"Use iTunes to restore". How can I access the iPod w/o losing present data?
I have a request from my grandaughter to download a number of songs to her iPod. I charged the battery fully. When I tried to start it , it read "Use iTunes to restore". How can I access her iPod w/o losing any of her present songs? Please please help.
You can't. Restoring will always erase the device. Unless you have a backup in iTunes or iCloud everything is removed. Purchased items can be re-downloaded as long as the original Apple ID used to purchase them is also used when reconfiguing the device after it is restored.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Similar Messages
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I restored my I phone 4 using Itunes, after that I can't access the icon any more I only got a message that says " ( Sim not Valid.) Only compatible SIM cards from supported carrier may be used to activate iphone. I need some proffesional help. Thanks
"We're Sorry, Activation Server Temporarily Unavailable, contact Customer Care, Sim not vaild?"
99.9% of the time, the cause of this issue is the fact the phone was jailbroken/hacked to unlock it for use on networks other than the network the phone was originally locked to. Apple maintains a database of officially unlocked iPhones, and when Apple's servers detect phones such as yours, activation stops & you get the message you got.
So, either get a sim card from the carrier your phone was originally locked to, or get it officially unlocked, if you want to activate it. Because it appears that it was not officially unlocked. -
I get a Message on iPhone 4S, "Cannot Connect to iTunes Store." How can I access iTunes Store? Yes, I am WiFi connected.
Well folks I finally got my "can't connect to iTunes" issues fixed. Seems that there was an unauthorized change to my email address and account therefore not allowing mr to connect to iTunes.
Here is how I got it fixed.
1. Contacted iTunes store support
2. Followed their instructions and replyed with the following info:
An order number from one of my purchases
Last 4 digits of the c.c. Used for the iTunes store acct
Answer to one of my security questions
And 2 items from this list.
Birthdate
Billing address for Acct
Phone number on acct
It was after all of this that they saw that someone had made an account modification back in February when the issue began. Seems they changed my email address just slightly and that is what kept me from being able to sign in and not a password issue. This was likely due to a phishing email that came out in conjunction with iCloud asking users to change their passwords to a more secure form by adding a capital and number.
To get all of this cleared up it took about 4 days as we emailed back and forth. I also needed a seperate email address they could use to send me info. Once they determined the issues and went to get them fixed by changing the email address associated with the acct and I created a new password I was able to access iTunes with no issues and even my previously thought lost acct balance was there.
Hope this helps
Crash -
I have unplug and plugged in my iPod to my pc 100 times and admin never comes up. When i go to iTunes I don't see anyway to
get to the iPod admin. I copied quite a few of my CD's into iTunes but can't find a way to sync the player with the itunes on my computer.
I don't like the new update...it changed the look and feel of everything...for the worse.Many people haven't yet figured out the new default interface in iTunes 11 but it's not that difficult. To get to the iPod information so you can sync, click the iPod button in the header bar at the upper-right, e.g.:
Or go to the View menu and select "Show Sidebar" and the interface will then look substantially like it did in earlier versions. If you are running Windows and don't see the menus, press Control-B or go to the small icon with the arrow at the extreme upper left and select "Show Menu Bar":
Regards. -
My granddaughter forgot her unlock passcode to her iPod touch 4. How can we unlock her iPod?
you can only restore the iPod using: http://support.apple.com/kb/ht1212, but all data (purchases excluded) will be lost.
If the music was purchased with iTunes, here's how to redownload it: http://support.apple.com/kb/ht2519 but all other music is lost. -
can anyone help with a completely locked down ipod touch 4th generation? its not being recognised in itunes!!!
Download RecBoot and see if that will kick it out of recovery mode.
Try doing a manual install following the instructions in the link below.
Basic troubleshooting steps.
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If I restore my iPhone, how can I access the iCloud backup?
I accidentally let my 4-year-old daughter mess with my iPhone 4, she set a passcode, and now my iPhone has locked me out. I backed up everything to iCloud but its not synced to any computer I have in my possession right now. If I plug it in, bring up iTunes, and restore, how can I access everything I backed up to iCloud? And also does the iCloud information back up to the individual computer or to iTunes itself, I don't want to wipe out all my information and start from scratch if iCloud doesn't let me access it. Help!?
On iPhone turn WiFi ON. Go to Settings App and turn iCloud ON. Select the data you want back on your iPhone.
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I have an iPad that I want to update to IOS 5.1. I have several apps that each were installed using a different iTunes ID. How can I update the IOS without losing the apps?
To update your phone requires using the latest version of iTunes, on your computer, as well as Internet access. The update to iOS 5.0 or higher is an erase/restore deal, so you not only have to make sure all of the content, currently on your phone, is on your computer and accessible, you need to update iTunes first, have Internet access, then update your phone. There is no way around this fact. You could go to an Apple store or use another computer, but you run the risk of losing all of your data it you do that.
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On imac 10.6.8 using current version of Aperture. How can I access the Aperture Library on my external hard drive that I use with time machine for backup? I can only access the application but not the library..
Go into Time Machine (the program not the bundle on the extrnal disk) and using Time Machine's browser go to the Folder where the library lives. You could look in the library bundle in Time Machine but that won't really tell you much,
If you want to make sure it truely has backed up your library you will need to restore it and open the restored library with Aperture.
If all this still has you confused you need to read up on Time Machine in order to get a feel for how it works, for what it is doing and for how to restore files from it. -
I haven't used up the complete amount on my iTunes gift card, how do I access the rest of my balance?
Access it in what way ? If you still have a balance then it should be on your account and you should be able to use it on your next purchase (though you can't use a balance for gifting items).
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Im trying to restore my iphone 3G, i used itunes to restore it so it downloaded the iOS, after that it gives me the error 1015, when i read about the error then it tells me that i was downgrading, but how come since i used itunes to restore? why didnt it automatically provide me with the latest software made perfectly for the iPhone?
Your phone was jailbroken. You can't get help here.
In VERY RARE circumstances, this may indicate a hardware failure. -
I am locked out of my iphone. I changed the password and it still wont work. I changed it again and it is now disabled. I do not use itunes, icloud. How can I get into my iphone? I have changed my password and its not working. how can I start over?
Follow the instructions in this support document. http://support.apple.com/kb/ht1212
Without a backup, the use of iTunes or the use of iCloud, your only choice is to restore the device as new to remove the passcode. -
my lil bro locked my ipod.. he doesnt know the combination he used though.. how can i unlock the ipod if i can't get it to unlock with itunes because its not registered in my cp?
Place the iPod in Recovery mode and then connect to your computer and restore via iTunes.
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Read another post in the forum about this and it appears this app also installs a profile with a proxy service that you will have to try and delete as well. Check that out.
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I have just acquired an iMac desktop (about 4 years old). I want to connect to my Apple airport wireless network, but cannot remember the password. How can I access the password or, if necessary, reset it. I already use a MacBook Pro and an iPad on the network and don't want to jeopardize what already works well. I am not all that computer literate.
How can I access the password or, if necessary, reset it.
Read the user manual that came w/your Airport router or you can cross-post in one of the AirPort Forums for instructions.
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