Using Apple TV for first time - to rent a movie. Logged in successfully - billing info updated. Keep getting message to log into Itunes on PC - movie won't load on TV

using Apple TV for first time - to rent a movie. Logged in successfully - billing info updated. Keep getting message to log into Itunes on PC - movie won't load on TV -
any advice?

3GB for a movie? That's almost equivalent to an original DVD.
Have you checked in the Recently Added playlist?
I think this is possibly linear. Select 'normal' in HB, iTunes accepts it; select 'high quality' in HB iTunes doesn't. I can't say why; I don't have any video that anywhere approaches 3GB in size. If that's how iTunes behaves I don't see you have too many options. You either select normal and it works, or you select HQ and live with playing the movie outside of iTunes.
I won't ask what movie because any help with illegally ripped copy protected DVDs is strictly prohibited by the Terms of Use so I'm assuming this is a 6 hour video of your puppy playing on the floor.

Similar Messages

Just hooked up new apple tv for first time. able to connect to internet (netflix, youtube) but not able to connect to my itunes account via home sharing. apple tv tells me to make sure computer's itunes has home-sharing enabled, which it does. any advice?

Just hooked up new apple tv for first time. able to connect to internet (netflix, youtube) but not able to connect to my itunes account via home sharing. apple tv tells me to make sure computer's itunes has home-sharing enabled, which it does. any advice?

Have done both suggestions, still not working. Could it have somehting to do with my local network? I am using a wireless Internet provided by my apartment building so not sure if apple tv and my computer are not technically on the same "local network?"
apple tv and main computer are connecting to Internet fine. Just cannot see my itunes on apple tv.
any other advice? My itunes is turned on to home sharing. i entered the same apple itunes account into aple tv. but appletv keeps saying my computer's home sharing is not turned on...but it is.

HT5538 Every time I try to use apple ID for face time I got an error message "the username or password was incorrect" although they are right and I use them in App Store and I cloud even after resetting my password

Every time I try to use apple ID for face time I got an error message "the username or password was incorrect" although they are right and I use them in App Store and I cloud even after resetting my password, the problem happens also with iMessage . Please help

For what it's worth, you posted this in 2011, and here in 2014 I am still having this same issue. Over the last two days, I have had to unlock my apple account 8 times. I didn't get any new devices. I haven't initiated a password reset. I didn't forget my password. I set up two factor authentication and have been able to do the unlocking with the key and using a code sent to one of my devices.
That all works.
It's this having to unlock my account every time I go to use any of my devices. And I have many: iMac, iPad, iPad2, iPad mini, iPhone 5s, iPod touch (daughter), and my old iPhone 4 being used as an ipod touch now. They are all synced, and all was working just fine.
I have initiated an incident with Apple (again) but I know they are just going to suggest I change my Apple ID. It's a simple one, and one that I am sure others think is theirs. I don't want to change it. I shouldn't have to. Apple should be able to tell me who is trying to use it, or at least from where.
Thanks for listening,
Melissa

Just bought and set up my Apple TV, for first time great picture But no Sound efter on Netflix or U tube

I Just set up my new Apple tv for first time great picture but no sound,
neither on netflix or U-tube very very disappointed in Apple

Hi Winston churchill,
I have 2 HMDI ports on my tv, i moved my apple tv to the other hmdi port and problem solved thank you

Using wall charger for first time I get error message "charging not supported by this accessory." Been using since December and not seen this before.

Using wall charger and am now getting error message "charging not supported by this accessory." Have been using since December and this is first time I have encountered this.

Did you look to see if there is debris or dust causing the problem? Get a flashlight and take a look to make sure.
Is there something in the USB end of the cord perhaps?
You didn't answer this question ....Are you using the charger and cord that came with your iPad?
You could try changing cords if you have another one available to see if it is the cord. Have you tried connecting to your computer to see if you get the same message?
You could try a hard reset by holding down on the sleep and home buttons at the same time for about 10 seconds until the Apple logo appears, let go of the buttons and let the iPad restart. Then try the charger again.

