Using Wifi in the U.S. With my BB Torch 9800

So last week I traveled to the United States and I was told that I would be able to connect to the internet using WIFI. First thing I did was go to MANAGE CONNECTIONS and go to MOBILE NETWORK and turn off DATA SERVICES and WHILE ROAMING.
Then I selected WIFI PREFERED under CONNECTION PREFERNCE.
I then connected to the free WIFI that was available at the coffee shop. When I tried to connect to the browser I got an error message "UNABLE TO CONNECT TO THE INTERNET, PLEASE CONTACT YOUR SERVICE PROVIDER" So I went to a kiosk and contacted ROGERS my SP. They assured me that on their end all the steps that I mentioned above were correct and that I need to RIM. Now I've been various user forums on-line and there is no real solution or fix to this problem. Some forums suggest that I need to have this phone unlocked in order to use the WIFI feature in other countries. Does anyone have any suggestions or know of any solutions to this problem.
Thanks

You can't turn off data services otherwise nothing will work, not even wifi. The best way to do what you were wanting is to just turn off "while roaming."
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Welcome to the Apple Community.
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Restart the Apple TV by removing ALL the cables for 30 seconds.
Restart your router. (Also try removing it’s power cord for at least 30 seconds)
Restart your mobile device.
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Follow Us on Twitter @VZWSupport

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Hi,
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That is strange indeed, could you try downloading and
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Utility used to install the update failed with exit code 1

Hello!
When I try to install an update on my system, the following happens:
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Installing patches from /var/sadm/spool...
Failed to install patch 119116-22.
Utility used to install the update failed with exit code 1.
Validating patches...
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Loading patches requested to install.Done!
Checking patches that you specified for installation.Done!
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Preparing checklist for non-global zone check...Checking non-global zones...
Cannot open pkginfo file //var/sadm/pkg/.save.SUNWhea/pkginfo
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ALERT: Failed to install patch 119116-22.
Does anyone know how to fix this?
TIA
Stephan

That is strange indeed, could you try downloading and
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Validating patches...
Loading patches installed on the system...
Done!
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Done!
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Reset the phone (no data loss): Press both the home and power buttons for at least 10 seconds, releasing when the Apple logo appears. After the phone restarts, try updating again.

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Connect your iPhone to a computer and use iTunes to perform the update.
~Lyssa

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How do I re-install the operating system on my BlackBerry Torch 9800 - I am sure it is hacked.

Greetings,
Can someone point me to instructions on how to re-install the operating system on a BlackBerry Torch 9800 and then upgrade it to the latest release?
I have done this several times in the past, due to recurring hacking, but have lost the instructions.
Thank you very much for your help.
Regards,
Jean-Pierre
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Hi and Welcome to the Community!
The simplest way is to, on a PC (you cannot do this on MAC):
1) Make sure you have a current and complete backup of your BB...you can find complete instructions via the link in my auto-sig below.
2) Uninstall, from your PC, any BB OS packages
3) Make sure you have the BB Desktop Software already installed
http://us.blackberry.com/software/desktop.html
4) Download and install, to your PC, the BB OS package you desire:
http://us.blackberry.com/support/downloads/download_sites.jsp
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5) Delete, on your PC, all copies of VENDOR.XML...there will be at least one, and perhaps 2, and they will be located in or similarly to (it changes based on your Windows version) these folders:
C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
C:\Users\(your Windows UserName)\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
6a) For changing your installed BB OS level (upgrade or downgrade), you can launch the Desktop Software and connect your BB...the software should offer you the OS package you installed to your PC.
6b) Or, for reloading your currently installed BB OS level as well as for changing it, bypass the Desktop Software and use LOADER.EXE directly, by proceeding to step 2 in this process:
http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...
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If, during the processes of 6a or 6b, your BB presents a "507" error, simply unplug the USB cord from the BB and re-insert it...don't do anything else...this should allow the install to continue.
If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:
KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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I am facing problem with my BB Torch 9800

I am facing problem with my BB Torch 9800....even if protection is disabled...i m not able to download any more apps for BB....any help??? plz see link for pic with problem i am facing..
http://t.co/WCxkdCZC

Hello meraman88 and welcome to the BlackBerry® Support Community Forums.
Sorry to hear you are exercising issues with BlacKBerry® App World™ on your device and computer.
If you were to try the application installation on your device, are you able to do so? Do you currently subscribe to a data plan that includes App World access?
Is your device connected to a Wi-Fi® network or the mobile network?
Thanks!
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Using Wifi in the U.S. With my BB Torch 9800

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