Video chat with AIM on a pc

I am having trouble video chatting with my friend who has a pc. When we connect with video chat, both of us can only see me. I have an imac- Any ideas? Sound works fine
imac Mac OS X (10.4.9)

Additional info.
2 Have they done the tuning?
This bit applies to AIM 5.9 and can be found here at message 570 onwards.
3 Is AIM6.exe (presuming he has 6.1) allowed as an exception in the firewall
This bit does not apply just to AIM 6.1 but 5.9 as well (In fact any Non Microsoft app on a PC.)
The instruction can be found here and amended for the App involved.

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Any app , for video chat with AIM users???

please recommend any app for video chat with AIM user???

Hi
The latest version of AIM (called Triton) doesn't work with iChat. Have you tried version 5.9 of the AIM application on the PC?
If that doesn't work for you, you could try Trillian, which has a better picture than AIM (The AIM video window is very small and not resizeable). The Trillian Pro version, required for video, costs $25 but you can try it free for 14 days.
Dave

IChat Video chat with AIM Buddy - Possible fix?

This is my first post to the Apple Discussions group. I received my MacBook Pro, my first ever Apple computer, just two days ago, and came upon this group after discovering the problems establishing a video chat with someone using AIM. With the help of "Rjin WI" I was able to verify that I could indeed have video chat Mac-to-Mac. This morning I decided to try something I should have tried on day one-I fired up AIM 5.9 on my PC, and tried to chat with myself.
I disabled all firewalls involved: the Mac firewall, the Windows SP2 firewall, and the SPI firewall on my Linksys router. I chatted with myself between two screen name for a few moments before initialising the video chat from the Mac, but was quite shocked to see on the PC "Unable to complete the connection with your buddy. This may be due to the configuration of the firewall." On the Mac was "Failed to start Video Chat because: (I) did not respond."
I tried a few more times just to be sure, but the error message was persistent. I kept looking for some button to press or question to answer in the invitation, but there was nothing to be found. Except for the "video" button in the AIM chat I had previously overlooked. I initialised the video chat from AIM, and what do you know, I received the invitation on the Mac, accepted, and was connected just fine.
I reenabled all of the firewalls again. And once again, I was able to have a video chat with myself when I sent the invitation from the PC. Trying from the Mac instantly gave me the error on the PC, and after timing out, the same error on the Mac.
Does anyone else have anything they can add to the mystery of iChat?

Jason-
great post. i'll try and make my situation short and sweet, as I don't have the energy to try and describe every little "error" that my computer runs into. To make it short; just got the brand new macbook (thinking 'now i can actually video chat, unlike the isight which never worked and solutions/helpful advice via appletechs seemed to be non-existent). Low and behold the camera works perfectly...2x. At the time I was using airport for wireless connection, but I have since been using the computer with a linksys. Because the computer worked with the airport and not with the linksys, I thought this was were the problem existed...then the camera worked with a different user (with the linksys) so I scratched that idea. Anyways I have been trying to video chat with another macbook and there is no success whatsoever. We both get the msg " did not respond) when the user accepts, the camera icon goes "shaded" but then goes back to its normal state. Both firewalls were disabled, and both of us are using linksys. I also run vonage in my place if that could somehow play into this scenario. I apologize for such a poor post, but my energy regarding this matter is limited since I am so tired of trying get this video chat working. (first a worthless isight, then a macbook which can't even function with another macbook. in addition, to put it lightly, i am very dissatisfied with applecare regarding this issue.)

Can't video chat with AIM only .mac users like me.

Hi,
I'm running the latest iChat AV.
There seems to be alot of posts regarding people being unable to chat with .mac and only AIm but my problem is exactly the opposite. I can only video chat with other .mac users and not with AIM users. (I am .mac).
Nothing here involves a PC, all accounts are on macs. Any .mac friends I try and video chat to it works great, but any mac AIM users all I kept getting are 'failed to respond' messages. I failed to respond or they did depending on who initiated the video chat. All type chatting works fine. I have no firewalls and plenty of bandwith. To the best of my knowledge the AIM users have no firewalls either. Any ideas?
Thanks.

