Vista problem (Zen V Plus 8

Just bought a brand new Zen V Plus 8gb... stick the CD in my pc... install software... restart computer... plug in Zen.
Windows Vista is having none of it. Cannot locate drivers, cannot install hardware, cannot find solution both off and online and simply cannot find the player. Windows media player cannot locate it, nor can the Creative software or Windows explorer
Device manager lists the device but cannot find any drivers for it.
Downloaded and installed all the software listed under support for Vista and my model.
Surely there is something not right.
Booted up my old pc with XP on it... installed CD, plugged in Zen and it worked fine. Creative cant be that in the past... is the Zen V Plus out of date already? If so let me know so I can get my money back asap!
If someone has managed to fix this problem then please let me know... frankly Creative's knowledge base message of duel boot both XP and Vista is rubbish in my opinion.

Hey. I was having the exact same issue with USB flash dri'ves. Windows Vista was just not taking any!I read somewhere a suggestion from someone on a forum suggesting to uninstall all USB controller devices in Device Manager and then "scan for hardware changes" to make them reinstall. Of course after trying this Windows Vista was not taking ANY sort of drivers for them again and I lost all USB functionality, requiring a good format, lol.. Straight after getting back to the desktop from Windows Vista's installation, I plugged in my USB flash dri've and it was recognized!It would seem that perhaps driver conflicts with other devices I installed (namely USB devices) was causing Windows Vista to not accept any more USB devices. This time after formating I was therefore very paranoid with what drivers I was using for USB devices like my webcam and Bluetooth dongle. I managed to get proper Windows Vista Bluetooth drivers this time round and managed to install the Bluetooth dongle fine and my USB flash dri've was still being recognized after. Moral of the story...be very careful with what drivers you use for your USB devices. Namely if they're fully Windows Vista compatible, stamped as such by the manufacturer of the drivers and the device in question. Perhaps this is a Windows Vista bug because why should Windows Vista incompatible drivers for my webcam say, eliminate my ability to use further USB devices that have nothing to do with my webcam?Tell you what I didn't try...unplugging all USB devices prior to plugging in my USB flash dri've. Have you tried that for your MP3 player?
I don't know if any of the above will help terribly, but at least I hope it gives you ideas. Just as a note, I plugged in my Zen V Plus (2GB) straight after booting up (without installing any software or drivers first) and it detected it properly, allowing me to transfer files. Later I installed all the software from the CD it came with, just to have the video converter and that. It's working fine!Message Edited by kayronjm on 04-24-2007:0 PM

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Problems with Zen Stone Plus & Vi

Hi - can anyone help please?
I have a Zen Stone Plus 4gb which works fine on my friends pc runing windows xp but when I use it on mine running vista it recognises it in device manager but shows there's nothing on it despite there being various songs/audio books on, so can't drag & drop other items to/from it.
The player seems to crash when plugged into my pc & I have to keep resetting it, even when I'm only trying to charge it up.
The player is fine on an xp pc - it seems vista is the problem. I've gone back to an xp pc to download the latest firmware which it seemed to do ok but still doesn't work on my vista pc.
Has anyone else experienced this? If so, how did you sort it out?
Any help would be much appreciated.
Thanks, Sue

Have you installed the Creative Mass Storage Driver .07.00.250 (3.24 MB)?

Zen V PLUS, Vista and Sync Mana

Dear staff,i performed a search but i didn't found any answer to my question. I got a Zen V Plus yesterday, and i installed all creative software on my pc. I use Windows Vista. I got a problem.When i connect my ZEN to my pc by USB cable, zen starts to charge, and on display there is "Docked", so it seems to be everything ok.BUT the sync manager system does not find it! And so i can't organize my music using the Zen Media Center! I downloaded all creative software by the site, but Sync Manager doesn't work.Using my brother's pc (with WINDOWS XP) there isn't any problem. I think it's a bit strange that Creative makes software not compatible with Windows Vista!?PS: sorry if i made mistakes writing, i also tried to perform a search in forums, but i didn't find any answer. Thanks, Mat.

