Video "Convert This Selection For iPod" Problem. Advice?

Hey guys. What's up?
I have an 80g iPod and I use windows xp. Well, when I need to "convert this selection for iPod" for a video, it converts the video alright, but the converted version never plays the audio on the computer or the ipod... Just video.
Any help is really appreciated!!!!
Thanks!!

This should help you.
http://docs.info.apple.com/article.html?artnum=302892

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