User Account Can't access internet once parental controls used, even after turning off parental controls

I set up a user account for my child. I am able to access the internet through firefox. I then set up parental controls and can NOT access the internet anymore. I turn off parental controls for that user account. I still can not access the internet from that account.

Parental controls is a part of the Windows operating system and not Firefox. You can get help here: http://support.microsoft.com/ask-community/windows/

Similar Messages

  • User account can't access Internet

    I'm stumped with this one. I manage a small network of Macs that is connected to the corporate system to access the Internet. All have managed accounts. One is an eMac that stopped accessing the Internet about a week ago. It still accesses our server, Lotus Notes (email) as well as the iTunes Store. My connection to it via Remote Access is fine. This tells me that it's ethernet connection to the world is OK, but they continually get the "can't find the server" error via Safari or Camino. I've tried changing the DNS servers to make sure they match mine, which are a combination of OpenDNS, Google & the corporation's servers. There have been no changes to this Mac as the user account is not allowed to install, etc.. I tried deleting the various Internet prefs found in the user's Library:Preferences folder.
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    This points me to something unique to this user account, but I'm now at a loss.

    Did not try the Network Utility. Did check the Network Prefpane, which was fine. We use managed accounts on all our Macs to ensure that no one installs or generally mucks up the computers. I realize that the user account is connecting as they do receive email & can connect to the iTunes Store via iTunes. What baffles me is that both Safari, Camino & Internet Explorer will not connect. I can't figure what would affect all browsers! I've even tried a full-reset of Safari, which I didn't expect to work since the other browsers failed also.

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    Hello ashash, check if your firewall or your security software blocks firefox access for the specific sites.
    thank you

  • Can't access certain sites only on firefox even after reinstalling

    Hi,
    Today I couldn't access certain sites like my university site and google (had to use yahoo to search). I tried restarting FF in safe mode, reseted FF to factory settings, deleted FF and erased all its data and reinstalled FF23.......
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    Hello ashash, check if your firewall or your security software blocks firefox access for the specific sites.
    thank you

  • Hi, I hope someone can help.... When I open a new user account, which I want to set parental control on, the screen keeps freezing once the account is open. The wee rainbow circle appears and I can't do anything. Does anyone know how to fix this? Thanks

    Hi, I hope someone can help.... When I open a new user account, which I want to set parental control on, the screen keeps freezing once the account is open. The wee rainbow circle appears and I can't do anything. Does anyone know how to fix this? Thanks

    Could be many things, we should start with this...
    "Try Disk Utility
    1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at the top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
    Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
    3. Click the First Aid tab.
    4. Select your Mac OS X volume.
    5. Click Repair. Disk Utility checks and repairs the disk."
    http://docs.info.apple.com/article.html?artnum=106214
    Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
    (Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
    Report any errors it found for Disk Repair, don't need the ones for Permissions Repair.
    Try it again & see if anything changed, but have Activity Monitor open & Show All Processes & sorted on CPU%, also have Console open if we can... maybe not when switching, but we'll see.
    Does this happen if you just try to create a new admin user???

  • ITunes accounts can be accessed under one User but not a second User.

    Hi
    I'm having problems setting up iTunes on a new PC I've recently purchased. On my old PC - (Vista), myself (David) and my wife (Chris) had different Windows Users accounts, both with separate iTunes accounts which we could access with no problems.
    On my new Pc (Windows 7) I have downloaded iTunes and can access my iTunes account with my ID and password when the PC is logged in as 'David' as the User, as can my wife BUT when the PC the PC is logged in as my wife as the  User 'Chris' neither of us can access our iTunes account with our relative ID and passwords. We get the message.. "The iTunes Store is temporarily unavailable. Please try again later.".
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    Has anyone have ideas to attempt to resolve this issue?
    Thank you

    Hi DavidG56,
    If you are having issues connecting to the iTunes Store from one of the user accounts, you may find the following article helpful:
    Apple Support: Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Regards,
    - Brenden

  • Managed user account can't be accessed thru admin account

    In trying to get a handle on my 14 year old son's computer habits I established myself with an administrator account and his user account is managed by me through parental controls.
    When in my Admin account I go through System Preferences> Accounts. My son's account (and mine) appear on the left however I cannot get into his account. I created a test user and it does allow me to enter into it to create parental controls.

    Is the son's account logged out? Parental controls can't be applied to an account that is logged in.

