Using third party headset with Retina Macbook Pro (microphone issue)

Good day, everyone!
I have very strange issue with my Retina Macbook Pro (Late 2013) OS X 10.9.3
When I plug in my Steel Series Headset, its microphone not recognised by system and only "Internal microphone" available in Settings - Sound - Input.
Headset itself works perfectly fine, because when I plug it to my iPhone, its microphone works without any problems.
Macbook's headphone port also works fine — when I plug in my iPhone original headset to Macbook, its mic works good and I can see "External microphone" in Settings - Sound - Input.
So headset is ok and headphone port is ok. What is the problem?
How to force macbook to use headset microphone instead of built-in one?
Thanks in advance

Either contact the sales staff at the store where you ordered your Mac from or contact the speaker manufacturer & ask them.

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