Just used iMovie HD for first time on mac pro

ugh! locked up first time loading. very sluggish camera controls. will research this on the iMovie forum as well, but has anyone experienced this here? almost as if it were not universal.

I have been using it with no problem. Maybe it is related to the camera you are using as opposed to the program itself. I have a Canon Optura.

HT1689 Cannot install updates as get message Cannot connect to iTunes Store each time I try. Have updated to ios6 and can download

Can anyone explain how I can install updates for the apps on my iPhone when I keep getting the message 'Cannot connect to iTunes Store', yet I can view music & films and still download new apps?

The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
If there are multiple apps trying to download at once, only one can download at a time and the rest say "Waiting" until it is then their turn. Try this. Double tap the icon of the Waiting app, and it should resume the download.
How to Solve the Problem of An iPad App Download Stuck on “Waiting”
http://ipadacademy.com/2012/06/how-to-solve-the-problem-of-an-ipad-app-download- stuck-on-waiting
Another thing to try - Turn the iPad Off & then back ON.
If that doesn't work:
• Log out of your iTunes store account. Go to Settings > Store > Sign Out Then press the Home button.
• Then press and hold the Home and Sleep buttons simultaneously and don't release them when it brings up the Turn Off screen; keep holding them until the Apple logo appears.
• After restart, the Waiting should be gone.
 Cheers, Tom

New P-book: OK to use while charging for first time?

Hi All,
I'm getting my Powerbook today. Can I plug it in and set it all up while it's charging, or SHOULD I wait until it's fully charged? Thanks in advance for anyone's help.
-Mike

No, this will not do any damage. The thing you should do though is after that first charge is complete, go ahead and drain down to zero percent, so that it will be calibrated.
People who leave the battery charged in all the time while using the computer, do not have the battery go bad because they are using it plugged in. The reason it goes bad in that situation is because they aren't keeping the juices flowing in the battery! They don't take it off the A/C, the chemicals don't keep moving, so that shortens the life. That is why you should use a portable, not connected to A/C at least one or two times per week to at least 70 percent (use 25 to 30 percent of battery) or so.
However, the actual using of the machine while connected to A/c is no problem. Just be sure to regularly use it via battery too, to keep the chemicals moving.

Using my hotspot for first time and when configuring devise it asked for MAC address

I dont have a MAC. I want to use this on a Mini laptop. I am adding my first device. I live in the country and dont think any one elses computer will hook to this hotspot. . I am leaving on vacation tomorrow and need for this too work.

Personally, I use the MAC filter. Go into network on your mini and you can find that devices MAC address.
MAC address has nothing to do with Apple.

Cannot override codebase to use local files for first time installation.

I have an application that is installed via a JNLP link. The application is about 200MB and we use a web start so that each time the application starts it checks for updates in the configuration and downloads them if necessary.
I have a requirement to provide an offline installation on CD as some of our users have very slow connection speeds and it's taking over an hour to download the binaries.
I am trying to do the install using the command line javaws -import -codebase <linktolocaldir> <linktojnlp>
I need to use the jnlp on the sever so that the configuration files are checked and downloaded each time it starts.
However the local codebase is never used - the dialog always says that it is downloading from the server, I can only get it to install from the local drive if I change the path directly in the JNLP (which is no good as I need to keep this path pointing to the server)
Is there any other way to override the codebase for the initial installation?
Any help much appreciated.

Here are the guides I've used to do mine:
How to use the Java Web Start CD-Install feature ? http://download.oracle.com/javase/1.5.0/docs/guide/javaws/developersguide/cdinstall.03.06.html
Distributing a Java Web Start Application via CD-ROM http://blogs.oracle.com/CoreJavaTechTips/entry/distributing_a_java_web_start
Distributing a Java Web Start Application via CD-ROM (same as above) http://www.java.net/pub/a/today/2008/07/10/distributing-web-start-via-cd-rom.html

HT4108 Using av adapter for first time..

