Very poor quality ichat video

I am new to ichat and I have very poor quality video links with my family. One in CA and the other in TN both are on macs. They are both very fragmented and broken up. Also there is a huge delay in the audio. Please help....I can't see my new nephew. Thanks

i am also having issues with my ichat video quality, and there is a delay on audio sometimes. i chat with my friend in philly; i am in brookyn, ny. sometimes the audio is in sync, and then sometimes we have a delay. but the video quality is so blurry on my end...i can barely see her. but her video of me is fine. my preview screen looks great, the connection doctor says everything is good.
i'm not very good with macs tho and computer jargon. i need someone to help me, but who can walk me thru this stuff like im in first grade.

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