Viewer Builder update issue

This update process is just getting absolutely ridiculous. I am trying to get into the viewer builder. It tells me that my viewer builder is out of date and gives me a link to follow. I follow the link, download, install as I am instructed to. When I start the viewer builder after install I am told that my viewer builder is out of date. WHERE IS THE MOST RECENT VIEWER BUILDER? How is this productive and cutting edge? For the investment my company made in this product it should be a LOT easier to keep it up to date. PLEASE provide me a link to the most recent veiwer builder update so that I can move on with my work.

This could be the issue as well. This is the notice that Adobe put on the forums. Upon login, older versions of Viewer Builder (versions 1.5.1 and older) contain a link to upgrade the Viewer Builder that point to the DPS Dashboard. You can download the latest version of Viewer Builder from the Dashboard only if you first delete the existing Viewer Builder from the Applications folder. You can also download the most current Viewer Builder from http://www.adobe.com/go/digpubsuite_vb_mac.
This is exactly what you just told me. So if viewer builder versions 1.5.1 and older are being replaced with a new viewer, why is everything adobe links to taking me to Viewer-Builder-1.5.0-RC.dmg,
Try clicking on any of the links and see.

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Viewer Builder update does not install

The Viewer Builder update (Viewer-Builder-1.7.0-RC.dmg) does not install. After downloading and removing Viewer Builder from the Applications folder, this update does not install.
Steps:
- Removed Viewer Builder app from Applications folder
- Download update from Adobe Site
- Click to install
- Opens package and performed some kind of install activity. There are no prompts and quickly finishes
- No Viewer Builder installed.
Any insights on to this would definitely help.
Adobe DPS on MacOS Lion

upgrade folio builder tools does not work..
this morning I tried to update the folio builder tools, from out of indesign cs5.5 on a windows PC..tried 5 times...still get the update message in the folio builder panel in Indesign.
this afternoon I tried the same on a completely different windows machine...same result...the thing does not work, no upgrade gets installed, I tried 20 times, even also the other tool....????????
2 days ago, I tried it on an other machine and it worked fine....
regards..Anne

Viewer builder update.

Hi
we need to acess the viewer builder. but it says there is an updated version how ever if you download and install it it says the same which means to there was a system update but i'm not able to download the updatet tools. please provide me a link for the updatet version as fast as possible.
thanks.

Ok, we finally got another link for the current version.
https://sendnow.acrobat.com/Receive.aspx?i=2CBdwyEBoNvWRH7muT3zAQ
for everyone else who can't download it from the DPS Dashboard.

Viewer Builder / Newsstand Issues

I am having some confusion in the Subscription Details section of the Viewer Builder.
There are 2 input fields that are not making since to me, Optional Library Subscription Tile URL and Optional Remote Custom Dialog URL.
The info for Optional Library Subscription Tile URL says "Specify a URL with a 180-pixel wide banner that is displayed at the top of the library view."
This does not seem to do at all what the info says, it actually opens a Custom Dialog with the graphic (or HTML) when you click on the Subscription Tile graphic (not the Subscription button in the interface)
The info for Optional Remote Custom Dialog URL says "This URL will be loaded in a dialog when the subscription process completes."
This does not seem to do anything.

Does this help?
Optional Library Subscription Tile URL - Specify a URL that is displayed in an in-app browser window when the customer taps the subscription tile. This webpage can include messaging that is not necessarily related to subscriptions.
Optional Remote Custom Dialog URL - This URL loads when the customer completes the subscription process. For example, you can request user information or provide additional details about your products.

