User Profile Service Failed The Logon: (Almost all domain accounts cannot login)
We have a recently imaged a group of workstations with Windows 7 using SCCM 07.
Myself and other administrators can log in to the machines but regular accounts cannot.
We elevated a normal account to administrator and it was not able to log in.
Here are the errors from the event log
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-User Profiles Service" Guid="{89B1E9F0-5AFF-44A6-9B44-0A07A7CE5845}" />
<EventID>1500</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2011-01-25T19:22:08.724507600Z" />
<EventRecordID>1425</EventRecordID>
<Correlation />
<Execution ProcessID="952" ThreadID="2792" />
<Channel>Application</Channel>
<Computer>xxxx</Computer>
<Security UserID="S-1-5-21-3380481182-2311050411-4097259448-9173" />
</System>
- <EventData>
<Data Name="Error">The system cannot find the file specified.</Data>
</EventData>
</Event>
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-User Profiles Service" Guid="{89B1E9F0-5AFF-44A6-9B44-0A07A7CE5845}" />
<EventID>1520</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2011-01-25T19:22:08.724507600Z" />
<EventRecordID>1424</EventRecordID>
<Correlation />
<Execution ProcessID="952" ThreadID="2792" />
<Channel>Application</Channel>
<Computer>xxx</Computer>
<Security UserID="S-1-5-21-3380481182-2311050411-4097259448-9173" />
</System>
- <EventData>
<Data Name="Error">The system cannot find the file specified.</Data>
</EventData>
</Event>
Hi,
I would like to suggest you to delete the error SID and create a new profile, and check the result, follow these steps:
Note: Back up the registry before you modify it.
1.
Delete the profile by using the Computer Properties dialog box. To do this, follow these steps:
a)
Click Start, right-click Computer, and then click Properties.
b)
Click Change settings.
c)
In the System Properties dialog box, click the Advanced tab.
d)
Under User Profiles, click Settings.
e)
In the User Profiles dialog box, select the profile that you want to delete, click Delete, and then click OK.
2.
Click Start, type regedit in the Start search box, and then press ENTER.
3.
Locate and then expand the following registry subkey:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList
4.
Right-click the SID that you want to remove, and then click Delete.
5.
Log on to the computer and create a new profile.
What is the result?
Alex Zhao
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Similar Messages
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The User Profile Service failed the logon
Hi
Over the last few weeks I have had literally 100's of my customers reporting this problem
The usual "The User Profile Service failed the logon" message comes up when they try to login
I have been fixing each time by changing the profilelist registry entries as per
http://support.microsoft.com/kb/947215
But it keeps happening, some customers are then okay for a week or two and it then happens again
Has anyone else been seeing a lot of this issue? and if so any ideas what is causing it
All the computers have been checked for viruses and have valid security software loaded, so don't think virus related, but is getting annoying now and rightly so some of my customers are getting fed up having to pay to get it fixed each time
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It seems this is related to your environment, let’s test if we can eliminate this issue by uninstalling the most common software on few test machines.
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Hi All,
I am currently completing a project for college which involves the creation of a domain, OU's, GPO's etc within a virtual environment.
I am using Windows Server 2008 Enterprise running this on VMware however after having completed and tested all my GPO's now none of my users are able to log on to the domain and keep getting the following error message "The user profile service failed
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I have tried to a lot of different options prior to posting which include:
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Since this is a project, you may have experimented with various settings in multiple Group Policies, so I would recommend you run the Group Policy Modelling Wizard, as it will show you all the GP settings down to a specific user on a specific computer, plus
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Please mark as answer or vote
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Hi all,
I just got a new x201, which I installed ubuntu on a second partition. For a while the two systems were getting along fine, and I was able to switch between them without problems. on my last login it won't accept my credentials (pw or biometric) and says "The user profile service failed the logon. User profile cannot be loaded" and then returns to the login screen. Any ideas on how to fix this without nuking the system?Hi, I'm having the exact same problem as little_teapot , I cannot get past the login screen. I went onto the Toshiba support site which asked me to do a system recovery using the F8 key on start up. So I tried this but the problem I'm having is when I turn on the computer holding in the F8 key, nothing happens, it just goes through start up as normal and then it just ends up at the login screen telling me that the user profile cannot be loaded. I've tried it a couple of times and I don't know if I'm doing something wrong with the safe mode start up? Also the notebook is a P500/020 and is only 2 months old running Windows 7? if anyone can help I would greatly appreciate it.
