VG224 fax issue

Analog Phone->VG224(MGCP)--CCM4.1(3)--3725(MGCP)--PSTN
Analog works fine, can dial any PSTN number and from the PSTN can the analog phone. But when I connect a fax machine to the VG224, and try from IP Phone dial the fax number, there is no fax dial tone. When I try to send a fax, I can hear remote site site sending fax tone, and then about 10 seconds later the fax get comm error.
eptpos does not work either when connecting to VG224.
Here is the related configuration:
version 12.4
voice-port 2/0
echo-cancel coverage 32
cptone AU
timeouts call-disconnect 5
timeouts ringing 360
timeouts wait-release 5
impedance complex1
ccm-manager fallback-mgcp
ccm-manager redundant-host X.X.X.X
ccm-manager mgcp
ccm-manager config
mgcp
mgcp request timeout 2000
mgcp call-agent 10.103.0.132 service-type mgcp version 0.1
mgcp dtmf-relay voip codec all mode out-of-band
mgcp rtp unreachable timeout 1000 action notify
mgcp modem passthrough voip mode nse
mgcp modem passthrough voip codec g711alaw
mgcp package-capability rtp-package
no mgcp package-capability res-package
mgcp package-capability sst-package
no mgcp timer receive-rtcp
mgcp sdp simple
no mgcp fax t38 ecm
mgcp fax t38 inhibit
mgcp profile default
dial-peer cor custom
dial-peer voice 200 pots
service mgcpapp
destination-pattern 8001
fax rate disable
direct-inward-dial
port 2/0
forward-digits all
Appreciate any advice.

This is a known issue with FoIP.  You can get this to work by setting configuration at three locations, CallManager, VG224, and your 2800 gateway:
In CallManager VG224 "Product Specific Configuration Layout:
Modem Passthrough - Enable
Cisco Fax Relay - Disable
T38 Fax Relay - Enable
Enable
Disable
Disable
Disable
Enable
Enable
1000
0
Enable
On Voice Gateway Router:
voice service voip
  fax protocol t38 version 0 ls-redundancy 2 hs-redundancy 0 fallback none
On VG224:
no ccm-manager fax protocol cisco
no mgcp
mgcp call-agent 10.68.192.10 2427 service-type mgcp version 0.1
mgcp dtmf-relay voip codec all mode out-of-band
mgcp rtp unreachable timeout 1000 action notify
mgcp modem passthrough voip mode nse
mgcp package-capability rtp-package
mgcp package-capability sst-package
mgcp default-package fxr-package
no mgcp package-capability res-package
no mgcp timer receive-rtcp
mgcp sdp simple
mgcp fax rate 14400
mgcp rtp payload-type g726r16 static
mgcp
Hope that fixes it for you.

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