Virus question

How do I tell if I have a virus? I can't remember if I bought a protection plan, how do I check?

Michelle,
You have one year free Apple Care coverage with 90 days of free phone support. Were you offered extended aple care when you purchased your MBP? the extended care covers you for three years, and the cost of it is around 350 dollars. If you're not sure if you purchased the extended care you can call Apple 1-800-275-2273. DS store is correct about the malware going around under different guises MacDefender, MacProtector and MacGuard. ClamXav should be updated to detect these. Apple will also probably come put with an update according to MacWorld. If you should decide to install ClamXav, there is a feature built in called ClamSentry which will monitor your system and downloads in real time. To activate it go to preferences in ClamXav. When Clam wants to know which folder you want to watch you can simply backslash / and it will monitor your system from the root directory which will keep an eye on your entire system.
If you're using Safari it would be a good idea to disable in preferences "open safe files after downloading." Another tool for killing pop ups is GlimmerBlocker. It is easy to install, and uninstall. It works specifically for MacOSX.
Regards,
Joseph

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Backup and Anti-virus Questions

Hello Lenovo community!
It has been about 3 weeks since my 430s arrived in the mail to my doorstep and I have enjoyed every minute of this product immensely compared to my old laptop.
However, as of late I've been getting this weird 'backup' pop that appears telling me my harddisk is full. But when I check my system it doesn't display as full.
It says I have used 84.8 GB out of 198 GB. I don't understand how that's full.
My anti-virus question is..well..I have Avira installed but whenever I try and turn it on, nothing happens? Why is this?
Thanks.

lenfall wrote:
Only one antivirus software can run at a time. I guess you uninstalled the one preinstalled by Lenovo. I use Microsoft's security essential. It is free and fine.
I agree, lenfall. I like MSE and ESET's NOD32. All AV's have their "moments" with false positives and other issues at one time or another. The tests can be different depending on several variables and who is running them.
Example: http://www.zdnet.com/blog/security/avira-antivirus-update-cripples-millions-of-windows-pcs/12129
ThinkPad: T530 / X1 Gen 2 / Helix - Yoga: Tablet 2 Pro (Win) / Yoga 3 Pro
If you find a post helpful and it answers your question, please click the "Accept As Solution" button.
Lenovo Advocate ~ I am not employed by Lenovo or Microsoft. I am a volunteer.
Microsoft MVP - Consumer Security
SpywareHammer

Some Virus Questions

I have been trying to stay as safe as possible
in my web life recently. I was getting a bit
overconfident because of the Macs reputation.
I have had only Macs going back to OS7.
My questions are
#1.
When I finally get a Intel Mac and heaven
only knows, if for some reason wanted to run
windows on this Mac, does it now become as
vulnerable as a normal PC to attacks?
Would I then have to do the whole spyware/
viruse regiment on the computer as a whole or
would the Mac side still be insulated against
the PCs bugs?
#2
I have a fairly large collection of cassette
tapes. I have been kind of lazy in that instead
of digging out a tape for a song I want to put
on my ipod and having to convert it to a digital
format which is kind of a pain.I would just
download it from a file sharing program. I heard
a podcast where they said that viruses could be
hidden in the mp3 files. Is this a concern for
Mac users or a real threat?
#3.
I learned about Root kits recently and was
wondering if there is a utility for finding
them on your machine? Is this something that
is not possible on OSX because of the Administrator
password necessary to install a program?
#4.
I recently had my Airport die so I am using
only the software firewall which according
to the GRC website was very secure.Heres what
their sites said when it tried to access my machine.
Your Internet port 139 does not appear to exist!
One or more ports on this system are operating in FULL
STEALTH MODE! Standard Internet behavior requires port
connection attempts to be answered with a success or
refusal response. Therefore, only an attempt to connect
to a nonexistent computer results in no response of
either kind. But YOUR computer has DELIBERATELY CHOSEN
NOT TO RESPOND (that's very cool!) which represents
advanced computer and port stealthing capabilities.
A machine configured in this fashion is well hardened
to Internet NetBIOS attack and intrusion.
Unable to connect with NetBIOS to your computer.
All attempts to get any information from your computer
have FAILED. (This is very uncommon for a Windows
networking-based PC.) Relative to vulnerabilities
from Windows networking, this computer appears to be
VERY SECURE since it is NOT exposing ANY of its internal
NetBIOS networking protocol over the Internet.
Should I take this with a grain of salt or is
it right on? I received similar results in all
areas. I do get numerous entries in the logs
about stealth attempts to connect to my computer.
It is amazing how often it happens (many times everyday)
This is why I having been stepping up the vigilance.
Thanks for all your thoughts. I admit I am
a little paranoid but with phishing and zombies,
I do think the internet justifies it sometimes.

