Very, very disappointed in Nokia

Unfortunately in April my Siemens S65 phone was stolen and the insurance company gave me a Nokia 6230i as a like for like replacement. I have to say in the 4 months since I've had the Nokia I've had a string of problems with it. These include the Email application which has stopped working so I now have to use a third party piece of software, regular crashing, poor reception and worst of all a poor implementation of bluetooth so I can't connect with my PDA. It feels like a very buggy phone. The firmare may not be the latest (it's 3.62) but I don't want to be without a phone whilst Nokia try and get it sorted out. Can anyone recommend an alternative Nokia phone that's very reliable? I'm interested in a business orientated phone with bluetooth (that works!). The Siemens phones I found to be rock solid and sadly the 6230i has been nothing but disappointing.

Have you tried taking it to a Nokia Service Centre? They should be able to look at it for you and usually fix things within a really short space of time, some will even lend you a replacement if it has to go in longer.
I still use my 6230i and it's a beast of a phone, love it to bits though I don't use it as my main phone any more. Yours may just need the firmware reinstalling / updating.
Nokia History: 3110, 5110, 7110, 7110, 3510i, 6210, 6310i, 5210, 6100, 6610, 7250, 7250i, 6650, 6230, 6230i, 6260, N70, N70, 5300, N95, N95, E71, E72
Android History: HTC Desire, SE Xperia Arc, HTC Sensation, Sensation XE, One X+, Google Nexus 5

Similar Messages

The Bluetooth low energy protocol is not backward compatible with classic Bluetooth protocol. My iPhone 4s can not find my sonny in-dash player. However my iPhone 3GS does it. Very disappointed with this. Any idea how it can be fixed???

The Bluetooth low energy protocol is not backward compatible with classic Bluetooth protocol.
My iPhone 4s can not find my sonny in-dash player. However my iPhone 3GS does it. Very disappointed with this.
Any idea how it can be fixed??????

Hello,
You are correct, Blue tooth low engergy, BTLE.(only) devices are not backward compatible with Classic bluetooth and cannot connect.
However the Apple 4S and above have Bluetooth 4.0 support.. Hardware wise it has bothClassic Bluetooth, like the 3GS, as well as Bluetooth Low Energy. There is no good reason why your 4s cannot communicate to your Sony in-dash player using the Classic bluetooth that resides in the 4S.
I know that this does not answer the why it does not work, but it should work. Do you have to somehow re-pair the new phone up to the player? Not knowing the model of the Sony it is hard to investigate.
And I hate to ask but are you sure that the Bluetooth radio is on in the phone?
JT

I am very disappointed in CFBuilder 2

I have been using CFBuilder since it first came out. I went through some of the early beta annoyances and even some of the situations where a new beta version came out and stopped the current one from working, effectively halting my production until it was fixed. That being said, I love CFBuilder and it has been a mostly positive experience. It has all of the good things about CFEclipse, with a lot of helpful enhancements.
When CFBuilder 2 came out, I was very excited to get my hands on it. I am sure I don't need to go into detail about how important a functional and feature rich IDE is to a developers day, so I am always looking forward to the latest and greatest. CFBuilder 2 falls short in so many ways and after talking many other developers, I realize that I am not the only one with that opinion. I am surprised that Adobe has produced such a bug ridden product.
Being a developer myself, I understand all to well the need to get a product released and making money, but this product is unusable and is making Adobe look bad. I talked to a number of developers at cf.Objective about this and I wasn't surprised that many of them shared my negative experience.
Because I have had issues upgrading from one version to the next in the past, it is my practice to install a fresh version, so there are less issues. I am running Windows 7, but I have talked to friends that are working on Macs and have experienced these problems as well. Here are just a few of my gripes:
- In early versions of Builder and CFEclipse as well, syntax highlighting would occasionally break and would leave your code looking like it was in notepad. Sometimes it would repair itself after time, or you just needed to type something, or highlight code and it would correct itself. In later versions this got much better and all but disappeared. In CFBuilder 2 the problem is back and worse than it ever was. The only way I could fix it much of the time was to just close the file and reopen it.
- In addition to the syntax highlighting breaking, it seems to hang much of the time. It actually crashed my editor a couple of times. Even when I set the setting to make it only refresh when you save, it still seemed to try to update anyway.
- When going to a new line, for some reason it is inserting an extra tab. I see that there is some new code formatting functionality, and I tried to change this behavior, but I couldn't find a way. This is changed behavior from how it worked before and it is frustrating having to search for options just to have it work the way it was originally. I am not really sure who would want the extra tab anyway. It is a tab that doesn't follow the flow of your regular indentation.
- The auto closing of tags doesn't seem to work properly anymore. I tried toggling the settings to see if that would help, but I wasn't able to get it working.
- The previous version gave us some really cool hotkeys. CTRL+SHIFT+A to insert an abort, CTRL+SHIFT+D to insert a cfdump, C and CTRL+SHIFT+M to wrap code in a comment. In CFB2, all of those keys have been remapped by default... I understand that the functions are still there, but it doesn't make sense to me that they were moved.
Honestly, after fighting these issues for only a very short period of time, I got frustrated, uninstalled the app and went back to CFBuilder 1. It seems like this was a complete rewrite and wasn't very well tested. I realize that I could have been a little more detailed on the explanation of some of these issues, but I really don't have anymore time to waste on this unfinished product...
I am very disappointed that this was pushed out in such a non-functional state and I won't feel comfortable giving it another chance until I start hearing that things are vastly improved.
I realize that the tone of this is somewhat negative, but it comes from hours of frustration and wasted time. I only decided to post this after I spoke with a number of my peers that are equally disappointed. I hope this can serve as a nudge to improve the quality of future releases.
Jeff

