Video/Movie won't play when exported as a PDF.

Hello,
I am creating an interactive PDF using CS5 to display video work. Unfortunately, the video won't play when exported as an interactive PDF, I am just left with blank space. I find this very odd as it plays in preview and also when exported as a SWF but that file type is unsuitable for the project.
Initially when I exported it I got this message: "One or more of the interactive elements are clipped in ways the pdf files can't reproduce...." Obviously, I have ensured the file is resized correctly and also tried .mov, .mp4 and also .flv file types with no success. I have also checked the simple things like ensuring all the right boxes are ticked when I export.
This is not the first time I have embedded video but it is the first time without success despite following the same pattern. Any ideas as to why this would be and how to fix it?
Thank you,
Laura

Use Flv or f4v format, after you have placed video into your layout, make sure that you don´t scale or crop video frame at all.
(Whren you File > Place a video, you will have a loaded cursor with video icon. Click the empty spot on page with loaded cursor, don´t draw a rectangle or click on the top of some exisiting frame)
It´s important that you have your video in 100% encoded size in your layout. If you need to scale or crop it, load that video into Adobe Media Encoder and do it there, and re-encode the video to the correct size and shape aftrwards.
Adobe Media Encoder ships with InDesign.

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