User not able to Change Password in Webaccess

We are running GroupWise 7.0.3 HP3. We have one user who is not able to change her password in Webaccess. Whenever she tries, she get the following error message in Webaccess
Ldap Password Change Failed. Contact your system administrator.
When I look at the POA screen on the server, I see the following error message.
LDAP Error: 53.
Her account is not disabled, expired or locked. I get the same error message when the account has an unlimited number of network aconnections.
If I change the password in ConsoleOne and log into the account, I get prompted change my password because it has expired.
Thanks

n,
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It appears that in the past few days you have not received a response to your
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I have this problem today.I am using Oracle 8.1.7 on Solaris 2.8
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<PRE>
This is the description of the error message:
=============================================================================
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</PRE>
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