User is having a save issue with Word 2007 documents created from a template.

I have 1 particular user, out of approx. 30, that is experiencing an intermittent problem when trying to save a Word 2007 document to a network drive.  The particular error is
"Word cannot complete the save due to a file permission error. (xxx.docx)"  CTRL-SHIFT-I Error Code is: 701743
This only happens while he is working in a document created from a template (.dotm) file I made a few months ago.  The problem has never occurred with any other Word docs or Excel, or any of the other users accessing the template to create documents. He
also gets an error message stating
"xxx.docx cannot be found.  Check your spelling, or try a different path."  CTRL-SHIFT-I Error Code is: 200635
But this only occurs when trying to "Save As"  The odd thing is that if he renames the file to something like xxx1.docx, it will allow him to save on the network folder with no issues.  And as mentioned, this is intermittent - he may go weeks without
seeing the message while doing nothing different.
I have tried search for similar issues in the forums but they don't seem to match exactly what is happening to us.  Our 3-man IT department seems to be at a loss and I have had good luck solving other issues in this forum so I thought I would give it
a try.
Any ideas would be appreciated.
Thanks,
Adam

Hi,
It's seems temporary internet folder corrupted, please try to modify the location for temporary Internet files for Internet Explorer test this issue:
 1.In Internet Explorer, choose Internet Options from the Tools menu to display the Internet Options dialog.
 2.In the Internet Options dialog, click the General tab. In the Browsing history section click Settings to open the Temporary Internet Files and History Settings dialog.
 3.In the Temporary Internet Files and History Settings dialog, click Move Folder to open the Browse for Folder dialog.
 4.In the Browse for Folder dialog, select the following location.
C:\Users\<user name>\AppData\Local\Microsoft\Windows\Temporary Internet Files
5.Click OK to close the Browse for Folder dialog. Click OK to close the Temporary Internet Files and History Settings dialog. Click OK to close the Internet Options dialog.
6.Reboot the computer.
More detailed information you can refer to below link:
http://blogs.technet.com/b/ryan_christiansen/archive/2008/04/28/word-2007-file-save-errors-an-error-is-displayed-when-attempting-to-save-a-word-document.aspx
If this problem still persists, please refer to this article troubleshooting problems:
http://support.microsoft.com/kb/921541
Best regards.
William Zhou
TechNet Community Support

Similar Messages

  • EHS- WWI Label printing issues with Word 2007

    I was wondering if anybody was experiencing issues when printing WWI labels from transaction CG54
    when user has Microsoft Word 2007 ?  Our users our seeing delays/pausing between labels when they have
    Word 2007.  We do not see this pause on the users machines that have Word 2003.  I did not see any OSS Notes,
    does anybody have a solution/work around for this ?  Our desktop GUI is at Support Pack 21 and our
    server is at Support pack 22.  Any ideas ?

    Hello Carla
    no . This problem hasn't been detected yet using our configuration. May be these Notes might help:
    Note 907221
    Note 1012558
    Note 1431414
    Note 568302 and  Note 1487551. Recent WWI version is WWI SP 23.
    With best regards
    C.B.
    Edited by: Christoph Bergemann on Sep 4, 2010 8:13 PM

  • Can't save directly with word 2007, powerpoint 2007

    hi,
    we have a mac mini server with
    - mac os x 10.6.2 server
    - I created 3 workgroups
    - sharepoints, that are directly on the boot disk (User/Shared/folder1...)
    for mac-user everything works fine, but windows users (1x win xp with office 2007, 1x win 7 with office 2010) can’t directly save to the server, they always get an error, that the server is not reachable.
    but if I save the file to the desktop, I can copy it with the explorer in a folder on the server.
    after little investigation I found out, that every microsoft office app creates temporary files while saving and this is the source of all troubles.
    I tried all tips I could find:
    http://discussions.apple.com/thread.jspa?threadID=2249820&tstart=0
    http://discussions.apple.com/thread.jspa?messageID=10611455&#10611455
    http://lists.apple.com/archives/macos-x-server/2008/Jan/msg00760.html
    like:
    - changes in smb.conf
    - acl-rights changes
    - with/without oplock, strict lockings
    but nothing helped.
    and one strange finding:
    if I create a new sharepoint, it uses automatically apples standard „workgroup“ as only group (besides spotlight), now office 2007-user CAN save files directly. if I add one of my groups, the problems reappears.
    so I would like to ask, if someone found a solution for this problem - thx!
    regards,
    ferdinand

    Partially solved. To get the Mac to map the drive, I had to go to Finder > Go > Connect to Server and connect using the drive's static IP address. It connects and I can save just fine. However... the problem is that if I reboot the mapping is gone and I have to repeat the Finder steps. Is there a way to automatically get the Mac to connect to the drive even if I restart? I do have an admin password on the drive if this is part of the problem.

