User not displaying in Hyperion Planning 11.1.1.3

Hi All,
i have create users in Shared Services and assign provison on Planning application.
after this i log in to planing when i m trying to assign access on perticuler dimention
Assign Access>>add Access under this user and group tab user is not displaying whetever i have created in shared services and given the provision.
can any budy help me out what an issues with this and how can it is visible to all user.
Thanks
Pramod

Hello-
I asume that you have asigned user to a group and have provisioned Group in shared service. Can you try provisioning the User directly in shared service and unassign him from the group. Refresh the user list via planning and see if user
exist or not.. Assign the user to one dimension and see if you can see the user in refresh security filters tab. Refresh the security filter for user ..Also dont forget to refresh the security from EAS & see if the group & user you created in
shared service you are able to see in EAS. Once u see user & group over there try ur normal procedure of unassigning the user and assigning him to the group and it should work fine.. I have encountered this problem in 9.3.1 and doing
above was able to resolve it. I am not sure about 11.1.1.3 seems by ur post ur application is classic planning app.
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  • Strange Issue: Hyperion Planning forms becomes read-only and data is wiped out: 11.1.2.2

    Hi,
    Let me start by saying that I am not new to Hyperion Planning. We are experience a weird issue in our System Test. We notice that some (NOT ALL) of our webforms turn into readonly webforms; all the cells on the form at greyed out. This is inspite of the fact that the read-only checkbox is unchecked on the form as well as security is fine on all dimensions ; basically all the cells on the form are valid combinations.
    Still the form become readonly and all the data in that form is wiped-out. this happened only for two web forms so far. We are running bunch of calcs(none of the calcs have cleardata command). we are not sure why is this happening. this might be some bug in the product... not sure. has anyone seen this behaviour before ?
    please let me know.
    pk

    Please Ignore this question. This happened because someone in my team had added an member below a level 0 entity.

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