Hi Rodi,
There has been one report of a .mac user contacting .mac because of this problem. He said he was informed that they were aware of the problem exsiting for some users but that they could not tell which ones.
They did something to his account that made it work (some problem with the .mac user list and the AIM Servers)
I suggest you explore this as well.
Ralph

IChat can't video chat with AIM user

My mother in law has switched from PC to iMac, and wants to video chat with her grandchildren. They are on a PC, and have installed AIM 5.9. Can IM fine, but as soon as we try to hook up a video chat, it fails to connect, saying:
There was a communication error during your chat. iChat encountered errors while communicating with participants in this chat. You can send details etc etc...
Firewall is off in OSX
Any ideas?

Hi
See for mac and pc setup http://www.mvldesign.com/videoconferencetutorial.html
If your tring to video with PC then you might be better off using Skype to do video between Mac and PC.
Mac version http://www.skype.com/download/skype/macosx/index.html
PC version http://www.skype.com/download/skype/windows/helloagain.html
Tony

Can video chat with Aim users on a PC but not with Ichat users on Mac!

Hello
I am having the odd problem of being able to video chat with someone when they are using their pc running aim, but I cant chat with the same person when he on his Mac!
I am running as DMZ behind a Linksys WRT54G wireless router.
The problem is on my side because I cant chat with the test accounts either.
I tried this after bothe forwarding and triggering all the ports that were suggested.
I am stumped!

Hi Lullah,
This is going to be down to the Staelite connection.
It has what is called latency.
This adds an unexceptable delay in the passing of data at the start of the connection.
Very few people have reported success.
The things you can try are to fool the link into passing more intense data prior to starting a chat.
If you have web pages try uploading a Pic of larger file to the site.
Just as this finishes start up iChat
You should also check that System Preferences > Quicktime > Streaming tab has the speed to match you download set.
Hopefully (But no reported success) you may get iChat to see more bandwidth as you have just had the modem busy.
Following the launch of iChat with a video chat request may be able to get that bandwidth.
Realistically the 128 k upload even if you were getting close to it is very tight to the lowest point Apple say will work.
Speed testing a 128 k service i likely to get a result of about 80% of the figure (102k) iChat will use about 80 % of what is left (you are down to about 83K). You are now below the 100k min.
With regards to your LAN there are several things that may help if not set up already.
Only have one device doing DHCP. The way routers work as compared to modems is that they pass all routing data though to the computers.
This means the computers can be sitting in two subnets (1) from Modem to computer via router and (2) from Router. The computer can only display one of these IP addresses but can get confuse info regarding iChat.
Do not use Port Forwarding or Port triggering, twice or together on the LAN. iCHAT does not like two lots of NAT (bath are forms of Network Address Translation [NAT]).
Use UPnP where you can.
IF you are trying to test this yur Mac to your PC you ahve to allow for the fact that the modem is handling two Video chats in effect. This means you need twice the minimum bandwidth (let alone the fact that ichat to AIM semms to like 50% more than Mac to Mac contacts.
Sorry to be the bearer of so much doom and gloom.
11:03 PM Tuesday; March 28, 2006

Can't share screen or video chat with AIM

I'm trying to set up screen sharing and video chat with other AIM 'buddies' but the little icons for both remain greyed out when I select the buddy if the buddy is an AIM account. I also have messages configured for my GMail account. When I click on a GMAIL 'buddy' those icons switch from grey to active. So it looks like I can start a screen sharing/video chat session with GMail but not AIM folks. Any thoughts on what could be the problem? I've already deleted all iChat related preferences from my ~/Library/Preferences folder. This system was an upgrade from Lion which had had iMessages beta on it.
Thoughts? Thanks,
-Noah