  • Oracle Weblogic Server 12c, issue with deploying the war created from Wavemaker tool

    Hi
    Recently, I am facing an issue with Oracle Web logic Server 12c, on deploying the war file (created from Wavemaker tool) to running Web logic server, it shows deployment health status is OK and web application is Active. But when I visit the home page of the application, it is unable to load the javascript files in the context and I am getting below error. Please you can check these errors in the Inspect window of the browser :
    Here are the errors on hitting index page after deploying the war file to Web Logic.
    http://localhost:7001/TestWarProject
    http://localhost:7001/TestWarProject/lib/runtimeLoader.js  404 (Not Found) index.html:39
    http://localhost:7001/TestWarProject/config.js  404 (Not Found) index.html
    Uncaught ReferenceError: wm is not defined project.a.js:1
    (anonymous function) project.a.js:1
    Uncaught ReferenceError: wm is not defined index.html:89
    (anonymous function) index.html:89
    But when I exploded the war file and copy the whole application in the auto deploy folder and restart the server, it is working fine.
    Can you please what is the issue not setting context path properly on deploying the war on the fly?
    Has anyone found any appropriate solution or workaround? Can you please share?
    Thanks in advance for helping me out.
    ~pcg

    Hi
    Recently, I am facing an issue with Oracle Web logic Server 12c, on deploying the war file (created from Wavemaker tool) to running Web logic server, it shows deployment health status is OK and web application is Active. But when I visit the home page of the application, it is unable to load the javascript files in the context and I am getting below error. Please you can check these errors in the Inspect window of the browser :
    Here are the errors on hitting index page after deploying the war file to Web Logic.
    http://localhost:7001/TestWarProject
    http://localhost:7001/TestWarProject/lib/runtimeLoader.js  404 (Not Found) index.html:39
    http://localhost:7001/TestWarProject/config.js  404 (Not Found) index.html
    Uncaught ReferenceError: wm is not defined project.a.js:1
    (anonymous function) project.a.js:1
    Uncaught ReferenceError: wm is not defined index.html:89
    (anonymous function) index.html:89
    But when I exploded the war file and copy the whole application in the auto deploy folder and restart the server, it is working fine.
    Can you please what is the issue not setting context path properly on deploying the war on the fly?
    Has anyone found any appropriate solution or workaround? Can you please share?
    Thanks in advance for helping me out.
    ~pcg

  • Issue with Word 2010

    Hi Team,
    We are facing issue with Word 2010.
    User has created a document in Word 2007 and they inserted a symbol °C in Times New Roman and Areal.
    Please find below the text which has issue.
    干燥温度:60℃
    温度:95℃,
    In the document, instead of ℃ it is showing blocks, when we open it in MS Word  2010. (Eg: 60℃, 95℃).
     We have tried the following.
    1.       If we select the square and click on any other font, it will change to °C with formatted font Cambria Math. We can have it by selecting any font.
    2.       I have tried to copy the line and paste it to excel/WordPad/notepad
    •  Excel(2010) : It is displayed properly(°C) but the font was Times New Roman and Arial as the word document has Times New Roman and Arial respectively.
    •  Notepad: It is displayed properly(°C) but the font was Lucida Console
    •  WordPad: The symbol is not displayed correctly (Squares and vertical lines). It is having the same issue as we have with word document.
    3.       I just selected the whole text and had Ctrl+space , then all the corrupted characters turned to original one (°C with formatted font Cambria Math) : we can use this as a work around.
    4.       I have created a word document and I typed °C in that document with fonts Times New Roman ,Arial, SimSun and STKaiti and saved the document. When I opened the document I was able to see °C properly.
    Kindly help.
    Regards,
    Sooraj

    Hi Sooraj:
    For checking the encoding of your documents, please follow below steps:
    Rename your documents from xxxx.docx to xxxx.zip
    The zip folder will contains basically folders: rels, docProps, word and one [Content_Types].xml
    Browse to word, open document.xml file,
    <?xml version="1.0" encoding="UTF-8" standalone="true"?>,
    the first line will suggest the encoding type of the document.
    Except checking the encoding difference, could you please do one more thing that is copying the font like
    “Times New Roman” from a computer which display the symbol correctly to the computer which has issue, and please let me know the results, thank you.