  • Hello everyone...I got my very first macbook pro just today and i have a problem deleting the "test" user account. if i can't delete it, the system won't let me turn off the system. I don't know what to do! HELP!!!!

    hello everyone...I got my very first macbook pro just today and i have a problem deleting the "test" user account. if i can't delete it, the system won't let me turn off the system. I don't know what to do! HELP!!!!

    Have you created another admin user? Go to system preferences click users and click the + to add a user; if you haven't already. Once you have another admin user other then the "test" user make sure you're signed out of the test user account. Sign in with the alternate ADMIN USER that you just created or had created already and go back to SYSTEM PREFERENCES and click the same USERS icon near the bottom. Now select the TEST user and click the - sign. This should prompt you if your sure you want to delete the user account. And your done.
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  • Newly created user accounts can't log in??

    I've got a 5 year old who is starting to use my computer for game playing, typing notes, and simple web stuff.
    I want to set up a user account for him with parental controls so he can't randomly rename, delete, or change things.
    I've followed the directions, set up a user account, given it a password... logged off my admin account ...
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    Sara
    Well you probably don't need to be told the NetInfo database is in a bit of a mess, but the significant thing is the "No such file or directory" from the last two commands. Basically this is where passwords are stored (encrypted) since the system changed to "Shadow Hash" passwords in 10.3.
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    If you have a backup, the Migration Assistant can help you get your files back in place.
    If it were my machine of course, I would probably carry on a bit longer trying to fix things, but the appearance of "#NoValue#" twice in the NetInfo output suggests some serious inconsistency which would be difficult to fix.
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  • Can I use Google Translate in France on my iPod touch?  Will I be able to access Internet abroad and therefore use software?

         Will I be able to use Google translate app in France?  Can I just access Internet abroad?  Any directives?

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  • IPhone 5s can connect to wireless WIFI router but can not access internet.

    iPhone 5s can connect to wireless WIFI router but can not access internet at work. The admin says the router lets my iPhone connect to LAN, but the iPhone does not have server IP to access the internet. I entered the server IP and port number in the HTTP PROXY fields but I still can not access the web. Any ideas?
    TIA
    Rich

    You IT person should be able to sort this out.  But, they seems to be too busy or disinterested to do this.  Suggest you provide the it person with an iPhone to get interested.
    Any could be lots of things.
    The best you can do is to get access to the admin setup for networking on a pc?  The internet settings are all the same.  Only what names the manufactures change from OS to OS. Check and compare parameters.
    Phone works to internet at home, I assume?

  • After upgrade my user account can't be unlocked.

    After upgrade my user account can't be unlocked. Need to create new account, how? System refuses to accept username and password and the file vault encrypts without being stopped.
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  • My apple-ID is blocked, and I can't access the e-mail I use for my apple-ID so I can't restore the account. What should I do?

    My apple-ID is blocked, and I can't access the e-mail I use for my apple-ID so I can't restore the account. What should I do?
    I can't remeber my security questions, and I can't ask for a new password because I can't log in to the email because it got hacked...

    Have you tried logging out of your account on your iPod by tapping on your id in Settings > iTunes & App Store and then logging back in to see if that 'refreshes' the account on it and if it then works ?

  • Can not access internet via wired connection, wireless working OK

    Background information,Came home from vacation turned on PC to access email.Emails started downloading then stoped,started getting messages that firefox stopped working and Thunderbird quit working and others.My desktop is attached to a verizon router.all my other devices are wireless and are working fine through the same router.I connected my laptop to the lan connection, turned off wifi and accessed the internet via lan connection.Using device manager, checked drivers, says up to date, also says that it is working properly.I have gone to the command line and can ping google.com.I can ping the loop around. ping127.0.0.1I have done the ipconfig/release,ipconfig/renew, and ipconfig/flushdnsipconfig/all indcates that it is there and enabledMy Lan connection is part of the mother board.can not access internet via wiredconnection.Not sure what to do next.Help Please   

    Reply: I spent about an hour last night doing all the things that you suggested including moving the lan cable from my desktop to my laptop which worked fine. When I hoover over the connection it says;  Network3                                                                                        Internet Access   no error messages.When I unplug the cable at the router a red x covers that connection icon.Plug it back in red x goes away.It is seeing the router, just does not appear to be providing selected web page info.Computer thinks it is working fine.

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