Viewer Version option not appearing in New Folio window

When I create a new folio I do not get the option to specify the Viewer Version.
The option does not appear in the New Folio window - see screengrab.
As I understand it - I need to set this to v23 or higher to allow my multistate objects to export as vectors when article is set to PDF (to prevent pixelisation on some ios devices).
I am using CS5 on a mac with the latest versions of the folio tools etc.
Any help would be greatly appreciated

I've just tried installing the tools on another machine (same hardware & software) and it works fine.
It seems there's something wrong with my install of the tools, in the About panel of the folio builder mine says : 13.1.1.20130115_m_709452   7.0.5.17
Where as the machine that works says: 13.1.1.20130115_m_709452   7.0.9.23
I've uninstalled the Folio Builder Panel and the Folio Producer Tools, then reinstalled - but no change.
Any ideas?

Similar Messages

  • Edu Version does not appear in order history

    Hello,
    I'm Stephanie and I ordered the educational version of the creative cloud for students, but it does not appear in my order history or somewhere else.
    I don't have uploaded any proof of my educational status as a student, could this be the problem? I tried, but I don't have an order number.
    please help me
    Yours Sincerly
    Stephanie
    P.S.
    there also came no confirmation email for the purchase, just the verify email for the email adress

    Hello Ankit,
    I placed my order yesterday on www.adobe.com <http://www.adobe.com> , I assume that my credit card isn’t charged yet.
    Could it be possible that my order didn’t gone thru?
    Yours Sincerely
    Stephanie
    Von: Ankit Khurana [email protected]
    Gesendet: Dienstag, 4. Juni 2013 20:23
    An: Virusmood
    Betreff: Edu Version does not appear in order history
    Re: Edu Version does not appear in order history
    created by Ankit Khurana <http://forums.adobe.com/people/Ankkhura%40adobe.com>  in Adobe Creative Cloud - View the full discussion <http://forums.adobe.com/message/5378898#5378898

  • Newly added Cal.View Measure does not appear in the BEX Designer

    Hi,
    anybody come about this :
    A newly added Cal.View Measure does not appear in the BEX Designer:
    I got a runnig query in Bex Designer, based on a transient InfoProvider which is based on a HANA Calculation View
      and
    added a new measure to the Calculation View
      and
    added a Reference InfoObject in the Publisher to the (transient) InfoProvider.
      and
    see the newly added filed in the Listccube of the(transient)   InfoProvider with a technical generated name
      and do not
    get the newly added measure in the BEX Designer.
    Whats wrong ? What needs to be done ?
    Thank You
    Martin

    Hi Martin,
    Are you trying to consume the HANA Calc View in BEx Front End Tool - Query Designer.Could you also check the data preview of the Calc View shows the newly added Measure.Check the definition of Calc View under SYS_BIC schema ->Column Views.
    Rgds,
    Murali

  • After GL Year opening the months of new year are not appearing in open period window of Gl?

    Hi All,
    After GL Year opening the months of new year are not appearing in open period window of Gl? Am i missing any thing???
    regards
    Shahzad M. Saleem

    Have you checked GL setups
    Setup accounting manager >
    Query your OU >
    Under setup steps click on Update for ledger
    Under accounting calendar
    Number of future enterable periods.

  • HT204655 New photos from my iPhone are not appearing in new OS X photos app. Why not?

    New photos from my iPhone are not appearing in new OS X photos app. Why not?

    Do you have the Photos/iCloud preference pane setup for My Photo Stream and Photo Sharing?

  • New Skype Emoji not appearing on Skype for Windows Phone

    Posted here because I couldn't select "Skype for mobile" in the Windows 10 Edge browser... I've noticed that emoji like (Windows10) do not appear in Skype on Windows Phone.  Instead, I see an empty white box.  I also don't see the text of the emoji. Seems like an issue with Skype for Windows Phone where the app understands that (Windows10) is an emoji, but can't find the image to display.   

    Please,  run the DirectX diagnostics tool (32-bit option only).
    Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
    Be aware that you will have to zip this file before attaching it here.

  • When starting up Mail 7.3 does not provide a New Message window

    When starting up Mail 7.3 does not provide a New Message window as it always used to? Have I inadvertently turned something off?

    OOPs! My mistake; I meant New Viewer Window!
    The problem is that if I close the Mail window but leave Mail running in the background, the next time I click on Mail in the Dock, I do NOT get the New Viewer Window, just the Mail Menu on the Menu Bar. If I Quit Mail in that state and then start it up from the Dock, I also get on the Mail Menu.
    If, however, I Quit Mail when the Viewer Window is open, it will open up again with the New Viewer Window visible.
    In the past, I got the New Viewer Window whenever I clicked Mail in the Dock.
    Changing settings in System Preferences / General  doesn't make any difference.
    Not a huge problem, just an annoyance. Ran Permissions Repair; no change in the issue.
    Thanks for your response / attempt to help. Sorry again for the mistaken Window name.
    Keithric

