Viewing alert in my RWB ALERT INBOX !!!

Question

Hi all
I have read the blogs/forums in order to implement my alert inbox but until now I don´t know why my I can not see my alerts in the Run Time Workbench Alert Inbox.
Please see the steps that I have performed.
In the Abap Side
I have created an alert category D with this information:
    In the properties tab  I fill  the values fields for Description,priority,Max no of   dels,expiry time in min, escalation active,escalation recipient,tolerance
   In the container tab I have entered some variables
   I fill the long and short text for email
In Settings ---Configurations      I have only filled the status handling mails  for errors status and the logging fields
In the Runtime Work bench Alert Configuration
I have created a new rule for my category
When I go to the rwb alert inbox , no error was triggered
In the SLG1 transaction for alert  I have this error : No e-mail address is entered in Customizing for XML forwarding
Do I have to enter an email address in the Settings ---Configurations?
My purposes are to show the error alerts in RWB alert inbox …
In my above descriptions do I had to configure something else?
be aware that services are running ok .Please give me a step by step action that I have to realize in order to trigger the alerts in the RWB alert inbox.
I have already read the forums, blogs and note for this, I am a little confused because my implementations are not working.

Answer 1

Hi,
Try this...
     1.      From the alert category definition environment (transaction ALRTCATDEF), choose Settings -> Configuration.
       2.      Ensure you are in change mode.
       3.      If you want to be able to confirm alerts by SMS or Internet mail, you must enter the user created to receive all incoming mails in the Inbound Processing section. For more information, see Alert Confirmation.
       4.      In the Status Handling for Mails section, you can specify which statuses are to be reported. The first setting refers to the system being informed, and the second refers to a status mail being sent to the sender.
       5.      In the Logging section, select Write Log only if you want additional information about the actual processing of the alerts. This information is logged using the standard application log and can be viewed in transaction SLG1 (object ALERT).
(Source: http://help.sap.com/saphelp_nw04/helpdata/en/9c/34193cb4f5131de10000000a11405a/frameset.htm)
Hope this helps
Cheers
Manish