Using stamps in pro 9 destroying file

I am still having a problem with some pdf files. I opened one, did the optimizer, saved it, closed acrobat, re-opened the file, put a stamp on a couple of pages, did save as. closed reopened and now the file consists of blank pages!!! Is there a bug with the stamps?
The original file was created with acrobat 5.

There should not be a significant impact to setting the oraca.orastxtf = ORASTFERR. Any impact that is present will not impact the steady-state performance, only the error cases.

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How to check the resolution of a pdf file using Acrobat 9 pro?

How to check the resolution of a pdf file using Acrobat 9 pro?

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Having network printer connection problems using a Macbook Pro

I hope a "greater mind" can suggest a solution to the following problem:
Up until 2 days ago, I was successfully connected to the network printer at my office using both my Macbook Pro at work and at home (both wirelessly, OS 10.6.8). From yesterday, however, I now only receive the following message when I send a file for printing: "network host (and then its IP address) is busy. Will try again in 10 seconds."
All right, my system admin. advised me to re-install the printer on both computers. I did. In printer set-up, 1) Protocol: Line Printer Daemon - LPD; 2) Address: the IP address of the printer; 3) Queue: secinmac. This is the queue name specifically for Mac use and given to us by the company who installed our network printer; 4) Name: we use the printer's IP address; 5) Location: left blank; 6) Print Using: Generic PCL Laser Printer. Further for 6), in the "installable options" dialog box, I click "Duplexer". Then, finally, I click "ADD". The printer is added.
However, when I try to print a file, I continue to get the "busy" message. The file spools for about 3%, and then the "busy message" appears, and I cannot print. You can imagine how frustrating this is when the problem has arisen from one day to the next! A colleague who also uses a MacBook Pro sent a file to print on the network printer today, and he had no problems! I, however, have no success !
Any ideas that can help me? Thanks, in advance!

Thank you for taking the time to respond.
Yes, I tried this when I was reading a bit of Apple communities history on this matter, and it did not work. I also tried this, and then rebooted my Mac, but to no avail! While I was at the office today, my system admin also logged into our network and tried to get something to print on his Mac, but he now has the same problem as I do.
He gets the "busy message", too !
I'll try to see if I can get a solution from APPLE by going through my support service agreement.....From reading the history on this issue, I would have thought that APPLE would have worked on this to come up with a fix by now...!
Thank you again for your suggestion! Cheers.

How Do I Use DVD Studio Pro Files In iDVD?

I had somebody create a DVD for me using DVD Studio Pro. (This was a compilation of many different videos.) It turned out great.
I now want to make a DVD of one of those videos on my own using iDVD '08.
I have the raw video/audio files. But, my problem is the raw files that were used for the DVD Studio Pro project are separated into one video file and one audio file. I don't know how I can get them both into iDVD. I was told that I have to recombine these two files into one file. But, how do I do this and still maintain the best quality?
(I am not a video expert by any means, but I can tell you that the video file is a ".mpeg" and the audio file is an ".ac3". When looking at the .mpeg file in the finder it lists its Kind as "MPEG Movie" and when looking at the .ac3 file in the finder it lists its Kind as "Unix Executable File".)
(I'm using iDVD 7.0.1 - I do have Quicktime Pro - I do not have the Quicktime MPEG-2 Playback component - I do not have DVD Studio Pro)
Thanks in advance for your help!

Q: How Do I Use DVD Studio Pro Files In iDVD?
A: You don't, essentially.
DVDSP is apple's top end app and it is intended to be used with FCP > Compressor > DVDSP. All of these are pro apps.
i-Apps are consumer apps all of which are QT based. With that in mind ....
now that doesn't mean you can't use FCP > iDvd. You can. But you have to do it in a way that iDvd will read all the files (meaning you must think in terms of QuickTime and export in this way). So when you export your QT File / Movie from FCP over to iDvd, it will look something like this hopefully regardless of the raw image & audio files you have already compiled which unfortunately will NOT work with i-Apps BUT will work with apple's pro apps which is the intended workflow / direction of said files in the first place.
Btw ... if your QT movie has chapter markers then please use the following settings so iDvd can read these markers. (if on the other hand you were looking to export this file to DVDSP; then you would choose DVDSP Markers.
Let me know if the above helps. If not, just come on back.

I have just downloaded a trial version of Photoshop Elements onto my Mac Book Pro (10.9.4) and attempted to use Elements on an existing Photoshop file. I did not see the Elements option in my filter menu and need assistance

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Macbook Pro not transferring files from my old Macbook's g-drive that used Snow Leopard...I need help!!