--^ everything this guy says.
It's such a shame to see some people want always to suggest that because something doesn't work for them (and even some of their peers) that therefore it must be true for everyone, and that the product and team are shoddy. We hear the same of CF sometimes, and since I do CF server (and sometimes CFBuilder) troubleshooting for a living, I can affirm that rarely if ever is the problem (or rarely are "all the problems" someone experiences) really due to inferiority of the product.
There's usually an explanation in there somewhere, for why what fails miserably for someone does seem to work just fine for others. Often, it seems to have to do with some configuration issue.
In CFB, particularly, it's indeed important to get many config things right: some features won't work unless a file is opened within a project, and further some will only work if the file is opened in a project that is connected to a server. Then, too, you may connect a project to a server, but not do it right, or have something that's just not working (like connecting to a remote server and specifying the JNDI port but it's not the one on which the connected CF server is listening on, or you provide the RDS password but RDS is not enabled on the server, or the ports for either are blocked, and so on.)
I will grant that someone will see that and say, "well see, that's what I mean: you have to be a bloody technician to get it all working". Well, yes, to a degree. CFB tries to do a LOT for you. It isn't "just an editor" (but most here know that), but it's more than even most Eclipse plugins--they (nearly all) work with source code alone. CFB is working with both source code and the configuration of stuff on a back-end server, such as what datasources exist (in CF), what components exist (on the CF server, as defined by CF admin mappings, custom tag paths, and the web server root), and so on.
It can't "just look at your code". It needs to do this back-end communication to bring all the hotness that it does. But if that connection doesn't work, then it can either fail (obviously or silently), or perform poorly.
So yes, it's a shame when someone's configuration gets in the way and makes it seem that CFB sucks. But the reason you hear from others "no it doesn't" is just that either they don't have the same setup, or don't have the same configuration challenges, or they have solved them, or whatever.
But please, I wish people would stop with the "it sucks" mantra, just because it doesn't work for them (and some of their peers).
Jason and I (and others, I'm sure) are at least here to say, "it doesn't suck for us".
That doesn't make you wrong. It just means that your assertion that it sucks in general (calling it " unfinished product...pushed out in such a non-functional state"). I realize that countering your point, I run the risk of your (and noraaron's) wrath. Please don't shoot us as the messengers. We're just offering a contrasting viewpoint.
/charlie

I am a long-term user of Lightroom as a standalone product with a perpetual licence. As a retired person on limited income, it is very disappointing to me that Adobe have introduced the 'Creative Cloud' (CC) subscription service in order for me to be able

I am a long-term user of Lightroom as a standalone product with a perpetual licence. As a retired person on limited income, it is very disappointing to me that Adobe have introduced the 'Creative Cloud' (CC) subscription service in order for me to be able to continue upgrading this excellent product. It will be for me too expensive at the minimum cost of £9 per month. The additional services that CC brings are personally of no relevance or usefulness. Adobe should be prepared to support existing users who are, like myself, non commercial, amateur photographers by giving them the simple opportunity to upgrade to Lightroom 6 as a standalone, perpetual licence product. As a member of a camera club I know my co-members who use Lightroom are equally disappointed by this move to a subscription-only service.

