Video No longer plays

I recently added a new season of shows on my IPOD. My computer crashed during the transfer but the shows still show up on my machine and the Ipod. However, when watching the shows my Ipod would show a black screen and that it was playing. There would be no sound and I can feel the Ipod thinking. Now no video of any kind will play on my Ipod and I dont know why.
Music still plays but video is gone. I have reset the Ipod but still it doesnt work. Any answers?????

Go to Control Panel > Add/Remove Programs
Remove Quicktime
Repair iTunes
Now try to play a video.
Post back and let us know what happens
CG

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Thank You for Your Feedback!
Feedback Status:
TicketID: W00526585060669600559
Status: Resolved
Summary: About a week ago video from your web site stopped playing
LOG: 3/ 5/13 00:09:19
Your Feedback:
About a week ago video from your web site stopped playing. I'm a MAC user and
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Hello,
We suggest:
1) have the latest version of flash. Restart your browser.
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Http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_man
ager03.html
Make sure to check the box that said "Allow third-party Flash content to store
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Sincerely,
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Hello,
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Sincerely,
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Message was edited by: Wahlgreeen

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Below is that they have said to me about this issue:
Thank You for Your Feedback!
Feedback Status:
TicketID: W00526585060669600559
Status: Resolved
Summary: About a week ago video from your web site stopped playing
LOG: 3/ 5/13 00:09:19
Your Feedback:
About a week ago video from your web site stopped playing. I'm a MAC user and
keep my system updated. Can you help, please?
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Hello,
We suggest:
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ager03.html
Make sure to check the box that said "Allow third-party Flash content to store
data on your computer.
Change the capacity of local storage, and disable any add-ons and plug-ins.
Sincerely,
Bloomberg Website Feedback Team
LOG: 3/10/13 18:12:09 Your Subsequent Feedback
HELP, please! I've done all that you've suggested, and I'm still unable to view
Bloomberg videos. Can you help me? I 'think' it started with a recent Java
update on MAC OS, but I'm not totally sure.
LOG: 3/12/13 12:29:27 Bloomberg Feedback Team
Hello,
We are sorry we are unable to assist you further with this query. We are not
experiencing this issue and are unable to duplicate at this time.
Sincerely,
Bloomberg Website Feedback Team
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Helbereth I would recommend contacting our support team directly at Contact Customer Care and provide any alternate e-mail or phone numbers which the other software title may have been registered under. You can find additional details on how to locate registered serial numbers at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

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Yes, I use Sophos. But, recall that with another browser (Chrome), video plays fine. So the issue is not with Sophos per se.
Safari-Preferences-Extensions is set to OFF ?
I just turned Safari-Preferences-Extensions to OFF. Video will sill not play.
Regarding;"
check System Preferences - Flash Player - Storage tab to see that 'allow sites to save information..." is on.
In the Advanced tab - click 'delete all' ?"
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I get this error even with all the browsers are closed.
I think this points to our bug: Only in my Mac OS user profile and only in Safari there seems to be some Flash Player file which is either 'open' or 'locked' to deleting.
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