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oops, time machine, not timeshare, lol

I just purchased a new macbook pro, I transfered files from my old damaged macbook pro using an external case and the original HD. Safari will not open, and shows a message of "quit unexpectedly"

I just purchased a new macbook pro, I transfered files from my old damaged macbook pro using an external case and the original HD. Safari will not open, and shows a message of "quit unexpectedly"

Process:         Safari [3180]
Path:            /Applications/Safari.app/Contents/MacOS/Safari
Identifier:      com.apple.Safari
Version:         5.1.7 (7534.57.4)
Build Info:      WebBrowser-7534057004000000~7
Code Type:       X86-64 (Native)
Parent Process: launchd [135]
Date/Time:       2012-08-17 05:41:01.380 -0700
OS Version:      Mac OS X 10.7.4 (11E2617)
Report Version: 9
Interval Since Last Report:          16209 sec
Crashes Since Last Report:           27
Per-App Interval Since Last Report: 12 sec
Per-App Crashes Since Last Report:   27
Anonymous UUID:                      A973086A-14E1-4BBA-9C64-CD98A4D5A970
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
objc[3180]: garbage collection is OFF
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: (index >= 0) && (index < [_itemArray count])'
*** First throw call stack:
0   CoreFoundation                      0x00007fff9664af56 __exceptionPreprocess + 198
1   libobjc.A.dylib                     0x00007fff91c7fdee objc_exception_throw + 43
2   CoreFoundation                      0x00007fff9664ad8a +[NSException raise:format:arguments:] + 106
3   Foundation                          0x00007fff8b70c71f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
4   AppKit                              0x00007fff8fef5cdf -[NSMenu itemAtIndex:] + 165
5   AppKit                              0x00007fff8fef5e38 -[NSMenu removeItemAtIndex:] + 63
6   Safari                              0x000000010debfc2e -[AppController awakeFromNib] + 387
7   CoreFoundation                      0x00007fff96641fb1 -[NSObject performSelector:] + 49
8   CoreFoundation                      0x00007fff96641f32 -[NSSet makeObjectsPerformSelector:] + 274
9   AppKit                              0x00007fff8fedd9ff -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
10 AppKit                              0x00007fff8fed3f73 loadNib + 322
11 AppKit                              0x00007fff8fed3470 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
12 AppKit                              0x00007fff8fed338b +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
13 AppKit                              0x00007fff8fed32ce +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
14 AppKit                              0x00007fff9014406f NSApplicationMain + 398
15 Safari                              0x000000010e0c2806 SafariMain + 166
16 Safari                              0x000000010deacf24 Safari + 3876
17 ???                                 0x0000000000000002 0x0 + 2
terminate called throwing an exception
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib        0x00007fff8bbabce2 __pthread_kill + 10
1   libsystem_c.dylib             0x00007fff93e887d2 pthread_kill + 95
2   libsystem_c.dylib             0x00007fff93e79a7a abort + 143
3   libc++abi.dylib               0x00007fff97da27bc abort_message + 214
4   libc++abi.dylib               0x00007fff97d9ffcf default_terminate() + 28
5   libobjc.A.dylib               0x00007fff91c80249 _objc_terminate + 94
6   libc++abi.dylib               0x00007fff97da0001 safe_handler_caller(void (*)()) + 11
7   libc++abi.dylib               0x00007fff97da005c std::terminate() + 16
8   libc++abi.dylib               0x00007fff97da1152 __cxa_throw + 114
9   libobjc.A.dylib               0x00007fff91c7ff0a objc_exception_throw + 327
10 com.apple.CoreFoundation      0x00007fff9664ad8a +[NSException raise:format:arguments:] + 106
11 com.apple.Foundation          0x00007fff8b70c71f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
12 com.apple.AppKit              0x00007fff8fef5cdf -[NSMenu itemAtIndex:] + 165
13 com.apple.AppKit              0x00007fff8fef5e38 -[NSMenu removeItemAtIndex:] + 63
14 com.apple.Safari.framework    0x000000010debfc2e -[AppController awakeFromNib] + 387
15 com.apple.CoreFoundation      0x00007fff96641fb1 -[NSObject performSelector:] + 49
16 com.apple.CoreFoundation      0x00007fff96641f32 -[NSSet makeObjectsPerformSelector:] + 274