john beardsworth wrote:
John Waller wrote:
However, Adobe will soon introduce Cloud only features into Lightroom CC for which LR6 (perpetual license) owners will have to wait until LR7 (paid upgrade).
That is possible, John, but it is only speculation on your part. Might, not will.
kwdaves wrote:
There is a "Lightroom 6" upgrade available for US $79 if you have a valid license for any of the earlier versions. From what I can tell, the only difference between Lightroom 6 Full, Lightroom 6 Upgrade and LightroomCC is in the license. The download file is the same.
Other differences - with CC you get LrMobile/LrWeb and they throw in a free copy of Photoshop too.
Yes, but when I bought my standalone license and clicked on the "Download" button it took me to the LightroomCC page. The downloaded file is named Lightroom 6, but in the CC app the installed program is LightroomCC (2015).

TS1538 Hi technical support Team of Apple I am sorry but this time I am very disappointed with IPhone and IOS 7.1, actually I have IPhone 5,5S both and I was trying to Restore my Phone for sell Because I want to by IPhone 64 Gold but unfortunately

Hi technical support Team of Apple I am sorry but this time I am very disappointed with IPhone and IOS 7.1, actually I have IPhone 5,5S both and I was trying to Restore my Phone for sell Because I want to by IPhone 64 Gold but unfortunately    both phone stuck on recovery mode with error 1, and 3
I got Error 3 on IPhone 5 and error 1 In IPhone 5s , I did lot of try as I can my level best , like Update iTunes, stop all security, change cable even change computer format my laptop and install everything fresh in window   I did try to with Mac of my friend,
Change Internet connections try with DFU mode, Make DFU file Also with redsnow   everything I did
Whatever on internet information like go to cmd and run as administrator to make change hosts file
Like ipconfig/flushdns everything everything what I can…. but I dint get good results and good information about this error
Somebody told me this is hardware problem, I make change my battery and charging connector too.
I don’t know what to do next.. because I don’t leave any experiment on my stuck phone..
Note : one is big issue that apple support team is also and giving good answer
I am in Saudi Arabia so I don’t have any nearest store of Apple.. even Saudi Is Big Consumer of IPhone
Its Really Bad its big Loss of Money I can’t afford more , Now will not Buy Any IPhone in future if I don’t get solution..
Thank You..

What the **** is this taht you will not provide any service due to just a bit jailbreak..
we are not much tecnical person.. and mostly consumer dont have good idea about Jailbreak. make your device much better secure from hacker and jailbreak please we cant afford much money please give me any solution i ll not do jailbreak again please

Customer service complaint - very disappointed

I just spent another hour on the phone with Verizon's Customer Service. After being a loyal customer since 2003, my phone stopped working. I went into a store and they helped me get it replaced. The second phone I got had issues with it's battery life. I went in again, they couldn't fix it and they ordered me a replacement. The third phone also did not work and I did not have service for a week. I brought it to the store and they actually broke it some more and again, I didn't have a phone for a few days, until my replacement came.
When I called Customer Service to tell them about my experience, I asked for a $200 credit to my account for all of the service, time, and frustration I wasted to have a functioning phone and service. I told her that if they were not able to compensate me for that experience and reward me for being a loyal customer, my husband and I would take our business to AT&T (we are merging plans and both upgrading to an iPhone 6). The woman I talked to asked for the amount I would feel okay with and I said $200. She put me on hold for awhile and come back and said my $200 credit was approved and that she made note of it on my account. I confirmed that it would show up on my next bill and that it was approved - she said yes.
A month passed and I did not see the credit on my bill. I called to follow up and the customer service rep told me that the credit was actually not approved and there was nothing he could do. After an hour back and forth, he finally put his manager on the phone. I gave them one last chance to honor the promise Verizon made with my credit before I chose to take my business elsewhere. They chose not to do anything.
My contract and my husband's contract are up - we were planning to go to Verizon this weekend to add him to my account. I guess instead we'll be going to AT&T. I am very disappointed. All I was asking for was a reasonable credit, but they would rather lose two customers than take care of them. I know Verizon is a big corporation, but I will definitely do what I can to deter anyone away from Verizon from now on.

