Video Playing problem (Zen Vision M 60

I just got my 60gb zen vision M for christmas and i started transfering files right away to test out its playback quality etc
When i get to video particularly my anime video it plays the first 5 or so seconds and then freezes... no sound and no video.
The video is a naruto video from dattebayo fansubs. I think it is divx encoded (will double check to make sure)
What should i do to solve this issue?
I have not tried any other video's as yet but will do so soon

**bleep** it looks like it's slight differences in the encoding of the files that determin whether or not they play
I used Bleach episode coded by Lunar and that worked fine.
If it is down to minor differences in encoding that's causing this problem, surely it should be fixed as soon as possible, because of the massi've amount of different ways of encoding the player isn't really fit for avi playback if it's this temperamental :/
*UPDATE*
I've looked at the bleach file that works and the Naruto file that doesn't work in GSPOT.
There are a few very minor differences that I don't really understand but the one that jumps out at me is the container:
The naruto files that don't work have the container 'Multipart OpenDML AVI, "rec list" style DivX Style "packed bitstream" AVI (223 frames in first part, 639 frames follow)' and the bleach file that works is 'OpenDML (AVI v2.0) DivX Style "packed bitstream" AVI'
I've bolded what I think the problem is, would those 223 frames (first part) be the 8/9 seconds before it freezes?
Could this be the problem?
*FURTHER UPDATE*
The naruto file that has the line 'First part 223' lasts 9 seconds whereas another file that has the line '(205 frames in first part, 32998 frames follow)' lasts 8.
I'm almost certain this is what the problem is.......any chance of a firmware fix for the avi playback not supporting multipart AVI files?
Message Edited by antonusklesk on 2-25-20060:40 PM
Message Edited by antonusklesk on 2-25-20060:4 PM
Message Edited by antonusklesk on 2-25-20060:44 PM

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