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User Profile Service failed the logon. User profile cannot be loaded
Hey
when I try to log on to the computer using a domain account, I get "User Profile Service failed the logon. User profile cannot be loaded" it allows me to login using the local account. I have restored the computer as far
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Thanks in advanceHi,
Have you checked the solutions mentioned in the the followng link?
You receive a "The User Profile Service failed the logon” error message
http://support.microsoft.com/kb/947215/en-us
Check your event viewer for detailed information, the following link can also be helpful
http://blogs.technet.com/b/asiasupp/archive/2010/11/24/user-profile-cannot-be-loaded-with-event-id-1509-detail-the-filename-or-extension-is-too-long.aspx
Yolanda Zhu
TechNet Community Support -
User profile service failed the logon And cant enter safe mode
I'm getting this problem with a T510 thinkpad. Ive searched for this and found that the only solution seems to be to start the computer in safe mode, but when I use F8 the computer goes into:
Error 0210: stuck key 42
press F1 to start up.
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when I try the "ThinkVantage" button, i get:
Startup Interruption Menu
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cheersHi
please check this KB article:
Error message when you log on to a Windows Vista-based or Windows 7-based computer by using a temporary profile: "The User Profile Service failed the logon. User profile cannot be loaded"
http://support.microsoft.com/kb/947215
"A programmer is just a tool which converts caffeine into code"
Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221 -
"The user profile service failed the logon. User profile cannot be loaded."
I recently purchased a refurbished laptop from MTC (windows 7) and have been trying to remote into the windows systems at my school but I keep receiving this error message. I'm aware there are dozens of threads on this topic but mine is slightly different.
Bear with me, I know next to nothing about computers...
I initially tried to follow the instructions given out by Microsoft (can't add a link here), but when it comes to looking at my S-1-5 directories, I do not have any that end in .bak, nor do I have two equally names ones. I have one that is a string
of numbers followed by -1000 and one with the same string of numbers but ending in -500.
The -1000 directory is missing the RunLogonScriptSync file, and has my account listed under value name for the ProfileImagePath information. The -500 directory has the RunLogonScriptSync file and has "Administrator" listed under
the value name for the ProfileImagePath.
In the instructions cited above I tried skipping to step 15 and accessing C:\Users\default\appdata\local\application data but I get an error message saying access is denied. So I'm thinking there are two administrative accounts on this laptop, but
when I access the accounts on the laptop I can only see mine.
Any help would be appreciated!
Thanks.In the instructions cited above I tried skipping to step 15 and accessing C:\Users\default\appdata\local\application data but I get an error message saying access is denied. So I'm thinking there are two administrative accounts on this laptop, but
when I access the accounts on the laptop I can only see mine.
the "access denied" message, is making you think this?
if so, ignore that, since the "access denied" message is a classic MSFT misdirection.
It is *not* that you don't have access - the path you are trying to navigate to does not actually exist (it is a junction/reparse, not a folder), and, Windows Explorer doesn't follow that nicely, so it throws a misleading error message:
C:\Users\Default\AppData\Local>dir /AL
Volume in drive C is Windows7_OS
Volume Serial Number is C0EB-A540
Directory of C:\Users\Default\AppData\Local
14/07/2009 03:08 PM <JUNCTION> Application Data [C:\Users\Default\AppData\Local]
14/07/2009 03:08 PM <JUNCTION> History [C:\Users\Default\AppData\Local\Microsoft\Windows\History]
14/07/2009 03:08 PM <JUNCTION> Temporary Internet Files [C:\Users\Default\AppData\Local\Microsoft\Windows\Temporary Internet Files]
0 File(s) 0 bytes
3 Dir(s) 33,354,055,680 bytes free
Instead, the "user profile service service failed the logon" can be commonly caused by an improperly secured file within any of the other folders (folders which form the Default User profile).
Here's one which caught me out, and MSFT helped me resolve via a support case, and they blogged it afterwards:
http://blogs.msdn.com/b/asiatech/archive/2014/01/30/new-user-gets-event-1509-after-deploying-ie9-10-11-packaged-by-ieak.aspx
(my advice to you, is to dive into the event log with eventvwr, and look for an event similar to 1509, which should point you in the right direction for your particular situation)
Don
(Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!) -
When I try to log on by clicking my user icon, I'm getting a message that reads: The User Profile Service service faied the logon. User Profile cannot be loaded.