  • Clicking the scroll wheel does not open a new firefox window

    I'm running Windows 7 x64 SP1. I use the scroll wheel to click items in the task bar to open another instance of those items. Eg I scroll-click a Firefox or Excel or Explorer or whatever item in the taskbar, and it opens another instance of that program. I use this feature to open a new instance of FireFox rather than switching to the FF window, then using control-n to open a new window.
    I just upgraded to FireFox 6 from FF4.x. Since doing so, scroll-clicking the FF item in the taskbar does not open a new FF window. It does, well, nothing.
    I installed FF6 on a clean Win7 x86 (RTM) build in a VM. When I use the scroll-click feature in the taskbar, it works as expected: it opens a new FF window.
    Things I have tried: A different mouse; updating video drivers (I doubted this would make a difference, but it needed to be done anyway, so I thought I'd mention it); running FF in safe mode (ie with all plugins etc disabled).
    I'm doing a little experimentation right now with respect to x86/x64, RTM/SP1, clean FF6/upgrade from 4.x and other differences that might highlight why it works as expected in my VM but not on my physical machine.
    I'm curious to know if anyone else has experienced this problem since upgrading to FF6.
    Max

    Respectfully, that answer isn't particularly helpful. I have already demonstrated that middle-clicking (mouse wheel click) will open a new instance of FF, and other programs. This was true before the upgrade from FF4 to FF6, and is true on all my VM builds (Windows 7 default install with nothing but FF installed).
    Nevertheless, I've tried shift-left-click, and it does not open a new instance. It will only open a new instance if I pin FF to the taskbar, which I have already stated I do not want to do. This new behaviour is unique to FF. Other applications (Word, Excel, Internet Explorer, whatever) all behave as expected. It is only Firefox that is misbehaving, and it is only misbehaving since the upgrade.
    My issue is that FF has changed its behaviour with respect to middle-clicking since upgrading from 4 to 6. I'd welcome helpful comments about getting FF to behave.
    Max

  • Please tell how to do, that when I want to forward a message, a message opens in new tab, not in a new message window in thunderbird. Thanks.

    Please tell how to do, that when I want to forward a message, a message opens in new tab, not in a new message window in thunderbird. Thanks.

    Sorry, but at the moment 'Compose in a tab' isn't yet possible. You'll always get a new windows when composing or replying/forwarding a message.

  • My device does not appear in the iTunes window.  Instead a separate window opens so I cannot sync

    My device does not appear in the iTunes window.  Instead a separate window opens so I cannot sync my device.  I have tried with both my iPad, my iPod and my iPhone.  In each case a separate window opens showing that it is fully connected to the computer, but it does not open in iTunes. 
    I have followed previous instructions to stop then start the device manager.  I have even uninstalled then reinstalled iTunes, but no luck.  Can someone help??

    Hello Linda Lev,
    It sounds like Windows recognizes that your devices are conneted, but iTunes does not. I recommend the troubleshooting from the article named:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    Thank you for using Apple Support Communities.
    Take care,
    Sterling

  • Ipod not appearing on itunes and windows

    ipod not appearing on itunes and windows i have tried reinstalling itunes and nothing works

    Hello there. Maybe this support article will assist you.
    http://support.apple.com/kb/ts1538
    Cheers

  • Downloaded podcasts did not appear in the download window and I cannot delete them

    I have downloaded some podcasts onto my IPad using ITunes and they do not appear in the download window so I cannot delete them, any suggestions on what  I should do to delete them?

    Hi Meg, I could not find the music app but your suggestion prompted me to take a look at the video app and the podcasts were in there and I was able to delete them...phew...thank you very much!

  • Create new Game Center account option not appearing on iPad mini or iPhone 6

    I Am trying to create a second Game Center account so that my son can keep his clash of clans village and I can keep mine.  When I log out of Game Center, though, no option to create a new game center account appears (as all the tutorials I have read indicate that it should).  I have tried logging out from app on both devices to no avail.  When I log out though the device settings under Game Center, my only options are to sign back in or follow a link for forgotten I'd or password...  I need help.

    Creating a new iTunes account does not remove any purchases made on a different account.
    If you want to create a new account : iTunes: How to set up an Apple ID within iTunes
    Or if you will want to use it in the stores and don't want to give credit card details : Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method
    Or if you are not currently logged into an account in game centre then you should have a 'create a new Apple id' link at the bottom of the login screen in it.

  • Folios Not Appearing in the Folio Producer

    Neil Enns - Adobe - branching this issue into a new discussion from original over at:
    Re: Use Preview on Device for Android on Mac - how to make it working?
    Our issues of not being able to preview on android seem to be caused by an issue with our folio producer.
    Currently we are only seeing a single old folio in the producer, none of the new folios we have created this year are appearing in our producer.
    We have tested logins etc. but we really only have one email associated with all of our DPS accounts, and this was the only account we could successfully log with. Even clicking the "Folio Producer" option in the folio builder panel menu only displays that single folio.
    When creating our folios, we have never checked the "Create Offline Folio" option.
    From what I have read, it sounds like the folios should be automatically uploaded to the producer. Is that correct?
    Aside from login / credential issues is there anything that would prevent our folios from appearing in the producer??
    (Certificates or provisioning or anything like that?)
    Thanks in Advance.

    Sorry... just thought I would just be super clear on some of the details.
    1) Logins are all consistent, across the board. - DPS App (InDesign) / Builder Panel / Content Viewer / Folio Producer -  We only have a single account that will actually allow us to log in to all these services, so as far as I can tell it's not a log in issue.
    2) Folios have all been produced as "online" ie. when we create the folio, we are NOT checking the "Create Offline Folio" option. (This is un-checked as the default)
    Screencaps of folio builder panel menu and folio producer web interface attached.

  • Manage Aggregates option not appearing .

    When i click on an infocube , manage aggregates option is not appearing .

    HI,
    Which version of BW you are using ? If you are on BW 7.3 you wont get this option.
    Check new features of BW 7.3 for more details.
    Thanks & Regards,
    Chandra Sekhar.

Maybe you are looking for