Using Blackberry as a Mass Storage Device is not working at all. Please advise

It does not show up in My computer.It shows up in the device managers under Universal Serial Bus Controllers as
Blackberry Smartphone I would like to be able to have access to my media card without  having to use my storage card reader.I went to computer management to see if it is a drive mapping issue, but it does not even show up there so there is no letter to assign.
I have made sure that The media card is formatted.
I have a Blackberry 8310
Media Support is set to ON
Mass Storage Mode is ON
and Auto Enable Mass Storage Mode When Connected is set to YES
It is a 4GB sandisk micro sd
The bberry is not locked.
Encryption mode is not enabled.
I do not have Acronis installed or an Iso mounters to cause any conflicts.
I am not using any network drivers.
Nothing else in plugged into any of the other ports
There are only two on my laptop and I have tried both usb ports.
It is plugged directly to a usb port and not into a hub.
My Computer's OS is XP Pro SP3
Also to reiterate, I am able to take the card out of the bberry and read it no problem through a card reader, but
that is annoying since you are supposed to be able to use see the blackberry as a mass storage device through
And just recently as a test,I tried plugging in another blackberry, a 8800 and that one popped up no problem as a removable device in my computer. What I do not get is why Roxio Media Manager can see the 8310 and copy files over and the device manager has it listed as a smart phone under the Universal Serial Bus Controllers list. This is bizarre.
Message Edited by rllngriver on 11-19-2008 09:28 PM

Hi and welcome to the forums!
GREAT FIRST POST!! Very clear and specific. You don't know how rare that is
Is the laptop in a docking bay?
Content "encryption" meaning Content protection is turned off, right?
Are you able to backup and sync with the Desktop software?
Do you have the correct folders on the card?
Blackberry, music, ringtones, pictures, videos, voice notes?
(blackberry has to be first).
Last one, how did you format the card?
Update device drivers manually:​ayKC&docType=kc&externalId=KB13336&sliceId=SAL_Pub​...
Message Edited by Bifocals on 11-19-2008 08:36 PM
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

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