  • I am having issues with Sidebar files not appearing from within InDesign CS5.5. They show up fine from other Adobe applications. Using OS10.6.8.

    I am having issues with Sidebar files not appearing from within InDesign CS5.5. They show up fine from other Adobe applications. Using OS10.6.8.

    I would first of all trash the preference file for InDesign, make sure the application is closed then find the prefs in
    /Users/USER NAME/Library/Preferences/Adobe InDesign and just throw the entire folder away, it will generate a new one after you launch InDesign again.
    Now launch InDesign and see if the problems are resolved.
    If not I would repair your permissions on your hard drive wih disk utility, and if that fails then di-install InDesign and re-install that single application.
    Let me know if any of these suggestions work for you
    I will be checking my email although you might have to wait for a response as I will be taking a microlight flight over the Victoria Falls tomorrow. Yay can hardly wait.

  • I'm having a huge issue with itunes locating my missing files..and it's too many for me to locate 1 by 1..It says I'm missing over 3,00 songs and They are all in my music folder..What can I do to fix this issue?

    I'm having a huge issue with itunes locating my missing files..and it's too many for me to locate 1 by 1..It says I'm missing over 3,000 songs and They are all in my music folder..What can I do to fix this issue? I've looked at all the tutorials on youtube and none of it works. I recently got a new computer and I Back-Up all my music and itunes playlist and I import it on my new computer with the new itunes and I go to play a few songs, it says I'm missing them I locate a few but it's still like 3,000 missing and again they are all on the computer and in one folder..Please Help !

    I did that and nothing changed half my songs still have examination marks beside them
    I also just tried dragging my folder of music int he playlist and it duplicated all of my songs? My playlist was at 5k now it's at 10k becuz of 3 duplicates of songs. Is there a way to delete multiple duplicate files?

  • I am having some serious issues with firefox, i can't print anything because it is stuck on fax and I can't use any of the drop down menus on any site

    I am having some serious issues with firefox to the point of choosing another search engine. I can't print anything because it is stuck on fax and won't let me change it to my printer when i do try to select my printer it jumps right back to fax. The drop down menus do not work on any of the sites I go to. For example when purchasing clothes and you have to choose a size from a drop down menu I can't do it when I click on the drop down menu it doesn't work at all. I don't have a virus I ran my virus protector and no viruses are present. I don't have any suspicious issues going on with my computer so there has to be something in Firefox that is causing my issues. I tried internet explorer and I don't have any issues there. I hope you can help me because I love Firefox and would really like to continue to use it.

    Lots of issues there, main one getting fcpx going again, try deleting the preferences using the utility deveoped by these guys.
    http://www.digitalrebellion.com
    Try deleting your render files and re-rendering the project.
    Start with these and let us know how you go.
    Tony

  • I'm having a billing issue with my apple id. I got my first iPhone today and I've signe din etc however before i can download any apps etc i need to resolve an old payment apparently. The problem is i cant enter my new card details because no longer in US

    I'm having a billing issue with my apple id. I got my first iPhone today and I've signe din etc however before i can download any apps etc i need to resolve an old payment apparently. The problem is i cant enter my new card details because the issue is registered to when i was in America and i require to pay the funds from an American source. Any ideas how i can resolve this? It wont accept my new card detail as im back in the UK. I think i have posted this in the wrong area but anyone got any ideas?
    I have managed to change the rest of my accoutn being registered to the UK i think except this

    Hi..
    You can email Apple for help but the link is for the iTunes store not the Mac App Store. You've inadvertently poasted in the Using Mac App Store forum but that's ok. Billing issues are the same for the iTunes Store.
    Click here > Apple - Support - iTunes Store - Contact Us
    It wont accept my new card detail as im back in the UK
    Your credit or debit card credentials must be associated with the same country where you reside.
    "Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location."
    From here >  The Complete Guide to Using the iTunes Store | iLounge Article

  • Since I've installed Mountain Lion, I am having lock up issues with multiple programs. MS Outlook has crashed and I've lost all my folders. HELP?

