Using Charm with CTS+

Hi experts,
I would know if it's possibile configure the change request management to manage non-abap transport. I have a PI landascape (abapjava) where I configure the CTS. I would know if I can implement CHARM in my solutionmanager in order to manage the abap and non-abap transport in the PI landscape. I didn't find specific documentation in sdn or sap notes.
Please can anyone help me?
thanks
giovanni

Hi Giovanni,
Its very much possible,
Since you have already implemented CTS+, It should be infact easy for you to have the CHARM done with solution manager.
What matters for chaRM is the Strategy(technniques) you need to adopt for controlling transports.
I believe, It should be the normal configuration of ChaRM.
Thanks,
Jagan

Similar Messages

Using ChaRm with 2 Development (source) systems

Good Day;
Before I get into the full description of an issue we are facing. I would like to know if anyone out there is using ChaRM and has 2 development systems defined.
Regards
Don

Thanks Avinash
This is the problem I am having
We have 2 landscapes each with a development and quality system. Also there is a single volume test system. Both landscapes point to a single production system. So it would look like this
DW3           DW4
QW1           QW2
           VW1
            PW1
The DW3 landscape is defined as the production landscape (normal releases) and the DW4 landscape is defined as the emergency landscape. The emergency landscape is synchronized with the production landscape during a normal release.
The migration path for a normal release would be DW3, QW1, VW4, (now synchronizing) DW4, QW2, PW1.
The migration path for an emergency fix would be DW4, QW2, VW4 (if performance testing is required), PW1.
All these systems are defined in the ChaRM landscape
When a task list is generated, you are asked which development system, DW3 or DW4. When the task list is generated, it starts at DW4, QW2, PW1, DW3, QW1, PW1 (We have not defined a volume VW4 system in or test landscape).
As well when a creating a transport, and DW3 is selected, ChaRm generates an error stating the task list is out of sequence,
You will notice that the task list goes to PW1 twice. Is there a way to generate the task list in the correct order. DW3, QW1, DW4, QW2 and PW1.
Regards
Don Newton

Does anybody use ChaRM with their BW system?

We are looking to implement Charm for our BW system and I am looking for somebody that has experience with this. For example if you extract a new field from your ECC system and transport it via Charm, does the system recognize that this transport needs to finish generating the data in BW before it moves the next transport in line? Or do you have to manually import these transports into BW?

Horst,
We already have Charm for ECC, CRM, SCM, Portal and the setup is not really a problem. The issue I have around BW is really a different one. Today, without Charm, we have the issue that the transports are not going in in the sequence that they are released (the BW manager gives us the sequence he wants them to be moved) and that in between transports we have to wait until the generation of data in BW is done, before the next transport can move. This takes a lot of time and as this needs to be done in off hours it keeps a person busy on the weekend, which ideally I want to avoid going forward as we are not staffed for that.
So my question is if we are doing something wrong in general around the transports we do for BW (so that we have to wait and change transport sequences and do stuff manually) and if Charm is only going to make it worse....
Looking for tips and tricks on how we can get this to go automated... . How can we get this to improve?
Can you give me a few details on how your transports are going through for BW and if you encounter any of the above problems or how you might have resolved them?
Thanks for your reply and thoughts on this
Martina

ChaRM and CTS+ integration

Hello Experts,
Is it possible to integrate ChaRM with CTS+ ? i.e. Java transports can also be controled from ChaRM same as ABAP. Can anyone list steps needed to perform to achieve this. a Step-by-step guide will be appreciated.
Thanks in advance.
Regards,
Swapnil

Hi Swapnil,
According to SAP this is possible. Please have a look at the document in service.sap.com -> Media Library -> Technical Papers -> "How to Set up and Use eCTS/ChaRM Solution Manager 7.0 SP12"
Would be interested to hear how you get on.
Regards, Chris.

