Using my current ID and password I can sign in to Adobe. When I try to download the upgrade to Flash Player they ask for ID and password. When I put in my current one it is rejected. What causes this and how do I correct it?

Using my current ID and password I can sign in to Adobe. When I try to download the upgrade to Flash Player they ask for my ID and Password. When I insert my current ID and password it is rejected. How do I correct this problem? Is it an incorrect sign in from an old ID, and/or an old password associated with Flash Player?

The password prompt is supplied by the operating system, and is intended to protect you from accidentally installing software. You will get this prompt for any installation outside the App Store context.
If you do not need to enter a username or password when starting your computer, you can probably just leave the password field blank when acknowledging this prompt.

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HT1338 When I try to download the iMovie Update : "You have updates available for other accounts. To update this application, sign in to the account you used to purchase it." shows -don't know what other accounts it is talking about? I Only have 1 Apple

When I try to download the iMovie Update :
"You have updates available for other accounts.
To update this application, sign in to the account you used to purchase it." shows -but I don't know what other accounts it is talking about? I Only have 1 Apple Id !

Maybe this will help. If you monitor the "More Like This" box, other solved threads appear. Opening them usually displays other threads.
http://support.apple.com/kb/TS4236

Plaese help me to use the find iphone coz my previous account is unable now and i buy a new id in appstore but when i try to open the find my iphone app its asking for icloud account which is my previous account . Pls help me to recover and open

PLease help me us finf my iphone app.
i Have iphone5,itouch and ipad2 under my name but my id for the said gadget is my previous IF which is unable now cos i forgot the password so i decided to buy and create a new id.. But when i tried to open the find my iphone app its asking for icloud id which is already unable.
please help me to recover and open it. Anyway its all under my name..
thanks

Have you tried getting the password reset via http://iforgot.apple.com ?
If you can't get your password reset via that page then try contacting Support in your country, they should be able to reset it for you.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
What you mean by 'buy and create a new id', it's free to create iTunes accounts. But until you've logged out of your existing account, you won't be able to log into a new account.

HT5037 Can someone please help me recover my pictures from iPhoto? I upgraded to the newest version of iPhoto and now I can't get to my pictures. I even downloaded the upgraded but I don't know what to do next.

I recently upgraded to the newest version of iPhoto. I used to have version 7, I believe. Now that I have updated I can no longer see my pictures. I downloaded the upgrader but I don't know what to do next. Please help!

Go to your Applications/ Utilities folder. Finder the upgrader app. Double click it to run it.

Every so often when using safari my bookmarks disappear and then later the list shows up again. Does anyone know what causes this and how to fix it?

Every once in awhile while using safari my bookmarks list disappears. Later it just shows up again. Anyone know what causes this and how to fix it?

I have had exactly the same problem now with two mini iPads. Everything was tried; 1) restarting; 2) restoring factory settings etc. NONE worked. Eventually Apple agreed to replace it. I have had the replacement now for two to three months and exactly the same thing is happening again. So off to Apple tomorrow to get another replacement.
I am quite a heavy user of the iPad so wonder if this is something to do with the fault.
It is so frustrating as sometimes reset works, and then after 10/20/30/40 minutes (you pick) it goes unstable again.

HT4589 When using compressor voice is not sync with video. What causes this and how to fix it, please?

When using compressor voice is not sync with video. What causes this and how to fix it, please?

Although you say you have let the battery drain, was it for long enough? Since nothing else that you've tried so far has worked, I suggest that you leave the iPod unplugged for at least four days, preferably a week. That way, if something is stopping the iPod from turning the screen on, then whatever it is will drain the battrey. However, since the screen isn't on, that may take longer than if the screen was on.
Then, after that time, plug the iPod into a power source and leave it alone for at least thirty minutes. Only after thirty minutes will it show any signs of life, but you should leave it until it is fully charged before trying to use it.
If you get to this stage, the fact that the battery has drained will cause the iPod to reset when it springs back to life.
Let us know how you get on.

I recently purchased used macbook pro 15" but unfortunately i erase the harddisk and did not have back up but when i try to reinstall the mac os x lion it ask me the id password,how i can purchse the mac os x lion.

i recently purchased used macbook pro 15" but unfortunately i erase the harddisk and did not have back up but when i try to reinstall the mac os x lion it ask me the id password,how i can purchse the mac os x lion.
where from i can buy the mac os x lion because i am using windows base system when i try to buy from apple web side it show in app store only not in itunes

Have you tried booting from the Recovery HD to reinstall Lion?
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
You will need the Apple ID and password used to purchase Lion. If you have not purchased Lion, then you will need to purchase the Snow Leopard DVD and install Snow Leopard then update it to 10.6.8 to access the App Store where you can purchase and download Lion under your own Apple ID. Or you can purchase the Apple USB Lion installer flash drive at any local Apple retailer or the Online Store.