Hi,
Video Chat requires that you have a enough Internet Speed.
A minimum of 128kbps upload (normally the lower) is required.
However this is the Apple declared minimum and a real world figure of 256kbps is best. (it is several times the fastest possible Dial up speed).
As Screen Sharing in iChat is basically an Audio Chat + then you have to be able to Video Chat (Same min speed requirement) first.
Screen Sharing also requires a random internet port that means using UPnP in your router or Modem to Open ports.
If the icons at the Bottom of the Buddy List are greyed out go to the Video Menu.
Check the Video Chat Enabled is ticked and the same for Screen Sharing.
If they are then open the Connection Doctor from the same Menu and check Capabilities. (report these)
Having said that the Internet Speed you have and the Settings would effect both types of Buddy list.
That leaves the type of Applications the Buddy is using.
Jabber (In this case GoogleTalk ) Buddy lists will not video or Audio chat to people logged in via a Browser or the Google Talk App for PCs or other Non iChat/Messages but Jabber able apps on PCs or Macs (it is only iChat or Messages the Buddy has to have).
An AIM Buddy could be logged in via AIM Express (Access via a Browser)
This would tend to have them Not show the Video or Audio iCons (green ones in the Buddy list) rather than "disable" the Buddy List icons.
Having laid it all out with some suggestions I am now confused.
Go to the General Section of the Messages Preferences an untick the item about gathering all Accounts into one list.
This will create at least two Buddy Lists (Jabber/Google and AIM).
The settings in the Video menu should effect both Buddy lists.
If you toggle Off and On again the Video, Audio and Screen Sharing options does anything change ?
The Messages Beta issue will not be a factor.
10:32 PM Friday; November 23, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Is it possible to video chat with AIM 4.7 for Mac?

My wife uses iChat on her new iMac (10.4.x). I'm on military deployment with our old PowerBook G4 (10.3.9). I installed AIM 4.7 for Mac but not able to video chat with her. I can't find a video option in AIM 4.7. I have a USB webcam. Am I missing something?

You need to use iChat.
AIM 4.7 for Mac does not Video.
A trial @mac name or an AIM Name are free.
Links and Instructions http://www.siriusaddict.com/ichat.html
8:52 PM Saturday; January 12, 2008

Problem Video Chat with AIM

I am having problems trying to video chat with someone on AIM (windows)
When I select video call they receive the accept message and accept.
I get that they accepted and starting video chat but then says the remove user declined.
The remote user says they get a timeout error.
Any ideas what might be the issue?

Hi,
AIM since they went above version AIM 5.9 has become more difficult.
The AIM on PC person needs to have allowed it as an Exception in the Windows Firewall.
If they are using a version with "Real Time" it seems to do better to iChat if this is turned Off.
Check your routing device is Not Ping Blocking.
9:23 PM Saturday; August 29, 2009
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

Video Chat with AIM buddy

I am trying to video chat with an AIM user. The user has the latest AIM software and I do see the video next to the name. When I click on it it just keeps ringing and eventually says that buddy did not respond. The same thing happens when the buddy calls me. I get the prompt to accept and then when I do it says that my buddy did not respond. How can I fix this?

And what you you done to set either application up ?
http://www.ralphjohns.co.uk/page12.html#_Service
For Windows Firewall
What AIM themselves say about AIM 6.5 http://www.aim.com/helpfaq/starting_out/getstarted.adp#608
8:09 PM Sunday; May 11, 2008

How to set Port Forwarding for video chat with AIM user?

I'm trying to setup video chat between my Mac in the US (with iChat 3.1) and my friend's PC in Japan (with AIM). I need to know what ports needs to be forwarded on my friend's router, and/or on my router.
Right now, when I attempt video chat with my friend (in Japan) at my home network, the invitation only works one way (me -> friend). And when I try to do it at work, it doesn't work at all.
Help appreciated,