17 com.apple.AppKit              0x00007fff8fedd9ff -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
18 com.apple.AppKit              0x00007fff8fed3f73 loadNib + 322
19 com.apple.AppKit              0x00007fff8fed3470 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
20 com.apple.AppKit              0x00007fff8fed338b +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
21 com.apple.AppKit              0x00007fff8fed32ce +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
22 com.apple.AppKit              0x00007fff9014406f NSApplicationMain + 398
23 com.apple.Safari.framework    0x000000010e0c2806 SafariMain + 166
24 com.apple.Safari              0x000000010deacf24 0x10deac000 + 3876
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib        0x00007fff8bbac7e6 kevent + 10
1   libdispatch.dylib             0x00007fff8ed4478a _dispatch_mgr_invoke + 923
2   libdispatch.dylib             0x00007fff8ed4331a _dispatch_mgr_thread + 54
Thread 2:
0   libsystem_kernel.dylib        0x00007fff8bbac192 __workq_kernreturn + 10
1   libsystem_c.dylib             0x00007fff93e88594 _pthread_wqthread + 758
2   libsystem_c.dylib             0x00007fff93e89b85 start_wqthread + 13
Thread 3:: Dispatch queue: com.apple.CFURLCACHE_work_queue
0   libsystem_kernel.dylib        0x00007fff8bbaca8e pread + 10
1   libsqlite3.dylib              0x00007fff90b5ace5 unixRead + 69
2   libsqlite3.dylib              0x00007fff90b56c33 sqlite3BtreeOpen + 2195
3   libsqlite3.dylib              0x00007fff90b52fc6 openDatabase + 1430
4   com.apple.CFNetwork           0x00007fff8e6d64bd __CFURLCache::OpenDatabase() + 63
5   com.apple.CFNetwork           0x00007fff8e6d6040 ProcessCacheTasks(__CFURLCache*, bool) + 265
6   com.apple.CFNetwork           0x00007fff8e6d5a72 _ZL24_CFURLCacheTimerCallbackPv + 662
7   libdispatch.dylib             0x00007fff8ed42a86 _dispatch_call_block_and_release + 18
8   libdispatch.dylib             0x00007fff8ed442d6 _dispatch_queue_drain + 264
9   libdispatch.dylib             0x00007fff8ed44132 _dispatch_queue_invoke + 54
10 libdispatch.dylib             0x00007fff8ed4392c _dispatch_worker_thread2 + 198
11 libsystem_c.dylib             0x00007fff93e883da _pthread_wqthread + 316
12 libsystem_c.dylib             0x00007fff93e89b85 start_wqthread + 13
Thread 4:: WebCore: IconDatabase
0   libsystem_kernel.dylib        0x00007fff8bbaca8e pread + 10
1   libsqlite3.dylib              0x00007fff90b5ace5 unixRead + 69
2   libsqlite3.dylib              0x00007fff90b7c4f6 readDbPage + 102
3   libsqlite3.dylib              0x00007fff90b7ac9b sqlite3PagerAcquire + 315
4   libsqlite3.dylib              0x00007fff90ba9872 moveToChild + 146
5   libsqlite3.dylib              0x00007fff90babb68 sqlite3BtreeNext + 600
6   libsqlite3.dylib              0x00007fff90ba4909 sqlite3VdbeExec + 41561
7   libsqlite3.dylib              0x00007fff90b99a5b sqlite3_step + 1883
8   com.apple.WebCore             0x000000010ef5aeff WebCore::SQLiteStatement::step() + 63
9   com.apple.WebCore             0x000000010ef5b6cc WebCore::IconDatabase::performURLImport() + 908
10 com.apple.WebCore             0x000000010ef59d3b WebCore::IconDatabase::iconDatabaseSyncThread() + 475
11 com.apple.JavaScriptCore      0x000000010e8a311f _ZN3WTFL19wtfThreadEntryPointEPv + 15
12 libsystem_c.dylib             0x00007fff93e868bf _pthread_start + 335
13 libsystem_c.dylib             0x00007fff93e89b75 thread_start + 13
Thread 5:: CoreAnimation render server
0   libsystem_kernel.dylib        0x00007fff8bbaa67a mach_msg_trap + 10
1   libsystem_kernel.dylib        0x00007fff8bba9d71 mach_msg + 73
2   com.apple.QuartzCore          0x00007fff8eb2bdf5 CA::Render::Server::server_thread(void*) + 184
3   com.apple.QuartzCore          0x00007fff8eb2bd35 thread_fun + 24
4   libsystem_c.dylib             0x00007fff93e868bf _pthread_start + 335
5   libsystem_c.dylib             0x00007fff93e89b75 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff6daaa418 rdx: 0x0000000000000000
rdi: 0x000000000000060b rsi: 0x0000000000000006 rbp: 0x00007fff6daaa440 rsp: 0x00007fff6daaa418
   r8: 0x00007fff7c0d2fb8   r9: 0x00007fff6daa9ea8 r10: 0x00007fff8bbabd0a r11: 0xffffff80002dad60
r12: 0x00007fcc8c415da0 r13: 0x0000000000000006 r14: 0x00007fff7c0d5960 r15: 0x00007fff6daaa590
rip: 0x00007fff8bbabce2 rfl: 0x0000000000000246 cr2: 0x0000000111c3b000
Logical CPU: 0
Binary Images:
       0x10deac000 -        0x10deacfff com.apple.Safari (5.1.7 - 7534.57.4) <468C5147-26BF-321F-A7E6-42DA82AD4B1B> /Applications/Safari.app/Contents/MacOS/Safari