I have bought a av adapter for my iPad 2 but when I tried to connect it it keeps on coming up accessory not supported..can anyone tell me what to do.?

What do you mean they do not play on your Shuffle? You may need to change playlists in order to hear your podcasts. See page 25 of your iPod's User Guide for more information.
http://manuals.info.apple.com/en_US/iPod_shuffle_4thgen_User_Guide.pdf
B-rock

Exception using ATG CSC for first time after installation/configuration

Hi,
I am getting the below error when i try to hit the csc url(http://localhost:8080/agent/). I have just installed/configured ATG CSC in my machine. Any help on this is welcome.
SOURCE EXCEPTION:
javax.servlet.ServletException: Can't find component named: /atg/agent/userprofiling/AgentProfileFormHandler
at atg.droplet.DropletDescriptor.setPropertyValue(DropletDescriptor.java:708)
at atg.taglib.dspjsp.SetValueTag.doStartTag(SetValueTag.java:282)
at org.apache.jsp.accessDenied_jsp._jspx_meth_dspel_005fsetvalue_005f0(accessDenied_jsp.java:1289)
at org.apache.jsp.accessDenied_jsp._jspx_meth_dspel_005fpage_005f1(accessDenied_jsp.java:995)
at org.apache.jsp.accessDenied_jsp._jspService(accessDenied_jsp.java:299)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:387)
at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:320)
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:266)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at atg.servlet.pipeline.TailPipelineServlet.service(TailPipelineServlet.java:148)
at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135)
at atg.servlet.pipeline.DispatcherPipelineServletImpl.service(DispatcherPipelineServletImpl.java:253)
at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135)
at atg.servlet.http.CookieBufferServlet.service(CookieBufferServlet.java:97)
at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135)
at atg.userprofiling.ExpiredPasswordServlet.service(ExpiredPasswordServlet.java:356)
at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135)
at atg.servlet.pipeline.MimeTyperPipelineServlet.service(MimeTyperPipelineServlet.java:206)
at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135)
at atg.droplet.DropletEventServlet.service(DropletEventServlet.java:606)
at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135)
at atg.servlet.sessionsaver.SessionSaverServlet.service(SessionSaverServlet.java:2425)
at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135)
at atg.userprofiling.AccessControlServlet.service(AccessControlServlet.java:602)
at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135)
at atg.userprofiling.PageEventTriggerPipelineServlet.service(PageEventTriggerPipelineServlet.java:169)
at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135)
at atg.userprofiling.SessionEventTrigger.service(SessionEventTrigger.java:490)
at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135)
at atg.userprofiling.ProfileRequestServlet.service(ProfileRequestServlet.java:436)
at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135)
at atg.servlet.pipeline.DynamoPipelineServlet.service(DynamoPipelineServlet.java:469)
at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135)
at atg.servlet.pipeline.URLArgumentPipelineServlet.service(URLArgumentPipelineServlet.java:280)
at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135)
at atg.servlet.pipeline.PathAuthenticationPipelineServlet.service(PathAuthenticationPipelineServlet.java:370)
at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135)
at atg.userprofiling.sso.PassportServlet.service(PassportServlet.java:561)
at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135)
at atg.servlet.security.ThreadUserBinderServlet.service(ThreadUserBinderServlet.java:91)
at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135)
at atg.dtm.TransactionPipelineServlet.service(TransactionPipelineServlet.java:212)
at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135)
at atg.servlet.pipeline.HeadPipelineServlet.passRequest(HeadPipelineServlet.java:1097)
at atg.servlet.pipeline.HeadPipelineServlet.service(HeadPipelineServlet.java:779)
at atg.servlet.pipeline.PipelineableServletImpl.service(PipelineableServletImpl.java:250)
at atg.filter.dspjsp.PageFilter.doFilter(PageFilter.java:227)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at atg.servlet.GenericFilterService.doFilterChain(GenericFilterService.java:599)
at atg.servlet.GenericFilterService.handleDoFilter(GenericFilterService.java:462)
at atg.servlet.GenericFilterService.doFilter(GenericFilterService.java:409)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:230)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:175)
at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:179)
at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:84)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:104)
at org.jboss.web.tomcat.service.jca.CachedConnectionValve.invoke(CachedConnectionValve.java:156)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:241)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:844)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:580)
at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:447)
at java.lang.Thread.run(Thread.java:662)
20:41:35,752 ERROR [DynamoServlet]
javax.servlet.jsp.JspTagException: java.lang.NullPointerException