Using ChaRM in specific projects

Hi all,
We are configurating ChaRM 7.1, SP8.
In begining we would like to turn on ChaRM controls in some projects, like pilot.
We want to work with some Project without ChaRM´s controls, with manually transport.
After this we will use ChaRM controls for all projects.
Is it possible?
Thank you very much for your support.
Adriana

Hi Adriana,
To use Projects without chaRM control even after ChaRM is activated please make the following project swithces need to me activated. as shown in the below screen,when you choose Activate Change Request Management for a project, an IMG project is generated in the development system of the assigned logical component. This IMG project generates a CTS project in each assigned client
Project status switches for these CTS projects are automatically deactivated when a task list is generated. This means that the transport requests for the corresponding CTS projects cannot be created, exported, or imported. The figure shows the generated IMG project in the assigned development system and the CTS status switches belonging to the related CTS project.
Click on the Pen icon pointed in the screen and change the CTS Project Status Switch so that you can use for manual transports and again change to "X" to se ChaRM control transports.
Regards,
Vinod Palli

ChaRm and CTS+ configuration

Hello Experts,
Can anyone forward ChaRm and CTS+ configuration document to me, I have received Business requirments and trying to configure the same. I would appreciate step by step configuration guide for both.
Thanks in advance.
Regards,
Swapnil Lakhe
lakhess<at>gmail