That's terrible customer service. Though my time is very valuable, I'm more angry that I was told that I would be credited when it wasn't true. This was not my error, but Verizon's error and Verizon should take ownership of their mistake and honor what was said. This is all in addition to 3 faulty phones and loss of service for days at a time.
Sent from my iPhone

HT1414 My 4th gen iPod touch is slow and has a lot of lag time with the touch screen and home button. It's just slow. Its a 32 gb thats barly half way full and im very disappointed. what do i do?

My 4th generation iPod touch is super slow and sometimes i have to click the home button multiple times before anything happens. Its up to date and is a 32 gb but barely half way full. My friends have the same kind as i do, and they have the same problem. Mine is a little over a year old and i'm VERY disappointed in something that i spent over $300 for. What am i supposed to do to make this peice of crap work like it's supposed to? I paid a lot of money for it and i expect it to work but the only thing i've heard so far is "turn it on and off." Yeah... cause that solves everything. Does anyone know how to help me?

Periodically double click the home button and close all the apps in the recently used dock. Then power off and then back on the iPod. This frees up memory. The 4G only has 256 MB of memory.
Also, sometimes restoring the iPod helps.

Best buy, please help me on this! very disappointed and frustrated!!

Here is my complaint:
1.I have been saving for weeks trying to buy this flat screen TV: the price has been $299.99
http://www.bestbuy.com/site/westinghouse-48-class-48-diag--led-1080p-hdtv-black/6233067.p?id=1219198...
Then finally this Tuesday I went there to buy, I checked the online price, it jumped to $329.99. I do have a mover coupon which is good for 10% off a single item. So I used, but I will have been really happy if I could have used it when the price is $299.99 instead. This mover coupon said any single item with some exclusions and I believe this Westinghouse 48" is not in the exclusion list.
After I bought Tuesday, I checked the price online today, man, it went back to $299.99. Your price mathcing policy said if the price lowered within the return period, we could get the difference back. Then I went back to the Best Buy at Fairlawn, Ohio (Montrose) location where I bought my TV. But they refuse to return the difference saying I used that coupon.
But key issue here is not using the coupon. That coupon DOES NOT SAY anything about not using on a sale item at all!!!!!
If I return the TV today and they give me back that coupon, I would have been able to buy this one again at $299.99 AND using that coupon again! So It is very UNFAIR they are doing that.
Very disappointed and frustrated. Please help me to get this issue straightened out!! I follow all the rules, but that store clerk did not seem to understand that coupon is good for on sale items too and that TV is not on the exclusion list so they should follow the price matching promise and issue me the credit!!!!!!

here is the detail of this mover coupon:
http://www.bestbuy.com/site/regularcatpcmcat322300050002/movers-coupon/pcmcat322300050002.c?id=pcmca...
It does not have Westinghouse TV mentioned in the exclusion list and I donot believe it is a UMRP product!
Offer valid in store only.
Excludes Unilateral Minimum Resale Price (UMRP) products, gift cards, services (both in-store and in-home), Marketplace & special order items. Not valid on Best Buy.com. Not valid in Puerto Rico. No dealers. No copies. No cash back. No cash value. Limit 1 coupon per transaction. Limit 1 coupon per customer. Coupon required at time of purchase.
Products in the following categories are excluded from this offer:
Projectors, DSLR cameras, Compact System Cameras, lenses & flashes; subscription software services, digital music services; music & eReader download cards; Unlocked phones; contract mobile phones; and mobile broadband devices. Select premium: TVs from LG, Samsung, Sharp and Sony; Blu-ray players from LG, Samsung and Sony; home audio products from Samsung and Sony; Select Sony camcorders, digital cameras, NEX cameras; & headphones, set top boxes; Canon XA & XF series camcorders and G1X, S110, G16 cameras; Nikon Coolpix A & P530 cameras; Wacom tablets & stylus; Apple branded accessories for iPhone, iPad, audio and computing.
Products from the following brands are excluded from this offer: Bose®, Beats by Dr. Dre, Polk Audio, Denon, Boston Acoustics, Breville, Dyson, Go Pro, Leap, Philips; Electrolux. These brands and products available through Magnolia are excluded: Arcam, Bowers & Wilkins, JVC, Kaleidescope, Martin Logan, McIntosh, Oppo, Peachtree, Pioneer Elite, Rotel, Savant, Sennheiser, Sharp, Sonance, Sonus Faber, Universal Remote Control™ and special order merchandise. These brands and products available through Pacific Sales Kitchen & Bath are excluded: Bosch, Bertazzoni, Dacor, DCS, Fisher & Paykel, Jenn-Air, Lynx, Monogram, Sub-Zero, Thermador, U-line, Vent-A-hood, Viking, Wolf.