Hi,
Check the guide on the link below to see if any of the options ( particularly using windows System Restore ) helps.
http://www.vistax64.com/tutorials/130095-user-profile-service-failed-logon-user-profile-cannot-loade...
Regards,
DP-K
****Click the White thumb to say thanks****
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Microsoft MVP - Windows Experience -
User Profile Service failed the logon
I am sure many of you have heard of this problem before and are ready to tell me to activate the hidden Admin account and dive into the registry, but our problem is different then that. This error happens on Windows 7 Professional AFTER joining a domain,
logging into any domain account, then installing updates, but occurs when logging into a NEW account that has NEVER been logged into before, so no profile folder and no registry SID entry.
This is happening on most of our rebuilt Dell Latitude computers and is a serious threat to productivity and workflow, requiring us to take the time to transplant profiles from one computer to another and doing complicated registry hacks. If anyone can help
us, thank you in advance.Hi,
One event may be logged in the Application log when you logged on:
Log Name: Application
Source: Microsoft-Windows-User Profiles Service
Date: <var>Date</var>
Event ID: 1534
Task Category: None
Level: Warning
Keywords: Classic
User: <var>User</var>
Computer: <var>Computer</var>
<var></var>
I suggest to upload the log detail for further discussion.
Regards
Wade Liu
TechNet Community Support -
How can I recover from Windows login failure: User Profile Service failed the login
I have Boot Camp installed on a separate partition on a MacBook Pro, late 2011 model. I have Mavericks installedd (10.9.1). I use, variously, both Parallels and VM Fusion to access the BootCamp installation of Windows 7.
Except for having recently installed updates of both VMFusion and Parallels, I got this failure message when trying to login to Windows:: The User Profile Service failed the logon. User profile cannot be loaded.
I had just been on Windows a few moments previously to access a business site that only accepts IE. Appreciate any useful insight on dealing with this issue without having to totally replace the BootCamp installation. A lot of the suggestions on Microsoft Windows repair sites are either incomprehensible or don't seem applicable.Same problem here. Windows 7 support gives several so-called fixes (including regedit tweaks, eliminating the blocked user account), but all require access to that partition. So far as I know, I have only one user, since this is my personal computer -- unless there is some sort of default "administrator" logon.
Windows support says the problem might be caused by antivirus software running while we try to logon, but this problem has never happened to me before, and I have not made anti-virus changes (maybe AVG or Avast did so automatically)
I tried to access regedit through Finder, but get a garbled text-edit with the message that regedit cannot be opened by DOS.
So I wonder (a) is there a default admin logon? (b) Can we tinker with the settings inside Windows from Finder, or (c) how else can we get into Windows?
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Satellite L450 - The user profile service failed the log on
Hi
I have a Toshiba Satellite L450 and I have had it for a while now and this has never happened before, when I turn it on it goes through the usual and then comes up with my name and a box for me to type my password, as normal. But when I put my password in it says:
The user profile service failed the log on
User profile cannot be loaded
The only option I have is to log off and when I do it takes me back to the password bit. If I put the password in wrong it tells me its wrong.....
Cant do anything with it, I have tried shutting down, etc....looked through the manual and cant see anything about it in there either.......... :(Hi mate
Please attach to this Microsoft document:
+Error message when you log on to a Windows Vista-based or Windows 7-based computer by using a temporary profile: "The User Profile Service failed the logon. User profile cannot be loaded+
http://support.microsoft.com/kb/947215
It seems to be known issue to Microsoft. You have to use the FIX posted there.
Good luck -
After installing Windows 8.1 Update 1 (Spring update KB2919355), our enterprise Windows 8.1 image began getting User Profile Service failed the sign-in. Uninstalling the update fixes the issue. The update somehow modifies the default user
profile causing write access issues which is evident in the event viewer.
Things I tried:
1) Re-applying parent permissions to Default profile folder
2) Disable CopyProfile before sysprep
3) Creating a new image with Windows 8.1 Update 1 ISO from Microsoft
None of them seem to work. I believe update 2919355 will be needed to continue getting future Windows 8.1 update. I might try looking at the specific files that the User Profile Service is complaining about but it seems to be random.
Anyone else experience this?"Place your rig specifics into your signature like I have, makes it 100x easier to understand!"