    Since I've installed Mountain Lion, I am having lock up issues with multiple programs. MS Outlook has crashed and I've lost all my folders. HELP?

    okay I've finally been able to get tor and all the other programs to work according to my plan the only thing that's still making problems is that iptables doesn't work as I want it to, when I start chromium without proxy settings privoxy doesn't seem to forward the information to polipo.. do I need to add another rule to iptables.rules in order for the program to know it has to reroute the information again or how can I get this to work? and is there any way to run rtorrent with proxy support?
    anyway, problem 2 and 3 are still to be solved.
    and does anybody know where i can get a good dansguardian blacklist that was not designed for 6 year old children and for which I don't need to subscribe? I'm still getting these partypoker popups -.-
    //e: with iptables it's the same thing as described in the first post. https works, http doesnt. I get the output "Invalid header received from client." on http sites. still no idea why though.. (and the https-version of torcheck.xenubite says i'm tor unprotected while starting the browser with iptables)
    Last edited by deF291 (2011-04-23 16:16:31)

  • I have an issue with some PDF documents   some MS Office documents, notably MS Word when received in eMail as attachments not displaying on iPhones, iPad 2s

    Hi,
    I have an issue with some PDF documents & some MS Office documents, notably MS Word when received in eMail as attachments not displaying properly on iPhones, iPad 2s & new iPads?
    PDF docs - areas of the doc only show as grey splotches regardles of viewer
    MS Word Docs -
    inserted graphics don't display at all,
    tables & lists especially with borders are broken &
    tables & lists missing the borders &
    tables & lists missing the 1st 1-2 lines of the lists/tables.
    This is replicated on iPhone 4s, iPhone 4Ss, iPad 2s, iPad new (x2)
    It certainly happens in iOS 5.1.1 & iOS 5.1
    We believe it all worked aok in iOS 5.0.1(?) & prior
    There is no problems reading/seeing these PDF & Word docs on anything other than iDevices.
    This is rather critical for us & if not quickly fixed/rectified will prevent us from further purchases of these devices
    Rolling back to iOS 5.0.1 or prior I believe isn't possible because of the BaseBand update(?) & isn't much of an option because of the quite noticeable Battery/Charging/WiFi improvements in 5.1 & 5.1.1

    Hi,
    I logged a call with AppleCare & have since had explained why this occurs (some time ago)
    I'll try to explain what was indicated to me.
    iOS has a limited Font Set & this affects what PDFs can display. You need to use iOS supported fonts in your PDFs to see/read them properly  
    These supported fonts are indicated here => http://support.apple.com/kb/HT4980
    Regards MS office docs, iOS doesn't have much of an API to work with MS Office documents at all so is stuck with 3rd Party Apps to try to do it.
    Unfortunately Mail in/on iOS uses the API to attempt to open/use MS Office attachments unless you tell it to use an App to open the attachment.
    I have had success opening & reading MS office docs now with CloudOn, but find it slow & very awkward to use.
    Not too sure if this helps others, but at least it explains why this is occurring

  • Having a weird issue with my assign after java embedding

    hi,
    I'm having a weird issue with my assign activity, i am using a Java Embedding wherin i access a variable and assign it some data, later in next step when i try to assign some other data to this same variable in assign activity i get a Error message as below.
    com.oracle.bpel.client.BPELFault: faultName: {{http://schemas.xmlsoap.org/ws/2003/03/business-process/}selectionFailure} parts: {{ summary=Invalid to part type. When performing the assign operation, the to node THIS,IS,,TEST is invalid. The node named in the error message was either null or an empty node set, and it was not an instance of org.w3c.Element. Verify the node value at line number 795 is not null and is an instance of org.w3c.Element. } .
    i'm using soa 11.1.1.5
    Can anyone please help ?
    - Thanks
    Shirish

    Shirish,
    It's a bug and you will need to apply a patch for that.
    You can find all explanation in Oracle Support Id ID 1194228.1.
    Arik

  • I'm having the same buffering issues that other users are having when I try to send a short video from my Iphone 4S to my Apple TV.  Has anyone heard back from Apple on this bug ?

