Video playback causes itunes to crash

Since version 8 I have been unable to watch purchased videos without iTunes crashing. The only thing that gets around this is completely installing iTunes again, I was wondering if anyone knows of a more permanant fix?

I turned off windows defender, that helped for me, but it didn't help a secondary and probably unrelated issue of playing videos on a 2nd monitor thanks.

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HT5070 Downloaded an epidose of Glee. Trying to open it for viewing causes iTunes to crash. Why? Thanks very much for any assistance.

Downloaded last weeks episode of GLEE. When it was finished, I checked the "Season Pass HD" radio button to see if what I had downloaded was in HD (which I wanted), vice SD. I saw that what I had was indeed HD, and at the box prompt I "x'd" out of it instead of completing the box - which would have caused me to pay for the season...which I do not want at this time.
I cannot open the episode. Trying causes iTunes to crash.
Any ideas why?

Try the following user tip:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

Clicking Burn button always causes itunes to crash

Trying to burn a cd and following Help's instructions, when I click on "Burn" this always causes itunes to crash. Why and what's the fix? I did try downloading newest itunes software, which I actually already had, in hopes this would "overlay" and fix problem but no luck.
Thanks ...

I have the same problem on os x 10.6.3. I am unable to drag and drop (e.g. manually manage) book content. When I try, the file begins to transfer over and then iTunes crashes.
There aren't any problems with the ePub documents (which I got from Project Gutenberg). Under the "Books" tab on the iPad device, if I select "Sync Books", iTunes is able to sync up all of my books (just like other users have reported in this thread). However, iTunes deletes all of my other content and disables the "Manually manage music and videos" under the summary tab.
This should not be an "all or nothing" situation where books, movies and music are all interconnected. Photos and podcasts may be synchronized independently of other media types. In addition, "books" are not mentioned in the "manually manage" option under summary. Apple, please fix this bug and update the interface in itunes so that books are explicitly mentioned in the "manually manage" option under summary or so that books are removed from the movies/music sync system.

New iphone syncing problems, causing itunes to crash

I just purchased a verizon iphone yesterday and am in the process of setting up the phone to my liking. Because of the verizon service the phone came with ios 4.2.8 which I have now upgraded to 4.2.10. The sync process goes fine as long as i am only syncing apps, contacts, updating software, etc... The problem comes when i attempt to sync music, photos, and videos. The sync will clear the first few steps of the process fine but will then cause itunes to essentially become unresponsive and crash. At this point I am given a message saying windows is looking for a solution to the problem. no solution is found and the only option i am given is to close the program. Unfortunately there is no specific error message given. Everytime i open itunes again after the crash it will begin to sync again, slowly make a little bit more progress then crash again. I also have an ipad and an ipod that both still sync sucessfully and do not cause itunes to crash, so im assuming the problem might be with the phone. I have tried a full uninstall and reinstall of itunes, quicktimes, and other associated programs to no avail. I have booted into recovery mode and completely started over with no luck. Now im out of ideas on just what to do. Any Thoughts? I'm running windows 7 with the newest itunes and a verizon iphone with 4.2.10 fyi.
Thanks

Ahhh man mine is the only discussion without any replies! Any help or suggestions welcome please!

Windows doesn't recognize Ipod and causes iTunes to Crash. . HELP!!

Hi,
Recently, I plugged in my ipod (30GB Photo) to my computer (running windows XP with SP2) and it caused itunes to crash. I rebooted the machine and tried again and the same thing has happened. I've spent the past day trying to fix it. I have done the following things and nothing has worked:
-reset my IPOD
-formated my IPOD (erased all the songs)
-uninstalled and reinstalled ITUNES & QUICKTIME
-tried to reinstall the ipod on the computer using the original cd.
-disabled startup items to check if anything has been conflicting
-tried all the usb ports on my computer and 2 different wires
I don't know what else to do! I don't think the ipod is formatted for windows anymore (is that possible?) and whenever I try plugging it in, iTunes freezes up until I unplug the ipod. As well, Explorer recognizes it as a "Removable Disk" not IPOD.
Please helpppppp! Thank you sooo much

Hi there
You're pretty much describing a problem I had yesterday.
I've got the 2gb model and initially it was working fine. I run off a 4 port usb hub with other equipment running as well.
Everything was okay but I kept getting a balloon telling me that usb 2.0 would be faster, so I routed my extension cable directly to a usb 2.0 port on my computer and all of what you describe started.
The PC showed my nano as a removeable drive but could not be acesssed. If I managed to get it recognised in itunes (took forever) then it just said it was corrupted and was unable to restore.
After much cursing and trawling the internet for answers, I gave up and put the cable back to the hub.
And.....everything worked again !!
I can only conclude that my hub (quite old) does not work on usb 2.0, or putting the extension cable (5m) straight into my PC causes a power drop / signal loss ??
Are you using an extension cable or a hub? something to try.
Good luck anyway
Regards
Windows XP Pro

Problem with video playback with iTunes

Several problems :
Problem with video playback with iTunes -
Since about a week, When I launch a video, it takes a long time to get started, then only the sound starts with no pictures - If I press pause then play the video is played normally. Did anyone face or heard about same kind of issue .
Problem with permission disk errors
After re-installing White Tiger and After I installed the last OSX 10.6.5 update
I found the following problem
Group differs on "Applications / Utilities / AirPort Utility.app / Contents / Resources / wanArrow.png", should be 0 instead of 80.
Last but not least :
My computer seems slow - I have 60gig free on My hard drive and I test my hard drive and everything seems all good .