Hi,
Please find the below steps for Charm confirguration :
1.SAP Solution Manager Implementation Guide  SAP Solution Manager  Basic Settings  SAP Solution Manager System  Activate Integration with Change Request Management
Click on the Execute icon with the text Activate Integration with Change Request Management
Double click the Activate Change Request Management and set up client
It will show the following window type your Change Request Management Client Number
Click on the Integration Solution Manager
If you have different system for Change Request Management gives the RFC destination for that System.
Click back button
Double click on the Integration Change Request Management
You have to maintain the following data here
Column 1: Application: CHARM
Column 2: + : W
Column 3: RFC Destination: NONE
Column 4: + : CUST620
Column 5: + : 1.0
2.SAP Solution Manager Implementation Guide  SAP Solution Manager  Scenario-Specific Settings Change Request Management  Standard Configuration 
General activities
Click on the Execute button with the text u201CActivate BC Sets u201C
It will take us to SCPR20 Transaction which is used to Activate the BC sets
Select the BC set SOLMAN40_CHARM_BASICFUNC_001 , it is for solution manager version 4.0
Click on the Activate Button
Create a Request for Activating the BC Set
Click Save button to assign with a TP .Other wise Create a new Transport Request (TP).
In Overwrite Data Box, select the Overwrite data, and in Activation Mode box select Expert Mode Option , Click on OK Button to activate this BC set.
3.SAP Solution Manager Implementation Guide  SAP Solution Manager  Scenario-Specific Settings Change Request Management  Standard Configuration 
Transport Management System.
In Order to do all the Settings under the Transport Management System do follow the steps.
All the below settings has to be done in satellite system not solution manager
1.     Define Transport Routes for System Landscape
Go to Transaction STMS
Choose Overview -> Systems.
Double-click each system.
The Display TMS Configuration: System <system ID> screen appears.
Select the Transport Tool tab page.
If the entry CTC does not appear in the Parameters column, enter it there, and then in the Value column, enter 1.
Save your entries.
Configure Transport Strategy
Go to Stms Transaction
Go to Menu Overview  Transport Route
Doubt click on Each System . In the Transport strategy group box, select Single transports
(since only Import Single and Import Project All are used).
In the Quality assurance group box, deselect Delivery after confirmation
1.     Choose Continue.
Activate TMS Trusted Services
Choose Overview -> Systems.
Choose Goto -> Transport domain.
In Management Tab
In Security Options group box
Click on Trusted Services Active
Go to QA Approval Procedure
You should not assign any QA approval system there
Save your Entries
Call Transaction STMS.
Choose Overview  Systems. The system overview appears.
Choose SAP System  Create  Domain link.
The dialog box Request for Linking 2 Domains appears.
Enter the system name, host name and system number of the domain controller you want to link to, and then confirm your entries.
Your SAP System performs the following actions automatically:
o     Generates the required RFC destinations.
o     Sends the address data of the controller to the controller in the other domain.
You can now see that you have requested the domain link to the other domain in the system overview.
Click the Distribute and Activate TMS Configuration ICON on the Application Toolbar
After that Go to SAP System  Check  Connection Test, transport directory and transport tool
Check all once whether it is having inconsistency.
4.Check Configuration of Transport Domain
Log on to every domain controller that is connected to your transport landscape.
Call transaction STMS
Apart from the information "You are logged onto the domain controller", you should not be able to see other messages or warnings.
Generate RFC Destinations to Client 000
Call Transaction SMSY.
Go To Landscape Components
Go to your Satellite System
Click on the Domain Controller System
In the Right side Tab strip, Click on the Clients, Select 000 client Click on RFC generate Button
Give the User name for Read Access and Change Manager
Click the OK Button to Continue
Add Import Authorization to Operator/Administrator
Make sure that the operator and administrator users in client 000 of the target systems have the same name as their user in the Solution Manager   system.
Assign import authorization to the operator and administrator users in client 000 of the target systems (SAP_CHANGEMAN_OPERATOR and SAP_CHANGEMAN_ADMIN roles).
5.Set Project Assignment of Requests as Mandatory
If you want to enable your change request project is mandatory while creating a request for workbench or customization object, follow the steps
Go to Transaction
/N/TMWFLOW/CMSCONF
Select the Change Request Management System
Double click on the Project Assignment column
A new windows opened as follows
In the Attribute Required for Requests Box , Select Mandatory on the Default for all clients List
In the Client u2013Specific Setting Activate the tick mark of the Right side of the Table Control
6.Change Transport Request Option
Requirements
u2022     Repository changes are permitted in the system where you want to change the transport request option. (If they are not, proceed as described in SAP Note 327351.)
u2022     You do NOT use template projects.
Go to Transaction SE38
Enter the following Program   SAPLSCMA
Click on the Display Button
Click the Find icon and type the following keyword,
G_ACTIVATE_CORRECTION_SYSTEM
Click on the OK Button to search
Using Modification, Edit the Program in Change Mode
Delete the following lines ,
message id sy-msgid type sy-msgty number sy-msgno
                with sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
And Insert the following lines ,
no_automatic_recording = 'X'.
Call Transaction SCC4
Select the Change Request Management Client and Click the Display ICON.
Go to Transaction SE 11
Enter the table SCMATREED
Choose Display
In Menu Click on Goto -> Indexes,
Choose Yes in the dialog box, and enter the index name 001, and the following short description: Index for Node in SCMATREE.
Maintain Number Ranges
Go to Transaction SNRO
Enter Object Name /tmwflow/M
Click on Number Range Button on the Application Toolbar
Click on the Change Intervals Button
For the new interval, enter 01, and use the F4 Help function to select a value for the From Number field.
The system returns 000000001 to 999999999.
Save the Entries
Come to the SNRO First Screen again; follow the same procedure for the following objects
/tmwflow/d and /tmwflow/v.
SAP Solution Manager Implementation Guide  SAP Solution Manager  Scenario-Specific Settings Change Request Management  Extended Configuration  Schedule Manager
( Note in HLL We have using the Standard SAP Variants )
Create Customer-Specific Variant for Task Lists
Click on the Execute button
To Create a New Entries, Click on the Create New Entries Button
Type the Variant Name in the Variant Column Starts with the name space of u2018Zu2019, and in the Description Column you can maintain the description
Define Additional Tasks for Task Lists
Create Customer-Specific Header and Footer Tasks
Install Template Report
For all the above Refer IMG Node, follow the Steps
SAP Solution Manager Implementation Guide  SAP Solution Manager  Scenario-Specific Settings Change Request Management  Change Transaction
Check Installation Activities
Make sure that you have performed the iBase IMG acitivities before you proceed with the Change Transaction IMG activities: SAP Solution Manager -> Basic Settings -> SAP Solution Manager System -> Service Desk -> iBase.
Check the all the following settings has been done .
Initially Create and Assign the Component Systems as iBase Components
Manually Create and Assign the Component Systems as iBase Components
Assign Business Partners to iBase Components
In the following Link all the Settings comes with BC Set.
SAP Solution Manager Implementation Guide  SAP Solution Manager  Scenario-Specific Settings Change Request Management  Change Transaction
USER Authorization
Administrator
SAP_CM_SMAN_ADMINISTRATOR
Change Manager
SAP_CM_SMAN_CHANGE_MANAGER
IT Operator
SAP_CM_SMAN_OPERATOR
Developer
SAP_SOCM_DEVELOPER
Regards
Sreedhar Reddy.A

How to configure TMS for ChaRM with Customizing routes?