    I'm having the same buffering issues that other users are having when I try to stream a short video from my Iphone 4S to my Apple TV
    Has anyone heard back from Apple on this bug ?

    Try the following steps, check whether things are working after each step where appropriate, before trying the next.
    Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
    Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
    Restart the Apple TV (Settings > General > Restart).
    Restart the Apple TV by removing ALL the cables for 30 seconds.
    Restart your router. (Also try removing it’s power cord for at least 30 seconds)
    Restart your mobile device.

  • Has anyone else been having hard drive issues with 13" MacBook Pro barely a year old?

    Has anyone else been having hard drive issues with 13" MacBook Pro barely a year old?

    Yes, BUT...
    ... there are many problems that are really easy to eliminate by replacing the Hard drive, including ones that have nothing to do with actual Drive Hardware failure. These include corrupted install of Mac OS X, its EFI partition, clobbered partition tables, or the appearance of Bad Blocks in a critical area.
    Any of these problems can sometimes be eliminated by re-initializing the entire drive and writing Zeroes, and re-installing from scratch. The trouble is, this process takes hours to complete, and is not guaranteed to be successful -- you may still need a new drive after all that effort.
    I learned from my Plumber that consumers have no appetite for solutions that might work, and detest return visits for any related problems whatsoever. You or your friend may have had your drive replaced, not because it actually failed, but because the situation was troublesome, and the provider thought you would not tolerate anything less than a crisp, complete fix on the first attempt. And based on the cost of technician time, it may have even been cheaper that way.

  • Having start-up issues with my 1st gen Macbook Pro

    Hi everyone. I just started having start-up issues with my first generation Macbook Pro. It was working fine the other day when I last used it, but today I went to use it and it wont load up to my desktop...? It starts up (grey screen with the little swirly bar under the apple,) then it goes to a blue screen, then my background and dock appear, then (before any of my desktop files even show up,) it goes to a blue screen (that brightens up and then dims a little,) and it just keeps showing this with a little swirly progress symbol (shows when the screen is darker blue, then disappears when the screen is a brighter blue.) I've included a video that I took with my iPhone to show it situation. Any ideas as to what's wrong with it? Thanks in advance!
    http://youtu.be/oDCfHM-Zoes

    Safe Boot by restarting your computer while holding down the "shift" key.  Safe booting disables all nonessential processes, often times allowing you to start up when you would otherwise crash.
    As of OS X 10.5.6 Safe Boot deletes the dynamic loader shared cache location in the /var/db/dyld directory.  A corrupt cache here can cause the blue screen crash.  Once you restart normally, the cache will be recreated.  This should take care of the issue.
    http://support.apple.com/kb/HT1564
    http://support.apple.com/kb/HT1455
    Use Software Update to update your os to 10.6.8 and anything else that needs to be updated.

Maybe you are looking for

  • AP Subledger Trial Balance query in R12

    I have to display below columns in the output(AP Subledger Trial Balance) in R12: GL_CODE_COMBINATIONS(Segment1,segment3,segment4) GL_PERIODS(END_DATE) XLA_TRIAL_BALANCES(remaining amount) I have written a sql query but i need to satisfy below condit

  • Error is "Report Contents No data

     error is "Report Contents No data

  • Error While Executing The Queries

    Hi Every Body, Can Any One Explains Me About This Error And How To Rectify It,I Got This Error While Executing A query,In which We Are Using Customer Exit Varible For A Date Charectrstic..Im Getting This Error Before Entering In To Variable Screen.Er

  • 2010 Not the year of HP moving on to better things.

    You know 2010 was a good year for me so I thought!!! I decided to upgrade my computer equipmet and get my son his own personal computer equipment and printer as well.  Well 2011 comes around and that's when things go down hill from there lets start o

  • How to add link in full screen email Lion?

    Hi all I've been using the full-screen versions of most apps since istalling Lion. Not perfect but I like being able to swipe between screens. However the email function in full screen doesn't allow you to add a link to your message. When you hit com