My iPhone 4 just went black all of the sudden. I can't get it to turn back on and the battery wasn't dead. Anyone know what causes this and how to get it back on?

My iPhone 4 just went black all of the sudden. I can't get it to turn back on and the battery wasn't dead. Anyone know what causes this and how to get it back on?

This has happend to my ipod once...
did u keep it somewhere so tightly pressed??
that might be a reason. Don't worry it will turn on after some time, try connecting it to your computer or charger and see if it helps!!...

Mac user OS 10.6.8 Firefox 6.0.2. Click the Firefox icon in dock, program does not open new window. Type cmd+N to open new window, cmd+T to open new tab or cmd+L to enter URL, nothing happens. What causes this, and what can be done?

Mac user OS 10.6.8 Firefox 6.0.2. Click the Firefox icon in dock, program does not open new window. Type cmd+N to open new window, cmd+T to open new tab or cmd+L to enter URL, nothing happens. What causes this, and what can be done?

It's strange. The problem apparently resolved itself after I ran TechTool on it. When I clicked on Firefox last night, I had no problem opening a window. Thanks for your help. (As to your previous post, the focus was on Firefox and neither the speed keys nor the menu bar would open a window or tab of allow me to enter a URL to open a window. Strange!)

The icon "pesonal hotspot" keeps disappearing om my iphone.what causes this and how do i rectify it?

the icon "personal hotspot" keeps disappearing on my iphone,what causes this and how do i rectify this?

Here is Apple's latest response to the FaceTime issue that cropped up last week:
FaceTime 4-16 Issue
Folllow the troubleshooting steps to try to resolve your issues.
Cheers,
GB

HT2534 When I try to set up an Apple ID, it's asking for a credit card, and there is no "None" option, like this page suggests. How can I bypass this? This iPad is for a younger child who has no credit card, and will not need to make any purchases.

When I try to set up an Apple ID, it's asking for a credit card, and there is no "None" option, like this page suggests. How can I bypass this? This iPad is for a younger child who has no credit card, and will not need to make any purchases.

You can create an iTune and App Store account without credit card details
1. Sign out of current Apple ID if you are sign-in to one (important)
2. Go to App Store and select a free app
3. Tap INSTALL APP
4. Create New Apple ID
5. Confirm Your Country
6. Agree with Terms and Conditions
7. Fill in your Apple ID and Password (you must create a new Apple ID; don't use your old Apple ID)
8. Create and answer your secret question
9. Select NONE for Payment Method
10. Fill in Billing Address
11. Submit application for new Apple ID
12. Wait for verification email
13. When email arrive, verify your account
14. Start downloading your free apps

When I try to email a photo from my iphone it ask for my id and password then says you already have an account?

When I try to email a photo from my iphone it ask for my id and password, then it says you already have an account?

I figured out that I could use the message selection it gives and just type in my email address and it worked. I dont know why the email selection never worked, it just kept asking me to enter id and password and then telling me I have an account? I will be getting the newest phone so I can be rid of this ancient one: )

HT1382 i got an iPad and all my app's, music, and movies are on it, but when i try to download some apps to mi iPhone, they doesn't appear on the purchased tab, how could i move them back to itunes so i can access thru iCloud?

i got an iPad and all my app's, music, and movies are on it, but when i try to download some apps to mi iPhone, they doesn't appear on the purchased tab, how could i move them back to itunes so i can access thru iCloud? i have an 2nd generetion ipad and an iphone 5, thanks for you answers!

(I think the daughter got he better end of the deal!) I believe if you change the password and user id one of the devices it will stop that from occurring. But I'm not the one to tell you how to do it; someone like "Illaass" (Illaass seems to know how to correct / fix almost anything!) will know how if you don't. Just look for the "cat" icon.

When i try to download the newest version of itunes it says "the feature you are trying to use is on a network resource that is unavailable" and then it gives me an alternate path to a folder containing the installation package for itunes64.mis, help

when i try to download the newest version of itunes it says "the feature you are trying to use is on a network resource that is unavailable" and then it gives me an alternate path to a folder containing the installation package for itunes64.mis, help

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

HT1338 My iTunes won't let me connect my iPhone because it says I need an updated iTunes, but when I try to download the new iTunes, it says that my Mac software (10.5.8) is too old. However, there are no software updates available. What can I do?

My iTunes won't let me connect my iPhone because it says I need an updated iTunes, but when I try to download the new iTunes, it says that my Mac software (10.5.8) is too old. However, there are no software updates available. What can I do?

It depends on what iPhone you have.
If it's an iPhone 4S or earlier, click here.
If it's an iPhone 5, you need to buy a Mac OS X 10.6 DVD, and that requires an Intel Mac with at least 1GB RAM.
(73384)

Using my current ID and password I can sign in to Adobe. When I try to download the upgrade to Flash Player they ask for ID and password. When I put in my current one it is rejected. What causes this and how do I correct it?

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