Hi Wayne,
Regarding your question,
This is what I did:
Using Secure Empty Trash from the Finder menu:
After running the full scan as I described in the previous
post now set preferences in ClamXav to quarantaine the
corrupt files in a folder on my desktop named "Birdcage"
I set the preferences to look for '.rar' extensions.
(The elaborate scans showed 2 infected files with the
'.rar' extension, all scans described in this post run in
these settings)
The HD scan resulted in 1 infected file.
(this is a little strange because there where 2 infected
files reported after the force trash experiment described
in the previous post)
Log output:
/Applications/Utilities/Installer.app/Contents/PlugIns/Documents
/Office 2003 - Fully Registered.rar: Trojan.IRCBot-725 FOUND
/Applications/Utilities/Installer.app/Contents/PlugIns/Documents
/Office 2003 - Fully Registered.rar: moved to '/Users/janpietermelchior/
Desktop/Birdcage///Office 2003 - Fully Registered.rar'
-- summary --
Known viruses: 84873
Engine version: 0.88.7
Scanned directories: 129927
Scanned files: 4392
Infected files: 1
Data scanned: 122.96 MB
Time: 105.848 sec (1 m 45 s)
I know there are at least 2 infected files so I scan my
personal folder seperately, and infected file 2 is located
only after I individually selected my personal folder, and
gets automatically quarantained in the folder "birdcage"
on my desktop.
Log output:
Scan started: Fri Dec 22 23:40:44 2006
/Applications/Utilities/Installer.app/Contents/PlugIns/Documents
/Office 2003 - Fully Registered.rar: Trojan.IRCBot-725 FOUND
/Applications/Utilities/Installer.app/Contents/PlugIns/Documents
/Office 2003 - Fully Registered.rar: moved to '/Users/janpietermelchior/
Desktop/Birdcage///Office 2003 - Fully Registered.rar'
-- summary --
Known viruses: 84873
Engine version: 0.88.7
Scanned directories: 129927
Scanned files: 4392
Infected files: 1
Data scanned: 122.96 MB
Time: 105.848 sec (1 m 45 s)
I have a Raid set with 2 external HD's, I scan them 1 by 1.
They show no '.rar' executables.
The log output:
Scan started: Fri Dec 22 23:58:08 2006
external HD 1
-- summary --
Known viruses: 84873
Engine version: 0.88.7
Scanned directories: 16193
Scanned files: 391
Infected files: 0
Data scanned: 39.82 MB
Time: 17.697 sec (0 m 17 s)
Scan started: Fri Dec 22 23:59:16 2006
external HD 2
-- summary --
Known viruses: 84873
Engine version: 0.88.7
Scanned directories: 16193
Scanned files: 393
Infected files: 0
Data scanned: 39.83 MB
Time: 17.338 sec (0 m 17 s)
Now I have a file on my desktop with two infected files.
I drag them to the trash and choose "secure empty trash"
from the finder menu.
I run a full scan with ClamXav and now I do not get the message:
ERROR: Can't access file /Users/janpietermelchior/.Trash
/Office 2003 - Fully Registered.rar
But:
Log output:
Scan started: Sat Dec 23 00:35:15 2006
-- summary --
Known viruses: 84873
Engine version: 0.88.7
Scanned directories: 48236
Scanned files: 139757
Infected files: 0
Data scanned: 44570.47 MB
Time: 12805.845 sec (213 m 25 s)
1. I backed up my important files after running the
ClamXav scans and removing the infected files, and
installed a new osx.
2. I did not import keychains from another computer
after booting the new osx I (read somewhere this a
solution for the diskpermissions). I checked wether
my disk permissions where restored by choosing
Disk Utility in the /Applications/Utilities folder and
refer to Disk Utility Help. "verify permissions".
3. After downloading ClamXav, it promted me to donate,
I did this after I removed the infected files.
4. As Mac OS X is essentially a UNIX-like operating
system,the ClamAV project has recently pledged improved
support for it, which includes the adding of any potential Mac OS X
malware to the definitions list. Of course, this implies that the community reports such programs to the ClamAV authors and that they
in return judge the threat of significance so that they act upon it.
Unfortunately they do not have a database of Mac infections
or other malware.
5.After the proceedings described above ClamXav did
not report infected files.
I am not aware of infected files that are residing on my
harddrive after running ClamXav, backing up and installing a new osx.
Many thanks to ClamXav, it is the only virus scanner I ran
that located these infected files.
I entered my creditcard data for a donation.
Hope this kind of answers your question Wayne, I hope the files are gone.
If anyone has advice on what i did or sees that I made a mistake, or could
do better please inform me a.s.a.p. I never had a pc.
I'll keep you posted.
JP
2.16 GhzIntel CoreDuo2GB 667MHz DDR2 sdRAM. MacBook Pro 17" (P1.2) Mac OS X (10.4.8)
2.16 GhzIntel CoreDuo2GB 667MHz DDR2 sdRAM.
2.16 GhzIntel CoreDuo2GB 667MHz DDR2 sdRAM. MacBook Pro 17" (P1.2) Mac OS X (10.4.8) RaidexHD1150LC,ex2d2lunLC232,airEX.apa.2.0.5
2.16 GhzIntel CoreDuo2GB 667MHz DDR2 sdRAM. MacBook Pro 17" (P1.2) Mac OS X (10.4.8) RaidexHD1150LC,ex2d2lunLC232,airEX.apa.2.0.5