I should have included this. It does it on all of our machine builds (we have a few) including VMs.
"try this http://support.microsoft.com/kb/2919355
if
a fresh manual install does not work use
the tools here"
Did all of this already at the request of MS and also ran a trace utility they sent me and submitted the results. The Trace revealed nothing remarkable to the analysts that gave any indication of what is causing this.
MS has acknowledged that there is a problem and for me it has to be an enterprise fix, not an individual run around to every computer. I have tried removing everything non-Microsoft and will try removing APP-V 5. If it works I will let them know, but
we can't operate the enterprise without APP-V so this wouldn't be a solution. The trouble is that it is so random that we thought we had it fixed by removing AV and were going to start looking in that direction and it turned out that if you just kept hammering
it with the logins that it would still manifest, as it has done with everything I have tried so far. -
I'm sharing this issue we encountered earlier today so that others might benefit from what we discovered.
We're using Win8.1 Ent and on two of the systems, any accounts created encounter the following message upon attempted login (i.e. login fails):
"User Profile Service failed the sign-in. User profile cannot be loaded"
The event viewer shows this:
Windows cannot copy file
\\?\C:\Users\Default\AppData\Local\Microsoft\VSCommon\12.0\SQM\sqmdata-7696-039-00000.sqm to location
\\?\C:\Users\TEMP\AppData\Local\Microsoft\VSCommon\12.0\SQM\sqmdata-7696-039-00000.sqm. This error may be caused by network problems or insufficient security rights.
DETAIL - Access is denied.
Solution which worked for us
In our instance either setting the appropriate permissions on the affected file, or deleting the file resolved it.I had a similar problem, and raised a Premier case, which is mentioned here:
http://blogs.msdn.com/b/asiatech/archive/2014/01/30/new-user-gets-event-1509-after-deploying-ie9-10-11-packaged-by-ieak.aspx
It seems this issue with SQM/CEIP creating a poorly ACE'd SQM file has been around for a very long time, with many causes being the installation of Internet Explorer (as was my case, of deploy IE10 to Win7), but other reasons also occur (as in your case
with VS).
It seems to me that this is a defect in the SQM/CEIP component, but the issue does not consistently occur is all scenarios, which appears to be an excuse to leave the defect uncorrected, so we have to implement ugly workarounds.. :(
Don
(Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!) -
User Profile Service failed to logon
I have Windows 7 on my laptop. I went to log on as usual and when I typed in my password and hit enter it would not work and a message appeared saying: User Profile Service failed to log on.
I went to Microsoft support and found an article with suggested solutions for this problem. I followed the first solution, started my computer in safe mode, backed up my registry on a USB, and made changes to file names by renaming them in the registry editor.
After making these changes I restarted my computer and it would let me log on. All my files on my desktop seemed to be there but all of the program I have installed asked me to re-register them which I did not feel like doing at the moment. So I shut down
my laptop and decided to do it later.
When I restarted my laptop I was able to log on but when it loaded my desktop is a blank blue screen and the only items left are the recycling bin and my Itunes. It will not let me access any programs, my documents, my computer, the control panel - nothing.
It says I do not have permission to access.
When I try to load the backup registry I saved on my USB it says that the backup was unsuccessful and it will not load.
Not really sure what to do at this point, have I lost everything on my computer or is this fixable?
Thanks.Hi Julianne_27_Chambers,
Have you got other administrator accounts in this machine ?
According to your description,it seems that the present user account profile has corrupted .
We can create a new administrator account and then login with it .Then we can refer to the following link to fix the corrupted user profile .
Fix a corrupted user profile
http://windows.microsoft.com/en-hk/windows/fix-corrupted-user-profile#1TC=windows-7
Best regards
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected] -
Hi!!
Has anybody had this problem? I want to get into safe mode, but the F8 key doesn't do anything. Is there any way to access system restore without logging on? Windows 7 64bit
Any ideas on how to solve this problem? Thanks!!Hi Julianne_27_Chambers,
Have you got other administrator accounts in this machine ?
According to your description,it seems that the present user account profile has corrupted .
We can create a new administrator account and then login with it .Then we can refer to the following link to fix the corrupted user profile .
Fix a corrupted user profile
http://windows.microsoft.com/en-hk/windows/fix-corrupted-user-profile#1TC=windows-7
Best regards
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
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