Users are not able to save pdfs after editing - Adobe XI. They do not use the Win7 explorer preview pane. If they completely close the Win7 explorer window, they can save - Adobe XI thinks the preview pane is open when it is not.

Users are not able to save pdfs after editing. Product is Adobe XI, OS is Win7 64-bit. When saving, an error pops up that the file cannot be saved, it is in use. If they save as a different name, it works. Found several forums/blogs/etc that suggest the problem can be solved by closing the Window7 explorer preview pane. They don't use the preview pane. I figured out that if they completely close the explorer window, they can save. But this means they have to open and close explorer for each file.

Hi, I would like to chime in and say that this problem has not yet been resolved. It is extremely annoying when all I do is highlight a document in the file explorer and I get 5 errors (evenly spaced out about 20 seconds apart telling me that "Microsoft
Word Cannot Start (24)". These errors persist even after windows explorer and word are closed. And I don't want to start terminating processes just to make them stop every time.
I'm a little frustrated with this problem and the other problems I've encountered with MS Office 2013 with file corruption, crashing, 2010 compatibility issues, and the whole host of errors when trying to actually do WORK with Word.
I do work with long, complex reports in Word because that's the best way available for myself (and my coworkers) to use. However, I sincerely regret upgrading to Office 2013 because of it. I love it, all of its features, and its interface, but I simply cannot
use it without problems.
Submitting an official complaint whenever the phone reps start up again in the morning.

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