       0x10deb3000 -        0x10e34dff7 com.apple.Safari.framework (7536 - 7536.25) <C95F0D4E-6984-3D2F-B0BA-5D12A164EAC8> /System/Library/StagedFrameworks/Safari/Safari.framework/Safari
       0x10e670000 -        0x10e8fffff com.apple.JavaScriptCore (7536 - 7536.24) <C613502E-BC98-3269-A25C-4BDB2D87590B> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/JavaScriptCore
       0x10e9ae000 -        0x10eb30ff7 com.apple.WebKit (7536 - 7536.25) <8D171955-A1CA-31AA-B701-B9D4F760B10B> /System/Library/StagedFrameworks/Safari/WebKit.framework/WebKit
       0x10ec1e000 -        0x10edf7fff com.apple.WebKit2 (7536 - 7536.25) <15991DAF-D0C9-3D65-A96B-AF7428ADCC4E> /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebKit2
       0x10ef56000 -        0x10fefbff7 com.apple.WebCore (7536 - 7536.24) <F2C26660-05D7-34A7-9158-9C3D21BEB32F> /System/Library/StagedFrameworks/Safari/WebCore.framework/WebCore
    0x7fff6daac000 -     0x7fff6dae0baf dyld (195.6 - ???) <C58DAD8A-4B00-3676-8637-93D6FDE73147> /usr/lib/dyld
    0x7fff8adf6000 -     0x7fff8b2bdfff FaceCoreLight (1.4.7 - compatibility 1.0.0) <BDD0E1DE-CF33-3AF8-B33B-4D1574CCC19D> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
    0x7fff8b2ea000 -     0x7fff8b35dfff libstdc++.6.dylib (52.0.0 - compatibility 7.0.0) <6BDD43E4-A4B1-379E-9ED5-8C713653DFF2> /usr/lib/libstdc++.6.dylib
    0x7fff8b460000 -     0x7fff8b4d6fff libc++.1.dylib (28.1.0 - compatibility 1.0.0) <DA22E4D6-7F20-3BEA-9B89-2FBA735C2EE1> /usr/lib/libc++.1.dylib
    0x7fff8b524000 -     0x7fff8b630fff libcrypto.0.9.8.dylib (44.0.0 - compatibility 0.9.8) <557A7749-70EE-3ADF-BC3E-0A5E7DDCD8C1> /usr/lib/libcrypto.0.9.8.dylib
    0x7fff8b631000 -     0x7fff8b640fff libxar-nossl.dylib (??? - ???) <518C0791-AB8D-3E8A-BB40-D4F312704FE2> /usr/lib/libxar-nossl.dylib
    0x7fff8b641000 -     0x7fff8b95afff com.apple.Foundation (6.7.2 - 833.25) <F6584E06-7C8F-3422-AF84-3AA58EC67935> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    0x7fff8b95b000 -     0x7fff8b96fff7 com.apple.LangAnalysis (1.7.0 - 1.7.0) <A7C58D71-6D4A-317D-AA06-D648B1F78573> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
    0x7fff8b970000 -     0x7fff8b9b1fff com.apple.QD (3.40 - ???) <05970F98-B752-37AF-B577-2B940DF020A1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
    0x7fff8b9ff000 -     0x7fff8b9fffff com.apple.Cocoa (6.6 - ???) <9E3D4787-A2CE-38E0-BEF8-E5DA63B6E6A1> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
    0x7fff8bb02000 -     0x7fff8bb03fff liblangid.dylib (??? - ???) <CACBE3C3-2F7B-3EED-B50E-EDB73F473B77> /usr/lib/liblangid.dylib
    0x7fff8bb7c000 -     0x7fff8bb7cfff com.apple.CoreServices (53 - 53) <97E086D0-20B4-3BB4-BEE2-04EE5700D55B> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    0x7fff8bb7d000 -     0x7fff8bb94fff com.apple.MultitouchSupport.framework (231.4 - 231.4) <10A978D1-8781-33F0-BE45-60C9171F7278> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
    0x7fff8bb95000 -     0x7fff8bbb5fff libsystem_kernel.dylib (1699.31.2 - compatibility 1.0.0) <185823F1-409E-3AFD-93A9-C214013C17C8> /usr/lib/system/libsystem_kernel.dylib
    0x7fff8c046000 -     0x7fff8c0a8ff7 com.apple.Symbolication (1.3 - 91) <0945ACAF-AA0A-3D01-9960-72B51722EC1F> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
    0x7fff8c0a9000 -     0x7fff8c0acfff libRadiance.dylib (??? - ???) <CD89D70D-F177-3BAE-8A26-644EA7D5E28E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
    0x7fff8c0ad000 -     0x7fff8c0bafff com.apple.CrashReporterSupport (10.7.4 - 352) <C806C4A3-25FE-3D62-BFF4-0DB41589CF83> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
    0x7fff8c0f4000 -     0x7fff8c11afff com.apple.framework.familycontrols (3.0 - 300) <84E55A2E-643E-36E9-AFD8-CED667AF6B8E> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
    0x7fff8c14c000 -     0x7fff8c1a0fff libFontRegistry.dylib (??? - ???) <2CCED595-0992-3A04-A8E8-887429652789> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
    0x7fff8c1a1000 -     0x7fff8c20afff com.apple.coreui (1.2.2 - 165.10) <F427BF39-3E01-3DC6-A63D-BFC50FE6C72E> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
    0x7fff8c20b000 -     0x7fff8c40dfff libicucore.A.dylib (46.1.0 - compatibility 1.0.0) <38CD6ED3-C8E4-3CCD-89AC-9C3198803101> /usr/lib/libicucore.A.dylib
    0x7fff8c40e000 -     0x7fff8c41bff7 libbz2.1.0.dylib (1.0.5 - compatibility 1.0.0) <DFAB8CA8-CC9D-3F58-8C12-CE120442AACD> /usr/lib/libbz2.1.0.dylib