Folio builder update issue

Was prompted to update folio builder on my Windows 7 PC running InDesign CS5.5. Did so, restarted, launched InDesign and once again was prompted to access folio builder update. Tried it again, same result.
Tried updating both folio producer and folio builder, got the same results.
Still getting the prompt "A newer version of Folio Builder is available for download."
Any ideas on steps to rectify?
Thx

I found a solution to my problem, which is kind of similar. Hopefully this can help others who get the update folio builder request, even when its been updated.
I found Indesign CS6 + Folio Builder has some type of glitch on my Windows 7 machine. If the folio builder window is open when I open Indesign, it will close as soon as Indesign starts up. When I open the Folio Builder panel it will always ask me to update the folio builder, even though it is fully updated.
The solution for me, is to make sure the folio builder panel is always closed when I close down Indesign. In this way when Indesign is opened, the folio builder panel does not open automatically. I then wait for a few seconds after Indesign has fully opened. Once it's fully open and ready to go, I open the folio builder panel and viola the folio builder panel opens correctly and I'm signed in.

Folio Builder update issues

I have a Mac--trying to use Folio Builder and every time it says I need to update, so I do, and it reflects an update, but then I try to open the Folio Builder panel and it says yet again that I need to update. Please help!

After several hours (4+) trying every combination described here and elsewhere, what ultimately worked was uninstalling ALL Adobe software and starting from scratch.
1. Uninstall any and all Adobe software:
Adobe AIR
Adobe Flash
DPS App Builder
Adobe Creative Cloud
Adobe InDesign
Adobe Photoshop
Adobe Illustrator
Previous downloads of installers
Etc.
2. Clear all system and user caches, preferences, bootcaches, kextcache, etc.and reboot (whether necessary or not; just for good measure).
3. Run the Adobe Creative Cloud Cleaner Tool to confirm everything was removed.
4. Reboot (whether necessary or not; just for good measure).
5. Confirm no Adobe affiliated process is running in the Activity Monitor (or Task/Process Viewer in Windows).
6. Download a new clean installer for Adobe Creative Cloud.
7. Cross fingers.
8. Install Adobe InDesign.
9. Reboot (again, just because).
10. Install Adobe InDesign updates (which should download the necessary DPS tools too).
After all this, the Folio Builder finally appeared and began working again for my computer.

No Folio File field in Viewer Builder?

For some reason I do not have a field to associate a folio file to a viewer in the Viewer Builder. This greatly impairs the user experience.
I'm using Indesign 5.5, have downloaded the most recent updates from the DPS site and have cleared the cache of my browser. I've also released an app in pre-release but this is the first one in the new interface.
The documentation in the DPS help section references the Folio File field in the Basic Settings panel of Viewer Builder but I've navigated through the Viewer Builder and see no place to actually designate the folio to be built into the viewer. What am I missing?
I can see where folios published to the account will automatically populate the viewer and from a developer standpoint maybe there isn't a need to associate a specific file to build and release the viewer itself, but the app for this viewer (that was successfully built in the DPS VB with confirmation as completed) was rejected by Apple because from their point of view it's an app with no content (no actual folio files for an end user to look at.)
Thanks!

Thanks for the response Bob.
Yes, multi-folio viewer is what I need for a series of digital magazines. Sorry, in pre-release the multi-folio viewer was built and pointed to a folio file as with a single viewer. The new release is fantastic, I'm not nostalgic. Just trying to troubleshoot.
After your post I assumed then that the viewer must automatically read what's been published and auto-populate the viewer. The problem was that I wasn't seeing the folio in the viewer on my ipad (loaded with iPhone Config Utility) but was seeing it through the generic Adobe Viewer. I checked certificates, settings, etc. in the viewer and everything checked out fine. I then went through publishing options.
What I found was that when the folio is set to free, it is viewable in the custom viewer we've created. When it is set to retail (we are planning on selling this issue) it is not. Has anyone else experienced this? Have I configured soemthing wrong? I re-checked documentation and don't see any additional settings needed for retail release. Is the viewer expecting some additional info from the App Store to process the display icon of the folio for purchase?

Uploading with viewer builder v11

Is it still possible to upload folio files with viewer builder v11?
I know, it's prerelease, but for various reasons we have to use this workaround.
Today we are getting messages saying "communication with server failed".

