS #/etc... for everyone using the phones on my account. That information must have simply slipped my mind.
For what it is worth, I never said they didn't have information on "every single number coming and going" thru their system. That is not the information being requested, though. The OP wants to know the name of the person making the call. If Verizon, aka "THE Phone Company" does not gather information on all users of a 10 line More Everything account from the account owner, where exactly are they getting this information. Furthermore, if they don't even gather this information of their own subscribers, why would you expect they have this information on the subscribers to other phone providers? It is not required to open a 10 line account. They do not run credit checks on all the users. They do not require SS#s on all of the users. They only require this information on the account owner. Are they staking out the account owner and following him/her to determine who is using the phones on his/her account? I guess I am simply too trusting.
You speak of "back in the way old days". Well these are no longer the "way old days". Lines on an account can be scattered all over the US. The users of these phones aren't necessarily and more often every day not even related. "THE Phone Company" doesn't necessarily and is UNLIKELY to know the identity of the majority of people using phones on an account. The account owner, yes. Everyone else, NO. People making a call are just as likely using an area code/phone number of a location they don't even physically reside. "Back in the way old days" this was much less commonplace.
Yes, they MAY be able to get the name of a caller, but it would take time and COULD take a considerable amount of time depending on the cooperation of the account owner.

Why can't i use my phone number in imessage

I've tried everything, I just can't get my iphone4 to use my phone number but not my email address. This is so annoying. Does someone have a fix for this?

My mistake... I left a step out.
Settings > Messages > Receive At > Caller ID. Then select the number.

I have an iPhone 5 and updated it to iOS7 but now I can't use iMessage or FaceTime as it says "waiting for activation" and won't let me use my phone number to do iMessage or FaceTime either

I have an iPhone 5 and updated it to iOS7 last night but now I can't use iMessage or FaceTime as it says "waiting for activation" As well as that, it won't let me use my phone number to do iMessage or FaceTime it will only let me use my apple ID which I don't want to do.

Thank you for replying. Yes I deleted the old email address..

Use External phone Number mask * Calling party Transform Mask @ Route patt

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