User view output in IE and the output is in portrait but should be in landscape

No issue create BI template.  Completed successfully run in oracle 11.5.10.2 and able to print it out in landscape as expected..  BUT when user click the "view output" button.  The IE pop up open the output file.  when user either save it or print it, it will save and print in Portrait even the BI template is landscape.  Anything I can do to "fix" it so user save and print the output from IE stay in landscape?
Fushan

First, I would try disabling any Add-ons like Adblock Plus, or NoScript.
Second, possibly try disabling anti-virus
Third, if that didn't do it, I would then Restart FF in Safe Mode, and see if that worked.
Then, re-enable each individually, to see which is causing it.

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