Vista problem with loading external JPGs?

I'm really pulling my hair out on this one. I did a quick
flash piece for a preschool's web site and have tried several
different Flash components inside of a larger FLA file that load
external JPG files in a predefined area. With each component, I
have received complaints (so far only from Vista users) that the
user sees nothing in the area where photos are supposed to be
loading. Instead they just see a white or black box.
Is there any known issue with this? They can see everything
else in the SWF file (the swinging girl and the text), but not any
of the loaded JPG photos. Can anyone else out there with Vista tell
me that they have the same problem? I'd like to track down what the
common denominator is.
I've asked two of the users to completely uninstall the Flash
player and reinstall it, but to no avail. Deactivating Norton
Antirvirus also didn't seem to do anything.
Here is the URL:
http://www.countryvillageps.com
-- the flash item is the top banner.

As Ned said the problem might be with the file structure on the server. Other problems may be with spelling. You computer may not be case sensitive to the names of the .swf files that you are loading, but your server might. So, on your computer when you are testing, second.swf is the same as Second.swf, or even second.SWF. But, on the server each of these variations is seen as a different file. Another problem is that when you are loading files from the same computer in testing, those files are close and so they load very quickly from your computer. When the files have to travel from the server, there will likely be a measurable period of time before the file is ready to be shown. This is particularly problematic with video that is embedded into an .swf. The whole file will need to be downloaded and uncompressed before it is available to play. If you stream the video as an external file, you can shorten the wait considerably.

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    <pre><i>Locking duplicate thread.
    Please continue here: [[/questions/982030]]
    </i></pre>
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