Anti virus question

I am new to iMac, so please for give what is probably an ignorant question.
Do I need anti virus protection on my Mac even though I am not running any Windows programs (I have vowed to go "all mac")? From my research some say yes, some say no.
If I need it , should it be Virus Barrier X? Their info seems to say it is to protect you only if you are running Windows applications.
All opinions are welcome!
Dot

You do not need to run anti-virus software in the background; that just takes up processor cycles for no reason (on a Mac).
The only reason you may want to run anit-virus software (for periodic scanning of your drives) is if you are concerned about passing on files or forwarding emails with malware to Windows-using friends.
You can use the free program
http://www.clamxav.com/

BOOT CAMP VIRUS QUESTION?

Hey guys, quick question. I just got a refurb iMac 27" and finished setting up boot camp and downloaded kapresky anti virus on the windows side, so my question is, when I run a virus scan, will kapresky scan the WHOLE computer or only the windows partition?

Because there's nothing there and because you can't write on the OS X volume in Windows.
Microsoft Security Essentials is a free antivirus that is much better than commercial antiviruses like Kaspersky. I used Microsoft Security Essentials on my old PC and it was the only antivirus that ran correctly, but you can continue using Kaspersky if you want

Dual loading Windows 7 with Snow Leopard Virus question

I just loaded Windows 7 onto my computer using parallels for various reasons that I don't want to get into. Will having Windows on my Apple computer make it more susceptible to viruses?

Mac OS X itself can't be infected with Windows viruses. You can get your Windows installation for Parallels infected, and could infect any file Windows can access with something that could harm another Windows system. If you allow your Windows installation to use Parallels to 'see' your files created and stored via Mac OS X, you could thus end up with files carrying an infection if your Windows install is ever infected. This could of course lead to your own files reinfecting Windows if you end up reinstalling it. You can get antivirus programs for Mac OS X, with the primary purpose really being to clean and prevent Windows viruses from being passed along or in your case getting through to your Windows installation.
To put it most simply, imagine having a pet that has a weaker immune system than you do. You can't catch the same diseases as this pet, but you might not know you are passing them along from a friend's pet or the old food dish from your previous pet. You stay healthy, but you might go through several pets before you figure out what keeps making them get sick and die.

Virus Question. Re: Storm Worm

A new virus called Storm Worm was Stopped (yea) by my cable provider...and it was for windows anyhow...
but it made me wonder...can you get a virus just by openning an email that has a photo in it? Without even clicking on the photo? or downloading the photo? or doing anything?
Note: I've posted this also on the generic Tiger catagory but thought since it specifically has to do with Mail...I'd post it here as well. bfk

YES...the general rule of thumb is not to open the email, as it is highly unlikely that the picture carries the virus...It will usually be an invisible code (invisible because more often than not the offending code will be written in white, (same color as your email background). The other thing to remember is that any worm virus needs to have live dsl or dial up connection to complete the mission of destroying your pc...so a tip would be to unplug before opening the mail if you suspect anything. Good luck.

