Using workflow to email and fax output documents

Question

The requirement is that everytime an output is triggered for a document, the document should be emailed and/or faxed to certain contacts that are maintained on the customer master. Currently you can only email or fax to one contact at a time but we would like to do it for multiple contacts.
Can this be achieved using workflow? I am relatively novice in workflow but would like to implement it if possible.
The solution we have right now, which works by the way:
Add a function module in every driver program to extract the contact information and populate a database table
Run a batch job ever 5 mins that reads the database table and emails/fax using the contact information.
Am looking for some ideas for a more efficient way of doing it. Thank you.

Answer 1

yes you can sedn the mail to multiple recipients  by using ythe workflows and even you can attach the Document to the mail as a ATTACHMENT
by using differnet Fm that are available  just go to se 37 and SAP_WAPI click f4 you will find all the FM that are required.
Important: You have to use a step ACTIVITY and make it as background step because there is no need of any sort of interaction with the user while determining the Agents and after getting the result  i mean the reposible users  store them ina internal table of type SWHACTOR and
in the mail step use EXPRESSION and assign these determined agents
For this you have to bind the Task conatiner elements and workflow conatiner elements ok