    0x7fff8c691000 -     0x7fff8c714fef com.apple.Metadata (10.7.0 - 627.35) <6769AD6A-58D2-3D25-B289-15C65B82CF8D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
    0x7fff8c715000 -     0x7fff8c71afff com.apple.OpenDirectory (10.7 - 146) <7960A302-F9AC-3F72-838E-3A382032DCA6> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
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    0x7fff94fb2000 -     0x7fff9510bfff com.apple.audio.toolbox.AudioToolbox (1.7.2 - 1.7.2) <E5B0E9FC-9823-33DD-BE31-C856CF9BB451> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
    0x7fff9510c000 -     0x7fff95117fff com.apple.CommonAuth (2.2 - 2.0) <77E6F0D0-85B6-30B5-B99C-F57104DD2EBA> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
    0x7fff95119000 -     0x7fff9519dff7 com.apple.ApplicationServices.ATS (317.11.0 - ???) <46ED8F7A-01E9-3733-A531-3512DA8BC113> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
    0x7fff9519e000 -     0x7fff951ceff7 com.apple.DictionaryServices (1.2.1 - 158.2) <3107DEB8-A19E-3C51-8F2D-67CCE49FD401> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
    0x7fff951cf000 -     0x7fff95254ff7 com.apple.Heimdal (2.2 - 2.0) <A9FC8FF4-8D02-3D91-B409-AF19B72AEFDE> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
    0x7fff952cc000 -     0x7fff952cefff libquarantine.dylib (36.6.0 - compatibility 1.0.0) <0EBF714B-4B69-3E1F-9A7D-6BBC2AACB310> /usr/lib/system/libquarantine.dylib
    0x7fff952cf000 -     0x7fff953e7fff com.apple.DesktopServices (1.6.4 - 1.6.4) <E1A724B2-0DCD-338B-86E2-76AB498DBA2E> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
    0x7fff9544d000 -     0x7fff9544efff libDiagnosticMessagesClient.dylib (??? - ???) <3DCF577B-F126-302B-BCE2-4DB9A95B8598> /usr/lib/libDiagnosticMessagesClient.dylib
    0x7fff9544f000 -     0x7fff954e9ff7 com.apple.SearchKit (1.4.0 - 1.4.0) <C5585E08-76A0-34E0-B92C-22BA9D3E083C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
    0x7fff954ea000 -     0x7fff954f0fff libmacho.dylib (800.0.0 - compatibility 1.0.0) <548BAEB6-8C4C-3B0F-AB0C-7E1C960BCAB5> /usr/lib/system/libmacho.dylib
    0x7fff959fd000 -     0x7fff95a65ff7 com.apple.audio.CoreAudio (4.0.3 - 4.0.3) <18776038-F2E5-360B-92BF-9263325E7F7D> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
    0x7fff95af9000 -     0x7fff95afbfff com.apple.TrustEvaluationAgent (2.0 - 1) <3087AE86-B57F-3D39-9885-C93DC6FD5163> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
    0x7fff95afc000 -     0x7fff95affff7 com.apple.securityhi (4.0 - 1) <CA808DC8-7DCF-3B96-A6E8-C9A777C55DF9> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
    0x7fff95b00000 -     0x7fff95b07fff com.apple.NetFS (4.0 - 4.0) <30AAE235-3F64-38BC-B0C9-271C8979C1C9> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
    0x7fff95b47000 -     0x7fff95b5dff7 com.apple.ImageCapture (7.0.1 - 7.0.1) <BF4EC1CC-C998-3529-A69F-765774C66A6F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
    0x7fff95be2000 -     0x7fff95c0bff7 com.apple.framework.Apple80211 (7.4 - 740.2) <341665EC-C964-34E0-92E1-743A66F94A44> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
    0x7fff95c0c000 -     0x7fff95c15ff7 libsystem_notify.dylib (80.1.0 - compatibility 1.0.0) <A4D651E3-D1C6-3934-AD49-7A104FD14596> /usr/lib/system/libsystem_notify.dylib
    0x7fff962db000 -     0x7fff962dbfff com.apple.vecLib (3.7 - vecLib 3.7) <F968254A-2A06-3E2A-A587-151D7A2DB55A> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
    0x7fff964ee000 -     0x7fff964eefff com.apple.ApplicationServices (41 - 41) <E23F1CED-C0FB-35A8-9657-484C5E6A32AE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
    0x7fff964ef000 -     0x7fff96538ff7 com.apple.framework.CoreWLAN (2.1.2 - 212.2) <F8F7E96C-C256-329B-AAEE-3F770B79EE04> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
    0x7fff96539000 -     0x7fff9653afff libdnsinfo.dylib (395.11.0 - compatibility 1.0.0) <853BAAA5-270F-3FDC-B025-D448DB72E1C3> /usr/lib/system/libdnsinfo.dylib
    0x7fff9653b000 -     0x7fff96576fff libsystem_info.dylib (??? - ???) <35F90252-2AE1-32C5-8D34-782C614D9639> /usr/lib/system/libsystem_info.dylib
    0x7fff96577000 -     0x7fff9657dfff com.apple.DiskArbitration (2.4.1 - 2.4.1) <22E77322-56E7-3730-9289-D8825A08408F> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
    0x7fff9657e000 -     0x7fff965a6fff com.apple.PerformanceAnalysis (1.11 - 11) <8D4C6382-DD92-37A2-BCFC-E89951320848> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
