Using your own router - out of warranty

I'm having router problems - i know its an issue with the router, the number of devices connected and the fact that the router itself is quite old. I don't need to troubleshoot the router (which I've done with support). I was told I might need a replacement router. I work with computers and have plenty of great routers available - and can't really afford to spend £70 on  a router, especially for one that's not as good as what I have available to me for free. I'm also aware of how to track back to my username and password  to 'hack into' my own broadband account by discovering my username and password - but I know its out of Sky's Ts an Cs. So my question to Sky is this: Given that I have been a Sky customer for 6 or 7 years, given that my router is not up to the job and given that I can't afford to buy a new router, nor would I want to when I have about 20 sitting in a drawer. Given that I could change providers and get a free router, or use whatever router I want with BT, virgin, Talk Talk etc. And, finally, given that I've otherwise had a great servive from the broadband itself, and don't really want to have to change. Given all the above, Sky, what would you suggest I do?

Firstly, are you an ADSL or Fibre customer as your posts so far don't make it clear?
If you are an ADSL customer, you are free to use any router you wish although, obviously, Sky can't provide you support for it. The login details are easily found by searching this forum for the phrase "own router"
If you are a Fibre customer, then as  (and the T&C's) has pointed out you MUST use the Sky Hub to connect to the service. You can piggy back a second router and/or wireless access point if you wish but the Sky Hub must establish the connection. Any discussion beyond that is not permitted on the forum as it is against the house rules to discuss anything that would lead to a breach of T&C's.

Similar Messages

  • How To Use Your Own Router with Out Loosing Verizon's FIOS Services

    How to use your own router with Verizon’s FIOS Service
    First, you need a basic understanding of how FIOS works but unfortunately there are two types of FIOS systems out there. All of the systems utilize a fiber optic cable to bring TV, phone and internet to your location over one optic cable. In addition these systems provide interactivity including widgets, remote DVR, movies on demand and so forth via an IP (Internet Protocol) signal.  Your STB (Set Tip Box) requires both a video and IP signal. The IP signal is necessary for all of the aforementioned interactivity.  The fiber cable terminates at the Optical Network Terminal or ONT for short.  The ONT converts the optics into a digital signal that can be utilized by ones equipment.  From the ONT your video, phone and internet are provided to the location.  This is where things can differ as the internet signal can be provided via a coaxial (MoCA or Multimedia over Coax Alliance) or RJ45 Cat5 (Ethernet) cable.  It is important to identify and understand the differences of these two setups.  In my case I have my internet entering via Ethernet cable, which in my humble opinion makes things a heck of a lot easier.
    How does one tell the difference? In most cases it’s rather simple; just look at the Verizon’s router WAN (Wide Area Network) Port.  Does it have a RJ45 (Ethernet) or Coax (TV cable Cord) going to it? If the router’s WAN port doesn’t have a coaxial connector then one will need to convert the MoCA signal into a usable Ethernet signal that routers understand. The easiest way is to use Verizon’s router as a bridge. In this method the Verizon’s router simply converts the signal and passes it along to your own router. The challenge is to try to maintain the interactivity that FIOS TV provides. Because of this one needs to supply the IP routed signal back to the FIOS router.  There are multiple methods for doing this and I would recommend investigates which one make the most sense.   
    In my particular case the IP signal was provided by Ethernet.  Again there are various ways of installing one’s own router. The hardest is to utilize Verizon’s router as a bridge.  This setup requires configuring Verizon’s router as a bridge and also creating a VLAN (Virtual Local Area Networks). In addition one needs to set up their own router so it will work with the various routing tables and networks. For me this is too complex for the average person and it can be difficult to trouble shoot if something goes wrong. Please consider that Verizon will not support utilizing third party routers.   
    The easier method is to request an Ethernet signal (if you don’t already have one) from their ONT.  I would highly recommend getting your hands on a NIM or Network Interface Module. This device is used to convert Ethernet to Coaxial so it can be fed back to your STBs.  These can be purchased online and Verizon technicians can be a valuable resource with these sorts of acquisition.  At the very least they can point you to the right direction.  Once you have a NIM the rest is rather simple.
    Log into the current Verizon Router.
    Located the router’s MAC address and copy it down.
    Go to the port forwarding section and copy down the Applied Rules. 
    Example:  
    Network Computer/Device: 192.168.1.100:63145
    Application & Ports Forward:  Application UDP Any -> 6347  
    Note: There may be up to three entries for each one of your Set Top Boxes.
    Look at your current device list, typically found on the home screen. Copy down your STB MAC and IP address.
    Example:
    IP-STB1
    Connection Type: Ethernet
    * IP Address: 192.168.1.100
    IP Address Allocation: DHCP
    *MAC Address:                07:73:fFe:ad:8b:3f
    * Things you will need to write down
    Go to the network section and look for the main Ethernet connection.  Select this and then select more setting, typically found at the bottom. Release the current lease.
    Remove the Verizon router
    Install your router
    Connect the NIM by plugging in an Ethernet from one of the routers LAN (Local Area Network) ports to your NIM. Then connect the coax cable, the same cable that was used by Verizon router.
    Set you DHCP routing IP pool to accommodate Verizon’s STB IP’s  (note their IP’s start at 192.168.1.100)
    Go to DHCP section and reserve the STB IP’s by inserting the IP’s and MAC addresses. This shall ensure that nothing else utilizes the same IPs as the STBs thereby preventing IP address conflict.  
    Add the port forwards from Step 5 above.
    Clone Verizon’s Mac Address utilizing the info from step 2
    Finish setting up the router in typical fashion.
    Unplug and re-plugin your STB’s and test functionality.  It’s best to try using a widget or Movie on demand function.
    Note: if the new router can net get an internet signal contact Verizon’s support and have them release the IP and reset the ONT.  
    EVERYTHING should be working at this point.

