Video unsupported format problem after installing OS 6

I had two videos saved on my Sprint Curve 9330 that played with OS 5.  After installing OS 6, I now get an error message that states, "The video portion of the media being played uses an unsupported format."  The sound from the video plays, but, the video does not.  The videos have an mp4 file extention.  I tried deleting the videos and reloading them from my computer with Blackberry Desktop Manager.  I tried a battery pull.  I checked to make sure no encryption of the media card was turned on.  Nothing seems to fix the problem.  Does any one have some advice or a fix for this issue?  Thanks!

Update:  I got it to work today.  I had to convert the video file from AVI to mpeg4 myself, then download it without "optimizing" it as is.  For whatever reason, when I let BB Desktop Manager try to convert the file, it failed to successfully create a mpeg4 file that could be played on my phone, even though, the file has an mpeg4 file extension.  Hopefully this helps others who might experience a similar problem.

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