Hi Experts,
We have succesfully configured three system landscape TMS for ChaRM for several pipelines already. Now we are facing a situation where TMS is as follows:
DEV to QAS contains routes:
Customizing: ZEBP => 100
Transport: ZDEV => 100
Customizing: ZSUS => 200
Transport: SAP => 100
The question with these is how to add ZEBP and ZSUS to ChaRM configuration?
QAS to PRD:
Delivery: 200 => 200
Delivery: 100 => 100
Here the question is how to enable transports between 200s alongside 100?
When looking at SMSY in SolMan, SUS is a logical system only.
Has anyone of you come across a situation like this? I'm glad for any hints you may give me!
Our SolMan is 4.0 SP13.
Best Regards,
Auli

Hi
in my opinion you can configure it the following way:
Customizing: ZEBP => 100
Transport: ZEBP => 100 (not ZDEV)
Customizing: ZSUS => 200
Transport: SAP => 100
Then assign ZEBP as default transport layer for client 100 and ZSUS for client 200.
It is not possible to configure ZEBP and ZDEV for client 100 if you want to use charm
regards, Andy

ChaRM and CTS+ for EP 7.0 in SolMan

Hi,
I've been trying to get CHaRM working for EP 7.0 in our SolMan systems for a while, but have not been able to get it working. I've read through and followed all the documentation on the resources page here, the Solution Manager documentation on help.sap.com and service.sap.com and all the notes I can find. We are running SolMan 7.0 SPS 17, and the Portal is on NW7.0 SPS 15.
I have configured SMSY, populated from SLD and assigned to a system (I've tried NETWEAVER 7.0 - Enterprise Portal main instance, and ERP 6.0 - SAP XSS main instance) and assigned the dev and prod systems to a locical component.
I have configured STMS, a single client independant consolidation route from dev to prod. The dev system is defined as a Non-ABAP "source system" in TMS, and I've set the communication system to be the solman system/client.
The CTS+ config all seems to work, I can create/release transports and add objects to transports from the EP dev system.
When I try to implement ChaRM, I create a new maintenance project. I add the portal landscape component to it, and activate change management. This works. When I try to create the task list, it fails trying to create the project IMG for the system. It gives me the error -
IMG project creation error -> see long text
Message no. /TMWFLOW/TASKLIST164
Diagnosis
You want to create a new maintenance cycle. An error has occurred.
When you create a maintenance cycle for a maintenance project in the Solution Manager (SMI project), a project is created in the Central Transport System (CTS project), per logical development system. This CTS project is required as an attribute for the transport requests.
A CTS project is always assigned to an implementation project (IMG project) in the physical system. There must be an IMG project in all physical systems in an SMI project, in which a system change (development/maintenance) can be made.
If there is no IMG project in a system, one is created automatically. The generated IMG project has the same name TEST as the SMI project, but there cannot be an SMI project and an IMG project with the same name in one system, for system-internal reasons.
In SMI project TEST there is a development system in the same physical system SMU as the Solution Manager.
System Response
If one of the development systems is in the same physical system as the Solution Manager, the IMG project cannot be created automatically.
Procedure
Create an IMG project manually in system SMU. In the path: SAP Menu -> Tools -> Solution Manager -> Project Administration.
Choose the SMI project TEST, go to the 'System Landscape' tab, and then the 'IMG Projects' tab.
Select an entry for the system SMU and try to create the IMG project. The system tells you that a system of the same name already exists, and asks you whether you want to choose another project name. Answer 'Yes', and change the project name.
You should then be able to create the task plan.
SMU (solution Manager) is not in the system landscape of this project, I expect that it is trying to create the IMG in this system since this is the communication system for portal dev. However, since it's not in the landscape, it isn't in the IMG tab to be able to create manually as described.
If I try to create the IMG project for the Portal Dev system directly in the project, I get the error -
Error getting RFC destination for logical system EPU
Message no. SMSY_PPMS_API044
Diagnosis
No RFC destination was found for the logical system 'EPU' .
System Response
The RFC connection to the system 'EPU' cannot be created.
Procedure
Create the required RFC connection in the Solution Manger System Landscape Maintenance.
Any advise would be appreciated.
Thanks,
James Blair

Hi James (and others),
I trust you have resolved your issues with ChaRM and CTS+.
If you are running a partuicularly extensive landscape you may want to consider a third party alternative to ChaRM.
Particularly one that integrates with CTS+ (to include non ABAP such as Portal, NWDI Java and so on).
There are several available, the one I am most falimiar with (Note: I do work with Revelation Software Concepts) is Rev-Trac and you can read user reviews at http://www.sdn.sap.com/irj/ecohub/solutions/revtrac
If you run an EcoHub search on Change and Request Management or similar the other alternatives should be returned.
Regards, Rick