     3 Go to the port forwarding section and copy down the Applied Rules. 
    Example:  
    Network Computer/Device: 192.168.1.100:63145
    Application & Ports Forward:  Application UDP Any -> 6347  
    Note: There may be up to three entries for each one of your Set Top Boxes.G
    Your display obviously is not like mine as mine does not dosplay the port associated with the ip address
    whatever, the STB's start at 192.168.1.100 and icement by 1 for each
    the port addr's will be 63145 alo incrementing by 1
    there is 1 entry for each in my pf list
    however each ip addr also has a port entry starting at 35000 also incrementing by 1 for each ip addr
    For some unknow reason these are duplicated e.g I appear to have 11 entries exaactly the same for each stb and as the fios services rules have no action switc there is nowhere to delete the extraneous garbage.
    Why do you clone the mac addr??

  • Will using your own router allow loopback connections?

    SomeJoe7777 you are correct regarding the route of a given packet when using a WAN IP locally (NAT loopback). However will again state that NAT loopback does not work using a router behind the NVG589. As you stated it should...which is why the issue lies with the NVG589. Most likely something to do with IP passthrough mode on the NVG589 not being a true bridge mode which in turn does effect one's own router. Bottom line I encourage you to attempt NAT loopback yourself with a router behind the NVG589 and report your results. It wouldn't be the first time that ATT said something should work only to later admit it was a problem with their hardware.

    NAT loopback is defined as a function of a router where connections to ports on the outside IP address are translated and routed to the server defined in the router, even when the connection attempt comes from the "inside" portion of the network.
    e.g.. Let's say we have a router with an outside IP address of 99.99.99.99 (a public IP address), and the router has been configured so that inbound connections to port 80 on that WAN interface are translated to a destination address of 192.168.1.20 (on the inside network). This enables a web server running on the 192.168.1.20 machine to respond to web requests from the Internet, provided those web requests are coming in to 99.99.99.99.
    If another computer on the internal network, such as 192.168.1.101, can pull up the web site using http://99.99.99.99 (instead of the direct connection of http://192.168.1.20 ) then the router implements NAT loopback.
    Now, knowing that, let's review:
    If you use your own router, and it is the device doing the network address translation (NAT), that means it's outside address is x.x.x.x (a publically routable IP address), and it's inside addresses are private, in RFC 1918 address space. This can be set up with the U-Verse modems using DMZPlus (2Wire/Pace 3xxx series gateways) or IP Passthrough (Motorola NVG5xx series gateways).
    NAT loopback in this situation is completely dependent on the functionality of your own router. By definition, any NAT loopback request under this circumstance never leaves your network and your router, and thus never touches the U-Verse gateway at all.
    The bottom line is that if NAT loopback is not working with your router, then you either haven't configured your router properly, or your router doesn't support it. The ISP gateway has no bearing on this functionality whatsoever when configured in conjunction with your own router as described above.
     

