UWL worklist item displaying incorrect information

Hello All,
We are facing an issue with UWL workitems, as per which when we open a workitem it displays data for some other workitem/ request instead of the correct one.
We are on NW 7.0 SP 18 and the process flow is like this:
A customer is created in Portal and a customer number is assigned to it lets say number 1000, now when we check the UWL, the line item for customer number 1000 displays correctly, now when we click on it, the page loads with values as per customer number 1001. which is incorrect. These values in UWL are being fetched from a staging table in GP.
P.S: This doesnt happen to every user, this is intermittent and is more evident when a large number of workitems are present.
Any help or pointers is appreciated.
Thanks
Shailesh

Hi Karri,
Thanks for the reply.
Yes i did check SAP's note: 982888 for this issue and as per the suggestion they had asked to upgrade the component SAP-EU to SP 10 level but we are currently on SP 18 level for component SAP-EU.
Also this issue is intermittent and doesnt occure to all the users. Also the number of workitems listed in the user's inbox does seem to trigger this issue's occurence, since we are unable to replicate the same in our Development and Quality systems due to less number of workitems available.
The only thing we havent done right now is to Clear the UWL Cache and a restart of the system.
Let me know if you come across any more suggestions related to this.
Thanks
Regards,
Shailesh

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