    0x7fff965a7000 -     0x7fff9677bff7 com.apple.CoreFoundation (6.7.2 - 635.21) <62A3402E-A4E7-391F-AD20-1EF20236CE1B> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x7fff96b26000 -     0x7fff96b33fff libCSync.A.dylib (600.0.0 - compatibility 64.0.0) <36A15341-34AB-3D2B-96AD-15E198AA5180> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
    0x7fff96b34000 -     0x7fff96b5fff7 com.apple.CoreServicesInternal (113.17 - 113.17) <3D222F99-6155-363D-8B84-263B80500226> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
    0x7fff96b60000 -     0x7fff96c3fff7 com.apple.ImageIO.framework (3.1.2 - 3.1.2) <CDA0CC54-1442-3467-91D6-44456BD93733> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
    0x7fff96e43000 -     0x7fff96e48fff libpam.2.dylib (3.0.0 - compatibility 3.0.0) <D952F17B-200A-3A23-B9B2-7C1F7AC19189> /usr/lib/libpam.2.dylib
    0x7fff96e4e000 -     0x7fff96e50fff libCVMSPluginSupport.dylib (??? - ???) <CBAE2CCA-3B42-328E-8FA5-5EF22622EAEB> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
    0x7fff96e51000 -     0x7fff96f04ff7 com.apple.CoreText (220.20.0 - ???) <4C3E0213-2627-37D1-8550-E30A0EA6C262> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
    0x7fff96f05000 -     0x7fff96f70ff7 com.apple.framework.IOKit (2.0 - ???) <BA8FC1EB-0360-394F-9D6C-1D58BB187466> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x7fff97ca9000 -     0x7fff97cadfff libdyld.dylib (195.6.0 - compatibility 1.0.0) <FFC59565-64BD-3B37-90A4-E2C3A422CFC1> /usr/lib/system/libdyld.dylib
    0x7fff97cf3000 -     0x7fff97d17fff com.apple.Kerberos (1.0 - 1) <5A114BAB-19C7-30B1-B9FB-F40019499734> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
    0x7fff97d18000 -     0x7fff97d1cfff libmathCommon.A.dylib (2026.0.0 - compatibility 1.0.0) <FF83AFF7-42B2-306E-90AF-D539C51A4542> /usr/lib/system/libmathCommon.A.dylib
    0x7fff97d9a000 -     0x7fff97da5ff7 libc++abi.dylib (14.0.0 - compatibility 1.0.0) <8FF3D766-D678-36F6-84AC-423C878E6D14> /usr/lib/libc++abi.dylib
    0x7fff97da8000 -     0x7fff97de8ff7 libcups.2.dylib (2.9.0 - compatibility 2.0.0) <BDD11BE5-A9AB-347C-AB30-FDA1C5603E68> /usr/lib/libcups.2.dylib
    0x7fff97f73000 -     0x7fff97f74fff libunc.dylib (24.0.0 - compatibility 1.0.0) <0482C762-746D-37EB-A8C9-E1048CF70462> /usr/lib/system/libunc.dylib
External Modification Summary:
Calls made by other processes targeting this process:
    task_for_pid: 3
    thread_create: 0
    thread_set_state: 0
Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
Calls made by all processes on this machine:
    task_for_pid: 4932
    thread_create: 0
    thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=186.9M resident=93.2M(50%) swapped_out_or_unallocated=93.8M(50%)
Writable regions: Total=1.1G written=4188K(0%) resident=5404K(0%) swapped_out=0K(0%) unallocated=1.1G(100%)
REGION TYPE                        VIRTUAL
===========                        =======
CG shared images                      128K
CoreServices                         1336K
JS JIT generated code                   8K
JS JIT generated code (reserved)      1.0G        reserved VM address space (unallocated)
MALLOC                               44.2M
MALLOC guard page                      64K
SQLite page cache                     192K
STACK GUARD                          56.0M
Stack                                10.5M
VM_ALLOCATE                            64K
__CI_BITMAP                            80K
__DATA                               16.1M
__IMAGE                               528K
__LINKEDIT                           61.1M
__RC_CAMERAS                          248K
__TEXT                              125.9M
__UNICODE                             544K
mapped file                          24.7M
shared memory                         312K
===========                        =======
TOTAL                                 1.3G
TOTAL, minus reserved VM space      342.0M
Model: MacBookPro9,2, BootROM MBP91.00D3.B06, 2 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 2.2f38
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.198.19.21)
Bluetooth: Version 4.0.7f2, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD TOSHIBA MK5065GSXF, 500.11 GB
Serial ATA Device: MATSHITADVD-R   UJ-8A8
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0x1d180000 / 3
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 6
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821d, 0x1d181300 / 9
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0x1d183000 / 5
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 4

