User preferences keep on changing

Hi,
All of a sudden, some of our users are loosing their preferences continiously. The worse part is columns shown and the order that they appear.
It's very hard to work this way as columns go to a strange order and you see the wrong columns. No patch has been installed and only minor changes have been made to our add-on, which in no case works with user preferences.
Thanks!

Hi Sergi,
We have the same problem. But it is not easy to know in what circunstances happens this configuration loose.
One known scenario for this behavior is this:
One User logs using User A. Another user logs using User A.
Firs user makes some configuration changes and Closes B1 (this is the moment when B1 saves the configuration). Then Second user closes B1. This saves the configuration, and changes made by the first user are lost.
Another times, when an error happens and B1 is closed, looks like the configuration is reseted.
I haven´t get any good answer from SAP about this issue.
Try putting a message and good luck.
Hope helps,
Ibai Peñ

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