Hi,
I am also having a similar problem that perhaps others can help with.
I'm using an iMac G5 with iChat here in the States, and am trying to connect to my parents' PC running AIM 5.5 on Windows XP sp2. To complicate matters, my parents have a Belkin wireless modem/router that they use to connect to the Internet.
Currently, I can text chat with my parents, and send files to them via iChat. However, whenever I try to initiate a video chat, I get an error saying that "Phil Waymouth" (i.e. my computer) isn't responding.
This is where we are at the moment:
- Internal firewall on my G5 is turned off. I can port scan login.oscar.aol.com fine for both TCP and UDP.
- XP firewall on my parent's computer is on, but has UPnP Framework (ports TCP 2869 and UDP 1900) set up as an exception.
- I've gone through the stages on http://portforward.com to set up Port Forwarding on my parents' Belkin router. In addition, we've enable UPnP on the router and restarted it. However, if we use www.myip.dk to get the IP address of one of their computers, and attempt to port scan it, it fails.
It feels like it's still either their router, or some ISP issue that's the problem?
I apologise for re-hashing the same problem, but perhaps someone here will have a lightbulb moment!
Any help is much appreciated,
Phil
iMac G5 Mac OS X (10.4.3)

.Mac video chat with AIM

Hi all.
I'm trying out iChat with a friend of mine, but it isn't working.
We're both on Mac's - I have a .Mac accound and my friend has an AIM account. We both get the video symbol in iChat, and once we click on it, we get a video window. So far so good.
But then it says that it couldn't complete because either one of us didn't respond, thought clicking on accept.
We're in two different companies, both behind firewalls - and both on the new iMac's.
Any help would be appreciated

Your companies' firewalls may be blocking you.
Some companies do not allow employees to use video chat. First, check with your respective companies' network administrators to see if video chat is allowed.
If your companies have no objection to video chat, your network administrators can verify that their firewalls are configured in accordance with Apple's Using iChat AV with a firewall or NAT router document.
Both ends must be so configured to allow the two of you to connect from your current work locations.

Can't connect with video chat with AIM pc user.

My friend just recently bought a new pc, and he uses the latest aim for windows. we have tried to video chat but when either one of us sends the invite, the app takes a while and then says either one of us has not accepted the request which isn't true. i haven't done anything to my settings because my video chat works with others, including another friend with a pc, which makes me think it's my friends computer. the odd thing is though he's told me it works with other people he's tried it with. what are things that i can do to help rectify the problem.

AIM on a PC is now at version 6.8
This version is actually still in beta as well.
the Support Pages at AIM only list that AIM 6.5 (the previous version) does not Video chat to iChat.
AIM 6.1 did but is no longer downloadable.
AIM 5.9 is still downloadable for XP users (it does not work in Vista)
Trillian Pro is an option as it has worked since AIM 5.9 (it's a PC App)
Also try Mebeam. This uses Flash in a Web Browser and can create Video Chat rooms for just you and your Buddy.
10:36 PM Wednesday; August 6, 2008

Video Chat with AIM Buddy doesnt work

On video chat and trying to chat with a new AIM buddy - we are both on each others buddy list. When I send invite to her to video chat, she accepts, and then my screen says its starting video chat. but nothing happens. then error message comes up saying it was a communication error.
any ideas?

Depends which Communication Error.
Open the Details line when you try a chat again and copy the top part of the Log (Down to Binary images for iChat) and post it here.
10:27 PM Tuesday; October 6, 2009

One Way Video Chat with an AIM user

Hey......im wondering if there is a way to one way video chat with AIM users........(using aol instant messenger)ive tried a few times, but it says "data not recieved for 10 seconds" and the one way video chat stops....im wondering if this can be fixed?

Hi Bruce,
This is possible.
It seems though, that for some that they come across the problem you describe.
I do not have any definite answers but I don't get the problem but I have run the "Tuning" on the PC end even though it does not have a camera or Mic.
I am not sure if this is the Fix or just coincidence.
The problem was more common at iChat 3.0 and 3.0.1 and is related to the amount of data that iChat percives it is getting. Strangely t was by sending files we found out what the problem was/is.
When files are sent the Video is paused whilst this happens. In the conenction Doctor you can see a Mac to MAc chat drop to a Bitrate of 24kbps. In A Mac to PC the bitrate does not stop at 24kbps and continues down to 0 (Zero). When this is 10 sec old then the chat is eneded with the error message.
If you have not already try updating to 10.4.3 as this was supposed to adress the problem.
Ralph

Video chat with AIM on a pc

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