What was the fix for this? Everything has sucked for my itunes video playback since the last major revision release.

Cloudroom error when trying to import a video that causes Premiere to crash

I'm getting this cloudroom error when trying to import a video that causes Premiere to crash

Hi K Hayes,
Kyle Hayes wrote:
I'm getting this cloudroom error when trying to import a video that causes Premiere to crash...
It is difficult to see the entire message of the warning dialog box, but I suspect it is the following: c:\cloudroom\releases\2014.09\shared\adobe\mediacore\mediafoundation\api\inc\Keyframe/Key frame.h-146
If so, see this post by one of our engineers: Re: Premiere pro cc 2014.2 crashes when opening a project
Removing any imported or third party presets might help the issue.
I'm really sorry for this issue. We are currently investigating the cause.
Thanks,
Kevin

ITunes Video Error; causes iTunes to close down completely

Since the update iTunes will play music fine, but any video attempt causes iTunes to create an error that closes the program.

+"iTunes has encountered a problem and needs to close."+
let's first check to see if this is associated with a problem with your QuickTime. (iTunes needs a properly functioning QuickTime in order to work correctly.)
try launching your QuickTime. does it:
(a) launch perfectly fine?
(b) fail to launch with an error message? (if so, what does it say?)
(c) exhibit other peculiar behavior? (if so, could you describe it for us?)

ITunes Match causing iTunes to crash

I have read many discussions around how to work around the Match causing iTunes to crash, but I cannot seem to get past it with the suggestions made in other discussion threads, hence I thought I might try a new one to focus on my specific case.
I have Windows 7 Home Premium 64-bit, i7-2600, iTunes 11.0.4.4.
One option many suggest is to add to the View iCloud Status. Unfortunately, I do not have this option in my view menu! It goes from "Grouping" to "Kind". So, I can't see which songs are potentially causing the issue. I did delete songs with no time (less than 1 sec), but it was only a couple and did not make a difference I think.
It has crashed many, many times as I have attempted to go through the process and although I generally make some progress through the entire process, it still gets hung up and I have not successfully made it the entire way. I do have access to what has uploaded through my devices, but it is so frustrating - especially at the $25 per year cost for this.
The additional frustrating part is that when it does crash, you have to log off, log back on, then turn the whole darn thing back on to start it over once again! Mind you, it does go through the steps quicker, but regardless I am sitting here watching the thing go through step 1, step 2, then on to step 3, start uploading artwork and remaining songs, only to have it continue to crash with a couple thousand songs left to go.
Can anyone help with additional suggestions on what to do, how to show the iCloud status, etc.?

I did find how to add the iCloud status - which shows up as an option when Match is turned on - but I didn't try to access it while the Match was working previously. Unfortunately, it STILL crashes but I can at least see what is eligible or not until it does! [Why doesn't it still show up when Match is turned off? Just rhetorical questioning.]

Why does iTunes Match cause iTunes to crash ?

Why does iTunes Match cause iTunes to crash ?

My problem is similar. It began right after I allowed an Adobe update to run. (Adobe Flash Player version 10.0.45.2 is recorded in my Registry.) Now every single website I try to open triggers a window (see below) and repeats many times.
It makes no difference whether I "Allow" or not. I think it runs this window for every flash object on that website. It is occurring while I enter this post!
It makes using the Internet MOST challenging. Surely this is causing major problems for everyone.
I have IE8 on Windows Vista.
Here's the text from the message:
"A website wants to open web content using this program on your computer.
This program will open outside of Protected Mode. Internet Explorer's Protected Mode helps protect your computer. If you do not trust this website, do not open this program.
Name: Adobe Flash Player
Publisher: Adobe Systems Incorporated
(Checkbox) Do not show me the warning for this program again.
buttons: Allow Do Not Allow"
Should I appeal to Microsoft or Adobe for a solution? Is is possible to install the previous version?
Thanks for any wisdom.

IPod mini cause iTunes to crash

my iPod causes iTunes to crash. This means I can't repair it/reset it via iTunes. It also has caused my computer to crash. I've tried resetting it etc already... and iTunes works fine when the iPod is not connected.