  • Using your own router

    Good day all,  I would like to hear from others who use their own routers to connect to Verizon Fios.  Are there any pro's or con's to using your own?  Will your connection be more secure using Verizon's equipment or your own.  Any difference in speeds noted?  Thank for your opinions.

    Just got FiOS today and faced the same issue. I need to keep the Actiontec router for the TV STBs, but it has not the same features as my D-Link 655. There are instructions online on how to turn the Actiontec into a network bridge, but that may interfere with services.
    Here is what I did:
    1. Change the IP of the Actiontec router to something different than the 192.168.1.1 so that it doesn't interfere with your existing router (unless your router already uses a different IP, then you can skip this). I followed the instructions from here: http://www.dslreports.com/forum/r20329726-northeast-how-to-change-the-default-IP-on-Actiontec-M1424W...
    Note 1: Once you change the address you need to reconnect to the other IP address!
    Note 2: You also need to change the DHCP range on the Actiontec to no longer include the new IP. This can be changed on the same page.
    2. Make sure that you power cycle the STBs, otherwise they still look for the router on the old address
    3. Plug your router of choice in and connect one of the LAN ports of the Actiontec to the WAN port of your router
    4. You now should be able to access Internet through your router.
    I use DynDNS so that I can remote into a system at home using a domain name. If you have such a setup be aware that the web admin of the Actiontec will be accessible from the Internet!
    I fixed that by
    1. Setting the Actiontec's firewall to the lowest setting
    2. Forwarding all TCP and UDP ports to my router except for the port 4567. That apparently is used by something for Verizon (the TV STBs??), so you may need to create multiple forwarding rules. If you choose custom ports you can specify a range, which is really nice. This way all traffic except for port 4567 hits my router and either goes where I forwarded the ports to or goes nowhere as there is no service.
    This setup should provide the best of both worlds. I say should as I yet have to test it for a while,but so far things are working out OK.
    If you have your own wireless and don't need the wireless from the Actiontec then turn the wireless off on the Actiontec and detach the antenna.

  • Installation tomorrow -- want to use my own router with ONT-611

    Tomorrow I am having Verizon FIOS installed (internet only, no TV or phone services).  I've been reading this morning about using my own router, which I would prefer.  Previous owners of the house had FIOS so there is already an ONT-611 hanging off the side of the house, and there is the battery backup box hanging inside the garage.  Also, there is an ethernet cable already ran through the cinderblock wall which hangs inside my garage.
    Now, here's what I've read:
    1. This ONT-611 does not support MoCA
    2. The ethernet port on the ONT-611 only runs at 100mbps
    I have 16 runs of CAT6 in my house which terminates to a rack in my garage which houses a 24-port gigabit switch.  I would like to swing one of those runs over to the existing ethernet cable so I can connect it to my router (a small linux computer which two NICs running shorewall).  I'll have to figure out how to connect those cables (both are male RJ45)... otherwise, will this configuration be supported?
    As I said, I will not have TV services and do not plan to subscribe in the future.  Is there any reason why I would want to go with another configuration (aka use coax and the supplied actiontec?).
    Thank you!

    The link smith6612 provided has good info, but these are some things I can think of, and items I have done.
    I would let Verizon do their supported install with the Actiontec router set up with Ethernet WAN. That is a supported install. This way you have their router should you have issues at a later date, you can put it back to the default configuration. After Verizon leaves, you can configure it as you wish. See if they will extend the cable from the ONT over to your rack. They probably will run a new cable for you. Put the Actiontec at your rack and connect one of its LAN ports to your switch until after the install. Then if you have your Linux PC in close proximity to two of your 16 outlets you could loop two of those those back to your rack. One to the router and one to your switch. Actually you could just use the router as a second switch if you turn off DHCP and connect one LAN port to the ONT and another LAN port to the cable going to your Shorwall's WAN. Many many ways. Shorewall WAN side would need to be configured properly for your ONT and FiOS set up. That is why I say let them do their thing first. Some of the older installs are still using PPPoE and some newer are DHCP. that would make a difference on how you configure your Linux box's WAN if it is directly connected to the ONT VIA the cable or a switch, which could just be the Actiontec without the WAN ports used. If you use the Actiontec as a switch directly off of the ONT, be sure to turn off DHCP and the WiFi first, and only use two lan ports. DON'T pull more than one public IP from the ONT.
    I have had various configurations, and always Ethernet from the ONT. The original ONT 610 did not support MOCA and it had to be bridged from the Actiontec or a NIM-100. I have connected my Linux IP Cop with Dan's Guardian Proxy Filter directly to the ONT and used the Actiontec as a MOCA bridge for my TV services. Right now I have the Actiontec connected directly to the ONT first via Ethernet WAN, and have 2 DVRs, and 2 STBs for the TV. The Actiontec and TVs are considered The DMZ, with my Linux box called the moat. All my workstations and server sit behind the Linux proxy filter firewall. I set fixed IPs on my private network via MAC and DHCP, and the proxy is transparent. With exceptions on the filter for certain computers.
    With my configuration, I can call with any issues and it is supported. Short of my Linux box and PCs. Which I don't want anyone into anyway. I have been thinking of putting the Linux box back in front, so I am not running dual NAT, but I need to have a supported platform for testing and using FiOS features. Thus I put the Actiontec back in front, and my stuff is safer behind the second NAT.