The Creative Zen V plus is awesome I have a 2gb because i was short on cash but it still serves its purpose. I only wish that creative had an internet store like itunes where i can buy movies and music but i use windows Media Player and buy my music from itunes. If you know of any good online stores let me know

Problem with Creative Zen Nano Plus 1 GB mp3 player please r

I bought zen nano plus? month ago and while i was transfering music into it it crashed ,? it looked like its no more readable so i disconected it from my pc , it needed format , i did format and tried to transfer some music again but the same problem appeared . I thought the memory card of the player is damaged and needs to be changed or repaired? , i gave it to customer support and after a few days they said they installed newer software version to the player , well i thought it will fix the problem . Once i got home i tried to transfer music and it crashed again , i couldnt even format it cause when i plug in the mp3 F: ( usb dri've ) does not respond. I gave the mp3 to customer support again , they filled up the mp3 with music six times and everything worked fine. But at home it still crashes while transfering , so i dont know what to think . On the packet where the mp3 was when i bought is written WORKS WITH WINDOWS VISTA ,?currently i have windows xp ,? can it be that i can only transfer music without prloblems with windows vista ? can it be that zen nano plus is created to use with windows vista ? Thanks for reading !

Did you install the driver on your PC? If not, then do it. Try reformatting the player as FAT. Next try tranferring a few folders full of mp3 files. Use windows explorer to drag and drop the folders? with files to the player. Now see if the player will play them.

Problem with my brand new mp3 player Zen Stone Plus 2GB ( with built in speaker )

Hi .
I have purchased the following Zen Stone Plus 2GB with built in speaker on 24.06.2008.
From day one, it had a charging problem . Initial charging it'snever go beyond 87%.
After using it for 2 days, at the time of recharging , I found my player won`t get dectected in my PC .
I took the set to the vendor for a checkup . He tried to solve it by resetting , formating etc. But he could only able to to format it's sacrificing its 50% of its allocated space.
My vendor then changed the set with a brand new one, againts that faulty one .
Now the new one worked well for 3 - 4 days , but it is now totally dead .
But the set did not give any indication before it become completely dead.
A few dust particles inside the LCD screen was also observed. I can`t understand how come dust particles can enter inside
a player which is sealed box pack .
Next issue is with the battery which CREATIVE promised of giving a backup of approx 20 hrs of continious playback , which with minimal scuffling and with minimal settings lasted for 0 hrs approx ( 50% less than promised ).
Another thing that i must state is the problem of FM Reception . It is simply terrible . In the same area where my mobile's FM reception is fine , Zen Stone's FM failed to give any reception .
I came to know about Zen Stone Plus from of my friend , who is using Zen Stone Plus GB without any problem for long time.
Pls tell me what to do now, since my player is compleately out of order now , and pls suggest me something regarding the issue of battery backup , FM reception ... etc.
Now i am in a total mess . I just dont know what to do with the set that is few days old .
Pls help urgently .
Waiting for any valued suggestion .
Bye ...

Hi,
I would suggest getting in touch with support, they might be able to help you with this.
Go to the Support section of the website and select your product. On your right, click on Contact Us. You will be provided with a list of troubleshooting options. Click on the one closes to your issue. Go through the suggestions and if the does not work or you have already tried that, scroll to the bottom and click on No, escalate to email. This should bring you to the email form to contact support.

Zen V Plus - Problem with installing MediaExplorer, MediaSource e

Hi, this's my first thread on this forum and I hope the last. 2 days ago i bought mp3 player called Creative Zen V Plus 2 GB. It's refurbished and that's why i have no guide book. Anyway I think there won't be an answer for my problem there. It's more important that I have original CD with all software - even if it is not running unfortunately (probably due to my computer).
Well, I would like to transfer songs to my Zen but the only way I can do it, is to open Zen's folder in MyComputer and copy files there. Then I can listen them using player without any problem. The problem is that I can't use any of Creative programmes like MediaExplorer, MediaSource, so I can't even make playlists or converting video files. I just can't install them on to my computer. When I try to install any of software few errors appear:
"Installation is unable to continue because of one or more unresolved issues.
Please contact suppot services.
[I] - Registry value StartMSu under Software\Microsoft\Windows\CurrentVersion\RunOnce cannot be created.
[I] - Registry value CMSRegOu under Software\Microsoft\Windows\CurrentVersion\RunOnce cannot be created.
Creative MediaSource 5 installation is unable to continue because of one ore more unresolved issues.
Registry value SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce , CTAutoUpdate cannot be created."
After this, the installation window closes and the computer asks me to connect my device. When I try, an error appears and the application closes.
I don't know what to do to install those programmes successfully. They would give me benefits and many possibilities to use my player in a better way.
I hope that some will help me.
PS. I've tried to install programmes from the original CD and from creative.com. Same results, so I think the problem is with my computer. Do anybody know what's going wrong Device Manager sees my player so it's connected for sure. Btw sorry for my english. I'm polish and I'm still learning
Thanks for posts, anyway.
Message Edited by sabat8 on 0-23-2008 2:07 PM

