Used CS6 for a year or more, now says it's not registered! I have 1 or 2 unused keys but do not want to use them. Can't get the CS6 applications to open to enter the codes I was given when I first registered them...

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Accidentally removed firefox, computer now says to restart to fnish uninstallation, have tried this many times, but will not reinstall

cannot find anything on computer regarding mozilla, but stuill saying must restart to complete uninstall. will not reinstall. please help

If files already have been downloaded then remove the files in the updates and updates\0 folder.<br />
You can also delete active-update.xml and possibly updates.xml (stores the update history).
* http://kb.mozillazine.org/Software_Update (Software Update not working properly)
C:\Documents and Settings\<user>\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates
(%USERPROFILE%\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox)
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 9.0.x: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible.
*Do NOT remove personal data when you uninstall the current version or you lose your bookmarks and other data in the profile folder.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

I'm having a problem with the application Dropbox and I want to uninstall it. In finder it does not allow me to move it to trash telling me the dopbox application is open. How do I close it? when it shows up nowhere as an open application?

I'm having a problem with the application Dropbox and I want to uninstall it. In finder it does not allow me to move it to trash telling me the dopbox application is open. How do I close it? when it shows up nowhere as an open application?

Is there a DropBox icon up in the menubar you can click on & see quit DropBox?
https://www.dropbox.com/help/41

HT4623 i bought an ipod touch got itunes downloaded on my computer but can't get it to connect to ipod because it is locked it was locked when i bought it how can i get it un locked

i bought an ipod touch and i got itunes downloaded on my computer but can't get it to connect to ipod because it is locked it was locked when i bought it how can i get it unlocked?

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I have Direct TV with wireless, but a weak wifi signal downstairs. Can I get a Airport (what,kind) that will improve my signal for my Apple TV

I have Direct TV with wireless, but a weak wifi signal downstairs. Can I get a Airport (what,kind) that will improve my signal so that my Apple TV will work?

If you have an AirPort Extreme now, an AirPort Express could be added to your network to extend the range of the network.
See the info about Extend an Existing Wireless Network.........http://www.apple.com/airport-express/
Install the AirPort Express approximately half way between the AirPort Extreme and the point where the Apple TV will be located. The more that you can eliminate obstructions like walls, a ceiling or heavy furniture in the signal path between the AirPort Extreme, AirPort Express and Apple TV, the better the network will perform.

My Ipod was dead and I hooked it up to my computer it said is was charging and when it turned on it wouldnt charge any more I doesn't even show that I have it pluged in to my computer I want to send it in to get it replaced but I dont no what info i need

My IPod was dead and I hooked it up to my computer it had the charging symbol but when it was charged up enough to turn its self on it stopped charging and my computer doesn't even read that it is hooked in I tried another chord and still doesn't work I would like to send it in but I do not know what Information I need to do so can some one please help me It was also a gift to me for christmas last year and she bought it in December I was wandering some one told me that Ipod touches have atleast a 1 year warranty with Apple and if it gets replaced can they put what pictures that are on it on the new one If you know the answers or at least one please please help I would be very appreciative. thank you

Have you tried here:
iOS: Not responding or does not turn on
You can check your warranty coverage by entering the SN here:
Apple - Support - Check Your Service and Support Coverage
For how to get warranty work see:
Apple - Support - iPod - Service FAQ
The fastest is to make an appointment at the Genius Bar of an Apple store.

I can't get rid of "bing" from opening in new tabs. How can I get a blank page to open as in the past?

Up until yesterday, I could open a new tab with a blank page. Now, every new tab opens to a bing search page and focus is in the search box. Very annoying when I begin to type a URL and have to click in the URL to continue typing. How do I get back to a blank page opening?

Thanks. You did have to go through another step-"Extensions", to find the Icon for the StartNow Toolbar with Bing involved.
Yep tried it and it got rid of Bing!! Happy Happy

I have down loaded some screensavers, but I am stuck there. I can't get them opened from the down load.

i downloaded somefree screensavers from american greeting cards. How do i get them to open to use as screensavers

You would be better off contacting the site you downloaded the screensavers from. You may need to run a setup file to install the screensavers. The site you downloaded them from should be able to confirm what you need to do.

I have a new Ipod that I received for Christmas and a Toshiba computer that is only 2 years old. Ipod says it is syncing, and I have new version of itunes but no music transfers from my computer to ipod?

Can anyone help with this? I am on my second ipod. First one was generation 3 and this of course is gen. 7.

BTW. . .yes, I have tried everything on the troubleshooter link.

My old email address was hacked and I am no longer able to access it. How can i reset my icloud ID without losing all of my pictures and more inportantly contacts? I have created a new ID but i cannot seem to use it until I delete the old account

my old email address was hacked and I am no longer able to access it. How can i reset my icloud ID without losing all of my pictures and more importantly contacts? I have created a new ID but i cannot seem to use it until I delete the old account

You need to use the old ID and password to delete the iCloud account. After you delete the old account, you can sign in with the new ID in iCloud.
Have you seen this.
http://support.apple.com/kb/HT5796
iCloud
iOS 6 and later: Go to Settings > iCloud.
If you signed out before changing your Apple ID, enter your current Apple ID to sign in. The data from your iCloud account will download to your device.
If you're still signed in with your previous Apple ID:
Scroll down and tap Delete Account. Depending on what iCloud options are turned on, you'll be asked to confirm that you want to delete data from your device. To confirm, tap Delete. (If you're using iOS 7 and have Find My iPhone turned on, you'll be asked to enter the password for your previous Apple ID. Enter the password, then tap Turn Off.) The data will be deleted from your device, but not from iCloud.
Enter your current Apple ID to sign in. The data from your iCloud account will download again to your device.