at atg.svc.taglib.stateholder.RestoreStateTag.doStartTag(RestoreStateTag.java:81)
at org.apache.jsp.error_jsp._jspx_meth_svc_002dui_005frestoreState_005f0(error_jsp.java:766)
at org.apache.jsp.error_jsp._jspService(error_jsp.java:240)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:387)
at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:320)
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:266)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:687)
at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:469)
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:403)
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:301)
at org.apache.jasper.runtime.PageContextImpl.doForward(PageContextImpl.java:699)
at org.apache.jasper.runtime.PageContextImpl.forward(PageContextImpl.java:670)
at org.apache.jasper.runtime.PageContextImpl.doHandlePageException(PageContextImpl.java:811)
at org.apache.jasper.runtime.PageContextImpl.handlePageException(PageContextImpl.java:784)
at org.apache.jsp.accessDenied_jsp._jspService(accessDenied_jsp.java:307)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:387)
at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:320)
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:266)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at atg.servlet.pipeline.TailPipelineServlet.service(TailPipelineServlet.java:148)
at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135)
at atg.servlet.pipeline.DispatcherPipelineServletImpl.service(DispatcherPipelineServletImpl.java:253)
at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135)
at atg.servlet.http.CookieBufferServlet.service(CookieBufferServlet.java:97)
at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135)
at atg.userprofiling.ExpiredPasswordServlet.service(ExpiredPasswordServlet.java:356)
at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135)
at atg.servlet.pipeline.MimeTyperPipelineServlet.service(MimeTyperPipelineServlet.java:206)
at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135)
at atg.droplet.DropletEventServlet.service(DropletEventServlet.java:606)
at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135)
at atg.servlet.sessionsaver.SessionSaverServlet.service(SessionSaverServlet.java:2425)
at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135)
at atg.userprofiling.AccessControlServlet.service(AccessControlServlet.java:602)
at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135)
at atg.userprofiling.PageEventTriggerPipelineServlet.service(PageEventTriggerPipelineServlet.java:169)
at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135)
at atg.userprofiling.SessionEventTrigger.service(SessionEventTrigger.java:490)
at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135)
at atg.userprofiling.ProfileRequestServlet.service(ProfileRequestServlet.java:436)
at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135)
at atg.servlet.pipeline.DynamoPipelineServlet.service(DynamoPipelineServlet.java:469)
at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135)
at atg.servlet.pipeline.URLArgumentPipelineServlet.service(URLArgumentPipelineServlet.java:280)
at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135)
at atg.servlet.pipeline.PathAuthenticationPipelineServlet.service(PathAuthenticationPipelineServlet.java:370)
at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135)
at atg.userprofiling.sso.PassportServlet.service(PassportServlet.java:561)
at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135)
at atg.servlet.security.ThreadUserBinderServlet.service(ThreadUserBinderServlet.java:91)
at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135)
at atg.dtm.TransactionPipelineServlet.service(TransactionPipelineServlet.java:212)
at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135)
at atg.servlet.pipeline.HeadPipelineServlet.passRequest(HeadPipelineServlet.java:1097)
at atg.servlet.pipeline.HeadPipelineServlet.service(HeadPipelineServlet.java:779)
at atg.servlet.pipeline.PipelineableServletImpl.service(PipelineableServletImpl.java:250)
at atg.filter.dspjsp.PageFilter.doFilter(PageFilter.java:227)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at atg.servlet.GenericFilterService.doFilterChain(GenericFilterService.java:599)
at atg.servlet.GenericFilterService.handleDoFilter(GenericFilterService.java:462)
at atg.servlet.GenericFilterService.doFilter(GenericFilterService.java:409)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:230)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:175)
at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:179)
at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:84)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:104)
at org.jboss.web.tomcat.service.jca.CachedConnectionValve.invoke(CachedConnectionValve.java:156)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:241)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:844)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:580)
at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:447)
at java.lang.Thread.run(Thread.java:662)
Caused by: java.lang.NullPointerException
at atg.svc.taglib.stateholder.RestoreStateTag.doStartTag(RestoreStateTag.java:75)
Thanks
Edited by: 979965 on Jan 4, 2013 7:22 AM