In WMP the Now Playing or the Library window on the right drag what you want to that & side the small tab in that window (now playing) click on the tab to Save as playlist (give it a name) on the library side(if using that pane)same thing except it will say untitled give it a name. In the sync tab you can do the same or on the left side at the top it says playlist you can click on the playlist name (if you've named them) & connect device to sync.Message Edited by coachop94 on 0-25-2008 2:3 PM

Windows Vista vs Zen Micro: Software Problems

Hey guys,
Looking for a little help and this seems to be the right place to get, lots of helpful people!I have a 3 year old Zen Micro, 4/5Gb I think and it worked fine with my old Dell laptop which ran XP, I used to drag and drop mpg files easily with the bundled software, all was well. Back in January the Dell laptop reached the end of it's life and I layed my hands on a new Sony Vaio laptop, running the all singing, all dancing brand new shiney Windows Vista. For whatever reason, I had no need for the MP3 player for most of this this summer and now I've come to need it again and it obviously needs updating (all my music is 6 months out of date) and it seems I've lost the original software disc, bummer. So I downloaded the ZenCast Organiser & Sync software off the Creative site as it said it ran withVista and plug in the Micro and .........nothing.
The Sync manager thing just says that there's no player attatched and it won't hook up. Am I missing something? Do I need another driver for it'sor something I've had a look through this site and all. I seem to be able to find is what I've already downloaded. Help!

MiniMan64 wrote:
ow stupid is this though! Why aren't Creative releasing any updates to allow older players to work on new machines?!
Well they are releasing updates, the trouble is you need the old OS to apply them. I suspect there's technical reasons for updates not working on newer OS's. After all Creative couldn't anticipate Vista problems when making older devices (Vista wouldn't have been on hand to test at the time).
BTW Firmware upgrades can be found here (UK version)
or here. (US)
Gift.

Problem with zen-nano-plus!! please help

i have the zen-nano-plus 52mb. and i try to update the firmware with latest version but i don't delete the music files in it.
i have started the instalation and the program asked me to delete the files on zen. (i didn't care keeping the files, so i continue the instalation)
when the program began to delete the files, after in few seconds i received an error messege from windowsoperating system reported error. the limit time on semaphore it's over.) now i have an 0.00.00 firmware version and i can't use the zen-nano because it's not starting. i have tried with the recovery tool but same situation it happend again. please help me if anybody knows something!!!!

Go to Creative.com and click the Support link. Look for the firmware driver for your Zen Nano and follow the directions. I had to do this to fix my Zen Nano Plus, because it had the exact same problem that yours had.
Good luck!

Zen stone plus 2gb with built in speaker problem.

Hello everyone.3 months ago i bought a zen stone plus mp3. It didnt appear to me any problems but yesterday i couldn't open it,i thought it would be due to battery lack but when I connected it to my pc neither the pc could read it. :S
Can somebody help me please?

Hi,
I would suggest getting in touch with support, they might be able to help you with this.
Go to the Support section of the website and select your product. On your right, click on Contact Us. You will be provided with a list of troubleshooting options. Click on the one closes to your issue. Go through the suggestions and if the does not work or you have already tried that, scroll to the bottom and click on No, escalate to email. This should bring you to the email form to contact support.

Problems with Creative Zen V plus software

*Problems with Creative Zen V plus software Dear friends,
I'm trying to install the software included with creative Zen V Plus but it is not possible - it stops at 63%
I get this following error:
"CTIntrfu.dll can not be installed"
"DoInstall fails to launch E:\PDE\CTXInst\Setup.inx"
I'm using "Windows XP 2002 home edition - serivce pack 2"
I'll appreciate any help.
At the moment my PC doen't recognize the Zen V
Sorry for my english... It's not my language.