  • How to get the workcentres used in the routing out of 2 alternate routings

    Dear All,
    I would like to know how to get the workcentres used in the routing out of 2 alternate routings.
    I referred PLKO got the Task List Type (PLNTY), Group(PLNNR), Group Counter(PLNAL), Plant(werks).
    I passed this in to PLPO, The problem in PLPO is we don’t have the distinguishing field Group Counter(PLNAL), so I am getting all the ARBID including both alternates.
    How to get the ARBID with respect to Groupcounter 1 alone.
    If a get the ARBID , I can get the ARBPL from CRHD.

    HI,
    Use PLAS Table also.  you have to use PLKO> PLAS> PLPO.
    Pass PLNNR & PLNAL in PLAS and get PLNNR & PLNKN.
    Then pass these into PLPO.
    work centers from CRHD
    Regards,
    Krishna Mohan
    Edited by: Krishna Mohan N on Jan 31, 2008 12:28 PM

  • If your doing the out-of -warranty can you do it online?

    if your doing the out of warranty can you do the proccess online

    Start here:
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  • Use your own iOS app on your own iOS device without buying a developer program.

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    Thank you.

    As always, feel free to use Report a Bug for any samples, doc additions, feature requests or enhancements you'd like to see as well. Add your BR# to this thread for reference, thanks.
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  • Using your own web fonts in Muse and NOT TypeKit's

    Hi All, I purchased a family of webfonts for the font I will be using in my website. There is no option to add my own web fonts in the fonts menu anywhere, just web safe, typekit and system. For now I'm designing my site with the desktop version of the webfont im using to see somewhat what the final outcome will loom like. Is there a way I can somehow assign my webfont to my site after my website is built and exported to my web server? I can't believe this isnt an option. I'd use Dreamweaver but it is needless difficult to build a website in it.
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    if you don't change the websafe font on the website to begin with, or later on come back to arial or something after you've designed with your own font, you can replace the entire font family in css in a matter of a few minutes. the sizes and other stuff will keep unless the font you're using doesn't have Bold or Italic for different hierarchies.
    from stack overflow:
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  • What is the point in this "BScatalyst" if can not use your own domain name?!

    the marketing of adobe BScatalyst is a enigma for me. What is it? when you can´t use your domain name?!

    I think you need to do a lot of research and a lot of reading.
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    http://ctolpin.googlepages.com/iphonecampics007.jpg
    Message was edited by: LumpOfCole

     3 Go to the port forwarding section and copy down the Applied Rules. 
    Example:  
    Network Computer/Device: 192.168.1.100:63145
    Application & Ports Forward:  Application UDP Any -> 6347  
    Note: There may be up to three entries for each one of your Set Top Boxes.G
    Your display obviously is not like mine as mine does not dosplay the port associated with the ip address
    whatever, the STB's start at 192.168.1.100 and icement by 1 for each
    the port addr's will be 63145 alo incrementing by 1
    there is 1 entry for each in my pf list
    however each ip addr also has a port entry starting at 35000 also incrementing by 1 for each ip addr
    For some unknow reason these are duplicated e.g I appear to have 11 entries exaactly the same for each stb and as the fios services rules have no action switc there is nowhere to delete the extraneous garbage.
    Why do you clone the mac addr??

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    You may want to post this question in the iPhone discussion at https://discussions.apple.com/community/iphone

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    Message was edited by:
    Ratjeuh

    still yes/yes after the edit?Yes :)

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