I have AVI files that I need to be MOV files so that I can edit them in Final Cut Pro. I am going to use Quick Time Pro for this....do I have to 'export' it or can I just 'save as', or is there even a difference? Thanks in advance for your help!

I have AVI files that I need to convert to MOV files so that I can edit them in Final Cut Pro. I am going to use Quick Time Pro for this....When I have the files open in QT Pro do I have to 'export' it or can I just 'save as', or is there even a difference? Thanks in advance for your help!

I strongly recommend you use compressor to do the conversion (if it will open the files - since quicktime will open them, it will more than likely do it.
Compressor allows you to customize presets and save them and apply them to multiple files. Although the interface may seem daunting, it's actually pretty simple.
Even if you can edit the avi in fcp, it's not a good idea. Liable to cause problems down the road.

HT1338 Purchased a used macbook pro with Mountain Lion. My old Mac runs Snow Leopard is backed up to Time machine. How do I register the operating system to me and how do I use Time Machine to move my files to the new used computer?

Purchased a used macbook pro with Mountain Lion. My old Mac runs Snow Leopard is backed up to Time machine. How do I register the operating system to me and how do I use Time Machine to move my files to the new used computer?

If you look at the User Tips tab, you will find a write up on just this subject:
https://discussions.apple.com/docs/DOC-4053
The subject of buying/selling a Mac is quite complicated. Here is a guide to the steps involved. It is from the Seller's point of view, but easily read the other way too:
SELLING A MAC A
Internet Recovery, and Transferability of OS & iLife Apps
Selling an Old Mac:
• When selling an old Mac, the only OS that is legally transferable is the one that came preinstalled when the Mac was new. Selling a Mac with an upgraded OS isn't doing the new owner any favors. Attempting to do so will only result in headaches since the upgraded OS can't be registered by the new owner. If a clean install becomes necessary, they won't be able to do so and will be forced to install the original OS via Internet Recovery. Best to simply erase the drive and revert back to the original OS prior to selling any Mac.
• Additionally, upgrading the OS on a Mac you intend to sell means that you are leaving personally identifiable information on the Mac since the only way to upgrade the OS involves using your own AppleID to download the upgrade from the App Store. So there will be traces of your info and user account left behind. Again, best to erase the drive and revert to the original OS via Internet Recovery.
Internet Recovery:
• In the event that the OS has been upgraded to a newer version (i.e. Lion to Mountain Lion), Internet Recovery will offer the version of the OS that originally came with the Mac. So while booting to the Recovery Disk will show Mountain Lion as available for reinstall since that is the current version running, Internet Recovery, on the other hand, will only show Lion available since that was the OS shipped with that particular Mac.
• Though the Mac came with a particular version of Mac OS X, it appears that, when Internet Recovery is invoked, the most recent update of that version may be applied. (i.e. if the Mac originally came with 10.7.3, Internet Recovery may install a more recent update like 10.7.5)
iLife Apps:
• When the App Store is launched for the first time it will report that the iLife apps are available for the user to Accept under the Purchases section. The user will be required to enter their AppleID during the Acceptance process. From that point on the iLife apps will be tied to the AppleID used to Accept them. The user will be allowed to download the apps to other Macs they own if they wish using the same AppleID used to Accept them.
• Once Accepted on the new Mac, the iLife apps can not be transferred to any future owner when the Mac is sold. Attempting to use an AppleID after the apps have already been accepted using a different AppleID will result in the App Store reporting "These apps were already assigned to another Apple ID".
• It appears, however, that the iLife Apps do not automatically go to the first owner of the Mac. It's quite possible that the original owner, either by choice or neglect, never Accepted the iLife apps in the App Store. As a result, a future owner of the Mac may be able to successfully Accept the apps and retain them for themselves using their own AppleID. Bottom Line: Whoever Accepts the iLife apps first gets to keep them.
SELLING A MAC B
Follow these instructions step by step to prepare a Mac for sale:
Step One - Back up your data:
A. If you have any Virtual PCs shut them down. They cannot be in their "fast saved" state. They must be shut down from inside Windows.
B. Clone to an external drive using using Carbon Copy Cloner.
1. Open Carbon Copy Cloner.
2. Select the Source volume from the Select a source drop down menu on the left side.
3. Select the Destination volume from the Select a destination drop down menu on the right
side.
4. Click on the Clone button. If you are prompted about creating a clone of the Recovery HD be
sure to opt for that.
Destination means a freshly erased external backup drive. Source means the internal
startup drive.
Step Two - Prepare the machine for the new buyer:
1. De-authorize the computer in iTunes! De-authorize both iTunes and Audible accounts.
2, Remove any Open Firmware passwords or Firmware passwords.
3. Turn the brightness full up and volume nearly so.
4. Turn off File Vault, if enabled.
5. Disable iCloud, if enabled: See.What to do with iCloud before selling your computer
Step Three - Install a fresh OS:
A. Snow Leopard and earlier versions of OS X
1. Insert the original OS X install CD/DVD that came with your computer.
2. Restart the computer while holding down the C key to boot from the CD/DVD.
3. Select Disk Utility from the Utilities menu; repartition and reformat the internal hard drive.
Optionally, click on the Security button and set the Zero Data option to one-pass.
4. Install OS X.
5. Upon completion DO NOT restart the computer.
6. Shutdown the computer.
B. Lion and Mountain Lion (if pre-installed on the computer at purchase*)
Note: You will need an active Internet connection. I suggest using Ethernet if possible because
it is three times faster than wireless.
1. Restart the computer while holding down the COMMAND and R keys until the Mac OS X
Utilities window appears.
2. Select Disk Utility from the Mac OS X Utilities window and click on the Continue button.
3. After DU loads select your startup volume (usually Macintosh HD) from the left side list. Click
on the Erase tab in the DU main window.
4. Set the format type to Mac OS Extended (Journaled.) Optionally, click on the Security button
and set the Zero Data option to one-pass.
5. Click on the Erase button and wait until the process has completed.
6. Quit DU and return to the Mac OS X Utilities window.
7. Select Reinstall Lion/Mountain Lion and click on the Install button.
8. Upon completion shutdown the computer.
*If your computer came with Lion or Mountain Lion pre-installed then you are entitled to transfer your license once. If you purchased Lion or Mountain Lion from the App Store then you cannot transfer your license to another party. In the case of the latter you should install the original version of OS X that came with your computer. You need to repartition the hard drive as well as reformat it; this will assure that the Recovery HD partition is removed. See Step Three above. You may verify these requirements by reviewing your OS X Software License.