Hey Guys,Here is a link to instructions on how How to obtain and to install USB 2.0 drivers in Windows XP Service Pack . http://support.microsoft.com/default...;EN-US;Q329632?Win2000 and later have the capability to support USB 2.0, but USB 2.0 was released after XP was release, so there weren't any drivers installed before Windows XP service pack 2. Make sure you've installed all your windows updates including service pack 2. You can check if you have SP2 by right-clicking on my computer and choosing "properties", it will say on the general tab. Also the way to tell if you have USB 2.0 drivers installed is to right-click on my choose "Manage", then choose "device manager" look down to "uni'versal serial Bus controllers" and click on the + . This will expand the USB devices. Look for the word "enchanced" (USB enhanced host controller). If you see it, then you have USB 2.0 support. If not, use the link above and get the drivers. Hope this helps!?JT

Zen Stone Plus FF and Rewind problems

I have a Zen Stone Plus and I upgraded to the new softeware and firmware. I can not use my fast foward or reverse button. It's like I didn't even press them. They don't go foward or back so as I am listening to a book, if I missed something I can scroll back. The up button makes the speaker louder and the down button makes the speaker lower but there is no FF or rewind.Can I have this fixed? Does anyone have a solution?
Diane
[email protected]

) I have a similar yet slightly different problem: on my zen stone plus (with speaker) I can rewind, but when I FF the behaviour is actually the same as if I were pressing the rewind :smileysurprised: Anyone have the same problem? This is really bad for long files, like podcasts and also when I update the player (i.e. adding and removing files) which 'forgets' the previous playstate.

4gb creative zen v plus does not work in vist

hello
i just got one of these..and the cd provided does not work in vista..i read on the site that this model has nati've vista support then why doesnt it work for me?
any help appreciated

Hi,
What do you mean by the cd does not work in vista?
Can you tell us what happens when you try to install using the installation cd, error messages, etc?
Try plug in your Zen V Plus to your computer, does it get detected?

Zen Stone Plus 4GB - Problems with Sp

Hi, I have a new Zen Stone Plus Player.
According to the Creative Audio CD Ripper, I have . GB of free space left, and yet it tells me there is no space when I try to rip a CD.
Let me stress, that I have not put my music files etc. in the root directory, they are all in a sub directory called Music.
Within that subfolder, there are 27 further sub-folders, containing 57 mp3 files between them. Thus, the FAQ is of no help to me.
Any help would be much appreciated.

Hi,
If you have windows XP or Vista go to Windows explorer. The stone plus should show up as removable dri've. Right click on it and click properties, it will show how much space there is left.
If there's still space left, you can always use Windows Media Player (WMP)?to rip your CDs into mp3s and put them on your player afterwards.
In WMP go to tools - options - rip music and change your settings to mp3. I think by default it will save your music in the My Documents/My music folder. So that's where you can find it back when it's done.
If you can't find the tools- options menu just click on rip in WMP and hope for the best. If all the setting are still on default it should work.
After it's done you can either drag and drop in windows explorer or if the creative software isn't giving you any further troubles you can use that to put the music on your player. Make sure to close WMP after?you've done ripping?or it will interfere with the creative software.
Good luck,
jolie

Fm radio problem and speakers zen nano plus..

. Why does my zen nano plus automatically turns of when i use the fm radio even if it has full battery?
2. Why does my zen nano plus automatically turns of when i connect pc speakers even if it has full battery?
I NEED HELP!!!!!!!!!!!!!

Try reloading the firmware for your Nano Plus - that sorts out most problems with these players. Go to Support, Downloads and choose MP3 Players, Zen, Nano Plus. Make sure you follow the instructions carefully.
PB

BIG problem with zen v plus 2gb mp3 player HE

i just brought my zen v plus today for 83 gbp i was scrolling through the radio channels and it decides to freeze on me i cant take it back because it was at abu dhabi airport any know how to sort the problem out? contact me on +44792328937 or post on here. thankyou

Hey. Have you tried resetting the player. Under the power switch, there is a tiny hole. Use a pin or paperclip to gently push in. The player should turn off, and rebuild its library when turned on again. You should also upgrade your firmware, available here. Just click on support, and go to downloads.

Vista problem (Zen V Plus 8

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