This could be a effect of some earlier exception. Can you look through the log to see if other exceptions are thrown.
You might also want to search AgentProfileFormHandler in your log to see if an exception is thrown while initializing the component

I keep getting messages to sign into iCloud and sign in with my Apple Id. It happens on all my devices (MacBook Pro, iPhone 5 and Ipad mini. When I enter my password it will say password incorrect. I reset it through email it works for a day then repeats.

How do I rectify this situation, it is really frustrating having to reset my Apple id and icloud password every two days.

It sounds as if your account has been compromised. I would recommend logging into those accounts from your computer and their websites and changing your password.

HT201250 i am using for first time the time machine and an external hard drive because I want to erase my macbook and start from zero files. do i keep my files in the portable hard disk when I connect it again with the macbook or the time machine will era

i am using for first time the time machine and an external hard drive because I want to erase my macbook and start from zero files. Am i keeping my files in the portable hard disk when I will connect it again with the macbook or the time machine will erase all?
I would like to know if after I erase all my data, empy hard drive inside the macbook, the time machine will erase all my files that I have saved in my "WD "My passport" external hard drive

Welcome to Apple Support Communities
Time Machine has to erase the external disk in order to make backups. Before setting Time Machine up, copy the files of your external disk to the hard disk of the Mac in order not to lose them, and then, set up Time Machine. The first backup will start automatically.
If you want more information about Time Machine, read the Pondini's site > http://pondini.org

Using iPod shuffle 4th generation for first time and receiving the error : one of the USB devices attached to this computer has malfunctioned, and windows does not recognize it. For assistance in solving this problem, click this message

Using iPod shuffle 4th generation for first time and receiving the error : one of the USB devices attached to this computer has malfunctioned, and windows does not recognize it. For assistance in solving this problem, click this message.
Using win 7 and latest iTunes [10.6.3]. Have already gone through below links and did not find any solution.
http://support.apple.com/kb/HT2292
http://support.apple.com/kb/TS1369
http://support.apple.com/kb/HT1923
http://en.kioskea.net/forum/affich-17997-ipod-not-detected

I was hoping it would be something like a USB device conflict, but now the shuffle is the only thing connected...
This article was one of the ones you linked to above in your initial post
http://support.apple.com/kb/TS1369
Under Part 9. Verify that USB drivers are installed, did you try the steps in If only "Unknown Device" appears? That appears to be your situation.
Also, you said that the shuffle initially worked well enough to do a sync, then it had the same problem again. If you can get it to work again initially, before doing anything else, try the following. Select the shuffle in the iTunes sidebar, under DEVICES. Over to the right, go to the Summary tab. By default, the checkbox for Enable disk use should be unchecked. If so, check it and Apply the change. See if that makes any difference.
(If Enable disk use was already checked, try unchecking it and Apply the change. Basically, set it the "other way" and see if there is any improvement.)
NOTE: When disk use is enabled, you have to eject the iPod in iTunes before disconnecting it physically.
If the disk use change makes a difference, that may provide a clue about the actual cause.

Using Apple TV for first time - to rent a movie. Logged in successfully - billing info updated. Keep getting message to log into Itunes on PC - movie won't load on TV

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