Integration of ChaRM with third party tools

Hi all,
We are in the process of building the solution for Change Request Management implementation integrated with third party tool.
As the normal process for ChaRM is to work with the Service Desk functionality (to raise a ticket, then support message, change request, change document etc...), but what we need is create the change request, and change document directly with ChaRM without using the Service Desk functionality.
Did anybody come across this situation?
Please share your experience.
Thanks in advance.
Balaji

Hi Balaji,
there is no problem, as I understand, you want to use ChaRM without Service Desk. OK, than you create directly a Change Request in CRMD_ORDER, the transaction type you have to select is SDCR (standard transaction type), you have to approve it and then you can create a change document, it is not necessary that you start with a Service Desk ticket like SLFN.
You need configured TMS a SolMan Project with a Maintenance Cycle, thats it (but this is enough , don't forget the customizing).
I hope I understood you correct
Udo

Using ChaRM Retrofit?

Greetings, Solution Manager experts.
My company is considering implementing an N + 1 ERP environment: 1 stream for maintenance, and 1 for project work.
At this time, I am trying to assess if ChaRM Retrofit is being widely used in the industry, and what benefits and problems companies have seen with it. From what I can tell, there is not much documentation available on this topic.
Are you using ChaRM Retrofit in an N + 1 SAP landscape?
If so, has your company see a benefit to using this product?
Can you offer any tips or watchouts to implementation?
Thanks in advance for your help.

Hi,
Here are the information i collected about his topic. (hard to find information about that) :
Prerequisites :
A retrofit system must exist in the Maintenance Project (role type : Post Processing system). It should be a development system of an other project, for exemple an implementation project.
The task list of the maintenance project will now have two new tasks :
--> general tasks --> Assign Post Processing system to development system
--> Track section --> Post Processing --> retrofit systems --> start retrofit
I wish i could give clues for further research
Regards

Warning: Problems occurred during synchronization in Charm with virtual sys

Hi Team
I have configured charm with virtual system --(Dev>V01>V02>) as client specific STMS , Where V01 is Quality and V02 is production system; When I do consistency check from solar_project_admin tcode for project created, it shows no errors ;
but when i try to activate the charma and click on "refresh" button , it throws following error
"Warning: Problems occurred during synchronization" ;I have checked the logs in SLG1 for object "/TMWFLOW/CMSCV" ; but
there are no errors except warnings for BC Sets , Can you pl guide what might have gone wrong ?
All the RFC's are working fine and there is no authorization issue in solution manager.
Thanks
Swati

hi,
for the CTS activation you must do all the below,
1. SMSY --> landscape creation
2. RFC Creations
3. Client Specific TMS configuration
4. Prj --> CTS activation.
go through the below doc,
[https://websmp209.sap-ag.de/sapdownload/011000358700000657692007E/eCTS_ChaRM_SP12.pdf|https://websmp209.sap-ag.de/sapdownload/011000358700000657692007E/eCTS_ChaRM_SP12.pdf]
jansi

CHARM with a 2 system landscape

Hello ,
we have only a 2 system landscape for our ERP systems.
When I now click on the check button on the maintainance project. I receive an error :
No consolidation system found for DEV-001 (project TEST_CHARM)
No track for project TEST_CHARM with log. system P23/001
Message from function module /TMWFLOW/CHECK_PRJ_CONS: No export system for DEV-001
TMS ( without any client routes)
DEV->PROD
Any suggestions ?
Regards

Hi Daniel,
we are using CHaRM in various transport landscapes with 2 and up to 5 systems. This is all working fine. Please make sure there is a consolidation transport route from DEV, also all RFC connections from Solution Manager to your Transport Landscape are set up, inlcuding 000 clients.
TMS settings need CTC=1, and Trusted Services in STMS need to be activated.
Other prerequsites are:
- Systems are deined in SMSY
- Transport Domain link between Transport domain controllers
- Logical components defined in SMSY (with correct system roles)
- Lofical component added to SMI project
If this is all fine, please hit button "Shipment Routes" in SOLAR_PROJECT_ADMIN in tab page "System Landscape" => "Systems" You should see all transport routes required for this project.
If this works, you are in a good shape.
Best Regards,
Holger Slomka