@Matthew Laun
There is one information missing in this conversation: we of course immediatelly built a new app version and uploaded it to Apple.
We still desperately want to publish our issue as soon as possible, old or new app.
I cannot believe that our distribution push notification certificate is invalid. If that were the case, I wouldn't have been able to build a new version of the app on wednesday. I also wouldn't have been able to upload it to Apple. That said, i don't believe any of our certificates are invalid.
If there is a misunderstanding, please explain.
On the other hand, there seems to be a misunderstanding about the "please update your app"-topic. I know what the message means and I know why and when it is shown. As you can read above, the problem was, that the message didn't show up anymore.
It doesn't matter any more (maybe it had to do with us changing the product ID back and forth; only thing that comes to mind). We installed the app again and now the "plaese update your app"-message shows again. Which is what we wanted, rather than showing a sandbox-purchase-box.
And last, i noticed you marked your own answer as "correct answer" again.
Allow me to note that I am still not convinced. It simply doesn't work.
And i hope you understand the frustration on our side as this is a highly serious problem for us. We are three days behind publication date and losing trust of our readership.

SIGNING FAILURE (Viewer Builder)

We are trying to generate the Distribution Viewer (.zip) from the Viewer Builder and are running into an issue. This happens at the end of the export process when the link for the .zip is clicked. The developer version (.ipa) works fine.
I have gone back to the Apple Developer Center and revoked all certificates and created them from scratch, along with new mobileprovision files and private key (p12). The error continues to persist.
Is there any information you can give us on what may be causing the Signing to fail on the Distribution file?

iIs there anymore updates on this? I'm having the same problem. I get a signing error when i try to get the ipa and zip. It worked the first time but i had to chnge one thing and have never been able to get past the signing error at the end again.
I've went through every step multiple times, revoked all certificates and provisions, cleared out the keychain and basically re-did the whole process more times than i can count. Everything matches up as far as i can see but I still get the signing error which is in no way specific to what exactly is wrong with the p12 files. I do other apple development on the same machine and dont have problems publishing.
So as theres no support system and the company have already paid for a single lisense which at the minute is used on an app we cant access does anyone have any idea how to solve this?

Viewer Builder 1.5.1 with Newsstand support is now available! Download Details

Hi everyone,
I am delighted to announce the release of Viewer Builder 1.5.1. What's new in this update? iOS 5 Newsstand support! Lots of you have been asking for it and we are pleased to provide it in advance of Apple's iOS 5 release on October 12th. In the interest of releasing this update quickly I have shared the new client installer here:
https://acrobat.com/#d=VUF3T7VQuexRvtltwp34Yg
It will be available on the Digital Publishing Portal (https://digitalpublishing.acrobat.com/app.html) from midday PST.
Please note that in order to create a Newsstand-capable app you must create a Subscription Viewer in Viewer Builder and it must be a V15 Viewer.
Jonathan Ferman, Viewer Builder Product Manager

Hello,
i have a problem:
Dear developer,
We have discovered one or more issues with your recent delivery for "XY". To process your delivery, the following issues must be corrected:
Invalid Code Signing Entitlements - The signature for your app bundle contains entitlement values that are not supported. For the com.apple.developer.ubiquity-container-identifiers entitlement, the first value in the array must consist of the prefix provided by Apple in the provisioning profile followed by a bundle identifier suffix. The bundle identifier must match the bundle identifier for one of your apps or another app that you are permitted to use as the iCloud container identifier.
Specifically, value "D000000000.*" for key "com.apple.developer.ubiquity-container-identifiers" in viewer is not supported.
Invalid Code Signing Entitlements - The signature for your app bundle contains entitlement values that are not supported.
Specifically, value "D000000000.*" for key "com.apple.developer.ubiquity-kvstore-identifier" in viewer is not supported.
Once these issues have been corrected, go to the Version Details page and click "Ready to Upload Binary." Continue through the submission process until the app status is "Waiting for Upload." You can then deliver the corrected binary.
Regards,
The App Store team
Is tehe anyone, who can help me?

