V CAST Media Manager is the worst piece of crap software I've ever used...

Question

I mean, who wrote this thing?  Sorting is f*d up, uploading files is a freaking nightmare, so much scrolling around because you current view is not cached when you click to a different area...
This thing is total junk.
So I started using it yesterday.  Selected a bunch of albums that I wanted to upload to my online area.  Was logged in there and everything, so I think I'm cool.  Since there's no menu option to know for certain that I want to upload, I'm left to only the drag and drop option and hope that it is the correct action...
I say hope because nothing is instantaneous.  It sits there and spins, no obvious visual activity (i.e. a progress bar showing how much has been loaded, how many files are left to load, estimated time to completion, etc.).
Since I'm loading a bunch of albums, I figure it's going to take awhile and I just walk away from the computer.  This morning, though, most of my files are not there.  I find the transfer logs only to find the obvious messages of "Failed to load file xxx".  Yeah, that helps me diagnose whether it is my problem or verizon's problem...
So of the ones that loaded (like 9 songs out of 90), I see they're mostly from one album.  Well, now I have to pick the songs that didn't transfer in order to get them put up.  Album has a total of 12 songs...  So I can't remember the 9, so I start playing w/ the sorting in order to help me remember...  Well sort from the full music list is only ever on one column, and appears to randomize after that (i.e. I picked sort local media by album, but the songs are not ordered in any specific way after that); Tried clicking on song title, then album hoping that after the primary album sort the tracks would sort by title, but no...  Meanwhile I finally get to the point where I'm just looking at the album itself by folding down the list on the left.  What a mistake.  The list is of album names, of which I've got hundreds.  Now I'm scrolling down to find the online guy to click it to see what songs are there, then scrolling to find the album (which happens to be up near the top).  By the time I get there I'm so **bleep** off about the crappy interface that I'm back to scrolling again...
The only thing the application is: flashy.  Sure, there's lots of red black and white.  After that it's worthless...
I mean, what's wrong with the multiple document format?  One window for local, one window for online, etc.  I mean, that way I could compare/contrast the two...  Or even a side by side view w/ the arrow buttons in between so the transfer option is obvious.  And the sorting?  Surely the primary and secondary sorting identification is nothing new (in case you don't know it, when the user picks a new column to sort on, their current column and sorting direction become the secondary sort option).
Anyways, I think I'm going to have to dump the whole online option.  If this tool is the only thing I can use to sync music w/o plugging in, then I'll just plug in and use windows media player.  At least that tool works...

Answer 1

TOTAL AGREEMENT. Except calling this *** software "crap" is being far too polite.This is an HTC Incredible attempting to connect to WIndows 7 64-bit.
All I want to do is transfer audio files to my phone. I don't care about storing anything on line.
1. Since the phone wouldn't simply mount in Windows Explorer the way my Droid does, I am forced to install software I do not want.
2. After installing the Vcrap software, the phone mounts in Windows Explorer as CDROM J: which cannot be opened. When I launch Vcrap the phone appears within Vcrap as Phone K: and phone L:.
3. When I attempt transferring files to phone K: (since there is no option to transfer the files to the drive letter J: that the phone is apparently using) the transfers fail.
4. In an attempt to test the phone when I attempt transferring any media files from the phone, the transfers fail.
5. When I navigate within the Vcrap application to "How to connect to your phone" a blank screen appears. So far, the blank screen is the most honest part of the Vcrap software. It really doesn't have a clue.
At this point I am faced with calling tech support, no doubt waiting on hold along with other poor suckers stuck with this issue and then being connected to someone in India who speaks poor english - yet another communication problem. Why is it that companies that present themselves as being communication specialists SEVERELY SUCK at communication?
Let's face it: Verizon feels that sticking you with an $80 a month bill isn't ripping you off enough. Now they want to get you to purchase media from them. I've already got 30 gigs of my favorite music on my hard drive that I'd like to listen to from my phone. I don't want to buy any new music. it's pretty much crap (just like this software) anyway.
The reason I did NOT want an iPhone is solely because of iTunes, another *** software application (although it works) that takes over your PC's media collection and forces you to do things you don't want to do.
The Motorola Driod I have works perfectly: it mounts when connected; I drag and drop my media files and the media player of my choice recognizes the files and plays them. Brilliant. Too bad Verizon's greed is keeping me from a smooth user experience such as that. This lousy experience will influence my future decisions in phone carriers and the type of phone I purchase. I cannot BELIEVE that this is what Google had in mind with they launched the Android OS for phones.