Viewing Videos on Apple Website

When I try to watch a video posted on the Apple Website, like a guidance of the Mac system, the video "box" just turns green. The sound works fine - but without video that doesn't help much.
Help?

http://discussions.apple.com/thread.jspa?threadID=1081487&tstart=15
This might help. I was able to watch the videos after unchecking "open with rosetta". Good luck.

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