I recorded an interview on my iPad using the iTalk app. How can I transfer that audio to my MacBook Pro? The file is too big to email.

I recorded an interview on my iPad using the iTalk app. How can I transfer that audio to my MacBook Pro? The file is too big to email.

Use DropBox. https://www.dropbox.com/help/84/en
 Cheers, Tom

How do I get my videos to upload from my sony handy cam when I get the message The following file could not be imported. The file is in an unrecognized format. I am using a macbook pro version 10.9.3, I have 411 gb free space, it worked before I updated

How do I get my videos to upload from my sony handy cam when I get the message The following file could not be imported. The file is in an unrecognized format. I am using a macbook pro version 10.9.3, I have 411 gb free space, it worked before I downloaded the latest update for iphoto.

You may be able to download and install the update from here: Digital Camera RAW Compatibility 6.01
If I upgrade to Yosemite will I be forced to go to the new Photos program
No. After upgrading (and of course make a back up first) you will need to update iPhoto to v9.6.1 (you won't be able to do this prior to upgrading). Here's how:
Go to the App Store and check out the Purchases List. If iPhoto is there then it will be v9.6.1
If it is there, then drag your existing iPhoto app (not the library, just the app) to the trash
Install the App from the App Store.
Sometimes iPhoto is not visible on the Purchases List. it may be hidden. See this article for details on how to unhide it.
http://support.apple.com/kb/HT4928
One question often asked: Will I lose my Photos if I reinstall?
iPhoto the application and the iPhoto Library are two different parts of the iPhoto programme. So, reinstalling the app should not affect the Library. BUT you should always have a back up before doing this kind of work. Always.
Photos is v1 of a new app, as yes it's not as mature as iPhoto. It uses a different technology for working with external editors. That requires Adobe to write an extension to let it hook into the new app. Not done yet, neither has anyone else.
Going forward: iPhoto will run on OS 10.10., but there is no guarantee for subsequent versions of the OS. You might want to factor that into your anger term thinking.

I am using Acrobat XI Pro and tried to install the current update. I got this error message: "Error 1328.Error applying patch to file C:\Config.Msi\pT64b3.tmp It has probably been updated by other means1 and can no longer be modified by this patch. For mo

I am using Acrobat XI Pro and tried to install the current update. I got this error message: "Error 1328.Error applying patch to file C:\Config.Msi\pT64b3.tmp It has probably been updated by other means1 and can no longer be modified by this patch. For more information contact your patch vendor." tried uninstalling and reinstalling and still get the error. Searched for C:\Config.Msi\pT64b3.tmp and cannot find the path or the file

For AA XI, you only need the 11.0.09 patch. Download from http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows (Use "MAC" if a MAC is used).

I am using a macbook pro with system 10.6.8. I just discovered that no recent files have been backed up to the external disk using Time Capsule. There is a long list of backups including most recent but no recent files, for some weeks, have been backed u

I am using a macbook pro with system 10.6.8. I just discovered that no recent files have been backed up to the external disk using Time Capsule. There is a long list of backups including most recent but no recent files, for some weeks, have been backed up. I did a full reset of Time Machine. I disconnected the external drive and reconnected it. It is not a matter of file types, no files and no folders have gotten backed up. Everything looks normal though unless one goes hunting for recent files on the back up.

Many thanks.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

Is it possible to edit a file made with 8.1 for word using acrobat 9 pro??

I have a PDF file which seems to have been created using acrobat 8.1 file maker for Word. Is it possible to edit this file using acrobat 9 pro extended and if so how do i go about this..
When i select the tools menu, no options become available and there is no secuirty enabled on the file.
Thanks
Tony

bluuskii wrote:
I have a PDF file which seems to have been created using acrobat 8.1 file maker for Word. Is it possible to edit this file using acrobat 9 pro extended and if so how do i go about this..
When i select the tools menu, no options become available and there is no secuirty enabled on the file.
Thanks
Tony
If you have Acrobat Pro Extended that is a PC Product. You've clicked on wrong Forum. Go back to main page the click on Acrobat and choose PC forum. Extend has such features as XML based PDF Forms which Acrobat Pro Mac can't handle.

Hi. I am having issues with copying files to my shared WB 2TB HDD connected to my airport extreme. Comes up with error 50. I am using a Macbook Pro to copy from so not sure what I am doing wrong. Can someone help? thanks Rory

Hi. I am having issues with copying files to my shared WB 2TB HDD connected to my airport extreme. Comes up with error 50. I am using a Macbook Pro to copy from so not sure what I am doing wrong. Can someone help? thanks Rory

These links might provide some information that may be of help.
http://support.apple.com/kb/TA20831
https://discussions.apple.com/message/2035035?messageID=2035035
I've encountered this error myself upon occasion. If I remember correctly, it was a permissions/ownership issue with the some of the files I was copying.

Using stamps in pro 9 destroying file

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