Boot Camps & Windows 7 Security/Anti-virus Questions

Should I get anti-virus software for Windows 7? I don't plan on surfing the web on my Windows 7 partition. Basically all I plan on doing in Windows is gaming (so far I only have single player games but I could see myself getting an online multiplayer game like CoD MW 2). Are you still at risk in Windows just by having an internet connection, even if you never go onto Internet Explorer?
If so, then what Anti-virus programs would you recommend? (Preferably free programs if they exist)
Also, is it at all possible to get a virus on my Windows partition while surfing the web on my OS X partition? Can viruses modify the Windows partition of my harddrive while I'm on OS X?

Yes you need anti-virus. It's still Windows so just in case....
I can highly recommend the new Security Essentials from Microsoft. It's totally free, very light on system resources and getting rave reviews across the web. It has an excellent detection engine and very user friendly. I've dumped both AVG and AVAST (both also free) from my Windows systems and switched totally to Security Essentials. No regrets. Cheers!
http://www.microsoft.com/security_essentials/?mkt=en-us
James

A Silly Anti-Virus Question

I am new to driod OS, was wondering how important an anti-virus app or software is on smartphones.
I know the dangers on the computer and windows system. Is there threat on the driod system. I only download apps from the market.
What anti-virus do you use?

In regards to the double post, what browser are you using?
Search is your friend in this community.
There are a couple of posts in the Android Apps section of this community that discuss antivirus applications as well as mentions of bad Apps that were removed from the Android Market.
As for what I use for antivirus applications, I have used both Lookout and AVG Antivirus on my phones. No big complaints for either of them. Norton has one. McAfee does too. Kapersky or something like it has an android application as well.

Mac Newbie - System restore/Time machine type question

Hi There, Macbook newbie here, got my macbook for xmas and I am totally converted.
I was hoping someone could point me in the direction of how to set up a 'system restore' type of thing similiar to the windows system restore via time machine.
Do I need to connect to an external hard drive for this?
External hard drive question, are there special 'mac' external hard drives or could I just pick anyone up eg seagate/freecom etc?
Anti virus question: which software would you recommend for Anti virus?
Appreciate any help and looking forward to making them most of my new mac!

kal137 wrote:
Hi There, Macbook newbie here, got my macbook for xmas and I am totally converted.
I was hoping someone could point me in the direction of how to set up a 'system restore' type of thing similiar to the windows system restore via time machine.
Hi, and welcome to the forums.
In addition to the info offered by Jolly Giant, Time Machine is rather different from the system restore feature of Windoze.
First, a bit of terminology: +Time Machine+ is the software built-in to recent Macs that does backups and restores. It can back up to an internal HD, an external HD, or a +Time Capsule,+ which is a piece of Apple hardware that combines a wireless router and hard drive.
Technically, this forum is for +Time Capsules;+ there are separate forums in the Leopard and Snow Leopard sections for +Time Machine.+
Time Machine backs-up +*your entire system+* -- OSX, apps, configuration, users, settings, preferences, data, etc. It also keeps previous versions of things you've changed or deleted (so it needs more space than what's used on your system).
You can then easily browse the backups and restore selected items, if you've deleted or changed them in error, or they somehow got corrupted.
Or, if something goes terribly wrong, you can also restore your entire system to the exact state it was in at the time of any backup, even if that's a previous version of OSX. That's the procedure Jolly Giant referred you to in the FAQ Tip.
You might want to review these:
Time Machine Tutorial
Time Machine 101
How to back up and restore your files
Time Machine Features
Apple - Support - Mac OSX v10.5 Leopard Time Machine
and perhaps browse the Time Machine - Frequently Asked Questions *User Tip,* also at the top of the +Time Machine+ forum.
See especially #1 and #5 there before getting started.

Viruses and iPods

I'm new with iPods (yes I know it's sad). I'll be getting an iPod nano for my birthday next month and was wondering...can viruses from PCs get transferred to my iPod and ruin it? My dad has a Windows 98 PC (REALLY OLD!!) and he's got a bunch of pictures on there and he was hoping that I use my iPod to transfer all the pictures from his computer to mine and then print them. Is it safe to do so or should I just not connect my new iPod to that crummy old PC?? I think my dad's PC is corrupted with a virus but I'm not sure and I'm worried it'll transfer onto my iPod and ruin it completely. What should I do?
Thanks.
DELL Windows XP
DELL Windows XP

First of all, you can't use iTunes and therefore an ipod on a Windows 98 computer. As to your virus question, since the iPod and PC use different operating systems, a virus infecting a PC could not be transferred to an ipod. Although there are currently no iPod viruses, in theory one could be created. The file would have to sit on your PC and somehow be transferred into your ipod.