I am very disappointed with iTunes. I have 1200 songs and I can't play them. I try to play them and before one song finish a song starts playing. This then results in hearing two songs at the same time. I will like to know if you can fix this. I feel li

I am very disappointed with iTunes. I have 1200 songs and I can’t play them. I try to play them and before one song finisha song starts playing. This then results in hearing two songs at the same time.I will like to know if you can fix this. I feel like listening with the iTunesplayer is useless.

I don't know man I too hope apple will do something this new I-tunes blow my top lost my whole tune!!!

Very Disappointing With BT Lack Of Support !!!

Hello Everyone
I would like to know how long a reported line fault takes BT to send out an engineer? As at the present time i have no dialling tone on my phone line to which i have now been unable to use my phone for over 14 days. As my phone connection is not working properly this is also restricting my broadband (ADSL 2 Up To 24mb ) Connection down to just 23kb/s which it now struggles to load most webpages. This is the third time i have had my phone line go dead in the last 24 months but have never waited this long for an engineer to come out !! I'm very disappointed with BT Lack Of Customer Support !! And i have already contacted your support team through your online email service as i'm unable to make any phone calls (Including 999 Emergency Calls If Needed) due to the problem. And so far nothing has been done by BT to solve this problem !!

Thank you for your reply. My connection is so bad i'm unable to get the webpage of your link to load so i cannot use the page to submit the problem !! It has taken me a number of days just to get this page to load & i supposed to be on super fast ADSL 2 this is a joke i'm not even getting the old 56k dial up speed !! My phone has today just reconnected it'self with a dialing tone It is now extremely crackly you can bearly hear the person that calls which states BT has done nothing to fix the fault again I have already contacted them 3 times already I will try phoning them again tomorrow & this will be there last chance before i either close the account & go with a mobile phone service package or transfer my BT account to a different phone provider to see if someone else out there in the UK can actually send out an engineer to fix the fault !! I have never recieved such poor service ever before so if i have no choice but to leave BT then i will NEVER return in the future !!

Very Disappointed Verizon Customer

ATTN: VERIZON and ALL VERIZON CUSTOMERS
I have pre-ordered two 32GB iPhones three days ago. My bill was over $500. For the money I paid, and for my expectations for Verizon customer service and integrity- I was seriously let down.
With no tracking number, a non-functioning website, and completely clueless customer service representatives- I have come to the conclusion that Verizon Wireless does not care to show the same loyalty to its consumers as its consumers show to Verizon Wireless.
In the name of reasonable customer service and business integrity, the very LEAST Verizon Wireless could do is publish an open letter to all iPhone pre-orderers who still did not recieve word from the company regarding their expensive purchases letting them know that all problems and delays will ironed out. Another possible solution could have been to send a simple e-mail to iPhone orderers stating this.
My request is not unreasonable by any means. All I want is a simple acknowledgment from Verizon Wireless. Not everyone has the luxury to sit around home and wait for their iPhones to arrive. Moreover, it is quite difficult to plan for the phone's arrival when you have no clue, whatsoever, when it is shipping. I will be the least bit surprised when Verizon is flooded with complaints about how many iPhones were bounced back to the shipper because no one was home to greet their respective carrier.
If I were in charge of this operation, I would immediately notify my customers about the website glitches, explain the problem, and cater to the hundreds of thousands of customers who ordered their iPhones and are completely left in the dark about their products' whereabouts.
Sincerely,
A very disappointed Verizon customer

per an email I received from Verizon.
Congratulations and thank you for your iPhone 4 purchase.
It has come to our attention that your order confirmation
may have reflected an incorrect shipping date.
Your satisfaction is extremely important to us, so we would
like to assure you that your phone will be delivered on or
before 2/10 as promised.
As I can attest, when the phone actually ships you will get a tracking number. Just wait for it. Then you can plan your schedule on receiving your phone.