I recently migrated my MacBook from 10.5.8 to 10.6.8, using the Snow Leopard CD I purchased from Apple. Since then I have noticed a strange ozone smell coming from the MacBook in the area where the hinges are to open and close the unit. I was told by Appl

I recently migrated my MacBook from 10.5.8 to 10.6.8, using the Snow Leopard CD I purchased from Apple. Since then I have noticed a strange ozone smell coming from the MacBook in the area where the hinges are to open and close the unit. I was told by Apple that it probably is not serious and is coming from the fans in the MacBook. It is true that the smell/odor is more intense when the fans are working. Apple said I should take the MacBook to an Apple Store to have the hardware checked out. Everything seems to be working correctly. I am backing up automatically wirelessly to a Time Capsule, which I had not done until recently, although I had purchased the Time Capsule in 2009. I have not noticed this odor before. Does anyone suspect something more serious that may be going on?

You may be smelling it because with the new OS the processor is having to work harder causing it to get hotter then it would with the other OS. I can't say there is nothing wrong, but what could be happening is just that, it's getting hotter so the fan is spinning faster and moving more air so you are getting more of the smell then you would before. I would still continue to back it up, and take it to the Apple Store at a Genius Bar and have them look at it to make sure. Was the computer ever in a smoky environment??

I cannot access my old email address anymore, however I have used it for my apple ID and now I want to delete it because the account has never been verified in the first place so my password for it doesn't work. What do I do?

I cannot access my old email address anymore, however I have used it for my apple ID and now I want to delete it because the account has never been verified in the first place so my password for it doesn't work. So when I want to download apps I have to sign in with apple id but I can't so I made a new one, However I can't seem to be able to delete the old one. What do I do?

You can't merge Apple IDs. You also can't cancel (delete) and existing ID, you can only choose to stop using it.
If your old ID was compromised and you can no longer access it, you'll have to contact Apple for assistance. Go to https://expresslane.apple.com ; click 'See all products and services' at the bottom of the page. In the next page click 'More Products and Services, then 'Apple ID'. In the next page select 'Other Apple ID Topics' then then 'Apple ID account Security’.

I am using a Canon 640 printer and my MPNavigator will not remain open. It pops open then quickly closes. I've used it for several years but it just started doing this. What can I do to fix this problem?

I am using a Canon 640 printer and my MPNavigator will not remain open. It pops open then quickly closes. I've used it for several years but it just started doing this. What can I do to fix this problem?

I had a similar problem with a Canon MP800R under Mac OS X 10.9.2 Mavericks.
In my case, the MP Navigator app in the dock was linking to the wrong file.
It linked to Applications > MP Navigator 2.1.app > Contents > Resources > MP Navigator.app, but it should link to the "main" app, probably under Applications > MP Navigator 2.1.app.
After pulling the correct MP Navigator app file to the dock, I can start MP Navigator again by clicking on it in the dock. However, when clicking on it, a second MP Navigator icon will show up in the dock and stay there until the app is closed. By the way, the MP800R scanner also works (although officially not supported by Canon).

I have been using CS6 for two years without incident. Suddenly the Media Encoder stops working, showing APPCRASH and displaying error message about WatchFolder.dll - I tried uninstalling and re-installing to no avail - can anyone help

I have been using CS6 for two years without incident. Suddenly the Media Encoder stops working, showing APPCRASH and displaying error message about WatchFolder.dll - I tried uninstalling and re-installing to no avail - can anyone help?

Hi Mylenium,
Thanks for your response.
Here is the error information showing up:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Adobe Media Encoder.exe
Application Version: 6.0.0.382
Application Timestamp: 4f62fcf1
Fault Module Name: WatchFolder.dll
Fault Module Version: 6.0.0.382
Fault Module Timestamp: 4f62f37f
Exception Code: c0000005
Exception Offset: 0000000000007899
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 4105
Additional Information 1: 9a62
Additional Information 2: 9a620826d8ae4a2fa8b984b39290a503
Additional Information 3: 1fb3
Additional Information 4: 1fb304eee594288faeefbf1271b70d37
I am using a PC Windows 7

I have been using itunes for 6 years now, and was listening to my music the other day and noticed that some of my songs were stopping short of finishing.

I have been using itunes for 6 years now, and was listening to my music the other day and noticed that some of my albums songs were stopping short of finishing. They just stop and go to the next song. Any solutions?

I have experienced the same problem on my my iPad1, my former iPhone 4 my laptop and even my new iPhone5 though I had really hoped that the new phone and IOS would solve the problem. About 5% of the songs are affected and the stoppage can range from seconds short to a minute and a half. The file shows more of the music left, but it stops playing and goes to the next song. Very aggravating. Appears to happen on purchased and uploaded music.
Any help Apple?

Used CS6 for a year or more, now says it's not registered! I have 1 or 2 unused keys but do not want to use them. Can't get the CS6 applications to open to enter the codes I was given when I first registered them...

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