Office 365 Anti-Virus?

Hi All,
I know the OS X third-party Anti-Virus question has been answered Ad nauseam, but my question regards Office 2011 for MAC, with MS Office reputation of being a real magnet for picking-up nasty stuff, do I need need a third-party anti-nasty tool when using MS Office on a MAC?
IMHO OS X is already well protected, but as we have seen with Java, this protection doesn't always extend to third-party applications.

There are no currently-known vulnerabilities in Microsoft Office that allow malware to be installed. The only one that is being used right now to install malware on Macs is a vulnerability in Office 2004 and 2008 that was patched by Microsoft in June of 2009. So, any Mac with a different version of Office, or one where the Office updater has been run at least once since mid-2009, is safe at this time.
Word macro viruses are a remote possibility, now that Microsoft has added their scripting language back to Office, but those are pretty rare. Just make sure that Office is set to not load such scripts.

IMac connect to wi-fi but no internet but my other devices work fine

I need some advice. I have searched the helps forum before posting so please advice what I need to do. I have tried some of the solutions from the forums but not working.
My scnario...
iMac (latest version) was working real good until 2 nights ago. It still connects to the wireless router and once a while get internet but 98% of the time, impossible to load anything. It will load very quick after reboot the system then it slows down to eventually dead....and then several minutes, it loads very fast for few seconds and went dead and repeat the same. I follow the network diagnostic to turn off the router, wait and turn back on....same issue. Then, I thought it might be virus or melware cause I downloaded some Songs from unknown site. I then installed virus and malware remover but still not working. I then tried to login to my router to check out but I cannot even login cause it will even get to the login page. So I thought router is bad but it's not. My wife's iMac, PC laptop, Apple TV, iPad, and Android Phones are all able to connect with 30MB speed. I have tried to follow the DNS thing and still not working.
I use my iPad for AirPlay using same router so I am pretty sure the router is good and internet is good. So it only leave me with one thing, my iMac.
Any help is greatly appreciated.

Hello...I cannot say anything about the malware/virus question... BUT, I wonder if something got screwy with your Keychain. So I clicked on the Help in the menu at top of the screen, while I had system preferences open... There is a lot there to read.. I am in 10.7.4, so it may not exactly match what your machine says (do that search too, for precision).. but one thing that I think MIGHT be associated with your dilemma could be the following (did you set new passwords before when you did as BDAqua advised? That will do things...) the window I found:
Applications that use passwords require your permission to retrieve your password from Keychain Access. An application may present a dialog asking you to confirm access to your keychain. The message may contain several options:
Deny: Prevent the application from retrieving the password from your keychain. You need to enter the password manually.
Allow Once: Grant Access to your keychain this time only. You’ll be asked again the next time the application needs to access the password.
Always Allow: Allow the application to always retrieve the password without asking.
If you want to allow an application, such as Mail, to always access your keychain without asking for a password, select “Always Allow.”
Open Keychain Access, located in the Utilities folder in Launchpad.Open Keychain Access
If you don’t see keychains in the left column, choose View > Show Keychains.
Select a keychain, from the Keychains list. The application’s keychain would probably be in your login keychain.
Double-click the password in the Keychain window, and then click Access Control.
To allow all applications access to this password, select “Allow all applications to access this item.”
To control access to this password, select “Confirm before allowing access.”
To require the keychain password instead of the application password, select “Ask for Keychain password.”
To add individual applications that can access this password, click Add (+), and then navigate to the application you want to add.
Click Save Changes.

Caldav - (Domain „(null)"/Error 0)

When I try to connect to a caldav server I get always this message: (Domain „(null)“/Fehler 0).
Out of sunbird or mulberry the connection is possible. I tried it with Zimbra 5.0 RC2 and DAViCal 0.9.2
Any idea?

Hello e:
I answer the virus question frequently.
There are NO documented viruses that affect a Mac running OS X - none.
A/V software is a waste of resources and may/will cause problems.
Barry

Domain Error 0??

Hi all,
I recently posted a thread about a virus issue (maybe) and since then I am completely unable to download things from safari. I decided to try downloading an antivirus but instead it says "safari error domain 0". I have yet to try firefox, but I just want to know if this could be linked to a possible virus.

Hello e:
I answer the virus question frequently.
There are NO documented viruses that affect a Mac running OS X - none.
A/V software is a waste of resources and may/will cause problems.
Barry

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