A very disappointed returning BlackBerry user

I am back to BlackBerry from being away for a 3 years using Android devices and I am very disappointed with the lack of Apps I can find in "BB world". I wish I had checked if my apps were available before I changed to BlackBerry. I can't find Audible, Amazon cloud player,Rhapsody, and several newspapers I read every day, just to mention a few. Also, by not supporting flash, BlackBerry is limiting the users even more because we can't even browse to websites were we have cloud services to get those services directly from their website because most websites require flash. Is BB browser ever going to support flash? I never imagine struggling so much with this device and services available because Blackberry has promised in their advertisement that we would be amazed by their new devices. Sorry BlackBerry but just having a great device doesn't cut it for me if you have no apps to run on it and you restrict users so much. What good is it to have a great device if there are not good apps to run on it? I am definitely going back to Android as soon as I can.

Good day
Welcome to BB forums
Where to start, well please re-frame from mul posts of the same issue. That would be great.
Also understand the BlackBerry 10 devices just came out even Android & I phone had some time to come out with apps!
Third take the time to do your research on your device because the browser does have ADOBE FLASH if you want you can go to the options and turn it on!
Want to contract me? You can follow me on Twitter @RobGambino
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Hi, i created and bought a 74 pages book on iPhoto that costs me around 96 euros. It was delivered with a all 2 pages badly printed. It is not acceptable that there is no quality control at this level of price.I am very disappointed and wo't buy again!!!

hi, i created and bought a 74 pages book on iPhoto that costs me around 96 euros. It was delivered with a all 2 pages badly printed. It is not acceptable that there is no quality control at this level of price.I am very disappointed and won't buy again!!!
except this major point i must admit the quality is quite good , but a bick lack of quality control and a customer disapointed at the end.
On the internet site it is not possible to send it back. So apple doesn't want to take in account that they mail sometimes fail, and want to satisfy their customer, because you have no other choice that accepting it.
best regards

Yes it is returnable.
http://store.apple.com/us/help/returns_refund
That's for the US, there's a similar one for your country.

I am very disappointed with Windows 7 drivers.

Hello. I'm just another Creative sound card owner and I must say I really love it. My card is a Sound Blaster Audigy SE and well, it's an amazing card. I've been using Windows XP for a long time since I refused to switch to Vista (I hate Vista with a passion). Then I moved to Windows 7 and to my disappoint, I find that three of the features I use the most are missing in this version of Windows:
) Equalizer.
2) Bass redirection.
3) The "What U Hear" control.
I tried installing the latest drivers, even the beta ones and no luck. I could manage to get the first two working with unofficial drivers, but What U Hear is still missing. What can I do?
Thanks in advance.

yes dear.. i am disappointed too as like a expert.. i think creative very expert music and sound card system but i very disappointed !! in win7 Audigy Value driver not have BASS CONTROL .. or not nice EAX menu .. and very bad control panel..!!!!! WE PAYED MANY MONEY TO CREATIVE BUT WE ARE DISAPPOOINT IN WIN 7 DRIVERS not on ly creative drivers , very bad win7 all drivers .. most creative and NVIDIA drivers.. i think creative programmer not expert and not have image mind.. opr make fun with us .. i think we must wait new versiion or we move other mu?sic systems .. example logitech .. i dont know... thanks for read ..

I am very disappointed about Creative customer sercice!

Hallo i'm writing from Italy just to tell you my adveture with Creative:
-I bought a creative zen 30g on november, it was a REFURBISHED one;
-After a couple of weeks it was....useless, always freezing
- a coulpe of week of emails with the techician of creative, then they gave me the number for send back the mp3 (assistance)
-The online registation for assistance doesn't works, another 3 days of email to get a little help
-Finally i'm able to send back the Zen, 0 euros of shipment and now.....
THE ZEN HAS BEEN deli'vered....but THEY CAN'T FIND IT!!!!!!!!!!!!!!!!!!!!!
now i'm waiting from 4 days for some news.....i'm very disappointed.Message Edited by delacuerva on 0-28-20082:57 PM

Do you mean they sent you a replacement? I'm not really clear on what has happened exactly, but if you can send me a private message with your contact details (e-mail and phone) and reference numbers, I'll get someone to check into it.
Cat

Very, very disappointed in Nokia

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