I actually found this page
http://docs.info.apple.com/article.html?artnum=93716
- the restart ipod services section, useful! Managed to get iTunes working for long enough without crashing to reboot the ipod. Took quite a lot of time but got there in the end... and nice and satisfying. Think my iPod has had too many years of abuse from me.
Thanks for the suggestion!

Store cause itunes to crash

Whenever I try to open the store in my iTunes on my laptop it causes iTunes to crash and shut down completely. I've tried a full uninstall and reinstalling iTunes but it doesn't make a difference. It had opened and downloaded albums successfully on this laptop a few weeks ago but no longer opens the store. Apple support hasn't helped yet!

Hey N_A_Smith,
If you haven't already, I would run through the troubleshooting steps in the following article:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Welcome to Apple Support Communities!
Best,
Delgadoh

I may have a solution for choppy video playback for iTunes Windows users

My setup:
- Intel NUC (i5)
- 8gb memory
- Intel 5000 Graphics with 1GB memory (share of system memeory)
- iTunes 12
- iTunes library on NAS via GigaLan
Had problems with very choppy and freezing HD video playback in iTunes and tried everything... Every other player works fine.
1. downgrade audio playback
2. played with Quicktime settings
However, I think I might have a workaround. You need to do the following,
1. Install Quicktime 7
2. Install iTunes
3. Download ffdshow (Sep 2014 version) and install the codecs: pretty much leaving all do default
4. Set audio quality in Sound and Quicktime options in control panel, and iTunes to 16bit 48k
5. In advanced options of Quicktime in control panel, deselect "Direct 3D" & "Enable directdraw on seondary display", ONLY tick "enable directdraw accerleration"
Well, at least this works for me for now.
HOWEVER!!!
@Apple! You need to address this issue once for all, I can't believe there is no solution. As a paying customer who buy quite a few of your movies in iTunes, I expect to have a harssell free experience. Consumers should NOT have to go through all these troubles trying to fix a product you have released and making billions out of.
Reason why I switched from Android to Apple for my phones and tablets is becasue of the seamless user experience, regretfully I have to admit, this advantage is quickly going away. The amount of glitches in your recent ios updates and itunes are simply unacceptable.

Downloading videos on 7.0.2 hasn't worked as well as everyone had hoped. I still can't get mine to work, but i do know a few people who haven't had trouble with the newer itunes.

Videos cause Itunes to Crash

Everything was fine yesterday, now today all of the sudden when I went to finish an episode of the X-Files that I had started last night, I just got a black screen and when I clicked on it it told me that iTunes needed to close now. I don't understand what could have changed between last night and this afternoon. I do use my TV as an external moniter, but I have been doing that for a few weeks now and havent had any trouble till now, I tried it on this moniter and I still got the same result. What could have caused the problem?

I am having more frequent video playback crashes with Itunes. The videos do not crash when played back in quicktime. Seems to happen at random times and more frequently since last fall. I have an nvidia 8800 gts graphics card, c2d e6600 CPU, 2 gb ram, win xp pro. Video files are in several different libraries c: and d: drives. Videos are .mp4 format.

Videos cause iTunes to crash (Windows Vista)

Hi, I'm a new user here, although I've been using iTunes for a long time. Recently I decided to use the iTunes store to buy a video for the first time, only to find that, A.) every time I try to play the video, iTunes immediately crashes ("iTunes has stopped working",) and B.) I can't play it on any other media player other than iTunes or QuickTime, thanks to DRM, and both choke and die instead of playing the video. The video will work on my other computer with XP, (albeit choppily,) so I know there's nothing wrong with the video files.
I looked through FAQ's both on the Apple site and on Google, and followed the instructions presented, but nothing works other than reinstalling iTunes, (I tried downgrading to an earlier version, but it wouldn't let me open iTunes because it said that the library had been made for an updated version.) Reinstalling iTunes works until I restart my computer, at which point the same problem occurs again.
As per the instructions on the Apple site, I went into QuickTime in the control panel and set video to "Safe Mode (GDI Only)," but the problem persists. Disabling ReadyBoost didn't make a difference either, so I reenabled it.
I've read that storing the video files on a SATA drive can cause problems similar to this. What is a SATA drive, and is there a way for me to move it to a different drive?
Barring that, I'm afraid I'll have to find a different source for videos, one that will allow me to play them on more versatile and hardy media players.

Same problem here. Things were working fine until I upgraded to iTunes 8.1. Now, I am unable to play any .m4v video in iTunes or QT; however, I am able to play non-DRM .mp4 just fine. I believe that the issue must be codec related, but I have not identified the offender. Leave it to Apple to sell you a product that can only work on their system, but won't work on their system.
Anyone having information as to WHY I cannot play DRM that I PAID for in a program DESIGNED ONLY FOR THAT DRM, please let me know as it is appreciated.

Video playback causes itunes to crash

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