Version Shows 4.2.1:Can't Update, Restore, or trnsfr photos or prchsd music

I have an ipod photo 20GB and after upgrading to itunes 7.0.1(7) the summary tab shows:
- 4.2.1 shows as software version (instead of 1.2.1)
- older ipod icon is pictured
- the version states"ipod is up to date" and the 'update' button is grayed out
....the 'restore' button is grayed out as well so I can't even restore from my
machine
- I'm missing the 'photos' tab
I can transfer all my non-itunes store purchased songs fine, but when I try to transfer the purchased ones, it says the software on my ipod is too old and that I need to go to use the 'update' button in the summary tab...which tells me I have the latest version! I'm caught in a loop and am beyond frustrated! I tried using my ipod on my husband's powerbook and it's fine on HIS computer! Correct version 1.2.1 comes up and itunes store music transfers...I restored the pod from his itunes, but even after doing that I still get the same result on mine. What is going on??? Help!
White iBook G3 Dual USB   Mac OS X (10.4.7)  

with those symptoms, it's probably worth checking on the following possibilities:
iPod Updater reports iPod nano or Fifth Generation iPod must be connected using FireWire
iTunes: No Photos or Videos tab in the iPod preferences pane in Mac OS X
iPod does not appear in iPod Updater or iTunes in Mac OS X

Similar Messages

Maybe you are looking for