Increment Version # in Viewer Builder when code revisions are done

We often run into bugs that we're told have been patched in Viewer Builder.
When we build a new Viewer in VB, the version number is the same, even if codefixes have been put in place since the original release of that version. I think that's a bad practice that should be fixed.
This is dangerous for several reasons, and is very confusing for anyone who is building viewers:
You may believe testing has already been completed for that version, even though there is new code that has been added since you've last tested/built an app.
You can't tell if you're getting the version that has fixes -- the version appears the same as the previous version of the viewer you built your app on.
Its' difficult when you're reporting bugs, because you can't report the exact version of the viewer where the bug is occuring.
You can be unsure if you have built your app on the latest version, or if incremental bug/code fixes have been released since you initially built your viewer.
Thanks

OK, not the best solution (hopefully someone will be able to tell me where to update Flash Builder to point to the AIRSDK directory instead of {FB install dir}/sdks/4.6.0/lib, but until then, here's a work around.
First make sure to backup your old aot and android directories in your {FB install dir}/sdks/4.6.0/lib and your original adt file (I just renamed them to fileOrDir_original)
Then copy your adt.jar file, aot dir, android dir, and I copied legacy dir also to your {FB install dir}/sdks/4.6.0/lib
You should now be able to compile using the 3.7 AIR SDK. There's another fix for PIE in AIR 3.8, so I may be updating again soon to the labs build. I'm hesitant to copy any more files over in case it stops my non-mobile AIR builds from working, but hopefully this will be good enough for mobile builds and for anyone else having this issue in Flash Builder.

Do we rebuild viewer by Viewer Builder v.2.0.3?

We will release June issue in a few days for our viewer-app built by Viewer Builder v2.0.2.
Do we rebuild viewer by Viewer Builder v.2.0.3 as "Can I update adobe dps"?
shimoawazu

I hoped to made it clear enough, I wrote "subscription viewers", but it is
not easy to make these things clear in a tweet length status update.
—Johannes
Beste Grüße,
Johannes Henseler
NORDSUEDDESIGN Büro für digitale Kreation
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BLOG frischmil.ch
Alfterstraße 16
50969 Köln
+49 177 629 63 55
UMSATZSTEUER-ID DE244595644

How to open Viewer from other apps? - App 'URL Scheme' has disappeared from Viewer Builder!

Hello
The 'URL Scheme' option in the Viewer Builder did let me to specify a url that made other apps open my viewer. But this option has disappeared from the newer version of Viewer Builder. So. How do I do now to let other apps open my viewer?

Is there a spacial reason that the URL scheme option was taken away from ordinary Multi-issue viewers? It was there in earlier version. I'll explain our situation:
Our client want to publish corporate information; annual reports etc, with DPS. Not really magazines or newspapers you subscribe to.
We are making another app where they publish news articles, videos etc. In that app, we want to have a link which opens the viewer with their publications.
To make this simple thing work, we have to create a 'subscription' to content which is not relly good for subscribing (it is free and announced with push anyway). We also have to tell the client to create Privacy Policys etc for this. A lot of hassle for something we do not really want.
Any chance that this option will come back in v19?

Podcast List view not updated with iTunes 11.3.1.2

Podcast List view not updated with iTunes 11.3.1.2
Windows 7 Enterprise Service Pack 1 / Intel-i7 2.40 GHz / 8GB RAM / 64-bit
iTunes 11.3.1.2
After refreshing my Podcast list, some Podcasts with new episodes do not display the "Unplayed" blue dot.
If the podcast "folder" is expanded by clicking the triangle, the new episodes are shown with a "Unplayed" blue dot.
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The new episodes are displayed in the All Unplayed view.
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Possible to make a Newsstand App without subscription using viewer builder 1.9?

As far as I can tell, the only way to enable newsstand through Viewer Builder 1.9 is if I select 'multi-issue with itunes subscription'. In itunes connect newsstand is enabled, but if I build the viewer with the multi-issue option selected and try to upload to apple, I get an error that newsstand is not enabled. (info.plist must include Newsstand=true) We did not plan on offering a subscription, only individual 'issues' for purchase. Is there a way around this? If I set up a free subscription, can I still charge for my individual folios?

Did you include the device's UDID in the mobile provision file?

Viewer Builder update issue

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