Transport with CTS+ : Naming convention

Hi SDNers,
I need your suggestion.
This is wrt CTS+.
My doubt is:
I need to transport changes between the Dev, QA & Production system.
I have a repository in Development system: Repo_Dev
Now I want to create a repository in Quality / Production system, similar to Repo_Dev , but with different Repository names as Repo_QS / Repo_Prod respectively. My doubt is, will I be able to create the repositories in the Quality or Production systems with the name I want.... or is it because I am using CTS.. it will create a repository with the same name i.e Repo_Dev.
With reference to the SAP document "Setup und Use the MDM Change Transport with CTS+ Transport Management Environment", my understading is to
1. Create a repository in QS / Production side.
2. Using the option "Create Transport Reference" , I will get a reference file of Repo_Dev.
3. Then Import the reference file in the Repo_QS / Repo_Prod will result in synchronisation between all 3 (Repo_Dev, Repo_QS, Repo_Prod ) repositories.
This way I can have the same Data modelling etc in all the 3 repositories, with the naming convention as required.
If anyone has worked on it... please confirm it.
Thanks & Regards,
Priti Rani Patnaik

Hi Priti,
For transport with CTS+ you need to follow the steps which you have mentioned. You need to create a repository and then import the ref. in this repository. By doing so you are only importing the tables and fields present in your Dev repository. The sync between all three is only related to data modelling and it will not effect the name of reposiotry as you have already created a repository and I guess renaming of repository is not possible.
I hope I am able to help you.
Thanks & Regards
Dilmit Chadha

ChaRM with SLF1 - second part

Hi Guys,
This is a followup question for the previous post with subject "ChaRM with SLF1". Since my question solved for that post, thus i decided to open another here.
As mentioned on post "ChaRM with SLF1", i want fields "Sold-To-Party", "Ibase" to be copied from Service msg to Change doc. And im able to do that with the solution given.
But i just notice there is a field in Change Doc. named "Requestor", it should copy from Service msg's field "Key User" as well. As recommended by previous post, i went to view "SOCMC_COPY" again to look at the copy procedure. But from there i can not find any copying allowed for field "Requestor" from trans.type "SDCR".
Pls comment on how can i achieved that.
Thanks in advance.

Hi Raquel,
Sorry for wrong info give, actually im using SLF1. Below are the steps that i went through:
1. SM34->SOCMC_COPY
2. Create new entry SLF1 under Procedure type overview since it wasn't there.
3. highlight SLF1, and double click on "Patner function mapping".
4. Dialog box appear, SLF1 as source, SDCR as target.
5. I create entry SMSD0002->SDCR0001 (i did tried on SLFN0002->SDCR0001).
After the above, the requestor is not auto tag at change document.
Pls comment which step i went wrong again.
Thanks in advance.

Using Isync with a Motorola U9 phone

I have been looking to buy one of these phones, I live in Mexico and work in the United States, so there are alot of things I need to know and alot of things I want to know before buying a phone. As I expect it to work seamlessly in both countries.
How it will work with my mac is obviously one of my biggest questions. In searching for this answer I have come across many post/questions and several sites from people wondering why they can't use isync with the phone, even though it is listed as a compatible phone. Well as I have discovered over the years, as i need an unlocked phone to work in both countries, service providers lock their phones for several reasons, 1. so when they **** you off you cant go to another company without buying a new phone as well, and 2. so you have to pay extra to get service that your phone has thru them, a good example of this is if your phone has a MP3 players, the company with the slogan "Get it Now", really means you can get in now but only thru them, for money. 3. I'm sure there is at least a 3! So even though you might own that new Brittany CD, you will have to buy every song at (usually) $2.99 or more, if you want to use them as MP3's or ringtones. Some phone that company locks more that 50% of the features so you either have to buy from them, of they are not set up to do the hight tech stuff your phone was. (I'm sure thats more an issue with phones from asia!)
On the second hand you have to pay to have a phone unlocked, wether you buy the stuff to do it yourself, or someone else does it, if it is the latter it can take several days with some phones.
Your best option is to only buy unlocked phones in the future, we need to stop the telecom companies taking advantage of us!
Well i hope this helps someone, i could reply to any specific post.

I found the answer, for those who are interested.
http://forums.cingular.com/cng/board/message?board.id=
motorola&message.id=58274&query.id=312#M58274
I have tried this "hack", and it works like a charm.
Brian
do you think this also would work with 10.3.9/iSync 1.5?

Using Charm with CTS+

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